said laundry for guests

i really liked the fact that they had on site laundry facilities

was ok the only thing i didn't like was the room was by the laundry room and it was loud you could hear

nice indoor pool

very good and promp breakfast

the laundry machines and dryers were new and free for guest use

parking lot was full, that wasn't great, but we figured it out

it is exceptionally clean, the staff is friendly and since covid, they had to change to a bagged breakfast,

the breakfast spread was not my favorite, but it was included

no oven in the kitchen. couch was worn and not comfortable.

pool was not available, the washer for self service laundry was unavailable and the rooms were clean but could

pool was closed.

the only problem was the pool wasn t open but it was nice

the gym wasn't anything fancy but had enough equipment for my husband and i to

wifi is not secured

beds, nice pool area and clean hotel

the pool was clean

pool was way to small

the pool was very very warm and the hot tub was a plus

parking lot lighting is dim and lobby/bar is a worksite

the indoor pool water was freezing. it was not comfortable to be in.

pool at this particular property is pretty tiny, though that probably isn t a big deal for most

you extra for your animals and they are allowed anywhere in the hotel that you are,except for the pool

of covid the pool and bar were closed

i loved the modern design, the pool table and the porch area

i booked and paid ahead of time, when my wife and i were running very late, my kids were able to get into the

large indoor pool and jacuzzi

did a great job with the breakfast concerning the covid-19, however i would have enjoyed some more hot item

pool was freezing

the sofa was not comfortable and the kitchen table was very wobbly. the breakfast was just okay.

having laundry facilities available but a number of machines were out of order during our stay

wonderful for a business traveler i would imagine, but not for a few kids who want to swim

no hottub. indoor pool was small and very loud. kids playing echoed.

1 hour for a fresh pot of coffee from room service

my family could not use the pool due to the way their kids were acting and them drinking

could have had more choices for breakfast. could put hot chocolate packets in rooms.

the parking lot could of been cleaned better.

breakfast was great. the pool was incredible as was the gym.

very friendly staff, we absolutely loved our room and the pool. breakfast was amazing!

parking was packed and the elevators were not located centrally

reserving pool for just our crowd

very nice bar and restaurant options were very good, especially for breakfast.

pool area was very clean and had a spacious pool deck

bar was subpar they had a lot of different wines and about 10 different liquor choices and the

friendly and helpful front desk staff, comfortable beds and pet-friendly; what more could you ask for

the staff were helpful for questions about the wi-fi and change for the laundry

breakfast was minimal and no nondairy milk options

was comfortable and big and i had room for all of my 5 kids that came with me

the breakfast was great. a variety to please everyone. the egg white fritata's were great.

lots of running kids at 2am. but thats not the hotels fault.

they said there were some in laundry but it wasn't ready yet

none at the pool and in our room we had one actual bath towel but three bath mats

should not struggle to find parking at their hotel if there is a wedding there

the only small thing was the water station was not working in the gym. but that was very minimal

i used the pool each of my four days

very clean and a good location, pool is a bit small but it was ok.

staff, cleanliness, breakfast and location.

breakfast gym and pool

add ten dollars to the price and make breakfast free.

no free breakfast included (you need to pay for it)

i wish there was a curfew for kids under 18 for the jacuzzi/pool.

breakfast selection was very small, there was no bar and the gym & swimmingpool were very small too

i wish there was a curfew for kids under 18 for the jacuzzi/pool.

the pool probably had 30 kids in it, one of which came up to me with no pants on in the water

there were kids yelling as late as 1am in the hallway.

the hotel is surrounded by current construction. could use a bit more parking lot.

the pool wasn t open

fitness room of any hotel i have ever stayed in

room was super clean an i clean for a living so it was great hotel was very clean love the pool

very difficult to make a left turn when exiting the parking lot

no blanket for cough bed, floors was dirty when we got there, tolit sits so low to the ground, laundry was on

laundry facilities were perfect and loved that they accepted credit cards

location to the laundry services - stuffy near it

the convenience of the onsite laundry facility

laundry is convenient

that is all i liked oh yeah laundry room that was ok

roamed the parking lot

towels , the soap was like a quarter size, good thing we bring our own people drinking outside in parking

the hotel has free wifi, clean bug free rooms and they rent for a very reasonable affordable price

nothing the wifi was bad no microwave in room the no hot water it just looked so bad there

there was a variety for breakfast however some fresh fruit would have been enjoyable.

breakfast was sub par

my daughter loved that the pool was warm

especially loved the full size refrigerator in room and kitchen area

the pool area was also very well kept

no room service or breakfast wasn't included

cobwebs in the corners where the curtains hung, the room had a distinct odor of a weight room/gym

the last time we were there, there were a bunch of kids that used the pool the whole day saturday and the

very well laid out, good parking lot lighting, room was very clean, well decorated, everything worked perfect

only issue was connecting to the wifi, i entered all the the correct information and my phone just wouldn't

room service

more handicap parking spots would have been helpful.

the bar was great plus. everything was great

the $75 deposit after arriving to check in. also, wish breakfast bar stayed open longer.

no bar or restaurant

could use a laundry facility within the hotel.

large rooms with comfortable beds and couch and very nice complementary breakfast.

nice modern and clean, comfortable bed. great location, plenty of parking.

free wifi was weak. to mant other people were on line.

breakfast

good location and helpful staff! wry convenient laundry!

only had one washer and one dryer for guest laundry for the whole hotel.

wifi could be better

free breakfast, pool n it's area so many food places ud83dude0a

breakfast wasn't as good as last time

kitchen facilities in the room didn't contain any flatware or plates

the room was really nice, clean lots of storage and the mini kitchen was a plus.

parking lot in the evening did have an overwhelming smell of marijuana, that was not pleasant

turkey bacon on breakfast menu instead of regular.

there were a lot of people that weekend should keep the pool towels always stocked

thing i don't like is laundry room needs new washer and dryers also upgrade shampoo lotion conditioner to all

gym and pool areas were available but no frills.

i loved having the kitchen, workout room, and pool to use!

the cleanliness,convenience to restaurants and the continental breakfast.

gym and pool areas were available but no frills.

the room was near the pool

that are usually included in other hotel packages are not, such as breakfast (extra charge) and wifi (password

it offered room service

the wifi did not work even after troule shooting with the front desk and using the paid version

since we wanted to spend more time in the city of cincinnati and we had trouble finding parking there on the

how ridiculous to work out while someone is doing laundry in the same space

the parking lot was limited but was able to find a place to park

great breakfast too

did not get to eat the breakfast

the pool was green

first of arrived and there was dirty laundry baskets and take out food all in the parking lots

they do have vending machines that work, ice, and a laundry area

unfortunately, they have coffee in the mornings but no breakfast and the pool is closed

the breakfast was good. i just wish you could take it to the room.

no wi-fi until i pay for the room no breakfast

the pool was closed, yes we wanted to let the kids have time with cousins in the pool and the laundry was closed

i wasn't concerned about my car being broken into, the outside along with the inside lobby, laundry room,

facilities laundry pool etc are in the same building and the facility is clean enough for a person with

like the updates, more modern rooms, pool, laundry and exercise space

loved the laundry service even though a little pricey

the gym was great. the laundry was great. the customer service was awesome.

front desk says can't make change for laundry

kids way too loud at pool. area outside was not cleaned up. trash everywhere

pool could have been a little warmer

clean towels, no room service, no working remotes, no breakfast, no working hot tub, no access to gym equipment

convenient, quiet and pet friendly

avoided the bar because it was the same bar tender that really doesn't know how to mix drinks

restaurant and bar were not operating

i loved the cleanliness, pool was ok, breakfast was good and the beds was comfortable.

room service

(maybe a day working in the laundry would help her appreciate the job she has

no change machine in the laundry room and no hot tube

the breakfast was delicious and the staff always

we had the queen suite with 2 queen beds,1 sofa bed, and a kitchen

great to have an indoor pool, but it was very small, could only fit 4-6 people at a time

the staff was pleasant. the parking was great. the area location was great.

pool hours great and outdoor seating area very nice

wifi was asking for payment

the lobby was so loud, groups of people were sitting around drinking while the kids were standing in the walkways

the bar wasn't well stocked.

i know nicer hotels doesn't do free breakfast, but i actually like even the go bags with a cereal bar and bottle

it also was nice that they offered breakfast, so we started our day off well

clean and breakfast was the best!

location, great breakfast and clean hotel

the indoor pool was closed

pool did not seem heated as was mentioned and found ants in our room but not a crazy amount.

staff was great. room was nice comfortable and quiet laundry services.

spacious room. quarters are provided for the laundry.

to enjoy as it is also serving as a quasi- houseless facility where people do their laundry and hangout and make

no breakfast, but free laundry was nice !!!

laundry room on property is handy for longer stays and it was very clean

no laundry facilities

no bugs, safe parking lot, comfortable beds

couldn't connect to the wifi

nice staff and the breakfast i'd proper.

the gym was under construction. the air didn t work in the pool room.

the laundry and gym areas were well appointed and clean

weekend and were so thankful to be able to bring our dogs as well as for the ability to use the pool

easy checkin, plenty of parking.

pool heater was not working, so kids couldn't swim. shower temp was hard to regulate.

property not crowded with tourists, loads of kids, etc, since it s a bit off the beaten path

he said ok, went in the laundry room and grabbed some out of the dryer i assume

the laundry area was clean, and appeared very affordable

to use hand towels for wash clothes because laundry was behind

free breakfast was hot and plenty

very new building, modern decor, large room & bathroom, nice gym

the laundry facility could be cleaner than current status, the machines were quite dirty inside

easy parking / friendly staff / very nice breakfast

breakfast was okay, juice bar down.

no hot breakfast.

nice and big very beautiful elegant food was great love the waffles and the fact it had indoor pool was great

nothing works: laundry machine, pancake machine, communal fridge, threadmill, all at of order

clean gym and pool

people arguing into the night in the parking lot until police were called

the woman who took care of the breakfast was the

didn't get a chance to eat the breakfast, got up too late

was someone in laundry room that looked like they were homeless and there to wash their clothes

early check in was great. breakfast was good

internet service/wifi needs to be stronger.

the friendly staff, the hot tub, cleanliness, pool facilities staying open until 11.

tv station choice were very poor and wifi signal was terrible

paper beside the roll wr started with, more than just 2 towels for 3 people and a disposable laundry bag in

get to use the hot tub which was the reason i chose this hotel too many kids in it

construction in parking lot

a lot of young kids!

nice gym

friendly and helpfull staff, good breakfast, clean and comfy rooms, pool and gym are great;-) parking good

breakfast was a knockout

plentiful parking and some good restaurants nearby

and wifi did not work following a power outage

parking lot was frozen over the entire time

construction and parking

took my grandkids here specifically to get away and use the pool

kids running around the hotel

location and proximity to cinci open. lobby and bar were great too.

the fitness area was very nice

the shining star was the laundry though, which has loads of machines which can be paid for and operated by an

had a 24 hr gym, laundry, and our room even had a full kitchen area including a dishwasher, stove and fridge

laundry facilities too

value the area the convenience, the clean rooms laundry facility is a nice size but workout room is a good size

liked having in room toaster and 24 hour laundry and exercise access.

leaking from roof in work out room and middle of lobby with bins and signs/laundry bins collecting water

worn, frayed, mold in shower, stained mattress, rude staff, overflowing trash cans, dirty laundry on the floor

parking a little better

it was at and the no parking fee

police should have been called, all the parents just sat and watched their kids run the halls like wild animals

pool closed

also, the pool was very cold to the point we couldn't enjoy the indoor pool

pool area was clean and inviting

fire pit area, bed was comfy, good breakfast

stay in courtyards often because of pool and spa these were closed with no indication at booking time nor an

bed wasn't too comfortable and there was no guest laundry on my floor.

friendly staff, clean, nice breakfast

someone could have asked if we would need any kind of assistance,since we did request handicap parking

the pool was too cold for my kids (3 & 5)...especially for colder months

bed was very uncomfortable and so was the sofa pullout for the kids

staff at the breakfast was great

clean property, easy parking and access

super clean, nice sized pool

the room and hotel was modern and breakfast and pool

the breakfast bar was fantastic

had just been one instance that could not be helped but the fire in the laundry room late at night, on thursday

the staffs searched through the laundry, found it and returned

laundry on sight only a dollar wash and a dollar to dry very friendly staff

the price of the hotel and the laundry room.

laundry room needs updated and wi-fi little weak but all luther the ga easily over satisfied me

they advertise that there is laundry service on site/laundry room

this swimming pool we were promised the swimming pool and did not have one no place to do the laundry dishes

laundry in the hallways at 8pm, some disrepair in general, facilities need some work

laundry facilities were down continuously

this effected my budget with 3 kids

breakfast experience was not good, being out of lots of things, including spray for the waffle

basic breakfast

of parking - easy access to restaurants and attractions

breakfast person just made it a bit uncomfortable when getting breakfast

i have a gluten allergy and no options were available for the breakfast included in our purchase

didn't offer laundry service, only coin laundry.

i asked if the bar would be open and was told it opened at 5pm and then shortly after that was told it would

breakfast was just ok

loved the kitchen!

delicious breakfast included, safe zone to stay in with your family.

no fridge, no microwave in room, laundry was 1 machine for the whole facility&

i was a little disappointed in the gym.

four nights and no room service

ample car parking

it was a little dated but clean nice and good breakfast nice pool and weight room

pool was disappointing cold and in need of repairs.

only reason we booked that hotel was to enjoy the pool and it was closed that day

no hot tub or pool

the housekeeping manager said he was a pet and the front desk clerk told the housekeeper that he was afraid my

thing about it is after she bust in the room i have to argue with this employee about having a late check out

pool was nice and clean, there was a laundry for guests

quiet, kind, helpful staff, good breakfast, laundry facilities!

check in process, friendly staff, easy to access room, clean, parking, laundry room, breakfast

staff told me i could not get clean towels cause it wasn't laundry day

to the main building and they said they didn t have any, and he directed me to the employee laundry room and

staff, very accommodating, good morning breakfast

the kids loved the pool too

very clean and comfortable. great breakfast as well!

for a day of upgraded wifi but only got 4 hours worth

my grandkids loved it and the pool

staff was very friendly, breakfast was provided and had a great selection, the room was clean and the bed

breakfast was great

staff were great, and it was really nice to get a hot breakfast again instead of a sack

however, the pool was sort of un clean

everything was clean & comfortable. breakfast was ready and delicious.

.pool closed for maintenance we weren't going to use it anyway

location, breakfast, comfortable bed and pillow

no sausage for breakfast

pool was filthy, our room was being cleaned as we went to get into it after we checked in so they

i only had a glass of orange juice, we had plans to stop for breakfast after checking out.