very clean room, friendly staff, free wifi, lovely fried breakfast and tea & coffee in room.

the cleanliness and decor. staff friendliness, excellent breakfast, good value for money

parking was off street

plenty onsite parking and ideally located for visit to the kwvr

good freshly cooked breakfast

a blouse cleaned over the weekend and they did it for me in the their machine as there is no laundry service at

the hotel, staff, breakfast, gardens, bar and rooms, relaxing

lots of parking

the room was lovely; the building was magnificent and there was plenty of parking

broken and was put 2nd floor with baby and two kids

there are lots of car parking spaces out the back of the hotel

they have wedding on (as it happened to us) the bar will get full with all the wedding guests and then you won

bar and restaurant also very good

on site parking

parking was not good, we stayed when there was a wedding happening, the car park was full, so after

when we got out of the lift on the 4 th floor we were greeted with dirty laundry and

no laundry facilities or bike hire

swimming lessons were taking place in the pool when we were there, that bit wasn't so

so really struggled getting the kids to sleep heat plus blinding light not a good recipe for sleep

hotel says it has room service but they don t offer a menu in the room

wifi in our room

staff were very pleasant and helpful, and room service was excellent

wifi was not working properly in our room

googled pet friendly hotels in ilkley

parking, polite, helpful staff, spacious clean comfortable room

the room needs to add laundry bags, sanitary bags, shower caps and bottled water

bed was comfortable, spa bath, lovely view.

clean friendly and nice relaxing bar area

great breakfast choice especially eggs benedict spa room well worth extra

staff were incredibly helpful and went above and beyond to get my room keys to me during a busy golf day

the late night bar for guests was a bonus

it is beautiful setting, excellent parking

patchy wifi

the narrow lane access is blocked in one direction by street parking

type of hotel, away from town center, good safe parking, very clean and great staff, very welcoming and well

laundry on floor outside elevator throughout stay.

case', and on reaching ground floor couldn't get into hotelnwith my guest card, as it was the laundry area

laundry piled outside of doors difficult to get in.

niece booked for me the hotels situation is great, the staff very helpful and polite and the gym great

gym facilities comfortable room bar area

hotel virtually empty it would have been nice to have had a view other than of the dirty laundry

realise that i reacted with their bedding, but no one could help me with any true answers, what laundry detergent

spa and wellness facilities very good , pleasant lad on reception there explained procedure, very

good except food in bar for kids on christmas eve

comfortable the room was spacious and well equipped the pool and facilities were clean and the kids had a great

laundry service available with an iron and board in the room

lacks a spa area

parking was included which is not available at many other hotels in the area

were a few bits of flower petals on the floor and bits on the bed and a cobweb but other than that nothing

marvellous 24 hour room service and bar

i felt very sorry for the cleaning staff lugging their laundry bags up and down - the highest floor is 120

reception advised they had problems with their laundry supplies and couldn't provide a second towel

recently upgraded rooms are very comfy . gym in basement - decent bar

no kids menu

good bed ud83dude09 quiet hallways easy check in service good room service

laundry service or machines for self laundry

wifi was great too

day, fan in room, nice shower, tv was a good size with good range of channels, no issues with wifi, nice

having to wait for the breakfast items to be brought out of the kitchen

specially the the big windows where my kids can sit there

laundry left lying around in breakfast area

rooms are nice and quiet and the bar has hood prices

resolution - really welcoming, smiley staff - gorgeous breakfast - excellent value for money - bar and reception

very good place to stay.includes a full breakfast that is very good.very good value

it more attractive to folk, including the on site restaurant is now open again from 6pm and the bar is open

also irritating that they noisly wheel the big laundry carts across the carpark by the bedroom windows for a

out window was laundry cart staff loud in corridor early morning no personal touch at check

noisy think we were next to a laundry or boiler room!

well stocked bar and excellent restaurant, location couldn't be better

pool was great for kids and lovely and warm

stairs were cluttered with laundry bags, probably breaking health and safety

laundry and bathroom was clean.

location, wifi connection and clean

the bar lady was very nice

but we weren't in the hotel much - didn't use the bar or spend much time in our room

could hear other guests in the next room. i was next to the laundry so woken in the morning.

from lugging our heavy suitcase up and down the stairs, to getting us a few bits of laundry done - and returned

wifi not so good in the room but fine in the bar

staff, free wifi

wifi did not work properly in our room, some spider webs in the window and roof, no ac in the room

5 hrs to check in as no laundry available

no room service over christmas period

we ordered room service and excellent service again would certainly

room service and paid 3

easy parking, good bar and food and the room was clean and spacious

i have pet allergies and assume there are pets somewhere as i had a little trouble breathing

location is fabulous and the bar was lovely a cosy with an open fire

easy parking

lovely rural outlet, very well managed, made very welcome, easy parking, fantastic food and spotlessly clean

good staff, comfortable room, good wifi, delicious food and drink and a beautiful location.

would be useful to have some basics in the kitchen of the lodge, there was no salt and pepper

cabin, access to gym, pool ,sauna ,steam room and jacuzzi loved staying here not far from any where

kitchen consisted of a travel kettle that took forever to boil, paper plates and plastic cutlery, 2

room service

free offer to use spa and pool was a lovely

couldn't fault it, the room was spacious, well-appointed and spotlessly clean we had dinner and breakfast included

the wifi kept going off especially when sat or laid on bed....

very convenient and breakfast included and it was halal too

professional and courteous staff, the rooms very nicely decorated and clean and tidy, the free breakfast was

connect to the wifi - which wasn't ideal as i needed to work on my laptop

ordered room service and was a bit cold by the time it arrived

ample parking and welcoming staff

i stayed two nights in the executive suite which was very comfortable and had good room service

not working bar and restaurant closed only food available was what was on room service ordered cheese burger

chose to stay out of town as we did not want the kids kept up in a noisey town centre hotel

laundry on floor in corridors this should be put directly into skips not on carpets high infection

comfy beds, pool and spa facilities brilliant, nice bar area and choice of drinks modern and

breakfast was served observing all coved regulations and was excellent

kids were treated very well

the spa facilities were fantastic especially on a hangover

i arrived to heaps of laundry piled up next to my room, though it was moved

free parking and wifi

wifi internet was not working and the desk wad not

friendly staff enjoyed the swimming pool

not given free wifi code upon checking in

wouldn't flush big crack in the sink woken up at 6 am by the laundry truck fobbed off by

wifi was a little slow

have stayed hear a lot of times but tonight there is kids running up and down the corridors banging on the doors

kids menu was

there was a problem with the kitchen and being able to send out eggs by the dozen, but this was explained and

not pleasant view:( glass recycling lorry saturday morning, laundry lorry monday morning, banging doors and a

food both breakfast , snacks and main evening meal very good quality

not at the golf house

plenty of parking

the staff were polite and friendly. plenty of parking. food served.

and laundry room next to my room dryer

great bar area

got early check in. great staff.

cereals and fruit juice great that had choice of eggs nice touch having bible in rooms with the kids

wifi did not work

bar staff were excellent ( thanks kai) unfortunately the restaurant was closed the nights we stayed

parking for residents , day time wedding took priority no room service even though they have a

room was cold and heating didn t work. kitchen was closed.

the kitchen is not open on monday and tuesday, on the positive side nice local restaurants

the staff in the kitchen for breakfast was fab and the food was great too

wifi had no security

nice atmosphere in the bar and restaurant. food was delicious. friendly staff.

room - quiet location - good parking facilities

bar staff friendly and fun

good safe parking. reception good. staff helpful. food-especially breakfast - very good.

great hotel, friendly staff, atmospheric location. it was great that they had ev chargers.

food , room and ev charger.

the location, ev charger and price were excellent

phone before our stay dead helpful-put is in a family type room 11 and 12 at my request as we had kids with

great room service, fantastic bar and food

room beyond the bar seemed to be a dumping ground for laundry

parking and access easy

wifi was hit and miss especially in the room. choice of tv channels was very small.

poor 3g wifi without any signals at all and small bathroom

definitely stay again plenty of nice walks from hebden aswell also easy to get to and loads of parking

particular praise to laundry service - super soft towels

wifi didn't work well in basement room

clean room with good wifi connection

great location and free parking

access to the rear parking to the left hand side of the building is very narrow however is alternative access

front office staff, unhelpful, made up prices for my laundry to suit themselves,guessing went into their pockets

hospitable, very informative & made our stay memorable, got an excellent choice of food & even room service

breakfast was really good and there was a very good choice

great location, free parking

buffet breakfast was fantastic