we had to go to the desk to get new towels out of a laundry basket

i appreciated the on site laundry room and breakfast was excellent

my grandson loved the pool. the breakfast was excellent.

would even like a window with a view even if of the parking lot

parking was somewhat limited due to on-going renovations with construction storage and equipment

pool was very nice and the breakfast was excellent

this is the first time that we have stayed anywhere that the breakfast included eggs, biscuits & gravy, then

prefer later pool hours lots of hotels stay until 12:00am

manager was not very friendly when asked for assistance pool could use a decent wall

pool was under construction and closed

laundry was pricey

either it was being cleaned or it was full of kids lol it wasn't nothing yall could of done

pool and fitness room were open and immaculately sanitized.

well kept up. great breakfast. pool and fitness center. service oriented staff.

convenience of location, quiet atmosphere and great breakfast

the breakfast area was spotless and the food was great

gym and pool available but unfortunately didn't have a chance to use them

gym and pool available but unfortunately didn't have a chance to use them

enjoyed the breakfast

access from parking area to entry was very convenient

amazing. nice breakfast, comfortable beds, free laundry and free dinner on wednesday!

the location and cleanliness is 2nd to none. a full service on site laundry was a major plus.

breakfast was great, parking was not adequate for the size of the hotel.

wanted to swim but the pool was really cloudy. maybe next time

hot breakfast

pool was closed, bar was not open late enough in the evening.

the spa tub was devine.

free parking

pool open until 10pm was a plus for our family with kids

no room service

laundry in bathroom

tv got a lot of channels. free wifi.

missed the continental breakfast, but had plenty of restaurants close by

wish breakfast had gone a little later than 9:00--since checkout was 11:00, we could have used a little

smelled old. breakfast lacked variety

theres a few things i would improve on: -if you want your front desk to handle having qtrs for laundry, make

the property was close to everything. food, laundry, and close to jungle jim s

the evening meal and breakfast were above average!

early check in was no

the kids thought the breakfast had a huge variety

i always remove the bed sheets & towels and place in an easy to collect pile for the laundry service at checkout

breakfast needs work..

very nice continental breakfast with real eggs, not just the scrambled type

had parking for tractor trailers and free breakfast. close proximity to shopping.

kids loved the breakfast and the pool

i did not bring quarters to do laundry and they didn't have any at the desk to be able to

nice pool, on site laundry, continental breakfast, right next to a walmart, close to king's island

laundry cart left in hallway with pile of dirty sheets on the floor

no extra towels because they gave them all to the kids in the pool and didn t know how to do laundry, bathroom

the pool was closed.

no laundry facility

pool area smelled strong if chlorine burned your eyes and took your breath away when you walked in

hot breakfast was great

pool and hot tub were great, and the staff treated us so nicely

was fine; public area for coffee and breakfast was very nice

fact that the hotel had everything you needed from a fitness room to a laundry room to a bar and restaurant on

there were guys cutting down tree limbs so most of the parking was blocked by cones an the ice machine wasn't

not really. breakfast was not complimentary

pet friendly and night time staff was very nice

our room was poolside and a family with children started swimming and making a lot of noice pretty early

also like that it had laundry a room & on wednesdays they feed the guest for free, free drinks as well

the laundry area was also super nice, when you scan the qr code to pay for the washer and dryer, it

only one laundry room

not having a indoor pool for future family visit and having a better tasting breakfast.

breakfast never got replenished, so if you got down a half hour before it was over, you didn't get

however we were getting on an elevator with lady and 2 kids and they said she complained about the pool and

breakfast was great room was spotless

wish the pool was open but because of covid it wasn't

we had to take the kids down the road to the sister hotel to swim

bath was high quality, several options to choose from on the breakfast buffet, connecting to wifi was easy and

no staff member came out to the parking lot to talk to us and let us know what was going on, that is was safe

staff was super nice and the rooms were very clean and comfy and the heated pool the kids

soundproof rooms with room darkening blinds allowed the kids to sleep in later than usual

pool area was warm for the kids to play a long time

soundproof rooms with room darkening blinds allowed the kids to sleep in later than usual

for the whole three days to give me new towels or more coffee nothin at all and the dryer n there laundry room

laughed at me when i asked for even partial refund so that i could send out my laundry to be de-bugged

the room was a reasonable price, the beds were comfortable, and the wifi was fast

wifi was slow for trying to do paperwork and close outs

a good breakfast

i was also never told they had a laundry facility

the pool was closed

only bad thing was that the indoor pool was not heated

curtains did not close all the way for a room on the 1st floor right on the parking lot

you can see dirt or mold in pics below of pool area

the hallways and laundry area were very clean, also

laundry more centrally

laundry onsite at a reasonable price and front desk always stocked with quarters

they blamed us for smoking when none of us smoked at all

s not that we didn t like it but the free breakfast should be improved

wasn t the cheap stuff, price is extremely low for the quality, the staff was extremely nice, laundry room

laundry facility had broken appliances and although they required quarters the hotel had no

it is a clean place, has laundry, gym, and a good breakfast.

friendly and helpful front desk guest laundry

guest laundry was a bonus after 3 weeks touring

her to take my dirty towels and she made me clean them up and take them to the hallway into her laundry basket

the breakfast exceded my expectations and the hotel personel were the best part of my stay

specifically picked this property because it was pet friendly and had a pool and we didn t even last 10

was so beautiful the pool and hot tub was amazing and the breakfast was absolutely

pool and spa were closed. friendly staff.

to be ready by 6:30-when i got downstairs 3 people already waiting, lights off, person it kitchen cooking and

it was beautiful and had a nice pool

room service; spa was out of service; pool was not very clean; pancake maker did not work; the food

the beds and pool

the breakfast staff was amazing - hard working and helpful esp due to covid 19 restrictions

in parking lot ,the driveway, finding the entrance at night, no change or soap for the laundry

laundry facility

dryer didn t dry my laundry after putting $6.00 in it. beds were very hard.

i didn't like showing up and seeing a lady doing sexual things in the parking lot.

the morning at breakfast, where some parents were more interested in their cellphones than their kids

the pool was closed

made sure that breakfast was stocked

breakfast was greaaat loved the gym and pool

no wifi

pancake or waffle maker for the breakfast was the only thing missing.

breakfast, when i requested that the milk was sour, the gals exchanged it immediately

the pool needs a little

i only had a glass of orange juice, we had plans to stop for breakfast after checking out.

they were sealing the parking lot over the weekend, probably necessary but some what inconvenient

breakfast was great

the pool was dirty

breakfast was great

breakfast was good. lots of orange juice coffee eggs, bacon.

pool towels that were just a bit bigger than a dish towel

i left everyday before breakfast.

the night staff seemed a little put off because i needed change for laundry and i'm a night

pool was clean

om 203) the shower door rubbed heavily on the ceramic tile making it hard to open, the towel bar fell off the

we walked across the parking lot to the game and were very close to ud

gentleman running the bar was so helpful getting us stuff needed for some wine and snacks in our room

location was perfect. breakfast was good and lasts till 10.

there was variety, but the items themselves were unappetizing

i was told on expedia that the pool was open but when we got there it wasnt open

everything was great except for the extremely high pet fee.

breakfast was great

laundry facilities available with one washer and dryer

) i also like the fact that the comfort suites had coin laundry if one ever needed to do laundry

pool was a little cold for me but the grandbaby loved it

not enough parking spaces in the parking lot

the pool was in view of the front door and desk.

outdoor pool arrangement was nice

gym and pool, outdoor areas, meals

early check in was very helpful

ordered breakfast via room service even though our room rate included breakfast

the gym was very small

kids enjoyed the pool and basketball court

sticky substance on the kitchen table and the pull out couch mattress was so disgusting that a teenager refused

very accommodating with a yummy breakfast

with my grandson and stayed there because of swimming pool but it was closed entire time we were there

pool is open with reservations and breakfast is still served

one laundry room for a hotel that has a lot of rooms

pool was nice and clean, there was a laundry for guests

staff told me i could not get clean towels cause it wasn't laundry day

check in process, friendly staff, easy to access room, clean, parking, laundry room, breakfast

to the main building and they said they didn t have any, and he directed me to the employee laundry room and

no eggs at breakfast

the room was big. bed was comfortable. great breakfast selection.

parking lot was well lit, felt very safe and that is very important

too many step masters (poor conditioner) & not enough bikes but i liked fitness center.

nice variety on breakfast offerings and breakfast attendant tina does a great job

the pool probably had 30 kids in it, one of which came up to me with no pants on in the water

extremely clean, modern rooms, very nice pool and hot tub, great location and free parking

kids shouldn t be allowed in the jacuzzi area after a certain time

the breakfast wasn t good. charged 12 dollars for me and 5 dollars a piece for 3 kids.

there were kids left unattended in the pool that were screaming

didn t like that the pool was so cold and the jets weren t that warm

the breakfast was ok, but not horrible for free.

they kept our rooms cleaned, we had a long ten nights with them, i thought i had pay for breakfast as app said

the breakfast was good too

add ten dollars to the price and make breakfast free.

didn't offer laundry service, only coin laundry.

nice pool

i asked if the bar would be open and was told it opened at 5pm and then shortly after that was told it would

delicious breakfast included, safe zone to stay in with your family.

breakfast was good and staff service great.

not enough time to try breakfast

i have a gluten allergy and no options were available for the breakfast included in our purchase

great location. peace-full setting. friendly staff. great breakfast.

very nice hotel. breakfast was good. very comfortable bed.

breakfast experience was not good, being out of lots of things, including spray for the waffle

great breakfast menu and welcoming bar area.

we had a corner suite however the room was kind of minimalist as well there is a bar called pins right out side

place, great bar and jose, the bartender was awesome

the bar had excellent food and drinks! nice accommodations with a very friendly staff!

the rooms are beautiful, the hotel in general is beautiful, and the rooftop bar is incredible!

both darnell and brandon were very friendly to buster and reached down to pet him

need to have more change when people want to do laundry

change machine and a coin-operated dispenser for supplies needs to be located in the laundry area

the bar, breakfast area, gym and laundry was a blessing it made our stay so awesome

the laundry facilities didn t make the clothes clean or dry and the cost in coins was too high

t clean we found bedbugs on our bed our baby was beaten by it in two places and we had to do laundry and to

the staff was pleasant. the parking was great. the area location was great.

said laundry for guests

was ok the only thing i didn't like was the room was by the laundry room and it was loud you could hear

i really liked the fact that they had on site laundry facilities

the parking lot needs redone

i like the indoor pool and whirlpool.

laundry facilities were down continuously

laundry in the hallways at 8pm, some disrepair in general, facilities need some work

they advertise that there is laundry service on site/laundry room

this swimming pool we were promised the swimming pool and did not have one no place to do the laundry dishes

there were a few stink bugs in the kitchen and eating area.

to enjoy as it is also serving as a quasi- houseless facility where people do their laundry and hangout and make

staff was great. room was nice comfortable and quiet laundry services.

there was laundry facilities on the premise

spacious room. quarters are provided for the laundry.

thought there was a laundry area, but there wasn t

pool was cold breakfast wasn t great staff wasn t very friendly room had an odor when we

clean and breakfast was the best!

it also was nice that they offered breakfast, so we started our day off well

location, great breakfast and clean hotel

no hot water in our room, pool wasn t working the day we arrived

noisy and doors slamming kids running in hall

the staff was friendly and smiling. liked the snack bar in the lobby. very nice room.

breakfast was hot and delicious. good bar offerings and a fireplace to relax by.

the bar was a great place to hang out in the evenings.

key card wasn't working on the pool, but it wasn't an issue

no change machine in the laundry room and no hot tube

(maybe a day working in the laundry would help her appreciate the job she has

loved the room size with a kitchen and very clean.

breakfast

staff was beyond friendly and the pool area was very clean and perfect

the laundry machines and dryers were new and free for guest use

wifi wouldn't work and breakfast was out too quickly

parking lot was full, that wasn't great, but we figured it out

shower clean inside cabinets where the dishes are and nno roaches ud83eudeb3 on the kitchen counters

we enjoyed the little gym and hot tub, and appreciated the fact that a fantastic donut shop was just a mile or

pool was not available, the washer for self service laundry was unavailable and the rooms were clean but could

exercise treadmill broken. pool not in service.

pool closed........had to book it to use.........

hard to find a parking spot with trucks and trailers in a lot of the parking spots

the pool was closed

was someone in laundry room that looked like they were homeless and there to wash their clothes

they even let us stay past their closing time at the outside patio by the pool

also, our kids didn't get to use the pool but we saw lots of other families using it and they seemed to be

the friendly staff, the hot tub, cleanliness, pool facilities staying open until 11.

the pool and the hot tub

there was a really nice staff person that gave our kids pennies to throw in the fountain

too many kids

staff was extremely polite and gave me a tour of the pool and fitness areas.

didn't like how the workout room overlooked the pool

also,the indoor pool was way too small for the size of the hotel

bar area could stay open later for socializing

before check out and our room key card was already shut off and wouldn't allow us to access the pool

wife liked pool and hot tub

we were in the city already and were given an early check in

well it’s not a jacuzzi so it wouldn’t do that, then the guy behind her said that a bunch of kids some how

no breakfast available over all stay wss excellent.

of covid the pool and bar were closed

random people hanging in parking lot and around the hotel

the bar pool table nice environment.

you extra for your animals and they are allowed anywhere in the hotel that you are,except for the pool

clean, friendly staff, easy parking

it said pet friendly online but i didnt see a fee anywhere

the kids had to come in and out to go to the bathroom all night

pool was salt water so easy on the kids eyes

i booked and paid ahead of time, when my wife and i were running very late, my kids were able to get into the

nice breakfast, too

we enjoyed the hot breakfast and was very pleasant in the dining area

didn t have breakfast

the location was near the museum, pool and breakfast were great.

i will be coming back with my kids

he said ok, went in the laundry room and grabbed some out of the dryer i assume

to use hand towels for wash clothes because laundry was behind

the laundry area was clean, and appeared very affordable

the location, the friendly staff, and hot breakfast

pet friendly, probably the last time in hampton in

having laundry facilities available but a number of machines were out of order during our stay

kids went to the front desk after being in the pool had their towels wrapped around them and were

pillows, linens, free parking

loved the breakfast. loved the gym. room was excellent. couldn t hear through walls.

very modern design. nice restaurant with room service available.

paper beside the roll wr started with, more than just 2 towels for 3 people and a disposable laundry bag in

my myself and my dog very quiet, great beds spacious rooms great location however the pet fees are a little

excellent selection of food at the breakfast

my kids loved it too

the breakfast and kick back was awesome. the kids loved the pool

loved the full kitchen as we needed a freezer to keep our special needs daughters ice packs frozen for our trip

attention to detail. delicious breakfast.

also the complimentary breakfast had a great

pool was open, however they allowed up to 10 people at one time

parking was packed and the elevators were not located centrally

had just been one instance that could not be helped but the fire in the laundry room late at night, on thursday

laundry on sight only a dollar wash and a dollar to dry very friendly staff

the staffs searched through the laundry, found it and returned

laundry room needs updated and wi-fi little weak but all luther the ga easily over satisfied me

the price of the hotel and the laundry room.

thought the pool was rather small for a hotel that big

maintenance person plowing the driveway helped me get out of the parking lot by using snow plow

the pool wasn t heated and it was very cold

reserving pool for just our crowd

needs more handicap parking. bar area should remain open till 11.

the staff were helpful for questions about the wi-fi and change for the laundry

kids were knocking on my door and running away.

size of the room was great for 3 adults and 2 kids

kids were knocking on my door and running away.

was super friendly and responsive, great breakfast, kids loved the pool, plenty of space in our room