i wasn?t clear if i was being charged $5 for parking

plenty of parking that was easily accessible

a bit on the pricey side there is no free breakfast which is always a downside there is a fee for parking which

everything - service, food, gym, accommodations, location to the wedding venue.

did have drinks at the bar in the evening and very good

was very close to a sports tournament the kids were playing in

was very close to a sports tournament the kids were playing in

only had one washer and one dryer for guest laundry for the whole hotel.

good location and helpful staff! wry convenient laundry!

pool cold

swimming pool was closed

free breakfast, pool n it's area so many food places ud83dude0a

also, heated treated nice big pool

grab and go breakfast

there was a variety for breakfast however some fresh fruit would have been enjoyable.

there was a pool and gym

only take and go breakfast - not updated on website to reflect this

bed wasn't too comfortable and there was no guest laundry on my floor.

kids were loud from tournament families.

wifi didn t work until a 20-minute call to help desk

good breakfast and nice amenities. friendly staff.

kids were loud from tournament families.

we checked the gym too - handles on the treadmill were sticky

the housekeeping manager said he was a pet and the front desk clerk told the housekeeper that he was afraid my

due to the fact this covid 19 is going on we couldn t get hot breakfast in the morning

it being cold out and has snowed i almost slipped in the parking lot with all the ice that needs to be taken

thing about it is after she bust in the room i have to argue with this employee about having a late check out

pool was not available, the washer for self service laundry was unavailable and the rooms were clean but could

staff was helpful and pleasant; conveniently located to restaurants and our destination, free parking

breakfast was great

it was unfortunate that the pool was closed. that is about the only bad thing about my stay.

breakfast was great, hot and cold choices including eggs, sausage, gravy, biscuits,

the laundry machines and dryers were new and free for guest use

staff is always friendly and helpful, and lthe kitchen in the room is perfect when you have a toddler

good parking

nice room with plenty of room. nice kitchen facilities. good breakfast. location is good.

staff very helpful hotel was clean at a good price the only thing i wish they would keep the pool open later on

breakfast

breakfast options below par on weekend,; advertised as full kitchen but no cooktop/stove

very clean also pet friendly.

the room was really nice, clean lots of storage and the mini kitchen was a plus.

the indoor pool was a little cold for me but the kids enjoyed it

this place is also extremely pet friendly they don t even charge you extra for your animals and they are

lobby/bar area and pool

it had a pool table in the lobby area, a small bar,& a cute lounge

the parking was convenient and the elevators were never a long wait

breakfast bar being open.

my son had a wonderful time at the pool. room was very spacious.

i loved the pool and the beds and we had the pool no one was there and everyone seem nice.

bar area could stay open later for socializing

pool could of been bigger but that was it other than that flawless

the pool was clean

first of arrived and there was dirty laundry baskets and take out food all in the parking lots

they do have vending machines that work, ice, and a laundry area

double smoking room i thought there was two double beds and there was just the one and it's very outdated

was advertised as breakfast but there is none

website said the pool was open, and it wasn't

i booked and paid ahead of time, when my wife and i were running very late, my kids were able to get into the

the kids had to come in and out to go to the bathroom all night

the room and pool

pool was nice and even though it was late, the hotel staff was very helpful so that we could swim a

suite with big kitchen

they said there were some in laundry but it wasn't ready yet

also the bar has the coldest beer i ve ever had

the beds were very comfortable and bathrooms clean. glad it had an indoor pool.

breakfast was wonderful- clean and stylish

pool was amazing temp

having laundry facilities available but a number of machines were out of order during our stay

very modern design. nice restaurant with room service available.

at the bar could be much better

arrived late at night 30 minutes before the bar was suppose close

1 hour for a fresh pot of coffee from room service

the room had a full size refrigerator and a kitchenette

the breakfast staff was amazing. they went above and beyond for our kiddos. all staff was great

also the complimentary breakfast had a great

the facilities had a nice pool, exercise room and outdoor patio

the parking lot could of been cleaned better.

i loved the fitness room and pool

to small, no morning room service, vending prices were outrageous and only available at the front desk

the pool and fitness areas were nice

needs more handicap parking. bar area should remain open till 11.

needs more handicap parking. bar area should remain open till 11.

the staff were helpful for questions about the wi-fi and change for the laundry

were too small for it being a suite, and the indoor heated pool was cooler than my outdoor pool at home

perfect location for our kids birthday trip—close to fun activities

great room.nice hot breakfast and staff was excellent.

was comfortable and big and i had room for all of my 5 kids that came with me

said laundry for guests

was ok the only thing i didn't like was the room was by the laundry room and it was loud you could hear

i really liked the fact that they had on site laundry facilities

free breakfast, free wifi, roku tv.

thing about the property that i didn t find convenient but not a big problem was the amount of parking available

there were kids left unattended in the pool that were screaming

easy parking and check-

there were kids yelling as late as 1am in the hallway.

kids running and screaming in hall

kids shouldn t be allowed in the jacuzzi area after a certain time

t care for the breakfast choices so we just went to a restaurant

breakfast we would not have to pay for breakfast

staff was rude, also lied about the pool being open

the breakfast was good too

didn t like that the pool was so cold and the jets weren t that warm

clean facility, good wifi, good water pressure, good location.

the room was big. bed was comfortable. great breakfast selection.

very difficult to make a left turn when exiting the parking lot

bed comfortable; clean; delicious breakfast, convenient to other locations

disappointed that the pool was not open and that the workout facility could have been more

that is all i liked oh yeah laundry room that was ok

nothing, no parking for truck and trailer.

towels , the soap was like a quarter size, good thing we bring our own people drinking outside in parking

com was both the cancel it because they did not have truck parking

i like the location and wifi

could use a laundry facility within the hotel.

helpful staff, clean pool, spacious rooms

location, comfort, policy for pets

when carrying suitcases, car parking area is quite a distance from the rooms

i liked the cleanliness of the gym and the pool.

renovated hotel with very nice rooms with free wifi and water in the rooms

my last stay there was a very large group of sports parents/kids who literally took over the lobby for their

chlorine bottles laying out where kids could access

great getaway for the kids. good value.

parking could be an issue in inclement weather.

no blanket for cough bed, floors was dirty when we got there, tolit sits so low to the ground, laundry was on

the convenience of the onsite laundry facility

laundry facilities were perfect and loved that they accepted credit cards

location to the laundry services - stuffy near it

laundry is convenient

thing i don't like is laundry room needs new washer and dryers also upgrade shampoo lotion conditioner to all

the breakfast was great but the egg circles were not too tasty

& helpful desk clerk,that it had a kitchen, and a medium to soft bed/w soft sheets

i love the full-size kitchen.

good breakfast. large room. convenient for where i need to be in north cincinnati.

unfortunately the pool was temporarily closed.

room service was perfect and the attendants were kind and accommodating for all our needs and

very neat and clean, friendly staff, nice room with working desk and a fast wifi

the wifi needs to be better

comfort. convenient parking

the desk attendant on 3/23 was sorting laundry on the restaurant tables when i was checking out

i wasn't concerned about my car being broken into, the outside along with the inside lobby, laundry room,

facilities laundry pool etc are in the same building and the facility is clean enough for a person with

loved the laundry service even though a little pricey

the pool was closed, yes we wanted to let the kids have time with cousins in the pool and the laundry was closed

front desk says can't make change for laundry

the gym was great. the laundry was great. the customer service was awesome.

we enjoyed the pool & hot tub, and the breakfast was excellent

the room was clean & neat. the facilities were very good. the breakfast was the same every day.

kids way too loud at pool. area outside was not cleaned up. trash everywhere

the pool was dirty

breakfast was good and the location was easy to find

great breakfast

pool towels that were just a bit bigger than a dish towel

breakfast was good. lots of orange juice coffee eggs, bacon.

the pool seemed dirty or cloudy. my friend would not swim.

the pool was opened and clean

the pool was closed for maintenance, but it was ok

.pool closed for maintenance we weren't going to use it anyway

very very clean. great breakfast.

my kids loved the games in the front lobby (giant connect 4 and foosball)

no wifi

breakfast was greaaat loved the gym and pool

made sure that breakfast was stocked

one staff member stated the pool was open but it actually was not however they were not rude nor dismissive

maybe you could still do boxed room service

the side exits to parking lot were hard to navigate with a rolling suitcase since the sidewalk ended at a

no indoor pool

only issue was connecting to the wifi, i entered all the the correct information and my phone just wouldn't

my kids loved the parrot in the lobby

no laundry facility

the pool had excellent hours and the hot tub was very nice

issue we had were the kids that got kicks out of knocking or kicking our door once every night while we were

pool, hot tub

good breakfast

how ridiculous to work out while someone is doing laundry in the same space

a little more gym equipment

of course it would be better for kids during the summer because the pool would be open

not much parking in front

the pool was not open

clean easy parking comfortable safe nice breakfast

the breakfast was very good

close to the school and other services. excellent breakfast and friendly staff.

limited parking outside

breakfast was good, staff was very friendly and the facility was in excellent condition

no extra towels because they gave them all to the kids in the pool and didn t know how to do laundry, bathroom

nice pool, on site laundry, continental breakfast, right next to a walmart, close to king's island

laundry cart left in hallway with pile of dirty sheets on the floor

i did not bring quarters to do laundry and they didn't have any at the desk to be able to

fantastic the staff was friendly. the pool was amazing

location was a 10 breakfast was an 8

i always remove the bed sheets & towels and place in an easy to collect pile for the laundry service at checkout

kids loved the breakfast and the pool

of covid the hotel could not offer the breakfast

very nice continental breakfast with real eggs, not just the scrambled type

breakfast, pool was very nice, owners were also very nice and helpful

the property was close to everything. food, laundry, and close to jungle jim s

theres a few things i would improve on: -if you want your front desk to handle having qtrs for laundry, make

good location and easy parking and entrance. great happy hour and breakfast included.

i absolutely love staying at this location. its always pleasant! plus they are pet friendly!

the pool was heated so there was an option to swim outside

room service has this bbq flatbread pizza that is amazing

the pool was nice

they did not give our hilton honors discount. the pool was freezing so we were unable to swim.

there was a bug in my bed. in the gym the heat was on and the equipment didnt work properly.

workout room with peloton bike and other treadmills/weights etc/beautiful pool

no laundry facilities

the gym was under construction. the air didn t work in the pool room.

hotel refused to plow or shovel snow from the walk way or parking lot so we could exit safely

breakfast

the room wasn't clean and had a odor the window wasn't secure only held in by the curtains the gym had three

the laundry and gym areas were well appointed and clean

the size of the suite was amazing. lots of storage. clean. we loved the pool area.

property not crowded with tourists, loads of kids, etc, since it’s a bit off the beaten path

quiet and breakfast was amazing

property not crowded with tourists, loads of kids, etc, since it s a bit off the beaten path

laundry in bathroom

i love there breakfast and rooms and swimming pool

wish breakfast had gone a little later than 9:00--since checkout was 11:00, we could have used a little

the breakfast was not very good!!

pool was not full shower didn’t really work

the laundry facility could be cleaner than current status, the machines were quite dirty inside

large pool, large rooms and a good breakfast.

we enjoyed our stay and breakfast was great

of food for breakfast it was a long wait for those wonderful waffles also there were alot of kids with no

was clean, the room was huge, the bathroom was huge, the beds and pillows were comfy, the breakfast in the

nothing works: laundry machine, pancake machine, communal fridge, threadmill, all at of order

the staff were amazingly helpful. our room was large and clean. breakfast was delicious.

the woman who took care of the breakfast was the

very clean. excellent breakfast. quiet neighborhood, large room.

breakfast was mediocre, but most hotels seem to be mediocre now.

gym, nice breakfast

the pool was very clean and near our room as well

just don't care for hotel breakfast at any hotel

the bed was very comfortable, breakfast was great. the pool & spa was very nice.

the room and hotel was modern and breakfast and pool

leaking from roof in work out room and middle of lobby with bins and signs/laundry bins collecting water

worn, frayed, mold in shower, stained mattress, rude staff, overflowing trash cans, dirty laundry on the floor

the breakfast and the pool

of the mornings, we had to ask the room service attendant to wait 10 minutes since we were just on the way out

kids said the wi-fi wasn't great - couldn't get any videos to play

the fitness room was great & pool looked nice, though we didn't have time to get in

the front desk was very helpful in connecting us to wifi

clean and nice breakfast

huge room, super clean, really nice breakfast, friendly staff

friendly, clean, and hot breakfast, really quiet

laundry facility was a big plus

had a 24 hr gym, laundry, and our room even had a full kitchen area including a dishwasher, stove and fridge

liked having in room toaster and 24 hour laundry and exercise access.

the laundry room was clean

the shining star was the laundry though, which has loads of machines which can be paid for and operated by an

coffee bar not run well. everything else was very well run

this was a great hotel. very family friendly. nice pool. great stay!

close, loved the pool. the rooms were very nice

the pool is very convenient for the kids

pool and spa closed and an alarm in another room at 6am going off for 10 minutes

it was conveniently located, the room was nice and spacious, and the breakfast was great

i didn t feel safe using any of the hotel s facilities after that and had planned to use the gym every day

everything was excellent the food, the pool the service really nice people

yes parking in 18, but comes with in and out privileges plus you can catch the metro for easy access to

for example the door near the parking lot didnt open with key card so each time i had to go all the way to the

the staff was pleasant. the parking was great. the area location was great.

(maybe a day working in the laundry would help her appreciate the job she has

no change machine in the laundry room and no hot tube

room was remodeled and looked brand new, beds comfy, breakfast good.

the place was very clean, breakfast was good.

very large, open living space for kitchen, sofa, beds.

210 had alot of ants the kids woke up in the wee hours of the morning with ants all over them and their

although i didn't use them, hotel had a pool and

key card wasn't working on the pool, but it wasn't an issue

noisy and doors slamming kids running in hall

i know nicer hotels doesn't do free breakfast, but i actually like even the go bags with a cereal bar and bottle

the indoor pool was closed

breakfast attendant could have been a little nicer

pool did not seem heated as was mentioned and found ants in our room but not a crazy amount.

breakfast buffet was great - more like an upscale hotel

location, great breakfast and clean hotel