out was at 11am, fantastic, thought i d have a lie in before i drove to devon, turns out the laundry cart

lift was used for both guests & laundry

outside our room was cluttered with laundry wagons

00 because of laundry/lorry problems

placed in room that was within laundry and housekeeping area

the price of room service laundry was too high

view from windows was of fire escape and corrugated roof, which i assume was above the kitchen or laundry as it

a bit noisy in room 149 near laundry?

unsure what, could have been plumbing, maintenance or laundry machines

great bar

wifi no good except in

wifi was a bit of a let down, as with a lot of hotels, but this didn't detract from our stay.

room service is always a bonus

fantastic cocktail bar offering lovely bar food also

we enjoyed afternoon drinks in the bar and were waited on by very attentive staff

one was a double room and also room was supposed to be cleaned but someones dirty laundry was left in one of

toilet facilities (both) out of order no toilets to use, when walking to room dirty laundry and empty bottles

really, however laundry carts and bags and dirty plates and glasses left in the corridor overnight is just a

i did ask if i need to pay for the laundry, as i'm sure that is outsourced

when we entered our room, it smelled strongly of dampness like old laundry that had been left wet for too

noise from the laundry building(i think) below our room at night

on staircase near room and dirty laundry lying in the corridor instead of being bagged or put into a trolley

need some chalk for the pool cues!!!

really accommodating changed rooms right away, leisure centre and pool lovely, breakfast lots of choice

wifi in the bar perfect

wifi connection is very patchy. do not rely on it

excellent location. room service swift and food was lovely. staff helpful

location at the bottom of town, easy walking to bars, shops, restaurants etc

there were two 7kw ev charging points both working (bp charging but worked with a charge my hyundai card) being

comfortable bed, fabulous view. location was fab. free chocolate bar on arrival too!

t appreciate used laundry left in sacks along the corridor sadly breakfast was appalling, the eggs were like

the measures to protect the envoironment: no need to laundry every day, waste paper in seperate bag

housekeeping is spotty, laundry service not as advertised

i isaid no need she had to go to the laundry to get clean towels out of the tumble dryer on the monday evening

advertised room service

room was situated in an off shoot of main corridor next to laundry room not visually appealing access

room noisy ,next to laundry room & outside kitchen fan..

on arrival - dirty laundry and cloths were on the floor by the lift on the first floor

we also had room service

car park was expensive at 15 ..no welcome from reception..noisey filter system from the kitchen

very thin walls so quite noisy between rooms and wifi didn t reach my room

room service app didn't seem to be working for the pickled sprout which was disappointing

of - fridge for fresh milk, room service, telephone (to contact reception), bottled water

location the pickled sprouts the best bar in harrogate great drink great food great

wifi was hit and miss with signal, this was literally the only (for us very little) bug bear as we

the laundry was efficient but the hotel provided two different price lists without explanation

our room appeared to be above the kitchen or laundry so could hear machinery operating below..

came out of room to find the cleaner had strewn all her full, heavy laundry bags across the bedroom doorway

to book spa before break told someone would get back to me they did not so i had to chase and then no space

seemed to be an inexplicable lack of room service

room was clean and well appointed the laundry was changed every day

good location,wifi great, rooms very clean and comfortable - bar and restaurant area excellent

we had some great cocktails , that were suggested by the bar manager, having asked us what sort of things we

room 105, the window faced the extractors from the kitchens

travelled with our pet dog and the hotel ensured that there was a dog bed and bowl in the bedroom on arrival

there was a constant banging of doors, especially from the laundry

lovely bathroom with bath, free wifi in the room comfy bed.

bar in the foyer and a conference between the lifts and dining room at breakfast time not so clever

have liked a welcome pack in my room saying what facilities and room service were available

lack of information in the room re safety eg information what to do in an emergency wifi

came here to celebrate 50th bday beautiful place gorgeous hotel beautiful spa and amazing staff

e bar area

breakfast

good facilities enjoyed the golf room excellent service excellent staff v polite and

so for 2 adults to have room service breakfast it would be 55, plus drinks

five star hotels have room service and laundry service

the waiting staff were all lovely, but, as the bar was not 'manned' on either night, i did need to go hunting

we opted for room service

not soundproofed; water not hot; cobwebs in bathroom; no mini bar; no room service; mattress too soft; crumpled

staff - left waiting quite some time to order drinks in the bar; bed needs a mattress topper and spa bath wasn

the pair of them didn t seam to care about airing their dirty laundry

friendly open bar and drinks area for warm beverages

the staff is lovely and the spa is enjoyable too

free wifi in room would have been nice.

having to pay extra for the wifi as it s only free for 20 minutes.

loved every bit of my stay here. amazing location. clean. comfy bed. amazing breakfast

food including bar menu and breakfast were delicious, and they gave us a goody bag of snacks upon check out

the spa and gym were worth using

bar food was amazing as well

had to go to bar for drinks when sat outside

the spa is great too

ended up with a cheap bottle of proseco and fake rose petals on our bed

the fireplaces in the public areas were not used and the restaurant empty

amazing location! the spa and pool was extremely clean! service and staff was excellent!

helped make it amazing was the staff from the young lad that checked us in and out, tracy the bar lady, the

was no pen included with the information book so had no way of filling in the feed back form or laundry / in

just inside the main entrance a large bag of used laundry had been left and stayed there until the last day of

only thing it lacked was a bit of ambience in the bar and could have done with a bit of background music over

room14 just off reception with a wedding taking place a few yards away so we had loud music, kids running in

location, large car park

jiggy but unless they were extremely in rhythm we think the hotel maybe does some of its own laundry and it was

room was comfortable, it s proximity to both the kitchen below and the laundry room next door meant that it

very friendly & efficient, leisure facilities were excellent with towels provided for use with spa and pool

great location, nice breakfast, beautiful hotel

parking good

dirty laundry also left in the room

room service menu was poor

lounge to relax in away from the bar would be nice, to have coffee etc

big comfy beds and late check out

just off a1 and easy walk into wethetby resterant for evening meals not the best but good bar

best location to be able to drive to with free parking but also walking distance from the town and some of the

had not realised that i could not take the kids in the spa pool with me, they are 12 and 15 and after booking

the bar was lovely

had not realised that i could not take the kids in the spa pool with me, they are 12 and 15 and after booking

staff were very pleasant and helpful, and room service was excellent

realise that i reacted with their bedding, but no one could help me with any true answers, what laundry detergent

hotel virtually empty it would have been nice to have had a view other than of the dirty laundry

the bar and kitchen was poorly stocked . there were a lot of cobwebs and dust .

lounge bar being open

i'd cook better in the kitchen myself

on the 2nd floor and there were more housekeeping staff than guests with piles and piles of laundry everywhere

everything was good. room 2 was a bit noisy possibly from laundry next door.

great free wifi

had a bath rather than just a shower, which is always nice, and the fact the hotel did room service was unexpected

cosy, very large bed, and room service was excellent!

15 am for the loading of large blue bins (presumably laundry)

noise during the night loud humming noise laundry ? boiler room?

modern spacious room, huge tv, huge bed, swimming pool, gym, bars and restaurants great and loads of parking

they ve got gym facilities and the area is really beautiful around the property

room lovely. room service brilliant. staff friendly.

breakfast terrible and bad service,could not get swimming slots ,dirty laundry up corridor and plates glasses

lobby was full of kids in swimming costumes, check in was slow and no better than a budget hotel

management at the hote, seemed to be run by kids

no hot tub in spa and use of the outdoor hydrotherapy pool is an extra cost of 25 per person.

the spa wasn t finished but i can t wait to return to try it!

good quality wifi

staff were lovely. fast wifi. good breakfast. free parking

location for our purposes lovely helpful staff very comfortable and quiet great for parking

wifi is fine

the mini bar was a great focal point, especially as this is a dog friendly hotel which as you can imagine

it has a laundry, the price, location and the staff are so kind and welcoming, funny as well

the staff must have been using the laundry room which was above our room

staircase was steep & narrow and there was a laundry bag left on the landing which was a hazard

quite a lot of noise from bar, other guests & laundry room

the room was right under the laundry room, at the back, past the

the breakfast was excellent with a really good choice with a buffet style selection as well a various

the room service was a little disappointing as our tray was left for 24 hours before being collected

of communication from reception to room service and afternoon tea

was large and bed comfy , staff cant do enough for you spa is free to use and no need to book, pool was great

one of the mornings at breakfast we had two salt pots and no pepper

not thinking early check in would not be possible leighton kindly said he would tried his best and came back

and a late check out of 11

no facility for early check in

the breakfast was very crowded and few tables were left

there was no room service as advertised online

there was also a strange odor - possibly laundry products but it wasn t pleasant or subtle

, eggs like bullets, sausage terrible poor quality, bread stale would prefer individual jams as kids putting

late check out on last day so planned to have a sleep in/relaxing morning

couldnt connect to wifi

good location, near to every thing, reception staff were very helpful, our flight arrived very early and they