breakfast was good and the location was easy to find

staff was very professional, rate was really good, they have good breakfast, the place is updated and was very

breakfast was good. lots of orange juice coffee eggs, bacon.

staff were great, and it was really nice to get a hot breakfast again instead of a sack

the pool was dirty

breakfast area was well maintained

made sure that breakfast was stocked

hotel was clean. staff was friendly. pool was nice for the kids. enjoyed the stay.

breakfast was greaaat loved the gym and pool

beds were okay and shower was adequate. parking was okay

breakfast, when i requested that the milk was sour, the gals exchanged it immediately

breakfast was great

no sausage for breakfast

nice, clean, indoor pool

the pool was opened and clean

no laundry facility

issue we had were the kids that got kicks out of knocking or kicking our door once every night while we were

breakfast bar

good breakfast

pool area smelled strong if chlorine burned your eyes and took your breath away when you walked in

nice pool, on site laundry, continental breakfast, right next to a walmart, close to king's island

no extra towels because they gave them all to the kids in the pool and didn t know how to do laundry, bathroom

i did not bring quarters to do laundry and they didn't have any at the desk to be able to

laundry cart left in hallway with pile of dirty sheets on the floor

light in parking lot aimed right between my eyes all night

i always remove the bed sheets & towels and place in an easy to collect pile for the laundry service at checkout

breakfast needs work..

very nice. the indoor pool was nice. breakfast was good.

kids loved the breakfast and the pool

had parking for tractor trailers and free breakfast. close proximity to shopping.

the property was close to everything. food, laundry, and close to jungle jim s

theres a few things i would improve on: -if you want your front desk to handle having qtrs for laundry, make

good location and easy parking and entrance. great happy hour and breakfast included.

the hot tub and pool were over run with kids

very friendly staff, great breakfast and dinner food.

laundry in bathroom

and thought they had a working pool -inside- but they didn’t and pool outside was

the breakfast was not very good!!

tv got a lot of channels. free wifi.

breakfast could of had more options

extremely clean, modern rooms, very nice pool and hot tub, great location and free parking

the pool area. it was dirty, screaming kids even at night, no restrictions on number of people.

the pool was great for the kids

my party and i was very uncomfortable and nervous because of the number of kids without parental/adult supervision

the pool was great for the kids

pool closes at 10pm

the hotel is surrounded by current construction. could use a bit more parking lot.

parking lot was well lit, felt very safe and that is very important

no eggs at breakfast

the hot breakfast was very good, they had quite a few options

staff, cleanliness, breakfast and location.

breakfast we would not have to pay for breakfast

breakfast gym and pool

didn t like that the pool was so cold and the jets weren t that warm

the pool is close

said laundry for guests

i really liked the fact that they had on site laundry facilities

was ok the only thing i didn't like was the room was by the laundry room and it was loud you could hear

the swimming pool area was

i like the indoor pool and whirlpool.

the breakfast buffet provided a diverse array of delectable options, which we thoroughly enjoyed

breakfast was great and attendant was one of a kind extra special.

the picture showed a hot tub by the pool and the hotel did not have a hot tub.

check in was wonderful. nice room and pool. very clean

the hot and cold option breakfast is from 6 am to 10 am and is kept full

the room was really spacious and clean, and breakfast was amazing.

for indoor pool were minimal, especially compared to the fitness room

pool was a little small and closed early, but still good

great pool too

for a day of upgraded wifi but only got 4 hours worth

we had to go to the desk to get new towels out of a laundry basket

i appreciated the on site laundry room and breakfast was excellent

wifi good

parking was limited at night

pool was on the smaller side so if there is a lot of kiddos there isn't much space for the adults

one laundry room for a hotel that has a lot of rooms

to the main building and they said they didn t have any, and he directed me to the employee laundry room and

staff told me i could not get clean towels cause it wasn't laundry day

quiet, kind, helpful staff, good breakfast, laundry facilities!

pool was nice and clean, there was a laundry for guests

the laundry machines and dryers were new and free for guest use

loved the heated pool

no oven in the kitchen. couch was worn and not comfortable.

parking lot was full, that wasn't great, but we figured it out

location and accommodations. breakfast was great.

pool was not available, the washer for self service laundry was unavailable and the rooms were clean but could

the only problem was the pool wasn t open but it was nice

didn t like pulling up to such a dark parking lot

breakfast was great

is very friendly as well as breakfast staff and food is good

laundry facilities available with one washer and dryer

) i also like the fact that the comfort suites had coin laundry if one ever needed to do laundry

parking lot was hard to get into

the breakfast was pretty good with covid restrictions. super close to kings island.

the pool was in view of the front door and desk.

complimentary breakfast was the best!

friendly staff! great breakfast food and variety! large rooms with kitchenette!

of space, nice kitchen, a tv that can swivel towards the bed or the couch, spacious shower area

nice facilities including indoor pool

breakfast was very nice. great option!

pool could of been bigger but that was it other than that flawless

we were in the city already and were given an early check in

parking lot lighting is dim and lobby/bar is a worksite

pool was way to small

to hear that they aren t gonna fix them either, so i paid $170+ dollars to sit in a warm kiddy pool

breakfast bar being open.

no full breakfast

breakfast wasn't included but that's understandable for the price

of covid the pool and bar were closed

breakfast was a let down to be honest

having a kitchen was great for me because it saves us money in the end to cook rather than dine out

she seemed very annoyed with us asking for milk to give our kids with their cereal

breakfast was just average

unattended kids were running through the halls, slamming doors and yelling until after 11pm

she seemed very annoyed with us asking for milk to give our kids with their cereal

having laundry facilities available but a number of machines were out of order during our stay

no hottub. indoor pool was small and very loud. kids playing echoed.

my family could not use the pool due to the way their kids were acting and them drinking

hotel is in a great location right off of interstate 75 and there was plenty of parking

very modern design. nice restaurant with room service available.

also the complimentary breakfast had a great

breakfast was tasty and they had a wide variety to choose from and the pool was heated

smell bath no wifi

breakfast could be extended to 11 am

food, housekeeping, front desk, parking, location

didn't offer laundry service, only coin laundry.

it was nice having a full kitchen to use also

breakfast was just ok

there was a bar tender on thursday evening when i got there and was told there would be one on friday but the

the guy at the front desk on friday evening was very helpful with finding a close by bar to grab a drink at

limited food options (restaurant not open most of the time; no room service; no

the bar tender was very nice.

pool was closed & slim selection of snacks

breakfast was awesome! gym was clean and spacious.

convenience of parking at the back of the building and walking right into the elevator lobby

the staff were helpful for questions about the wi-fi and change for the laundry

lots of running kids at 2am. but thats not the hotels fault.

the children enjoyed the pool and it was well maintained

the pool was refreshing. was able to charge phone with the amenities in the room.

perfect location for our kids birthday trip—close to fun activities

we grabbed a glass of wine from the bar and sat outside and enjoyed the fireworks of kings island

staff, the staff 3rd shift and breakfast

of parking - easy access to restaurants and attractions

i have a gluten allergy and no options were available for the breakfast included in our purchase

very nice hotel. breakfast was good. very comfortable bed.

the staff was pleasant. the parking was great. the area location was great.

they said there were some in laundry but it wasn't ready yet

the bar closed at 10 and room service was extremely expensive for the quality

i wish that they had a breakfast bar

the hotel room was clean and there was plenty of parking

the only small thing was the water station was not working in the gym. but that was very minimal

year we have stayed here for a golf outing nearby

pool was freezing cold

everything - service, food, gym, accommodations, location to the wedding venue.

open space in lobby and bar area

lots of convenient parking

was very close to a sports tournament the kids were playing in

was very close to a sports tournament the kids were playing in

no change machine in the laundry room and no hot tube

(maybe a day working in the laundry would help her appreciate the job she has

very clean and the breakfast was good. nice gym and pool area.

pool was on the small size but other than that met our expectations.

breakfast was the only negative thing about our stay.

thought there was a laundry area, but there wasn t

spacious room. quarters are provided for the laundry.

no breakfast, but free laundry was nice !!!

there was laundry facilities on the premise

staff was great. room was nice comfortable and quiet laundry services.

key card wasn't working on the pool, but it wasn't an issue

the lobby was so loud, groups of people were sitting around drinking while the kids were standing in the walkways

the hotel had ample free parking

we paid for breakfast with the room, wish we hadn t, had to pay extra for kids to have pancakes

although i didn't use them, hotel had a pool and

no hot water in our room, pool wasn t working the day we arrived

children were excited about the pool and a pump or something was out , which made the pool freezing

clean, well staffed and good breakfast

breakfast was delicious

breakfast was very good

good location and helpful staff! wry convenient laundry!

only had one washer and one dryer for guest laundry for the whole hotel.

the breakfast was very good

friendly staff , rooms were clean , awesome breakfast

gave is room key and no information, times for breakfast, where the pool was located or wifi password

from the kitchen utensils down to dishsoap and dish drainer, pots and pans, silverware, cups plates, coffee

felt safe, nice pool,

the gym was nice too went at night and enjoyed my

the breakfast was also very good

especially loved the full size refrigerator in room and kitchen area

this swimming pool we were promised the swimming pool and did not have one no place to do the laundry dishes

they advertise that there is laundry service on site/laundry room

laundry facilities were down continuously

laundry in the hallways at 8pm, some disrepair in general, facilities need some work

pet friendly. nice kitchenette.

was someone in laundry room that looked like they were homeless and there to wash their clothes

bed was amazing,me, my kids and husband all had a wonderful nights sleep

the room was very clean and the complimentary breakfast was excellent.

i was trying to watch my kids while they were swimming, but i had to keep opening the door to get some air

allowed late check out

the laundry area was clean, and appeared very affordable

to use hand towels for wash clothes because laundry was behind

he said ok, went in the laundry room and grabbed some out of the dryer i assume

the only thing was that the staff told me that there was big truck parking and it wasn't.

there was not many parking due to parking lot constructions

enjoyed the breakfast

the breakfast area was spotless and the food was great

gym and pool available but unfortunately didn't have a chance to use them

access from parking area to entry was very convenient

gym and pool available but unfortunately didn't have a chance to use them

the fitness area was very nice

my kids didn't like the swimming pool.

parking was close to room

my kids used both the indoor & outdoor pools

with the friendliest staff close enough to home but still felt like getting away ( with out the kids

laundry was pricey

it also allows pets, the beds are comfortable and it has a nice kitchen area

breakfast was great and available until 10am, which this mama of 9 rather enjoyed

disappointed in pool. came there so kids could swim. pool was not heated. very disappointed!

staff was awesome, the rooms was great as well for me and my pet

paper beside the roll wr started with, more than just 2 towels for 3 people and a disposable laundry bag in

the kids were a bit too wild to be in the hot tub, i think they need to adjust the rules.

breakfast, parking, dinner, and drinks included made for a very relaxing stay

only thing was the hotel was very noisy, but there were kids for a cheer competition, and a soccer tournament

a lot of young kids!

laundry room needs updated and wi-fi little weak but all luther the ga easily over satisfied me

laundry on sight only a dollar wash and a dollar to dry very friendly staff

the staffs searched through the laundry, found it and returned

the price of the hotel and the laundry room.

had just been one instance that could not be helped but the fire in the laundry room late at night, on thursday

not receive any room service at all for the days that i was there no one changed the bed cleaned

i even had an issue with the wifi that she was able to assist on

very well laid out, good parking lot lighting, room was very clean, well decorated, everything worked perfect

the wifi was great with a variety of channels

no room service and the bistro was closed

the location and cleanliness is 2nd to none. a full service on site laundry was a major plus.

amazing. nice breakfast, comfortable beds, free laundry and free dinner on wednesday!

we had a super night's rest and a delicious breakfast the next morning to send us off for another day on the

' pets were allowed and the location was perfect for our needs

pool area did not seem very clean

pool was closed, bar was not open late enough in the evening.

i also didn t like that the kitchen and bar is only open on weekends

that the pool was closed

we realized when about to order room service that it was 2 minutes before the kitchen closed

pool was closed, bar was not open late enough in the evening.

laundry facilities were perfect and loved that they accepted credit cards

no blanket for cough bed, floors was dirty when we got there, tolit sits so low to the ground, laundry was on

location to the laundry services - stuffy near it

laundry is convenient

the convenience of the onsite laundry facility

that is all i liked oh yeah laundry room that was ok

the parking lot isnt a bunch of confusion and chaos

air, tv, bed and view and wifi

i like the location and wifi

there was alot of rooms open and they were letting other people check in as i sat in the parking lot trying to

great breakfast - plenty of options of both hot and cold breakfast items

breakfast was really good compared to a lot of hotels and the pool and gym facilities were nice

the indoor pool was a little cold for me but the kids enjoyed it

i would have loved to see fresh fruit for breakfast especially traveling with children.

parking isn t the most convenient and one elevator was down during the peak check out time

first of arrived and there was dirty laundry baskets and take out food all in the parking lots

they do have vending machines that work, ice, and a laundry area

the breakfast was good. i just wish you could take it to the room.

not look for breakfast, was a simple room an from what i experienced was clean as any i've stayed at well really

the pool was closed and it was 80 degress out

how ridiculous to work out while someone is doing laundry in the same space

building was a bit cold didn't enjoy parking in back

comfort, staff, price, location, parking....

breakfast was very good

breakfast setup was nice and always clean

staff, shower, bar area

chlorine bottles laying out where kids could access

great getaway for the kids. good value.

i couldnt take our breakfast back to the room with us and the pool was closed

except for parking i didn t like how it s so far from the door but oh

could use a laundry facility within the hotel.

breakfast was not very good

the only thing was the pool was freezing so my kids refused to get in which was one of the main reasons for

the wifi was good enough, and i had no hassle in connecting to it

lack of towels at the pool

bed wasn't too comfortable and there was no guest laundry on my floor.

unfortunately, the pool was chipping at the bottom, which is extremely dangerous for kids

indoor pool and hot tub and the fact that you can tell it was kept clean and if you forgot a towel they

i didn't like that parking area. very crowded

wifi didn t work until a 20-minute call to help desk