laundry in bathroom

ice warm pool

wifi was almost non existent, could not hold a connection

smelled old. breakfast lacked variety

i love there breakfast and rooms and swimming pool

the property was close to everything. food, laundry, and close to jungle jim s

theres a few things i would improve on: -if you want your front desk to handle having qtrs for laundry, make

the kids loved the indoor/outdoor pool and the adults enjoyed the hottub

the breakfast and evening snacks exceeded our expectations

everything i needed for my stay there, they served foodat night, and in the morning and the wifi was free and

i did not bring quarters to do laundry and they didn't have any at the desk to be able to

nice pool, on site laundry, continental breakfast, right next to a walmart, close to king's island

no extra towels because they gave them all to the kids in the pool and didn t know how to do laundry, bathroom

laundry cart left in hallway with pile of dirty sheets on the floor

breakfast had many choices and was delicious

i always remove the bed sheets & towels and place in an easy to collect pile for the laundry service at checkout

did not expect the ice bath when swimming. pool is not heated and was around 60 at best

enjoy the beds they're very comfortable we enjoy the friendliness of the staff and we enjoy the pool in the hot

pool was broken

pool wasn t open expensive for the room.

no laundry facility

the room was clean and quiet. the kids loved the indoor pool.

pool area smelled strong if chlorine burned your eyes and took your breath away when you walked in

hot breakfast was great

breakfast was just ok

the pool was nice and my husband & i loved the fitness room

breakfast was greaaat loved the gym and pool

i liked the gym

bigger kids diving in the pool and they parents not saying nothing my kids couldn t get in the pool so

new and clean. had ev chargers!

lastly the buffet breakfast was amazing

the pool was opened and clean

the pool was closed for maintenance, but it was ok

breakfast options were amazing

they were sealing the parking lot over the weekend, probably necessary but some what inconvenient

staff was very friendly, breakfast was provided and had a great selection, the room was clean and the bed

pool towels that were just a bit bigger than a dish towel

breakfast was great

pool was dirty, had to call the front desk because the internet for the tv didn't work, and the 2nd

breakfast was good. lots of orange juice coffee eggs, bacon.

the breakfast was probably one of the best i've had in a hotel

the room was really nice and breakfast was very good.

the hot and cold option breakfast is from 6 am to 10 am and is kept full

the pool was smaller than expected.

breakfast was great and attendant was one of a kind extra special.

we had to go to the desk to get new towels out of a laundry basket

i appreciated the on site laundry room and breakfast was excellent

convenient location, exit door was convenient to parking lot

very friendly and welcoming. very clean room and facility. great breakfast.

parking.

laundry was pricey

breakfast

the amount of kids running the halls, stairwells and slamming doors was insane and no adults accompanying them

convenience of location, quiet atmosphere and great breakfast

location,clean,great pool, friendly staff, great rooms and beds

the breakfast area was spotless and the food was great

gym and pool available but unfortunately didn't have a chance to use them

gym and pool available but unfortunately didn't have a chance to use them

access from parking area to entry was very convenient

free breakfast had plenty to offer

the location and cleanliness is 2nd to none. a full service on site laundry was a major plus.

amazing. nice breakfast, comfortable beds, free laundry and free dinner on wednesday!

room very comfortable overall. noise level in hotel was excellent. pool area was very nice

upscale breakfast; walking proximity to restaurants

breakfast was great, parking was not adequate for the size of the hotel.

i also didn t like that the kitchen and bar is only open on weekends

gym equipment needs updated, small area and needs attention

free parking

the salad i ordered from room service was excellent.

maybe the pool could have been a tad warmer.

for indoor pool were minimal, especially compared to the fitness room

close to fitness center

my grandkids loved it and the pool

everything was great except for the extremely high pet fee.

i was told on expedia that the pool was open but when we got there it wasnt open

very difficult to make a left turn when exiting the parking lot

the hot breakfast was very good, they had quite a few options

we didn't have a chance to utilize the pool or fitness center, but that's an added bonus if you have the time

pool was closed

clean facility, good wifi, good water pressure, good location.

one laundry room for a hotel that has a lot of rooms

to the main building and they said they didn t have any, and he directed me to the employee laundry room and

staff told me i could not get clean towels cause it wasn't laundry day

quiet, kind, helpful staff, good breakfast, laundry facilities!

pool was nice and clean, there was a laundry for guests

) i also like the fact that the comfort suites had coin laundry if one ever needed to do laundry

laundry facilities available with one washer and dryer

pool was a little cold for me but the grandbaby loved it

we would have liked to use the pool but didn't have

breakfast stayed stocked until it ended, the pool,free cookies in the evening and staff was really nice

booked the room because the location,pool,breakfast,and wifi

quiet, clean, spacious, great room set up, great breakfast and plenty of room in the lobby

they didn t have any turkey products for breakfast!

ok the kids wanted bacon.

friendly staff! great breakfast food and variety! large rooms with kitchenette!

the breakfast wasn t good. charged 12 dollars for me and 5 dollars a piece for 3 kids.

kids running and screaming in hall

i wish there was a curfew for kids under 18 for the jacuzzi/pool.

there were kids yelling as late as 1am in the hallway.

extremely clean, modern rooms, very nice pool and hot tub, great location and free parking

the pool is close

add ten dollars to the price and make breakfast free.

the only thing i didn't like was that the breakfast wasn't complimentary. it was $9 a person.

good breakfast

didn t like that the pool was so cold and the jets weren t that warm

fact that the hotel had everything you needed from a fitness room to a laundry room to a bar and restaurant on

nice little gym. staff was very friendly!

plus someone did there oil change in the parking lot, should be cleaned

the outdoor pool area and surrounding patios need maintenance

50 for room service we did not have and have yet to receive our refund

also like that it had laundry a room & on wednesdays they feed the guest for free, free drinks as well

only one laundry room

the laundry area was also super nice, when you scan the qr code to pay for the washer and dryer, it

charged a $75 pet fee without warning

the room was great and the pool was awesome. breakfast was delicious.

we love the breakfast and the hospitable nature of all of the employees

my kids loved the waffles and playing in the pool

due to covid we really missed the breakfast that is usually served

there was some kind of kids baseball tournament so the pool was filled with kids the whole time we were there

the only thing we didn't like was that the pool was closed

we arrived, we were told there was a $7 parking fee that we were not expecting

clean. big suite. comfortable bed. nice warm pool.

i didn't like that i had to pay for parking.

soundproof rooms with room darkening blinds allowed the kids to sleep in later than usual

staff was over the top friendly and the woman at the front desk was so sweet to my kids

for the whole three days to give me new towels or more coffee nothin at all and the dryer n there laundry room

laughed at me when i asked for even partial refund so that i could send out my laundry to be de-bugged

repairs on the shower head, the bathroom door, the depressing decor, the tv has no sound, the wifi wasn't the

hard to know for instance the breakfast time schedule

location and good parking space

laundry onsite at a reasonable price and front desk always stocked with quarters

laundry more centrally

the hallways and laundry area were very clean, also

i would like if smoking and non-smoking rooms were seperated, especially when you have children.

breakfast was good rooms clean. beds. comfortable staff real friendly

i was also never told they had a laundry facility

great breakfast

and gym were clean and all the equipment worked

the hot breakfast was good- scrambled eggs and sausage or you could make your own waffle

11:30 pm, after speaking to the kids next to us about being more quiet, i called the desk and asked them for

guest laundry was a bonus after 3 weeks touring

laundry facility had broken appliances and although they required quarters the hotel had no

it was dirty and laundry and trash were still in the room

it is a clean place, has laundry, gym, and a good breakfast.

wasn t the cheap stuff, price is extremely low for the quality, the staff was extremely nice, laundry room

her to take my dirty towels and she made me clean them up and take them to the hallway into her laundry basket

they had enough options for kids and adults to please all of us

the gym was a little lame but they did have free weights up to 50lbs.

some one was giving kids swim lessons in the pool while we were trying to swim

some one was giving kids swim lessons in the pool while we were trying to swim

didn't offer laundry service, only coin laundry.

nice pool

staff friendly ac worked well bathroom nice king bed nice kitchen nice

i asked if the bar would be open and was told it opened at 5pm and then shortly after that was told it would

the guy at the front desk on friday evening was very helpful with finding a close by bar to grab a drink at

fact it is located less than 3 minutes away from the park and love how luxury and clean it is and breakfast was

very nice hotel. breakfast was good. very comfortable bed.

great location. peace-full setting. friendly staff. great breakfast.

we grabbed a glass of wine from the bar and sat outside and enjoyed the fireworks of kings island

basic breakfast

breakfast was very good, and staff was very friendly

i do believe that room service should have clean the rest room and left fresh towels

it was beautiful and had a nice pool

parking, staff, room, cleaniness, pool and breakfast

kitchen staff really love and respectfully like her job

laundry facility

in parking lot ,the driveway, finding the entrance at night, no change or soap for the laundry

dryer didn t dry my laundry after putting $6.00 in it. beds were very hard.

and this property sits below a steep hill that was never plowed or salted and neither was the parking lot

close to grandkids and it has an indoor pool

the staff was pleasant. the parking was great. the area location was great.

i really liked the fact that they had on site laundry facilities

was ok the only thing i didn't like was the room was by the laundry room and it was loud you could hear

said laundry for guests

i like the indoor pool and whirlpool.

pool was clean and warm the room was spacious and clean i loved the jacuzzi

laundry in the hallways at 8pm, some disrepair in general, facilities need some work

they advertise that there is laundry service on site/laundry room

this swimming pool we were promised the swimming pool and did not have one no place to do the laundry dishes

laundry facilities were down continuously

i also didn't like being sent to another building across the parking lot

there was laundry facilities on the premise

to enjoy as it is also serving as a quasi- houseless facility where people do their laundry and hangout and make

no breakfast, but free laundry was nice !!!

laundry room on property is handy for longer stays and it was very clean

spacious room. quarters are provided for the laundry.

children were excited about the pool and a pump or something was out , which made the pool freezing

breakfast was very good

breakfast attendant could have been a little nicer

staff, clean and comfortable rooms, great breakfast

the indoor pool was closed

key card wasn't working on the pool, but it wasn't an issue

we paid for breakfast with the room, wish we hadn’t, had to pay extra for kids to have pancakes

the bar was a great place to hang out in the evenings.

i know nicer hotels doesn't do free breakfast, but i actually like even the go bags with a cereal bar and bottle

210 had alot of ants the kids woke up in the wee hours of the morning with ants all over them and their

(maybe a day working in the laundry would help her appreciate the job she has

no change machine in the laundry room and no hot tube

breakfast didn't have grits and could have used a microwave in the eating area, the food was not

very clean and the breakfast was good. nice gym and pool area.

i love that it had it's own bedroom and full kitchen

the laundry machines and dryers were new and free for guest use

staff very helpful hotel was clean at a good price the only thing i wish they would keep the pool open later on

the breakfast was great

nice pool and courtyard areas

breakfast was very good. lots of space in room.

pool was not available, the washer for self service laundry was unavailable and the rooms were clean but could

staff was helpful and pleasant; conveniently located to restaurants and our destination, free parking

didn t like pulling up to such a dark parking lot

breakfast was great, & bonnie was very professional & could not have done more for her customers

hard to find a parking spot with trucks and trailers in a lot of the parking spots

the pool was very very warm and the hot tub was a plus

pool could of been bigger but that was it other than that flawless

well it s not a jacuzzi so it wouldn t do that, then the guy behind her said that a bunch of kids some how

parking lot lighting is dim and lobby/bar is a worksite

parking should be included in the price of the room

was someone in laundry room that looked like they were homeless and there to wash their clothes

the pool and the hot tub

tv station choice were very poor and wifi signal was terrible

the pool & hottub are nice

they gave us a late check out until 12:00 and didn't change us extra for it

unfortunately due to covid the restaurant and bar was closed

parking was close to room

the room looked amazing (design) it was cozy and relaxing for a quick weekend getaway from the kids

great hotel nice pool and near shopping!

didn't like how the workout room overlooked the pool

you extra for your animals and they are allowed anywhere in the hotel that you are,except for the pool

unfortunately due to covid i wasn't able to experience breakfast but my overall stay was very enjoyable

it had a pool table in the lobby area, a small bar,& a cute lounge

noise of people throughout the night, doors slamming and kids being unsupervised in the pool area, the small

breakfast not included with stay.

she seemed very annoyed with us asking for milk to give our kids with their cereal

the breakfast was good as well

clean, friendly staff, easy parking

hot spicy sausage for breakfast , no other meats available.

she seemed very annoyed with us asking for milk to give our kids with their cereal

to use hand towels for wash clothes because laundry was behind

he said ok, went in the laundry room and grabbed some out of the dryer i assume

the laundry area was clean, and appeared very affordable

kitchen was too small for the number of guests attempting to eat breakfast

a hot tub in pool area would have been a nice perk

having laundry facilities available but a number of machines were out of order during our stay

at the bar could be much better

kids went to the front desk after being in the pool had their towels wrapped around them and were

large, clean room with comfortable bed. free parking convenient to highways.

very friendly staff, clean rooms, nice pool

paper beside the roll wr started with, more than just 2 towels for 3 people and a disposable laundry bag in

the pool for grandkids and food

breakfast was hot and delicious

very clean and spacious rooms, and very good breakfast.

they answered my questions about the pet policy and they did not have the answer for one of my pet policy

the facilities had a nice pool, exercise room and outdoor patio

i loved that they had the small kitchen area with a full frig, dishwasher, and stove to use

the room had a full size refrigerator and a kitchenette

attention to detail. delicious breakfast.

continental breakfast was prepackaged muffins and granola bars.

breakfast was awesome! gym was clean and spacious.

convenience of parking at the back of the building and walking right into the elevator lobby

it was clean , they had a nice little bar inside and patio

maintenance person plowing the driveway helped me get out of the parking lot by using snow plow

the pool and fitness areas were nice

the staff were helpful for questions about the wi-fi and change for the laundry

breakfast was good and had healthy choices - hot oatmeal and grapefruit - in addition to the usual

we travel with our families pet corgi

were too small for it being a suite, and the indoor heated pool was cooler than my outdoor pool at home

kids were knocking on my door and running away.

the staffs searched through the laundry, found it and returned

had just been one instance that could not be helped but the fire in the laundry room late at night, on thursday

the price of the hotel and the laundry room.

laundry room needs updated and wi-fi little weak but all luther the ga easily over satisfied me

laundry on sight only a dollar wash and a dollar to dry very friendly staff

they said there were some in laundry but it wasn't ready yet

should not struggle to find parking at their hotel if there is a wedding there

enjoyed the bar area after a long afternoon of traveling.

none at the pool and in our room we had one actual bath towel but three bath mats

no free breakfast.

the wifi was great with a variety of channels

needs better room service. must clran room daily.

the last time we were there, there were a bunch of kids that used the pool the whole day saturday and the

the side exits to parking lot were hard to navigate with a rolling suitcase since the sidewalk ended at a

we had anthony the bar tender on saturday night

how ridiculous to work out while someone is doing laundry in the same space

great breakfast too

a little more gym equipment

breakfast was very good

they need more parking

location to other bar & restaraunts

open space in lobby and bar area

are repeat customer as a group come out to hamilton to play golf and this is only place we stay

a bit on the pricey side there is no free breakfast which is always a downside there is a fee for parking which

pool was freezing cold

the pool was nice

workout room with peloton bike and other treadmills/weights etc/beautiful pool

beautiful hotel, staff were nice, the pool is on the smaller side but perfect for relaxing.

they did not give our hilton honors discount. the pool was freezing so we were unable to swim.

of the gym equipment doesnt work only 2 bottles of water on checkin - but no other nights no cups in rooms