there was also a strange odor - possibly laundry products but it wasn t pleasant or subtle

great location, free wifi

only 2 items on the late night room service menu and found the bed a bit hard

breakfast is a bit pricey

enjoyed breakfast

5 minutes walk to leeds bus station.the breakfast was very nice xx

the kids loved the breakfast

breakfast was lovely too

close to town had a gym breakfast included in the price

was given the wrong key and when i opened the door there was someone else including kids which was very

when went to room was full of laundry bags ,and dirty laundry on our floor in

no laundry in it

sky/wifi/champagne room/cocktail

wifi in the room was a bit slow

wifi was a bit flakey at time and the sky channels didn t work in my room but these are just

fine (i think maybe new) and an elderly more senior reception member (female) who, without airing laundry, wasn

regularly check stock listed on the bar drinks menu is available for purchase

excellent breakfast, comfy bed, great wifi and a beautiful building

not what is needed for a night away without kids

wifi could be a bit stronger too as it disconnected in certain areas of the room

in and filling out forms for evacuation plans we then waited 23 minutes for a lift because laundry staff were

very expensive laundry services

same type of food for the next six days, it did not sit well with me the room service, including laundry changes

maria, understood what i needed to make our dining, comfortable for my kids and i

we arrived 3 hours early, but got a free early check in as the room was ready which was a lovely bonus

as it was white i can only assume they rolled it up with the bedding and sent it to the laundry & now lost

choice, freshly made bread & pastries good restaurant with discount for hotel guests quick laundry service, very

rooms, clean, but after one night i have an allergy because of the chemical laundry, so if you are allergic is

a little dated room clean and tidy bit small for a double only double bed with a view over the kitchen roof

breakfast was very nice. late check out was great after a night out the night before.

is the fact that it has only one small lift and it's used not just for hotel guests, but for the laundry trolleys

i think it was a van collecting laundry etc

the exorbitant cost of in-house laundry, and a wake-up call asked for 4

bags of laundry also left on landing through or full

lovely hotel very friendly lovely welcome good room service and generally a nice feeling

no laundry service.

car parking, no laundry,

gym, breakfast, quiet and clean room

stayed in he same room in aug and had bathrobes , none this time , no room service menu for some

we used the gym and it was fab, small but everything you need for a quick work out

just the wifi

was that many of the tv channels did not work due to weak signal and we didn t have good wifi signal in the

wifi & tv in room

wifi didn't work for one hour but then it was fixed; noise at night but earplugs are provided

room was booked for three adults, only two towels in the room

friendly staff allowed me to check in very early massive room tv had internet access through wifi, but i had to

friendly staff very polite free upgrade on room & late check out couldn’t ask for more

fantastic location, lovely rooms and a great bar and restaurant too.

also really good wifi

size of room lovely friendly staff and really good food as room service

room was dark, next to a service road with laundry deliveries from 4am onwards and dustmen at 5am so i didn't

really nice bar area

they do luggage storage and will give your drink credits for the bar if you choose to be green and not have

room service menu

the petals in the shape of a heart on our bed! thank you

there is no laundry service. the air-conditioning was poor.

00 for laundry when my bill was 32

as the receptionist was extremely helpful with an early check in and late checkout due to the circumstances of

staff cleanliness throughout and special touch of balloons petals and chocolates on bed as we where celebrating

we were given our room with a very early check in as we arrived early that day due to a hospital appointment-

too many kids in the pool and drinks were very expensive

superb breakfast

lovely room and spa facilities

and slim man in blue suit

restaurant good menu, no outside noise in rooms, kids enjoyed pool.

no cooking allowed no microwave no laundry no iron box

laundry service is inconvenient

no laundry, definitely a problem for people planning for long stay.

never seen an ibis bar so busy and the staff kept up despite the rush

staff, food, clean, value for money, late check out

explanation of the wifi

room, gym & accessibility

room service food

location, room service and attitude of staff particularly reception staff was excellent.

early check in and on site parking

reception out us right next to yhe guest laundry and we heard lots of repeated door banging

location, staff, comfortable, f&b, laundry facility

laundry room, decent gym

there is a restaurant on site and laundry services

guest laundry is used by hotel staff to clean their cloth

the shower, no laundry wash and cooking facilities

the rooms were spotless, the beds comfortable, excellent location, breakfast was plentiful

arrived late to the breakfast, so i am not sure if this is applicable, but it wasn't the best continental

easy to sort bag drop off and collection, good late check out time

late check out time was perfect

staff were very helpful in arranging a fast track for our laundry as we only stayed 2 nights

room service meals for kids not accommodating at all with reference to room service payment

comfy bed, spacious room, big tv, free wifi, lovely staff.

late check out as standard

location, views, facilities near by, sky bar, restaurant, excellent service, room

we were also woken up everyday at 6am by laundry deliveries being unloaded and loaded

kids running up and down outside our room at 2

it was a little cold in the bar but we know you were having a hearing issue.

we also made a request for a late check out and the staff made it easy for us to do so

the service at the bar and the prices were not as expected

kids liked nutella with breakfast

excellent wifi.

close to city center, bar 24h

the view from the room was great and our daughter was impressed that there was free wifi

our kids love it

wifi was practically non-existent.

room service or equivalent would have been good

the sofa bed wasn t comfortable and the wifi wasn t the best.

staff were exceptional all from the desk staff, cleaners, breakfast staff and bar were all professional and

the staff were lovely to the kids and they had fun doing a hotel quiz and winning a bag of sweets

rooms are good and clean but the laundry powder used could be more hypoallergenic and fresher, i hate scented

decent clean rooms with good wifi

everything, we stay here often and room as staff are all great. the bar is lovely.

i was tired with a headache when i arrived so i opted for room service

great breakfast and i used the small gym which was well equiped.

the room was right under the laundry room, at the back, past the

staircase was steep & narrow and there was a laundry bag left on the landing which was a hazard

the staff must have been using the laundry room which was above our room

quite a lot of noise from bar, other guests & laundry room

it has a laundry, the price, location and the staff are so kind and welcoming, funny as well

rooms lovely, staff very helpful, parking good, great location

the bar downstairs was a pleasure too

parking isn't ideal for motorbikes.

the mini bar was a great focal point, especially as this is a dog friendly hotel which as you can imagine

excellent location and good breakfast. off road parking, helpful staff

15 am for the loading of large blue bins (presumably laundry)

noise during the night loud humming noise laundry ? boiler room?

welcoming staff, food very acceptable but small portions were missing my friend had to have a kids meal

beds, starbucks, wifi great hotel, great parking, good location

rooms comfortable and pool and gym facilities great

on the 2nd floor and there were more housekeeping staff than guests with piles and piles of laundry everywhere

everything was good. room 2 was a bit noisy possibly from laundry next door.

asked for rose petals decorations of the room i got a few old battered petals of various discoloured flowers

location to golf courses

great it was pet friendly, and the room was next

soap, no laundry bag, no drinking water which is complementary in most hotels

gave up trying to get on the wifi, for some reason it didnt seem to work for me

jane on reception and the bar staff

friendly staff, lovely room, excellent food, plenty of parking.

close to amenities quiet gym no hassle

the wifi was very good and all the staff were very

the room service was not the quickest and there was a long wait for drinks.

excellent loved the spa gym excellent equipment

the pool was great and the room facilities, room service was fantastic

the gym is really well equipped, my husband is a keen gym goer and was really impressed

room was over delivery / kitchens / laundry - noisy, noisy, noisy!

were given a room above the laundry & bottle bins

no laundry service at the hotel, which is surprising as there are sports facilities featured

first room we were given had a view of a flat roof, and a large laundry store

the view from the room which looked out over the roof and bins/laundry.

due to the warm weather people had their doors wedged opened and there were bags of rubbish and laundry lying

staff are awsome very friendly,rooms ar very good, breakfast is amazing

had a very long wait just for a bar drink

there was also a good range of breakfast and free wifi too

plenty of parking

wifi was excellent in the bedroom

of information regarding the wifi access but was easily solved by the staff

hotel was absolutely beautiful ud83dude0d my kids loved it the staffs were really friendly beautiful view from

parking was great

not working bar and restaurant closed only food available was what was on room service ordered cheese burger

the noise of someone wheeling laundry outside the room early

there was piles of dirty laundry all down the corridors, everything was old and decrepit, the room was dark

spa needed some maintenance

kids eat free with a paying adult so that made the stay very

door was shut or it made the room smell …other guests were running around drunk and noisey…kids banging

the pair of them didn t seam to care about airing their dirty laundry

quick and efficient booking in, late check out given due to lateness of flight arrival

the pool is fab. breakfast great. loved that we could bring our dog.

my partner was unable to walk back downstairs after we checked in, so we tried to order room service by calling

bed was super comfy ud83dude34 went down the bar drinks prices were what you expect in a hotel and had lovely

i arrived to heaps of laundry piled up next to my room, though it was moved

didn t get a chance to use the spa and the gym but that was down to me.

not given free wifi code upon checking in

the service was excellent and parking was easy and free

swimming pool closed on on day of arrive due to chlorine levels but was out of there hands

wifi connection in bronte lodge

also we arrived at 1pm and didnt realise we couldnt use the facilties so we went into the bar to pass time but

kitchen could have been better stocked

loft upstairs with the two single beds would have been really fun if we were travelling with two kids

is a quiet location with pool and gym

laundry service or machines for self laundry

perfect location if travelling with kids

very friendly and helpful and the bar was well stocked up, great having a iron in the room and the shower was

free wifi and nice showers with really friendly helpful staff

wifi was great too

laundry outside my window

stiff beds unclear laundry policy lack of food delivery and/or catering services

there wasn t much access to air window was restricted also being above the laundry room i m presuming as

for,great starbucks as well as bar restaurant,,,,,, disability rail in shower brill

all was fine, just booked room and had room service dinner due to covid

i felt very sorry for the cleaning staff lugging their laundry bags up and down - the highest floor is 120

reception advised they had problems with their laundry supplies and couldn't provide a second towel

the wifi connection was a bit wonkey and here and there there's some ware and tare.

she was able to provide information about the hotel, local area, parking, wifi, gym, local eateries and more

there is s gym and you are

laundry service available with an iron and board in the room

friendly and helpful staff. comfortable rooms. good wifi excellent breakfast

very lovely staff helped in every way bar staff also brilliant

room service charge was too high

lacks a spa area

linen (towels and bedding) smelt slightly vinegary - is this something they are doing at the laundry now

reception and bar area was very welcoming and very festive too

breakfast was fine and kids eat free which os fantastic

so far and the staff has been superb every time both to the humans in our group - parents and kids - and to our

the hot side of the breakfast could have been a litter warmer for our liking.

hotel virtually empty it would have been nice to have had a view other than of the dirty laundry

realise that i reacted with their bedding, but no one could help me with any true answers, what laundry detergent

wifi reception in our room very poor

the staff were super friendly and they had a treasure hunt for the kids which was a bonus

more seating within the bar for dog owners.

it was a busy evening in the restaurant & bar following a wedding but the service was, as always, quick and

nice atmosphere in the bar and restaurant. food was delicious. friendly staff.

peaceful surroundings and plenty of parking

good safe parking. reception good. staff helpful. food-especially breakfast - very good.

excellent wifi and very comfy bed.

large amounts of dirty laundry piled up in the stairwells

parking space designated for family with kids in front of hotel

bar was reasonably priced and relaxing

kids enjoyed breakfast downstairs

the bar has limited beer options, guinness seems permanently out of stock.

5 hrs to check in as no laundry available

no room service over christmas period

the bar and other sundries could have been slightly cheaper

thing room service meals very poor for the price

don't be fooled into thinking that because they offer room service at hilton level prices and promote themselves

case', and on reaching ground floor couldn't get into hotelnwith my guest card, as it was the laundry area

laundry on floor outside elevator throughout stay.

laundry piled outside of doors difficult to get in.

room service was quick to help and we found staff very helpful in all our queries

comfy beds spacious & clean room room service on point

the spa and gym were worth using

lovely large room and good shower dinner and breakfast excellent

the spa was lovely, with an beautiful swimming pool and a range of excellent treatments

on departure we were given a little carrier with water apple and a cereal bar each

gym was small and a bit cramped

also irritating that they noisly wheel the big laundry carts across the carpark by the bedroom windows for a

noisy think we were next to a laundry or boiler room!

out window was laundry cart staff loud in corridor early morning no personal touch at check

wifi free and easy to access no having to sign up/in to access

haven't used the restaurant or bar or gym etc so can't really say anything about that but always try to stay

could hear other guests in the next room. i was next to the laundry so woken in the morning.

from lugging our heavy suitcase up and down the stairs, to getting us a few bits of laundry done - and returned

excellent location for odsal (we were watching the rugby ) free wifi

very helpful and went out of her way to help me park car directing me to the additional parking opposite - good

clean room, free parking, nice stuff.

all the laundry was very

wifi wasn t free

quiet great beds late check out

great check in staff, price and location, late check out

clean - wifi good - comfy bed - ideal for travelling contractors - restaurant on site with great deals on

dirty laundry also left in the room

we found the drinks at the bar a bit over priced.

the function that we attended we returned to the hotel and went to the bar with a group of friends

friendly reception and bar satff

room service menu was poor