fantastic (the car park at the spa looked busy, but it felt quiet inside) - loved the indoor pool, natural pool

the facilities, food, spa and grounds all

wifi was not working

also cost of breakfast on our last day was around 60 for two and we had very little

the kitchen table and high stools were not user friendly - esp for older folk

room was comfortable, it s proximity to both the kitchen below and the laundry room next door meant that it

jiggy but unless they were extremely in rhythm we think the hotel maybe does some of its own laundry and it was

was excellent from the greeting on arrival, the facilities, the cleanliness, the bedroom and the breakfast

we also enjoyed the spa facilities too

swimming pool and gym facility are a great plus too

i was happy to get a car parking spot when leaving was blocked in by a black car and had to struggle to get the

wifi was pretty dodgy during our visit external noise was an issue with a shop owner across the

a good quality breakfast was served

loved that it is a pet friendly hotel

the hotel was always clean, the staff very friendly, the breakfast was hot and delicious.

placed in room that was within laundry and housekeeping area

lift was used for both guests & laundry

outside our room was cluttered with laundry wagons

00 because of laundry/lorry problems

location was poor right next to laundry room, with piles of washing to go past to get to room plus lot of noise

location at the bottom of town, easy walking to bars, shops, restaurants etc

liked the gym, breakfast and the location

gym was a bit cramped and would have benefited from a lick of paint!

breakfast and room service supper excellent

so rang for room service and could hardly hear him and having to go down and pay for it after a long day we

really, however laundry carts and bags and dirty plates and glasses left in the corridor overnight is just a

when we entered our room, it smelled strongly of dampness like old laundry that had been left wet for too

toilet facilities (both) out of order no toilets to use, when walking to room dirty laundry and empty bottles

i did ask if i need to pay for the laundry, as i'm sure that is outsourced

one was a double room and also room was supposed to be cleaned but someones dirty laundry was left in one of

the price of room service laundry was too high

unsure what, could have been plumbing, maintenance or laundry machines

a bit noisy in room 149 near laundry?

view from windows was of fire escape and corrugated roof, which i assume was above the kitchen or laundry as it

pleasant comfortable lounge bar for evening socialising

noise from the laundry building(i think) below our room at night

on staircase near room and dirty laundry lying in the corridor instead of being bagged or put into a trolley

the wifi kept dropping out and you had to log in all the time

but best of all the hotel is pet friendly and treat your companion with warmth and respect

a lot more milder that days gone by i still had an issue because there are no discreet rooms for pet and non

very good service at reception and room service

no wifi on top floor 4

fantastic cocktail bar offering lovely bar food also

and felt very safe it is a shame that the usually buzzing atmosphere was missing as the bar had to close but

wifi no good except in

the measures to protect the envoironment: no need to laundry every day, waste paper in seperate bag

housekeeping is spotty, laundry service not as advertised

t appreciate used laundry left in sacks along the corridor sadly breakfast was appalling, the eggs were like

i isaid no need she had to go to the laundry to get clean towels out of the tumble dryer on the monday evening

location great staff all very good wifi was good

room was situated in an off shoot of main corridor next to laundry room not visually appealing access

on arrival - dirty laundry and cloths were on the floor by the lift on the first floor

room noisy ,next to laundry room & outside kitchen fan..

poor wifi connection in the room

really nice hotel with the lively the fat badger downstairs for a drink in a large bar area

wifi was awful - impossible to get a decent signal for any longer than a few moments, gave up

apparently, there was room service, but no idea on what to order and how to order it

friendly staff good location little disappointed with wifi good breakfast helpful staff

i did have some trouble with the wifi in my room on the top floor and the staff very kindly moved me to a lower

the bar area was cold

our room appeared to be above the kitchen or laundry so could hear machinery operating below..

the laundry was efficient but the hotel provided two different price lists without explanation

came out of room to find the cleaner had strewn all her full, heavy laundry bags across the bedroom doorway

comfortable, stylish and relaxing hotel with nice bar and restaurant

that the spa was closed wednesday

there was a constant banging of doors, especially from the laundry

pet friendly, we had our 2 little dogs and when we arrived 2 dog beds, dog treats and a toy each

the hospitality bar and restaurant and lounge areas were relaxing

desk in room and room size, and pet friendly

group needs a form to request guest to add their pet

room was clean and well appointed the laundry was changed every day

weedy wifi

good location,wifi great, rooms very clean and comfortable - bar and restaurant area excellent

excellent bar and restaurant

furnished apartment; excellent accommodation with super comfy beds & bedding, a great little kitchen and lovely

five star hotels have room service and laundry service

parking available on the property

not soundproofed; water not hot; cobwebs in bathroom; no mini bar; no room service; mattress too soft; crumpled

dinner menu - only option minimum of 45 for two courses, but a wider choice available for room service

in the evening (only the 6 course tasting menu was available) however we were unable to order room service snacks

staff are amazing, food is amazing, rooms are amazing and the spa is absolutely amazing!

rude and drunk golfers in the bar area who had no regard for other guests.

would have had room service but was 8

no map for optimal use of facilities and expensive room service.

loved everything and have booked to go back in the summer taking the kids

breakfast terrible and bad service,could not get swimming slots ,dirty laundry up corridor and plates glasses

particularly good with the kids

spa had not yet been done so it was out dated and also was always kids in the pool when we wanted to go in and

we loved our stay, from driving up the long driveway that runs by the golf course, to the stunning gold hands

the bed moved when we leant on it and the floor could have been a little cleaner in the bunker bar (only noticed

was no pen included with the information book so had no way of filling in the feed back form or laundry / in

just inside the main entrance a large bag of used laundry had been left and stayed there until the last day of

we were welcomed on arrival and then the staff in the bar and reataurant were lovely

next to wedding hall music playing till late at night room doors banging kids running down corridors glasses

1 was a lady on reception ( i can't remember her name she was on fri +sat) 1 lady, who was in the bar and in

lovely bar and staff

very comfortable lounge and bar area

the breakfast was excellent and the staff so very helpful

wifi - my tablet told me it was insecure

were we where sat in the bar area at dinner, it was drafty near the door