laundry on floor outside elevator throughout stay.

laundry piled outside of doors difficult to get in.

case', and on reaching ground floor couldn't get into hotelnwith my guest card, as it was the laundry area

wifi connection wonderful

clean room , comfy bed, solid gym with equipment, good room service & helpful staff.

laundry service available with an iron and board in the room

fruit and juices brought to our room - covid restrictions so restaurant not in use, all meals room service at

great room service and excellent food (we loved the veggie breakfast and the dinner menu - see photos

good location, parking was great and beds were comfortable

every encounter with the staff was positive from reception who were very helpful, bar staff and restaurant

i felt very sorry for the cleaning staff lugging their laundry bags up and down - the highest floor is 120

reception advised they had problems with their laundry supplies and couldn't provide a second towel

dirty bowls being left in the corridor, thin walls, kids screaming up the corridors

breakfast very good

for the business traveler the desk was a good size , with sockets adjacent and the wifi was good

laundry service or machines for self laundry

good breakfast choice

would be great if there was an alarm service as our alarms didn't go off and we missed breakfast

and friendly staff, breakfast was amazing, kids loved

wifi was great too

out window was laundry cart staff loud in corridor early morning no personal touch at check

noisy think we were next to a laundry or boiler room!

also irritating that they noisly wheel the big laundry carts across the carpark by the bedroom windows for a

urine, jugs and banana peels left in the corridor ms for hours and the room adjacent to ours had room service

everything from the room to the gym also liked how you could play pool and darts in the bar area

from lugging our heavy suitcase up and down the stairs, to getting us a few bits of laundry done - and returned

could hear other guests in the next room. i was next to the laundry so woken in the morning.

parking was great as they have an overflow which they lock at night, but will always open if you

very helpful and went out of her way to help me park car directing me to the additional parking opposite - good

bar prices are reasonable and available until midnight

5 hrs to check in as no laundry available

no back up provisions for food due covid whereas other hotels provide room

great late check out too

breakfast was lovely and also the room service

is very close to the motorway the staff are incredibly friendly and helpful including room service and helping

a blouse cleaned over the weekend and they did it for me in the their machine as there is no laundry service at

registration was given to the the staff on arrival and yet i still received unnecessary parking fines which is

even make eye contact with me when i was asking questions to busy on her phone when i asked for late check out

rooms were heated with plug in electric heaters - not great when you have kids

breakfast, bar, dinner, wifi, comfy room, staff

chose to stay out of town as we did not want the kids kept up in a noisey town centre hotel

breakfast was a joke, a few small boxes of cereal for kids to choose from

room bins are small for families with kids on nappies the ones u have fill up quickly - 5 nappy bags and no more

loved the bar and restaurant and the very glitzy foyer.

always welcomed by the staff . the rooms are always clean tidy and with good wifi etc.

hotel virtually empty it would have been nice to have had a view other than of the dirty laundry

realise that i reacted with their bedding, but no one could help me with any true answers, what laundry detergent

an early check in, willing to pay extra didn t reply night reception wouldn t open bar even

hotel with big room, clean and comfortable pool was lovely and warm with nice facilities bar was good food bed

lovley breakfast was good kids enjoyed it will definitely visit

very poor wifi signal.

the beer garden is terrific, the bar and restaurant are great

we liked the location, the decor, and the lovely breakfast.

breakfast was excellent

wifi was a little intermittent when busy and didn t work in the room, but it made the stay even

i arrived to heaps of laundry piled up next to my room, though it was moved

we had an excellent stay and the room service and the facilities were great !

room service not available for the bride and bridesmaids

the spa was lovely and clean

spa is fab and i had a gorgeous full body massage

location, easy parking, good room service and wifi

nice bar area

- lovely homemade jams dinner - excellent menu - again cooked to order and beautifully presented bar - what a

kids loved the hotel with being from a city

the wifi was intermittent at best and the tv in our room did not work one day

laundry left lying around in breakfast area

enjoyable stay close to town centre nice breakfast

staff were very friendly, our kids were happy and the value for money was very good, i thought

there was also plenty to eat and a good selection to choose from wifi wasnt great

great location, brilliant breakfast, staff very friendly,

laundry and bathroom was clean.

stairs were cluttered with laundry bags, probably breaking health and safety

location, wifi connection and clean

comfortable room with strong wifi and excellent hot water

and the bar was exceptional, open 24hrs a day for guests

professional and courteous staff, the rooms very nicely decorated and clean and tidy, the free breakfast was

a little sign in the bathroom explainging how the shower works, a nice picture frame with the wifi code, etc

45 a night with breakfast ud83dude0b absalute

we also have breakfast included in the room price which is well worth it ,eggs cooked to order and a lovely

couldn't fault it, the room was spacious, well-appointed and spotlessly clean we had dinner and breakfast included

good safe parking. reception good. staff helpful. food-especially breakfast - very good.

parking was excellent and we were pleased to see that it was covered by cctv

location with lots of parking

beds were comfortable giving us a good nights sleep, i was expecting a continental breakfast but was pleasantly

the food absolutely delicious with a wonderful breakfast

laundry on floor in corridors this should be put directly into skips not on carpets high infection

has everything: restaurant, bar, gym, swimming pool

very clean, kind and helpful staff, beautiful view from room, pet friendly

it was free parking and breakfast was nice

bar meals were of good quality

of the ladys serving breckfast was very rude and spoke about me in the kitchen i could hear her while i was

treat with it being valentine s day but only got 4 measly chocolates and a few plastic rose petals so i would

there is free parking and free admission to the pool spa and hot tub

there was a staircase to separate the adult room to the kids room and it was just beautiful

great hotel, lovely spa/pool area, would stay again!

15 am for the loading of large blue bins (presumably laundry)

noise during the night loud humming noise laundry ? boiler room?

delicious food in the bar and a well-priced leisure centre

friendly staff, excellent gym spa & pool,1 rooms clean

be nice we had to ask for a remote for the tv in the room expensive when adding parking gym n wifi to the

everything was good. room 2 was a bit noisy possibly from laundry next door.

on the 2nd floor and there were more housekeeping staff than guests with piles and piles of laundry everywhere

the room,breakfast & stables bar and the staff

great free wifi

room service must have taken a break, had to go to reception to place an order

i also liked to bar area which was perfect for friends staying in different rooms

free wifi and on-site parking

didn't make use of the bar or breakfast, sadly

while small, the bar area was very sociable and great for chatting to others that has been at the cricket

free parking

the staff must have been using the laundry room which was above our room

staircase was steep & narrow and there was a laundry bag left on the landing which was a hazard

it has a laundry, the price, location and the staff are so kind and welcoming, funny as well

the room was right under the laundry room, at the back, past the

quite a lot of noise from bar, other guests & laundry room

our kids love it

definitely worth subscribing online/on app as you get a free late check out

a little addition to wifi - it was down on the night when i arrived so i cannot comment on speed etc

great breakfast choice my kids loved it. lovely room great stay

disable bays only , excessive pet charge road access/ exit to site leeds city centre does not help

laundry service is inconvenient

no cooking allowed no microwave no laundry no iron box

no laundry, definitely a problem for people planning for long stay.

wifi could have a bit stronger signal

the bar is basic, but has draft beers available

not able to pay cash at the bar for drinks in the evening

pool area/facilities were very good, kids had a fab time

very nice bar with good food. great location.

staff were exceptionally friendly and the breakfast was amazing

breakfast was ok, although other crowne plaza hotels have menu and waiter service for breakfast

the pair of them didn t seam to care about airing their dirty laundry

pool and gym facilities are value for money

room and swimming pool was just down the corridor with gym and sauna large bed and a good mix of extras (iron,

no free wifi

free and safe (monitored by cctv) there were additional facilities that were available - pool and gym - but i

there is no laundry service. the air-conditioning was poor.

00 for laundry when my bill was 32

everything about it. breakfast was lovely

good location. early check in

traffic can be heard from front facing rooms which the kids found difficult the first night

bags of laundry also left on landing through or full

i think it was a van collecting laundry etc

is the fact that it has only one small lift and it's used not just for hotel guests, but for the laundry trolleys

the exorbitant cost of in-house laundry, and a wake-up call asked for 4

excellent staff , good fast wifi

good wifi

plenty onsite parking and ideally located for visit to the kwvr

nice friendly hotel with great parking. spotless rooms. excellent choice at breakfast

breakfast excellent our only complaint would be all the banging doors and the hooting train into

clean comfy and the staff are friendly and helpful the breakfast was really good to kids enjoyed it

staff were very helpful in arranging a fast track for our laundry as we only stayed 2 nights

they didn t bring my drink when i ordered room service. shame i couldn t stay longer

a little gripe in that the cooked breakfast wasn’t ver y warm from the self service hot

no free wifi without signing up to the honours

the central phone line when i rang to book an early check in was an atrocious experience the lady on the phone

fine (i think maybe new) and an elderly more senior reception member (female) who, without airing laundry, wasn

room service was delicious and staff were warm

room, excellent bathroom, comfy bed, nice decor, no sound from next door rooms, great room service, high ceilings

at quebecs many times, one of our favourite places for a little night away without the kids

comfy bed and pillows. cosy bar and lovely room.

there was a wedding on sunday, kids running up and down corridors and knocking on doors (we were on the first

one day room service forgot to leave some milks.

advice re room service was incorrect view from room very poor car park in poor condition

very nice room indeed, friendly staff, and nice meal via room service. great all-round.

also there was no room service ( we asked and the chef said he was busy feeding 500 people)

no laundry in it

when went to room was full of laundry bags ,and dirty laundry on our floor in

no room service for breakfast

room service was amazing

terrace bar is only open on the weekend, which is a shame for those of us staying during week days

car parking, no laundry,

no laundry service.

did not eat at the hotel, but found the bar very comfortable

nice room excellent breakfast

there was no phone in my room so went down to reception to order room service

there was also a strange odor - possibly laundry products but it wasn t pleasant or subtle

the phone to call down for room service didn't seem to work either

breakfast is a bit pricey

quiet room, haven't heard any noises. great room service, quick check in and out.

requested early check in and twin beds. both provided and clean comfy room. breakfast delicious

location, parking (), very comfortable room with kettle etc. very good gym

loved how there was a swimming pool and gym also

strong smell of sewage on ground floor near entrance. £25 for early check in is excessive

paid wifi is a horrible solution to offer, just looks bad for the brand to look that greedy.

a tad upset no early check in available as requested several times as it was my husbands 65th birthday surprise

rooms are good and clean but the laundry powder used could be more hypoallergenic and fresher, i hate scented

looks like a kids playground with people talking so loud like they re in their homes

we managed to get an early check in which was amazing room was upgraded

no tv remote control in bedroom, was unable to request an early check in however having previously working in

we booked an early check in and everything was perfect

very expensive laundry services

same type of food for the next six days, it did not sit well with me the room service, including laundry changes

in and filling out forms for evacuation plans we then waited 23 minutes for a lift because laundry staff were

breakfast was excellent as well

fabulous, great choice, the breakfast staff were so helpful and couldn't do enough for us and the gym was easily

guest laundry is used by hotel staff to clean their cloth

laundry room, decent gym

beautiful and modern, we loved the welcome message on the tv personalized to us, there were free laundry facilities

there is a restaurant on site and laundry services

reception out us right next to yhe guest laundry and we heard lots of repeated door banging

as it was white i can only assume they rolled it up with the bedding and sent it to the laundry & now lost

choice, freshly made bread & pastries good restaurant with discount for hotel guests quick laundry service, very

rooms, clean, but after one night i have an allergy because of the chemical laundry, so if you are allergic is

great to have an early check in to our room on our arrival great location in city centre friendly

friendly staff, fantastic food, full and modern gym equipment (which is truly underrated, it s a fantastic

room was dark, next to a service road with laundry deliveries from 4am onwards and dustmen at 5am so i didn't

they helped me with an early check in and could not be more helpful

nice bar - friendly staff. nice comfortable room. no faults. good stay.

wifi is poor

bed was lovely, we had an actual view for the first time - something we don t seem to get as pet owners - and

wifi & tv in room

i liked everything about this place. friendly staff, clean rooms and wifi was good.

only negative was the wifi in the room, cut out completely and no normal tv available, you can only log on to

room was booked for three adults, only two towels in the room

couldn't get onto apartment wifi

also didn't seem to be much of a menu for room service in the pack

the hotels fault , but food unavailable and bar shut at 10 because of covid

the bar was expensive but isn't that true of most hotels. nothing else all good.

one thing we had a front room so noisy from bar across street till midnight this was a friday nite but sleep

the hotel was not doing food yet, but for breakfast there's a little thai cafe that has turned into a take-away

wouldn't flush big crack in the sink woken up at 6 am by the laundry truck fobbed off by

reception and kitchen/restaurant not communicating well as mix up with breakfast times

this is a learning curve if pets are allowed, staff should be aware that not all are accepting of people trying

kids enjoyed the dug out

try and make the gym bigger with more equipment

we were also woken up everyday at 6am by laundry deliveries being unloaded and loaded

the service at the bar and the prices were not as expected

horrible weather so ordered room service

nice, quite area for the hotel great wifi

late check out at