manager was not very friendly when asked for assistance pool could use a decent wall

the breakfast was probably one of the best i've had in a hotel

the breakfast should incorporate more gluten-free options for people with celiac disease and be labeled

the hot and cold option breakfast is from 6 am to 10 am and is kept full

the room was really nice and breakfast was very good.

laundry in bathroom

breakfast was lacking choices.

and thought they had a working pool -inside- but they didn’t and pool outside was

what eggs, none were offered. the wifi worked as expected.

outside pool was in very bad shape and unusable

we had to go to the desk to get new towels out of a laundry basket

i appreciated the on site laundry room and breakfast was excellent

parking was limited at night

the breakfast was good

unfortunately, we did not stay to enjoy the breakfast

the property was close to everything. food, laundry, and close to jungle jim s

theres a few things i would improve on: -if you want your front desk to handle having qtrs for laundry, make

to be stern with the 10pm quite time but there were tons of people in lobby and outside at 12-1am kids running

free drinner drinks and free breakfast

kids loved the pool

i always remove the bed sheets & towels and place in an easy to collect pile for the laundry service at checkout

very nice continental breakfast with real eggs, not just the scrambled type

did not expect the ice bath when swimming. pool is not heated and was around 60 at best

cleanliness and the indoor pool

breakfast, pool was very nice, owners were also very nice and helpful

no laundry facility

breakfast very good and breakfast staff great

pool not open.

the room was clean and quiet. the kids loved the indoor pool.

desk and hostess for breakfast

no extra towels because they gave them all to the kids in the pool and didn t know how to do laundry, bathroom

laundry cart left in hallway with pile of dirty sheets on the floor

i did not bring quarters to do laundry and they didn't have any at the desk to be able to

nice pool, on site laundry, continental breakfast, right next to a walmart, close to king's island

didn t eat breakfast the location was great for work

free breakfast had plenty to offer

enjoyed the breakfast

gym and pool available but unfortunately didn't have a chance to use them

the breakfast area was spotless and the food was great

access from parking area to entry was very convenient

laundry was pricey

location,clean,great pool, friendly staff, great rooms and beds

pool and fitness room were open and immaculately sanitized.

kitchen area is great had everything we needed and the option to use a 2 burner portable cooktop if

which was perfect for our needs, but if we would have had all the kids it would have been a small issue

the location and cleanliness is 2nd to none. a full service on site laundry was a major plus.

amazing. nice breakfast, comfortable beds, free laundry and free dinner on wednesday!

location was near the mall (supermarket, restaurants, cyclebar spin classes, orange theory gym, movie theater

pets everywhere made me uncomfortable with the cleanliness of the common areas of the

room very comfortable overall. noise level in hotel was excellent. pool area was very nice

service , location, gym and amenities

we realized when about to order room service that it was 2 minutes before the kitchen closed

the salad i ordered from room service was excellent.

pool was closed, bar was not open late enough in the evening.

pool open until 10pm was a plus for our family with kids

parking was great. room was clean. bed was comfy. breaky was great. wifi was good.

the breakfast was well stocked and they had different foods each morning

a family of 10 kids all came in at once to the pool.

they had a great free breakfast as well as pool area

we like d the lower room rate so didn t expect full breakfast

.pool closed for maintenance we weren't going to use it anyway

i only had a glass of orange juice, we had plans to stop for breakfast after checking out.

the breakfast was convenient and good

breakfast was great

no sausage for breakfast

staff was very professional, rate was really good, they have good breakfast, the place is updated and was very

i left everyday before breakfast.

breakfast was good and the location was easy to find

however, the pool was sort of un clean

great breakfast

fact that the hotel had everything you needed from a fitness room to a laundry room to a bar and restaurant on

50 for room service we did not have and have yet to receive our refund

breakfast was not included.

the staff was outstanding the two guys making breakfast were great

easy and fast check in, nice lobby and bar area. friendly staff.

only one laundry room

also like that it had laundry a room & on wednesdays they feed the guest for free, free drinks as well

the laundry area was also super nice, when you scan the qr code to pay for the washer and dryer, it

the breakfast servers were excellent

rooms were very clean. kitchen was very nice , beds were great. very nice place to stay

hotel was clean. staff were professional and polite. pool was at an acceptable temperature

soundproof rooms with room darkening blinds allowed the kids to sleep in later than usual

the hotel also says wifi & that was not the case, apparently it was out for whatever reason

no microwave in room n terrible parking

pool was closed dur to covid and no food service and it was very expensive

laughed at me when i asked for even partial refund so that i could send out my laundry to be de-bugged

for the whole three days to give me new towels or more coffee nothin at all and the dryer n there laundry room

a good breakfast

we arrived, there were two police cars ( with lights flashing ) investigating a car in the parking lot

the room was a reasonable price, the beds were comfortable, and the wifi was fast

bath was high quality, several options to choose from on the breakfast buffet, connecting to wifi was easy and

were a lot of kids there for a tournament and it made the breakfast area crazy so having one woman trying to do

my teenage kids and i kept waking up every time, and when we turned it off completely, the room became too

was nice to stay somewhere they serve a hot and fresh breakfast during covid.

however we were getting on an elevator with lady and 2 kids and they said she complained about the pool and

the hallways and laundry area were very clean, also

laundry onsite at a reasonable price and front desk always stocked with quarters

laundry more centrally

just continental breakfast

manager came in room without knocking on second day while family was still in room and let our pet out

i was also never told they had a laundry facility

we overslept and missed breakfast

11:30 pm, after speaking to the kids next to us about being more quiet, i called the desk and asked them for

the breakfast was excellent

the pool

it is a clean place, has laundry, gym, and a good breakfast.

it was dirty and laundry and trash were still in the room

guest laundry was a bonus after 3 weeks touring

wasn t the cheap stuff, price is extremely low for the quality, the staff was extremely nice, laundry room

laundry facility had broken appliances and although they required quarters the hotel had no

her to take my dirty towels and she made me clean them up and take them to the hallway into her laundry basket

the gym was a little lame but they did have free weights up to 50lbs.

my 3 kids had to sleep in one bed

was so beautiful the pool and hot tub was amazing and the breakfast was absolutely

pool/spa facilities were clean, and towels were provided

laundry facility

in parking lot ,the driveway, finding the entrance at night, no change or soap for the laundry

dryer didn t dry my laundry after putting $6.00 in it. beds were very hard.

the kids love the breakfast and i love the oatmeal.

updated rooms; nice breakfast offerings; courteous staff; convenient location and parking

the room was nice, good for business use. the breakfast was very good, too.

nice assortment of breakfast offerings so you can have anything from a light grab and go to a hearty hot

it was a very nice hotel,the room was large, and the pool and hot tube were great.

it was super busy couldn't use pool or gym after 5pm till next morning it was packed

breakfast was so so.

wish there was a hot tub. the pool was small and closed really early.

bed comfortable; clean; delicious breakfast, convenient to other locations

parking lot was well lit, felt very safe and that is very important

breakfast lady.? an asset to you hotel.

the hot breakfast was very good, they had quite a few options

extremely clean, modern rooms, very nice pool and hot tub, great location and free parking

breakfast selection was very small, there was no bar and the gym & swimmingpool were very small too

kids running and screaming in hall

the hotel bar was so great

easy parking and check-

the room was really spacious and clean, and breakfast was amazing.

breakfast was great

comfortable bed, clean and modern room, updated bathroom, decent indoor pool.

great pool too

the pool and pool area were clean

pool was nice and clean, there was a laundry for guests

staff told me i could not get clean towels cause it wasn't laundry day

quiet, kind, helpful staff, good breakfast, laundry facilities!

one laundry room for a hotel that has a lot of rooms

to the main building and they said they didn t have any, and he directed me to the employee laundry room and

) i also like the fact that the comfort suites had coin laundry if one ever needed to do laundry

laundry facilities available with one washer and dryer

limited parking.

there was a good selection of restaurants within walking distance (like just across the hotel parking lot)

loved that the free breakfast had a variety of food that everyone in my family could enjoy.

very accommodating with a yummy breakfast

with my grandson and stayed there because of swimming pool but it was closed entire time we were there

full kitchen with dishes

ok the kids wanted bacon.

kids enjoyed the pool and basketball court

the only thing i didn't like was that the breakfast wasn't complimentary. it was $9 a person.

breakfast gym and pool

a pool and a laundromat

the pool is close

did not like how i wasn t informed of the pool being closed, the restaurant/bar being closed, and house keeping

didn't offer laundry service, only coin laundry.

nice pool

breakfast was just ok

it was nice having a full kitchen to use also

the breakfast was hot & delicious

breakfast person just made it a bit uncomfortable when getting breakfast

breakfast experience was not good, being out of lots of things, including spray for the waffle

not enough time to try breakfast

very nice hotel. breakfast was good. very comfortable bed.

basic breakfast

i really liked the fact that they had on site laundry facilities

was ok the only thing i didn't like was the room was by the laundry room and it was loud you could hear

said laundry for guests

i like the indoor pool and whirlpool.

pool was clean and warm the room was spacious and clean i loved the jacuzzi

the staff was pleasant. the parking was great. the area location was great.

the night staff seemed a little put off because i needed change for laundry and i'm a night

location was great and right off the highway, they also accommodated me with an early check in which i appreciate

also the pool water was cold and the whirlpool was not working

the tiles in the pool could have been cleaner

furnishings plentiful parking quick check in late check out clean beautiful outdoor sitting

free wifi and convenient parking added to our comfort

pool area could be a little bigger. more chairs

early check in was very helpful

everything. pool and hot tub was a wonderful bonus. bar and restaurant were wonderful.

the pool area could use more chairs

the laundry machines and dryers were new and free for guest use

we enjoyed the little gym and hot tub, and appreciated the fact that a fantastic donut shop was just a mile or

pool was crowded

full kitchen.

pool fire pit and breakfast

pool was not available, the washer for self service laundry was unavailable and the rooms were clean but could

exercise treadmill broken. pool not in service.

lot of little extras for example: complete breakfast, a little bag with an apple nutribar a nice muffin and a

that the pool wasn t open

most everything especially room to park our camper over the weekend.

pool could of been bigger but that was it other than that flawless

the big pool is very clean

well it s not a jacuzzi so it wouldn t do that, then the guy behind her said that a bunch of kids some how

the pool was clean

to hear that they aren t gonna fix them either, so i paid $170+ dollars to sit in a warm kiddy pool

whole place is absolutely beautiful and they have a bar in the lobby in the bartender, nick, was just the best

this hotel did not have any complimentary breakfast, it did put out some apples and bananas

pool was so so cold my kids couldn't even swim in it

no breakfast available over all stay wss excellent.

the indoor pool water was freezing. it was not comfortable to be in.

having a kitchen was great for me because it saves us money in the end to cook rather than dine out

the room and pool

the sofa was not comfortable and the kitchen table was very wobbly. the breakfast was just okay.

hot spicy sausage for breakfast , no other meats available.

the pool was filthy

having laundry facilities available but a number of machines were out of order during our stay

location friendly staff great room, pool, restaurant bar .

holloween party with kids running all over and no parking space was a bit overwhelming.

wonderful for a business traveler i would imagine, but not for a few kids who want to swim

no hottub. indoor pool was small and very loud. kids playing echoed.

there was laundry facilities on the premise

laundry room on property is handy for longer stays and it was very clean

thought there was a laundry area, but there wasn t

staff was great. room was nice comfortable and quiet laundry services.

spacious room. quarters are provided for the laundry.

this swimming pool we were promised the swimming pool and did not have one no place to do the laundry dishes

laundry in the hallways at 8pm, some disrepair in general, facilities need some work

they advertise that there is laundry service on site/laundry room

laundry facilities were down continuously

the check in guy was very friendly and helpful, he also was friendly when helping me find the gym

12$ for just cereal for kids is just ridiculous

210 had alot of ants the kids woke up in the wee hours of the morning with ants all over them and their

the staff was friendly and smiling. liked the snack bar in the lobby. very nice room.

very clean, pool open.

they even had chalk and bubbles for the kids to play with

clean, well staffed and good breakfast

breakfast attendant could have been a little nicer

pool was cold breakfast wasn t great staff wasn t very friendly room had an odor when we

loved there breakfast

no hot water in our room, pool wasn t working the day we arrived

(maybe a day working in the laundry would help her appreciate the job she has

no change machine in the laundry room and no hot tube

great to have an indoor pool, but it was very small, could only fit 4-6 people at a time

pool was shockingly warm

hot breakfast was good

pool was open, however they allowed up to 10 people at one time

parking was packed and the elevators were not located centrally

it was perfect for our family to have a little kitchen to keep and make food

food, housekeeping, front desk, parking, location

the breakfast staff was amazing. they went above and beyond for our kiddos. all staff was great

thought the pool was rather small for a hotel that big

to small, no morning room service, vending prices were outrageous and only available at the front desk

limited food options (restaurant not open most of the time; no room service; no

the bar tender was very nice.

it was clean , they had a nice little bar inside and patio

the staff were helpful for questions about the wi-fi and change for the laundry

perfect location for our kids birthday trip close to fun activities

price, pool, location, ease of booking

breakfast options were great as well

breakfast was good and had healthy choices - hot oatmeal and grapefruit - in addition to the usual

was someone in laundry room that looked like they were homeless and there to wash their clothes

plus clean room and convient parking

parking was

love the comfort and cleanliness of the room & the breakfast!

room was nice and clean. breakfast was ok not their fault though it is because of corona virus.

construction and parking

the room looked amazing (design) it was cozy and relaxing for a quick weekend getaway from the kids

location and proximity to cinci open. lobby and bar were great too.

kids running around the hotel

the room looked amazing (design) it was cozy and relaxing for a quick weekend getaway from the kids

to use hand towels for wash clothes because laundry was behind

the laundry area was clean, and appeared very affordable

he said ok, went in the laundry room and grabbed some out of the dryer i assume

wifi

great pool

they said there were some in laundry but it wasn't ready yet

the bar closed at 10 and room service was extremely expensive for the quality

i wish that they had a breakfast bar

breakfast was wonderful- clean and stylish

parking lot really dirty (bread, trash, empty food containers strewn about)

paper beside the roll wr started with, more than just 2 towels for 3 people and a disposable laundry bag in

no parking slots available

they answered my questions about the pet policy and they did not have the answer for one of my pet policy

the breakfast and kick back was awesome. the kids loved the pool

it s probably the best pet friendly hotel we ve ever been to, clean, and not to mention the happy hour and

the staffs searched through the laundry, found it and returned

had just been one instance that could not be helped but the fire in the laundry room late at night, on thursday

laundry on sight only a dollar wash and a dollar to dry very friendly staff

laundry room needs updated and wi-fi little weak but all luther the ga easily over satisfied me

the price of the hotel and the laundry room.

the pool wasn t heated

the street weren t parking there this time around when we were there there were multiple young kids around

did have drinks at the bar in the evening and very good

lots of convenient parking

everything - service, food, gym, accommodations, location to the wedding venue.

was very close to a sports tournament the kids were playing in

was very close to a sports tournament the kids were playing in

great breakfast menu and welcoming bar area.