didn't offer laundry service, only coin laundry.

breakfast was good and staff service great.

the guy at the front desk on friday evening was very helpful with finding a close by bar to grab a drink at

there was a bar tender on thursday evening when i got there and was told there would be one on friday but the

decent breakfast which is important to me

of parking - easy access to restaurants and attractions

breakfast person just made it a bit uncomfortable when getting breakfast

not enough time to try breakfast

very nice hotel. breakfast was good. very comfortable bed.

breakfast experience was not good, being out of lots of things, including spray for the waffle

pool was nice and clean, there was a laundry for guests

staff told me i could not get clean towels cause it wasn't laundry day

quiet, kind, helpful staff, good breakfast, laundry facilities!

check in process, friendly staff, easy to access room, clean, parking, laundry room, breakfast

one laundry room for a hotel that has a lot of rooms

the staff was pleasant. the parking was great. the area location was great.

comfortable and good breakfast

everything was great except for the extremely high pet fee.

for a day of upgraded wifi but only got 4 hours worth

breakfast was great

there was variety, but the items themselves were unappetizing

very accommodating with a yummy breakfast

i loved the gym

that convenience the space kitchen modern update look

kids enjoyed the pool and basketball court

ok the kids wanted bacon.

laundry facilities available with one washer and dryer

) i also like the fact that the comfort suites had coin laundry if one ever needed to do laundry

breakfast stayed stocked until it ended, the pool,free cookies in the evening and staff was really nice

everything was great but just a heads up the pool is small

breakfast was very goox

they advertise that there is laundry service on site/laundry room

this swimming pool we were promised the swimming pool and did not have one no place to do the laundry dishes

laundry in the hallways at 8pm, some disrepair in general, facilities need some work

laundry facilities were down continuously

not in room about amenities, a closed pool

there was laundry facilities on the premise

thought there was a laundry area, but there wasn t

laundry room on property is handy for longer stays and it was very clean

no breakfast, but free laundry was nice !!!

to enjoy as it is also serving as a quasi- houseless facility where people do their laundry and hangout and make

location, great breakfast and clean hotel

breakfast buffet was great - more like an upscale hotel

breakfast was very good

it also was nice that they offered breakfast, so we started our day off well

pool did not seem heated as was mentioned and found ants in our room but not a crazy amount.

the bar wasn't well stocked.

12$ for just cereal for kids is just ridiculous

kids were entertained

12$ for just cereal for kids is just ridiculous

love having a restaurant and bar on site

(maybe a day working in the laundry would help her appreciate the job she has

no change machine in the laundry room and no hot tube

dual elevators ,golf putting coarse, pool

the kitchenette light kept cutting off

huge space and mini kitchen

construction and parking

my kids didn't like the swimming pool.

i would suggest a late night, room service menu

dark parking lot

didn't like how the workout room overlooked the pool

was someone in laundry room that looked like they were homeless and there to wash their clothes

the pool was warm (i actually got in with my kids and never do) and the hot tub an extra bonus

the pool & hottub are nice

also, our kids didn't get to use the pool but we saw lots of other families using it and they seemed to be

wifi didn't work in our room

he said ok, went in the laundry room and grabbed some out of the dryer i assume

the laundry area was clean, and appeared very affordable

to use hand towels for wash clothes because laundry was behind

should have adult time only gor the pool.

very new building, modern decor, large room & bathroom, nice gym

the staffs searched through the laundry, found it and returned

the price of the hotel and the laundry room.

had just been one instance that could not be helped but the fire in the laundry room late at night, on thursday

laundry on sight only a dollar wash and a dollar to dry very friendly staff

laundry room needs updated and wi-fi little weak but all luther the ga easily over satisfied me

paper beside the roll wr started with, more than just 2 towels for 3 people and a disposable laundry bag in

good place to stay.good people, good food.nice pool area.all in all wonderful place.

our beds were comfortable, the room was clean and well stocked, and the wifi was fast and easy to navigate

friendliness of staff, cleanliness, value for money - free parking, food, wifi, workout center,

get to use the hot tub which was the reason i chose this hotel too many kids in it

the pool wasn t open

pool closes at 10pm

we didn't have a chance to utilize the pool or fitness center, but that's an added bonus if you have the time

breakfast, breakfast and breakfast. glass shower doors.

no outside pool

pool wasn't available, no free breakfast, said if we liked something we could buy it and it would

good breakfast

no free breakfast included (you need to pay for it)

the pool is close

didn t like that the pool was so cold and the jets weren t that warm

i liked that it was very close to shopping, restaurants, entertainment. the parking was great.

i wish there was a curfew for kids under 18 for the jacuzzi/pool.

the hotel bar was so great

there were kids left unattended in the pool that were screaming

gym was not big and the jacuzzi was broken

the kids enjoyed the pool

very clean and the staff was very friendly. we enjoyed using the pool and hot tub.

there pool could have used more attention

the side exits to parking lot were hard to navigate with a rolling suitcase since the sidewalk ended at a

the staff was very friendly. my kids loved the parrot!

was ok the only thing i didn't like was the room was by the laundry room and it was loud you could hear

said laundry for guests

i really liked the fact that they had on site laundry facilities

great free breakfast

breakfast was fine but may add some more food options?

bar tender needs to go back to school or take a class

restaurant and bar were not operating

parking

pool was freezing

the petite filets were excellent from room service.

how ridiculous to work out while someone is doing laundry in the same space

of course it would be better for kids during the summer because the pool would be open

the pool was not open

breakfast was very good

they need more parking

comfortable bed. good breakfast. clean room.

friendly and helpfull staff, good breakfast, clean and comfy rooms, pool and gym are great;-) parking good

and wifi did not work following a power outage

huge room, super clean, really nice breakfast, friendly staff

only minor complaint i would have, is that the pool is quite small and as it got busy, the noise level bouncing

the laundry facility could be cleaner than current status, the machines were quite dirty inside

breakfast ended too early (9am) and the internet was spotty.

the bar closed at 10 pm

excellent brand new hotel with great staff and hot pool ! cool designs and workspace.

easy parking / friendly staff / very nice breakfast

no laundry facilities

the room wasn't clean and had a odor the window wasn't secure only held in by the curtains the gym had three

friendly staff, nice breakfast, clean room.

breakfast

the bed was comfortable. convenient parking. lobby was very welcoming.

the laundry and gym areas were well appointed and clean

unsupervised children in the pool and kids running in the hallways

love the microwaveable breakfast combos.

pool heater was not working, so kids couldn't swim. shower temp was hard to regulate.

easy checkin, plenty of parking.

nothing works: laundry machine, pancake machine, communal fridge, threadmill, all at of order

people arguing into the night in the parking lot until police were called

the staff were amazingly helpful. our room was large and clean. breakfast was delicious.

very clean. excellent breakfast. quiet neighborhood, large room.

priced, nice rooms, pool, free parking, internet and free breakfast, courteous staff and convenient location

the laundry room was clean

laundry facilities too

liked having in room toaster and 24 hour laundry and exercise access.

had a 24 hr gym, laundry, and our room even had a full kitchen area including a dishwasher, stove and fridge

laundry facility was a big plus

.pool closed for maintenance we weren't going to use it anyway

breakfast, when i requested that the milk was sour, the gals exchanged it immediately

they were sealing the parking lot over the weekend, probably necessary but some what inconvenient

the pool needs a little

breakfast was great

no fridge, no microwave in room, laundry was 1 machine for the whole facility&

didn't take advantage of breakfast. location was very good for us.

i was a little disappointed in the gym.

parking was free and you served yogurt for breakfast

is clean, the staff is always welcoming,and friendly, and the breakfast is a huge plus

the laundry machines and dryers were new and free for guest use

parking lot was full, that wasn't great, but we figured it out

late pool hours and fire pit

the breakfast was great

was misinformed on the details of the in room kitchen

had to guess on wifi and tv services

pancake or waffle maker for the breakfast was the only thing missing.

convenient. loved vinyl floors. when a facility is pet friendly it makes it ok with allergies.

parking was great. room was clean. bed was comfy. breaky was great. wifi was good.

breakfast area was well maintained

bar area could stay open later for socializing

i loved the pool and the beds and we had the pool no one was there and everyone seem nice.

parking lot lighting is dim and lobby/bar is a worksite

to hear that they aren t gonna fix them either, so i paid $170+ dollars to sit in a warm kiddy pool

before check out and our room key card was already shut off and wouldn't allow us to access the pool

i booked and paid ahead of time, when my wife and i were running very late, my kids were able to get into the

having a kitchen was great for me because it saves us money in the end to cook rather than dine out

the family spaces, pool, and terrace allowed grill and fire pit use.

breakfast was just average

did a great job with the breakfast concerning the covid-19, however i would have enjoyed some more hot item

having laundry facilities available but a number of machines were out of order during our stay

wonderful for a business traveler i would imagine, but not for a few kids who want to swim

all night in hallway bye our room sat night my wife and i couldn't get a good night sleep due too kids playing

staff, rooms, food, parking, tv.

pool wasn t heated and and could use some updating

love the ambiance, the pool table and bar in the lobby was a pretty cool setting

no being able to use the bar or pool table because of corona :(

breakfast not included with stay.

i wish the bar was open

of covid the pool and bar were closed

breakfast menu good. coffee excellent. service very good.

also, the pool was very cold to the point we couldn't enjoy the indoor pool

i had to go get an air mattress for my kids to sleep on

there was continental breakfast

clean. easy to get around. has a pool

pool was not available, the washer for self service laundry was unavailable and the rooms were clean but could

breakfast hostess, was outstanding in accommodating our needs, very friendly, cheerful, and helpful

pool was closed.

wifi is not secured

clean, great breakfast, great accommodations for the price!!

the parking lot could of been cleaned better.

it was perfect for our family to have a little kitchen to keep and make food

breakfast could be extended to 11 am

convenience of having a kitchen with a full size fridge

food, housekeeping, front desk, parking, location

leaking from roof in work out room and middle of lobby with bins and signs/laundry bins collecting water

worn, frayed, mold in shower, stained mattress, rude staff, overflowing trash cans, dirty laundry on the floor

parking lot was rather full.

the pool was closed.

parking a little better

breakfast was good. lots of orange juice coffee eggs, bacon.

pool towels that were just a bit bigger than a dish towel

pool was dirty, had to call the front desk because the internet for the tv didn't work, and the 2nd

staff were great, and it was really nice to get a hot breakfast again instead of a sack

i left everyday before breakfast.

the staff were helpful for questions about the wi-fi and change for the laundry

kids were knocking on my door and running away.

kids were knocking on my door and running away.

very clean and spacious! bagged breakfast was great!

lots of running kids at 2am. but thats not the hotels fault.

needs more handicap parking. bar area should remain open till 11.

breakfast was awesome! gym was clean and spacious.

the pool and fitness areas were nice

bar was subpar they had a lot of different wines and about 10 different liquor choices and the

i loved the fitness room and pool

the gentleman at the bar friday evening was exceptional.

trouble with the wifi - i was at the long end of the hall on the second floor, and it didn't seem to fully

great location. we got enjoy the pool and hot tub to our selves for a couple hours

we swam in the pool every day, and also used the

some rooms are in need of maintenance and update. extra charge for wifi.

lot of the guests were at breakfast in bare feet or with no shoes on

more handicap parking in the rear would be nice, easier access to the elevators

clean rooms and a nice pool

pool was a nice size

we used the ev charger, which was one of the reasons we chose this place

they said there were some in laundry but it wasn't ready yet

indoor swimming pool wasnt properly maintained as far as the chemical balance

the beds were very comfortable and bathrooms clean. glad it had an indoor pool.

hot tub, restaurant/room service was expensive and unknowledgeable of menu

breakfast was wonderful- clean and stylish

laundry facilities were perfect and loved that they accepted credit cards

laundry is convenient

the convenience of the onsite laundry facility

location to the laundry services - stuffy near it

no blanket for cough bed, floors was dirty when we got there, tolit sits so low to the ground, laundry was on

that is all i liked oh yeah laundry room that was ok

for cash deposit of $100 for a hotel with people doing drugs in the parking lot and some questionable ladies if

better security around the parking lot

i like the location and wifi

nothing, no parking for truck and trailer.

thing i don't like is laundry room needs new washer and dryers also upgrade shampoo lotion conditioner to all

there were lots of utensils and pots to use in the kitchen, which was very nice

spacious room with a full kitchen.

i loved having the kitchen, workout room, and pool to use!

breakfast buffet was limited and only went until 9am. also the pool was freezing.

the gym was great. the laundry was great. the customer service was awesome.

front desk says can't make change for laundry

gym equipment was old and broken

pool could have been a little warmer

hot tub and indoor pool open late. friendly staff. good breakfast.

that are usually included in other hotel packages are not, such as breakfast (extra charge) and wifi (password

just across the parking lot at tru my room was 20

since we wanted to spend more time in the city of cincinnati and we had trouble finding parking there on the

it offered room service

the room was very nice and the pool and the staff was great

room service

great getaway for the kids. good value.

the parking situation was not that accommodating

calm, fell secured, clean and good room service

chlorine bottles laying out where kids could access

could use a laundry facility within the hotel.

kids running in the hall and being loud but i was once a kid too so i understand it lol

every was clean, the staff was friendly, and the breakfast was awesome!

parking was difficult due to an event at the convention center

location, comfort, policy for pets

pool was closed for whatever reason and the laundry facility was closed as well

loved the laundry service even though a little pricey

facilities laundry pool etc are in the same building and the facility is clean enough for a person with

i wasn't concerned about my car being broken into, the outside along with the inside lobby, laundry room,

like the updates, more modern rooms, pool, laundry and exercise space

i did not bring quarters to do laundry and they didn't have any at the desk to be able to

laundry cart left in hallway with pile of dirty sheets on the floor

no extra towels because they gave them all to the kids in the pool and didn t know how to do laundry, bathroom

nice pool, on site laundry, continental breakfast, right next to a walmart, close to king's island

everyone was super friendly. great breakfast. quite. pool was nice and fitness center.

more selection for breakfast and the pool could be warmer, but just a minor change.

the breakfast wasn't great

good gym and pool

brand new hotel that was very comfy and clean, would be great for a long stay really nice kitchen features

good gym and pool

very helpful staff. inexpensive nearby restaurants. onsite laundry facilities.

laundry machines could use a little clean up

laundry facility on-site was awesome

gym was a little run down. pool was small

staff were very friendly, the pool area was clean and warm despite the freezing weather

there no laundry bag available to place dirty clothes in

breakfast is hot with a great variety eggs, sausage, biscuits with gravy, sometimes omelets, plus

the breakfast area very nice and the attendant was friendly

in-room spa was wonderful and relaxing

i love there hot breakfast and pool!

it was almost a full sized kitchen minus the oven

breakfast was great, staff was amazing, room was comfy and clean. i would definitely stay again!

clean rooms, great pool

parking isn t the most convenient and one elevator was down during the peak check out time

room was nice, loved that it had a kitchen with a full size fridge and a sink in our suite