a blouse cleaned over the weekend and they did it for me in the their machine as there is no laundry service at

great wifi

room service was hard to order and poor communications between staff resulted in my daughter having

the room was lovely; the building was magnificent and there was plenty of parking

registration was given to the the staff on arrival and yet i still received unnecessary parking fines which is

realise that i reacted with their bedding, but no one could help me with any true answers, what laundry detergent

hotel virtually empty it would have been nice to have had a view other than of the dirty laundry

helpful and friendly, particularly matthew and david and a lady who worked in the evening meal bar area

country estate with nice spa facilities and great golf course

the golf shop was well stocked and i wished that i had time to play the course

breakfast excellent our only complaint would be all the banging doors and the hooting train into

wifi was erratic

couldn't get anything out of the wifi

clean, comfortable and quiet, with plenty parking space at the back, breakfast was lovely.

parking, lovely building, very clean, friendly and helpful staff, good breakfast and dogs welcome

wifi in our room

friendly staff large open space room very spacious good priced bar very clean all rounder

to have a burger in the evening as a room service order, they were busy and had run out, so chips and a salad

clean, looked nice, plenty of parking and staff were friendly.

also there was no room service ( we asked and the chef said he was busy feeding 500 people)

case', and on reaching ground floor couldn't get into hotelnwith my guest card, as it was the laundry area

laundry piled outside of doors difficult to get in.

laundry on floor outside elevator throughout stay.

niece booked for me the hotels situation is great, the staff very helpful and polite and the gym great

bar choices were very poor needs to update the whole bar experiences

laundry service available with an iron and board in the room

great staff and service. lovely rooms. great location for theatre and shopping. free parking.

such friendly staff hotel was absolutely spotless bar and drinks prices very reasonable

marvellous 24 hour room service and bar

wifi very patchy / intermittent - more off than on in our room

i felt very sorry for the cleaning staff lugging their laundry bags up and down - the highest floor is 120

reception advised they had problems with their laundry supplies and couldn't provide a second towel

breakfast very good

recently upgraded rooms are very comfy . gym in basement - decent bar

reception staff uncomfortable kids bed room picture shown is different while booking no additional blankets no

laundry service or machines for self laundry

and friendly staff, breakfast was amazing, kids loved

it was my first trip away with three kids and they made the experience so much better

breakfast items went fast and shortage of cooked items

was left was broken so my room was 3rd floor and reception was 2nd floor it's was hard my kids was not happy to

noisy think we were next to a laundry or boiler room!

out window was laundry cart staff loud in corridor early morning no personal touch at check

also irritating that they noisly wheel the big laundry carts across the carpark by the bedroom windows for a

mixed information on the phone in room stating ring 2004 for room service tried multiple times to find it was

loved that it was pet friendly

easy parking

the room next door the first night was a family who argued and screamed at each other and there 2 kids constantly

pet friendly accommodation too and lots of open space to walk the dog

pic online and 1 changing room between 10 woman n 2 kids was far from

swimming pool facilities were moderate and not very friendly for small kids

poor wifi coverage and connection

disabled car parking.

very comfortable room and bed, splendid restaurant choice for dinner and breakfast, ample on site parking,

- lovely homemade jams dinner - excellent menu - again cooked to order and beautifully presented bar - what a

location, easy parking, good room service and wifi

from lugging our heavy suitcase up and down the stairs, to getting us a few bits of laundry done - and returned

could hear other guests in the next room. i was next to the laundry so woken in the morning.

wifi not so good in the room but fine in the bar

delicious and generous breakfast bar open until

nice rooms good bar and nice reception the staff were lovely on hand for anything i needed really enjoyed our

5 hrs to check in as no laundry available

dexter the bar and restaurant manager was another member of staff that went over and beyond for us, he was

and also to the two guys on the bar - i think one was called john-paul

no back up provisions for food due covid whereas other hotels provide room

no room service over christmas period

the late night bar for guests was a bonus

wifi was terrible

small niggle but the wifi was a little slow

superb cooked breakfast plenty of car parking excellent choice of beer and great wine

we were hungry, but breakfast was already over, (it was about 10:30am when we arrived) however, we were still

hotel was absolutely beautiful ud83dude0d my kids loved it the staffs were really friendly beautiful view from

can be improved more no lift in hotel as we had kids with us so it was only struggling

hotel - big bed - good size room - lovely views from room - nice quiet location - free parking a big

good menu and bar at v reasonable prices

but i can see the menu was very good and a lot of outside non residents were eating in restaurant parking was

the pair of them didn t seam to care about airing their dirty laundry

only slightly negative thing was that we was expecting to have 24 hour room service, but when i looked at the

good small gym, nice grounds

came for a night away from kids enjoyed the night in peace and went for a swim spa sauna the next morning b4

could do with updating in places. the gym closes too early.

laundry left lying around in breakfast area

the bar was a bit small

hotel's fault, but awoken at 5am by a noisy family above us - kids running around and literally shaking the

warm welcome from the staff, great bar service, beautiful room - we had a suite on top floor

beds a bit low needed a table between two chairs in bar area no where to put your drink

stairs were cluttered with laundry bags, probably breaking health and safety

laundry and bathroom was clean.

staff were helpful and friendly, and the bar was nice and relaxing

wifi upstairs in room wasnt stable

used to do food but apparently the take over company no longer do any dinner or room service

no laundry facilities or bike hire

when we got out of the lift on the 4 th floor we were greeted with dirty laundry and

early and use the leisure facilities but if you were travelling up a fair distance and had small kids to look

staff exceptionally friendly, very spacious room with plenty of space to work and excellent wifi (on first day

excellent breakfast cooked to order. very efficient table staff. ample free parking

on the 2nd floor and there were more housekeeping staff than guests with piles and piles of laundry everywhere

everything was good. room 2 was a bit noisy possibly from laundry next door.

the room,breakfast & stables bar and the staff

we particularly liked the stable pub bar it was very welcoming, as were the staff, all very friendly

close to excellent golf courses in north leeds. friendly and helpful staff.

15 am for the loading of large blue bins (presumably laundry)

noise during the night loud humming noise laundry ? boiler room?

the room service was swift and again staff, were great

breakfast could have a bit more options and selection

great gyn, pool and

i arrived to heaps of laundry piled up next to my room, though it was moved

the service was excellent and parking was easy and free

didn t get to use the spa facilities but definitely will upon my return

lovely hotel with parking facilities.

plenty of free parking

the bar downstairs was a pleasure too

parking isn't ideal for motorbikes.

first when i requested a early check in at 10 am ( a 17 hours flight,

excellent location and good breakfast. off road parking, helpful staff

wifi is fine

the room was right under the laundry room, at the back, past the

it has a laundry, the price, location and the staff are so kind and welcoming, funny as well

staircase was steep & narrow and there was a laundry bag left on the landing which was a hazard

quite a lot of noise from bar, other guests & laundry room

the staff must have been using the laundry room which was above our room

the room needs to add laundry bags, sanitary bags, shower caps and bottled water

excellent room and breakfast

food , staff , location, bar ,

believe room service wasn't available

didn't like the plastic plant in the fireplace would be better left empty

wifi in our 3rd floor room was very 'hit and miss'

warm and cosy excellent breakfast

friendly staff, breakfast included in very good price, comfy beds and room, great shower and great location

we found the staff spot on and the hotel had a lovely cosy feel, breakfast was really good

bargain considering it had breakfast included

laundry on floor in corridors this should be put directly into skips not on carpets high infection

staff, facilities, gym, pool and lazy qr code room service which was useful!

this break was just what we needed after a stressful christmas and we were relaxed, even with kids

pet friendly

free parking

maybe to have a single bed instead of sofa bed. tv to have kids channels

there was no room service as advertised online

the breakfast was very crowded and few tables were left

free wifi and connects so quickly and works so fast

wifi fast, shower was lovely

breakfast was good, lot of options

was stunning outside and inside was just as lovely, excellent room service, it was quiet, the restaurant was

the food absolutely delicious with a wonderful breakfast

parking a bit tight

beds were comfortable giving us a good nights sleep, i was expecting a continental breakfast but was pleasantly

no laundry, definitely a problem for people planning for long stay.

laundry service is inconvenient

no cooking allowed no microwave no laundry no iron box

lovely friendly staff. allowed early check in. very accommodating.

very loud outside noises from kids at 0445, a delivery at 0600, then the cleaners emptied the bar's empty

oh & was rushed to get kids & myself showered & dressed from using pool as staff

excellent breakfast and plenty of variety. also a great spa and gym facilities.

we used the spa and although there was a queue for the jacuzzi and the swimming pool was a bit on the cold side

the spa wasn't working on our visit

breakfast pool facilities car parking on site

00 for laundry when my bill was 32

there is no laundry service. the air-conditioning was poor.

everything about it. breakfast was lovely

room service was delivered promptlyand hot, excellant

beautiful and friendly parking facilities in the centre of city liked the bar, restaurant and gym

the exorbitant cost of in-house laundry, and a wake-up call asked for 4

bags of laundry also left on landing through or full

i think it was a van collecting laundry etc

is the fact that it has only one small lift and it's used not just for hotel guests, but for the laundry trolleys

room , bar perfect

fine (i think maybe new) and an elderly more senior reception member (female) who, without airing laundry, wasn

quebecs, and have stayed here many times over the years for a quiet night of luxury away from the kids

not what is needed for a night away without kids

tasty room service

wifi service sometimes lost when streaming

there was also a strange odor - possibly laundry products but it wasn t pleasant or subtle

the kids were made up

late check out on last day so planned to have a sleep in/relaxing morning

also opted for late check out via email which was very handy

we were a little disappointed when we got in from our night out at 3am to find that the 24 hour room service

no laundry in it

when went to room was full of laundry bags ,and dirty laundry on our floor in

if you're looking for a romantic getaway and recharge on sleep away from kids, this is not the place

wifi unpredictable

service was incredibly friendly and helpful, the stay was peaceful, relaxing, the wifi worked seamlessly, the

car parking, no laundry,

no laundry service.

lovely breakfast and comfortable rooms

there was a gym but no pool

did not eat at the hotel, but found the bar very comfortable

staff were very helpful in arranging a fast track for our laundry as we only stayed 2 nights

room had a shower not bath i and my kids were disappointed

were told we couldn't order anything from the room service menu as there was nothing that was vegan

we ordered room service and the pizza was very poor/undercooked and very expensive

wide variety of high quality breakfast options