the room needs to add laundry bags, sanitary bags, shower caps and bottled water

poor wifi, tv poor reception/picture

unruly kids in the bar after 8 o clock when we were trying to have a quiet dinner

parking and entry to hotel

.excellent position for town.good parking. friendly staff. nice restaurant and bar.

room beyond the bar seemed to be a dumping ground for laundry

breakfast exceptional,pet free room excellent

parking and access easy

definitely stay again plenty of nice walks from hebden aswell also easy to get to and loads of parking

i'll bet the bar staff remember us for wiping them out of baileys

when we got out of the lift on the 4 th floor we were greeted with dirty laundry and

no laundry facilities or bike hire

hotel says it has room service but they don t offer a menu in the room

better marked parking bays, lots of space, lots of cars parked in an evening, not all tidily

staff exceptionally friendly, very spacious room with plenty of space to work and excellent wifi (on first day

it was pet friendly.

couldn't get anything out of the wifi

car parking was great , right next to the

the staff who were on duty at breakfast were excellent - so pleasant and friendly

ev charge point working for the car as

advice re room service was incorrect view from room very poor car park in poor condition

room service was very good

to have a burger in the evening as a room service order, they were busy and had run out, so chips and a salad

wifi didn't work in the room

at 4 pm had to ask for room service breakfast wasn't good for price ,just warm

being directly in front of laundry room. very noisy very early

bedroom was outside of the laundry room so could hear people chatting early in the morning which woke me up

hotel has obviously been developed as a pet project by decreeing owners and no expense has been spared in its

too hot no cooked breakfast option no room service although the information suggests there is the decor is

no bar in the hotel; not enough towels without having to ask.

a blouse cleaned over the weekend and they did it for me in the their machine as there is no laundry service at

room service a bit pricey for quality provided

lovely grounds and plenty of parking

very disappointed with overall: dirty carpets, old bathrooms, with two kids not easy to find the room (it seems

pet friendly

they do offer wifi which rectifies this issue

public wifi is a little

it was very wet and cold (jan) and spa and gym were a 3 minute walk down the road.

food in spa, bertrams restaurant and good selection at buffet style breakfast plenty of car parking

sadly the wifi was rubbish

expensive laundry, nearly eight pounds per shirt, my hotel in central london three pounds per shirt

booked a room with sofa beds for kids but we were givn a room with only a double bed

wifi did not work in the room it was intermittent.

pet friendly, our pet was given a gift of doggie biscuits and drink!

small sofa bed for two kids but we made do.

hotel virtually empty it would have been nice to have had a view other than of the dirty laundry

realise that i reacted with their bedding, but no one could help me with any true answers, what laundry detergent

great walks and facility s swimming and gym

hotel with big room, clean and comfortable pool was lovely and warm with nice facilities bar was good food bed

room was ground floor which was easy to get to breakfast bar as my mobility is bad and use a walking stick

room was neglected from room service for no explainable reason

was comfy and warm and ample car parking

would have been good to have room service which was offered re: advertisement, however, when requested we were

because we have a pet we were in the lodge

there is a lot of onsite parking too

case', and on reaching ground floor couldn't get into hotelnwith my guest card, as it was the laundry area

laundry on floor outside elevator throughout stay.

laundry piled outside of doors difficult to get in.

good food, good wifi, clean, comfy bed, very friendly, in the city centre

gym facilities comfortable room bar area

laundry service available with an iron and board in the room

wifi in room 231 (?) not great. didn t mention anything to them though.

free wifi and the biscuits in the rooms.

hot chocolate served at the bar was the worst i had ever tasted in my life

reading the reviews i decided to book this hotel, based on its central location and the free parking

reception advised they had problems with their laundry supplies and couldn't provide a second towel

i felt very sorry for the cleaning staff lugging their laundry bags up and down - the highest floor is 120

no room service as too busy with christmas party

only room service menu

sleep the breakfast was fab and the staff were so helpful and one in particular who brought us room service i

the only comment i have is that our room and gym facility needed little tlc update.

lovely staff. nice and clean. lovely pool

nice rooms and location, pet friendly, pleasant helpful staff

no gym

also, bar and and restaurant is excellent

laundry service or machines for self laundry

the bar stayed open very late for us which is always good when u have kids with you

free wifi and nice showers with really friendly helpful staff

loved the free wifi no buffering and the room was big for my liking

it was my first trip away with three kids and they made the experience so much better

noisy think we were next to a laundry or boiler room!

out window was laundry cart staff loud in corridor early morning no personal touch at check

also irritating that they noisly wheel the big laundry carts across the carpark by the bedroom windows for a

pool was great for kids and lovely and warm

didn t pay for wifi as it came with booking complementary

from lugging our heavy suitcase up and down the stairs, to getting us a few bits of laundry done - and returned

could hear other guests in the next room. i was next to the laundry so woken in the morning.

bed, good shower and toilets, good wifi, quiet even though it's a function hotel for wedding

due to all the stairs we ended ordered room service

lovely spacious room , very clean , excellent waiting and bar staff