they pool is open to a decent time and the area is kept clean and stocked with towels

provided good quality kitchen tools for cooking, hotel amenities that was clean and convenient

room, comfortable beds, courteous staff, and easy access to elevator and parking, great breakfast

conditioning unit in room was noisy and we could hear more noise from the hallway and parking lot

just don't care for hotel breakfast at any hotel

worn, frayed, mold in shower, stained mattress, rude staff, overflowing trash cans, dirty laundry on the floor

leaking from roof in work out room and middle of lobby with bins and signs/laundry bins collecting water

were not made aware that pets were welcome and the room that we were given smelt like animals

room was clean. parking was available. the water pressure in the shower was nice and strong.

breakfast was great happy hour and my kids loved the pool

for the price it seems that some sort of breakfast should be included.

pool and linens

pool closed

close, loved the pool. the rooms were very nice

the pool is very convenient for the kids

no fridge, no microwave in room, laundry was 1 machine for the whole facility&

15 min drive was not too bad and free parking

lots of parking and a restaurant close by

didn't take advantage of breakfast. location was very good for us.

rooms were not clean, my pillow case had mildew all over one side they did not pick up our room service order

had a 24 hr gym, laundry, and our room even had a full kitchen area including a dishwasher, stove and fridge

laundry facilities too

kitchenette, self-serve laundry area, clean bathroom

liked having in room toaster and 24 hour laundry and exercise access.

value the area the convenience, the clean rooms laundry facility is a nice size but workout room is a good size

locked without having a room key (the doors on the side that led to the parking lots, pool, and gym) were not

of the two rooms was not ready until 5 pm and the indoor pool was freezing cold

parking was free

parking lot was frozen over the entire time

the gym was big with lots of things to use and they had tvs mounted on the wall (my son used the gym)

nothing works: laundry machine, pancake machine, communal fridge, threadmill, all at of order

the pool was loud and full of people but only 4 cars in parking lot

we will definyrly recommend to family and friends and we will be staying again soon free wifi and great breakfast

tv didn t work - phone didn t work to the front desk - blaring music from someone s car in parking lot

priced, nice rooms, pool, free parking, internet and free breakfast, courteous staff and convenient location

the laundry facility could be cleaner than current status, the machines were quite dirty inside

breakfast was okay, juice bar down.

nice and big very beautiful elegant food was great love the waffles and the fact it had indoor pool was great

advertise a lounge with cocktails not the case disappointed pool area ok needs hot tub

super clean, pool was great

the laundry and gym areas were well appointed and clean

it was very clean and the one bedroom suite was well put together. it was a good gym also.

kids loved the pool, and it was nice to see the notice about it being a saline pool

the pool was small and we'd have liked to have a hot tub available, but we weren't expecting one

property not crowded with tourists, loads of kids, etc, since it’s a bit off the beaten path

no laundry facilities

hotel refused to plow or shovel snow from the walk way or parking lot so we could exit safely

the pool water looked a little cloudy and pool had a heavy chlorine smell.

nice staff and the breakfast i'd proper.

breakfast was really really good and the staff was amazing the pool was very clean and the facilities around

brand new hotel that was very comfy and clean, would be great for a long stay really nice kitchen features

more selection for breakfast and the pool could be warmer, but just a minor change.

the breakfast wasn't great

good gym and pool

good gym and pool

laundry machines could use a little clean up

laundry facility on-site was awesome

very helpful staff. inexpensive nearby restaurants. onsite laundry facilities.

the pool was nice and open until 11:00pm

breakfast hot bar not well stocked, at least 15 min between refills from empty.

room service has this bbq flatbread pizza that is amazing

in elevator, short on towels and when requested needed to go to front desk to get them (no room service) mold

the bar wasn t open

parking

beautiful hotel, staff were nice, the pool is on the smaller side but perfect for relaxing.

how ridiculous to work out while someone is doing laundry in the same space

did not get to eat the breakfast

the parking lot was limited but was able to find a place to park

not much parking in front

wish the pool opened a little earlier because we checked in late and thought we would swim after breakfast

front desk says can't make change for laundry

the gym was great. the laundry was great. the customer service was awesome.

pool was too cold

pool could have been a little warmer

the room was clean & neat. the facilities were very good. the breakfast was the same every day.

maybe you could still do boxed room service

kids were disappointed

my kids loved the parrot in the lobby

the kids enjoyed the pool

bathroom was very awkward, party in the parking lot, noisy in the hotel

pool was closed for whatever reason and the laundry facility was closed as well

loved the laundry service even though a little pricey

laundry room was completely out of service

the desk attendant on 3/23 was sorting laundry on the restaurant tables when i was checking out

facilities laundry pool etc are in the same building and the facility is clean enough for a person with

the room was very nice and the pool and the staff was great

minimal parking

early check in the associate who printed a few things from her computer for me

the wifi did not work even after troule shooting with the front desk and using the paid version

on property made parking difficult

thing i don't like is laundry room needs new washer and dryers also upgrade shampoo lotion conditioner to all

the location and the pool

i love the full-size kitchen.

breakfast was fresh and different each morning

clean, had kitchenette, nice hot breakfast , friendly staff, had ice cream treats etc for purchase

laundry is convenient

the convenience of the onsite laundry facility

location to the laundry services - stuffy near it

no blanket for cough bed, floors was dirty when we got there, tolit sits so low to the ground, laundry was on

laundry facilities were perfect and loved that they accepted credit cards

traveled for my sons football game with my two younger kids

it was really nice & the pool area was nice and clean....

great getaway for the kids. good value.

the menu selections at the bar could have been better. perhaps add a steak to the menu

the $75 deposit after arriving to check in. also, wish breakfast bar stayed open longer.

could use a laundry facility within the hotel.

was what my kids call “bougie” the only thing that got me was the pool looks so much bigger in the pictures

nice clean room and convenient parking

kids running in the hall and being loud but i was once a kid too so i understand it lol

the only thing was the pool was freezing so my kids refused to get in which was one of the main reasons for

that is all i liked oh yeah laundry room that was ok

com was both the cancel it because they did not have truck parking

towels , the soap was like a quarter size, good thing we bring our own people drinking outside in parking

nothing, no parking for truck and trailer.

pool is covered up not working the property is dirty grass is overgrown broke down cars in the parking lot doesn

they don't have the laundry

i loved the room , the staff was friendly, and the drinks at the bar were strong

stayed there and there was a dog barking next door all night i called room service and they did

they closed the kitchen without notice on one evening and also stopped room service

dining hours were limited, the room service food was so salty it was inedible (ordered twice and both were

room size, cleanliness, location of hotel, gym, hotel staff very welcoming

pool was cloudy and ran out of towels both days but was still nice and clean

noises all night but we couldn t unplug it because it had 4 inch thick ice in the back, the wifi didn t work

that the pool wasn't open.

ud83eudd5e breakfast

bathroom laundry items (towels, cloths, etc

the hotel gym was one i could actually get a good workout in - they have dumb bells going up to 75 lbs, a

the breakfast, gym, and pool were great!

parking was very limited and we ended up parking across the street where there is a restaurant and

lol we were at the pool daily and it was spotless everytime and stocked with towels

parking was a little tight as the place was booked

limited breakfast

quickly breakfast was replenished with the amount of guests eating

breakfast, ready made very dry scrambled eggs, ev chargers only catering tesla

could work on a better breakfast for the price of the stay other then that every thing else was great

didn't have the complimentary breakfast so can't comment on that

the breakfast.

the kitchen and that i was about to cook instead of going to a restaurant everyday.

easy access, very clean, complimentary breakfast.

paper beside the roll wr started with, more than just 2 towels for 3 people and a disposable laundry bag in

could use better parking

my myself and my dog very quiet, great beds spacious rooms great location however the pet fees are a little

location, good wifi, free parking and food

we liked the pool and the food in the eve and in the morning.

free in room wifi

great location. we got enjoy the pool and hot tub to our selves for a couple hours

we had super upset kids who had been looking forward to swimming all week

we had super upset kids who had been looking forward to swimming all week

other guests in the hall talking to loud and kids running up and down the hall

laundry on sight only a dollar wash and a dollar to dry very friendly staff

laundry room needs updated and wi-fi little weak but all luther the ga easily over satisfied me

the price of the hotel and the laundry room.

had just been one instance that could not be helped but the fire in the laundry room late at night, on thursday

the staffs searched through the laundry, found it and returned

the laundry area was clean, and appeared very affordable

to use hand towels for wash clothes because laundry was behind

he said ok, went in the laundry room and grabbed some out of the dryer i assume

the facility was clean, beds were comfortable, and the breakfast was great!

nancy, in the breakfast area was amazing

was someone in laundry room that looked like they were homeless and there to wash their clothes

the gym was decent, however

shower water pressure was amazing, comparable to ocean casino resort in atlantic city that i frequent often

the pool was our reason for staying here and it was wonderful the kids had a blast and my husband loved the

the pool and the hot tub

my kids used both the indoor & outdoor pools

my kids didn't like the swimming pool.

kids running around the hotel

parking was close to room

too many kids

no change machine in the laundry room and no hot tube

(maybe a day working in the laundry would help her appreciate the job she has

even though covid stops the hotel from having a hot breakfast, the breakfast they served was very filling

we had the queen suite with 2 queen beds,1 sofa bed, and a kitchen

the pool is my only complaint

210 had alot of ants the kids woke up in the wee hours of the morning with ants all over them and their

less chlorine in the pool!

pool was a lil small

clean room great atmpsphere . bar on site. great parking.

12$ for just cereal for kids is just ridiculous

the indoor pool was closed

the pool and easiness of the staff

pool was cold breakfast wasn t great staff wasn t very friendly room had an odor when we

it also was nice that they offered breakfast, so we started our day off well

location, great breakfast and clean hotel

also there isn't an elevator that's particularly convenient to get to from the parking lot

the area was really nice with free parking.

parking lot could have been bigger

fun hidden tv screen and simulated fireplace add ambiance

rooms with fridge, hidden tv, fireplace, and great shower

spacious room. quarters are provided for the laundry.

laundry room on property is handy for longer stays and it was very clean

there was laundry facilities on the premise

to enjoy as it is also serving as a quasi- houseless facility where people do their laundry and hangout and make

thought there was a laundry area, but there wasn t

they said there were some in laundry but it wasn't ready yet

none at the pool and in our room we had one actual bath towel but three bath mats

room service was great

the beds were very comfortable and bathrooms clean. glad it had an indoor pool.

parking lot really dirty (bread, trash, empty food containers strewn about)

the staff were helpful for questions about the wi-fi and change for the laundry

breakfast was good and had healthy choices - hot oatmeal and grapefruit - in addition to the usual

there was an extremely bright security light just outside our window, in the parking lot, that was annoying as

the pool was smaller but nice and warm and not overpowering with chemical smell

i don't like the high chlorine smell of the indoor pool, but that's a personal pet peeve

the pool was on the small side and was a max depth of 4 feet deep

pool a little small but fun. wifi didn't work well in our room.

the breakfast and coffee snack bar was a nice feature and the gentleman working it was very nice

my kids would have preferred it to be deeper

the pool was too cold

pool was closed & slim selection of snacks

friendly and helpful front desk staff, comfortable beds and pet-friendly; what more could you ask for

very nice bar and restaurant options were very good, especially for breakfast.

needs more handicap parking. bar area should remain open till 11.

i loved the fitness room and pool

we spent a lot of time in the pool, which was great, and used the laundry as well

very nice layout. well thought out. very clean nice breakfast. will definitely stay there again.

gym, adequate swimming pool, just barely long enough to swim laps and get in a workout

staff was hospitable and friendly. room was comfortable. breakfast was good

seemed to be no room service as our room wasn t serviced during our stay which was disappointing

the parking lot could of been cleaned better.

attention to detail. delicious breakfast.

breakfast could be extended to 11 am

the room had a full size refrigerator and a kitchenette

a full kitchen in room

laundry facilities were down continuously

they advertise that there is laundry service on site/laundry room

laundry in the hallways at 8pm, some disrepair in general, facilities need some work

this swimming pool we were promised the swimming pool and did not have one no place to do the laundry dishes

the breakfast was amazing. the location was great it is close to kings island

first of arrived and there was dirty laundry baskets and take out food all in the parking lots

they do have vending machines that work, ice, and a laundry area

people walked around in the parking lots all night and sat right outside your door like very uncomfortable had

very unfriendly and very rude, children running in the parking lot unattended

parking was a little crowded

it was almost a full sized kitchen minus the oven

pool and able to use the grill at the site

the rooms were spacious and clean. kids loved the pool. all the staff were very nice.

the hotel was very clean and the staff was great. breakfast was good and hot.

i would have loved to see fresh fruit for breakfast especially traveling with children.

having laundry facilities available but a number of machines were out of order during our stay

all night in hallway bye our room sat night my wife and i couldn't get a good night sleep due too kids playing

no hottub. indoor pool was small and very loud. kids playing echoed.

pool was clean

holloween party with kids running all over and no parking space was a bit overwhelming.

the room, breakfast, pool/jacuzzi, main entrance hallways all very good

breakfast and the fact that you are pet friendly

the room and pool

the facility was nice and clean and the staff was very helpful. the breakfast was okay too.

clean, friendly staff, easy parking

the pool was very very warm and the hot tub was a plus

pool was way to small

my son had a wonderful time at the pool. room was very spacious.

well it’s not a jacuzzi so it wouldn’t do that, then the guy behind her said that a bunch of kids some how

the pool was clean

you extra for your animals and they are allowed anywhere in the hotel that you are,except for the pool

no restaurant or breakfast.

breakfast was a let down to be honest

of covid the pool and bar were closed

random people hanging in parking lot and around the hotel

pool was not available, the washer for self service laundry was unavailable and the rooms were clean but could

didn t like pulling up to such a dark parking lot

staff was helpful and pleasant; conveniently located to restaurants and our destination, free parking

that the pool wasn t open

breakfast was great, & bonnie was very professional & could not have done more for her customers

the laundry machines and dryers were new and free for guest use

the breakfast was great

late pool hours and fire pit

shower clean inside cabinets where the dishes are and nno roaches ud83eudeb3 on the kitchen counters

good parking

room carpet was sticky. housekeeping was every other day. the washer to do laundry was broken.

there were clumps of food and dirty cups left in the coffee bar area

quick check in/out. friendly staff. room service was a nice add on.

the bar area for getting together with family after our event.

a full breakfast n better room service

was ok the only thing i didn't like was the room was by the laundry room and it was loud you could hear

said laundry for guests

i really liked the fact that they had on site laundry facilities

entrance was a little hard to find since there were cones in the way, but it looked like the parking lot had

great spa tub!

there no laundry bag available to place dirty clothes in

unfortunately, the breakfast buffet had to be changed due to covid restrictions.

i love there hot breakfast and pool!

breakfast and coffee

i love there hot breakfast and pool!

the staff was pleasant. the parking was great. the area location was great.

more breakfast items

breakfast was sub par

also, heated treated nice big pool

was told by gentleman at front desk breakfast was till 930

packed breakfast

a great breakfast, pool, workout facility, a basketball court was a plus, and laundry facility

didn't expect the full kitchen with all the dinnerware and full fridge

cleanliness, size of rooms, breakfast.

the kitchen in each suite was something i ve never had, and it really helped out

mini kitchen was great to have.

good location and helpful staff! wry convenient laundry!

only had one washer and one dryer for guest laundry for the whole hotel.

i love that the hotel is pet

we had a big room and parking was easy

the pool area and water needs to be cleaned