room was comfortable, it s proximity to both the kitchen below and the laundry room next door meant that it

jiggy but unless they were extremely in rhythm we think the hotel maybe does some of its own laundry and it was

great gym and pool

loved the quirky layout. enjoyed the gym and swim. breakfast v tasty. staff v friendly

the room was well appointed and i liked the roberts radio, free wifi, and the bed - i slept really well

breakfast terrible and bad service,could not get swimming slots ,dirty laundry up corridor and plates glasses

staff and just all around lovely we will definitely return such a shame that spa facilities (pool and jacuzzi)

great facilities including the gym

really disappointed with the quality of the room service food - not as described on the menu.

loved the location and the hotel grounds and the kids loved the pool

five star hotels have room service and laundry service

mini bar is very expensive

the bathroom was immaculate with a spa bath and a push button controlled shower

in the evening (only the 6 course tasting menu was available) however we were unable to order room service snacks

tv was too big for the room i had evening meal room service but had to juggle the furniture around to eat the

was no pen included with the information book so had no way of filling in the feed back form or laundry / in

just inside the main entrance a large bag of used laundry had been left and stayed there until the last day of

spa

spa was excellent; bar staff were reasonable nice and interested in customers

great location, 5 minutes from m!. plenty of free parking. easy check in.

liked the gym, breakfast and the location

quiet rooms. has a small gym as well serves my needs. good breakfast

hotel in harrogate to see a band who were on in the adjoining convention centre room service was excellent

excellent wifi, good desk space to work, safe car park ( 7/day)

staff really nice, breakfast was lovely as well

there was a constant banging of doors, especially from the laundry

have breakfast we liked the room the bar area

feel its un fair that you pay more for dogs to stay and they put you in a filty room, when i know kids can be

room service phone was not picked up and l ended up sleeping without a meal,

the relaxing bar area and garden.

one was a double room and also room was supposed to be cleaned but someones dirty laundry was left in one of

when we entered our room, it smelled strongly of dampness like old laundry that had been left wet for too

toilet facilities (both) out of order no toilets to use, when walking to room dirty laundry and empty bottles

i did ask if i need to pay for the laundry, as i'm sure that is outsourced

really, however laundry carts and bags and dirty plates and glasses left in the corridor overnight is just a

placed in room that was within laundry and housekeeping area

00 because of laundry/lorry problems

out was at 11am, fantastic, thought i d have a lie in before i drove to devon, turns out the laundry cart

feel half-detached, wallpaper peeling off, and flimsy curtains that hang with as much dignity as laundry on a

outside our room was cluttered with laundry wagons

on staircase near room and dirty laundry lying in the corridor instead of being bagged or put into a trolley

noise from the laundry building(i think) below our room at night

is a big old building with beautiful features, fantastic friendly staff and a lovely small spa and gym

one last thing is the guest wifi is not password protected (for work calls that has been slightly concerning)

wifi cut out of the room on the last day for some reason.

unsure what, could have been plumbing, maintenance or laundry machines

view from windows was of fire escape and corrugated roof, which i assume was above the kitchen or laundry as it

a bit noisy in room 149 near laundry?

the price of room service laundry was too high

+ the corridor was quiet at night + the wifi internet was good + there was a kettle and kit for making tea and

we loved the restaurant (the pickled sprout) where our evening meal was beautiful and the sky bar where breakfast

the advertised room service which we wanted to take advantage of was not running because the restaurant was

friendly staff good location little disappointed with wifi good breakfast helpful staff

later that night ordered room service, the seafood sharing platter was amazing

the bar was atmospheric and the food was good and well presented

everything. food, roof top garden spa, staff, atmosphere, area and the golf.

excellent golf course

first class hotel with excellent facilities including spa and golf course.

breakfast was a disappointment due to communication difficulties

the swimming pool was amazing

the laundry was efficient but the hotel provided two different price lists without explanation

came out of room to find the cleaner had strewn all her full, heavy laundry bags across the bedroom doorway

our room appeared to be above the kitchen or laundry so could hear machinery operating below..

the bar staff was hard to find and not prompt to serve

having such a pet friendly hotel in such a location has been an outstanding fine

i really liked that the hotel had ev charging points and that you could reserve a parking place with charger

our ev charging spot in the carpark was clearly marked and ready for us

we enjoyed afternoon drinks in the bar and were waited on by very attentive staff

wifi was a bit hit and miss (mostly miss) and bed was a bit soft for us.

everything worked: flawless wifi, excellent showers, comfortable beds

housekeeping is spotty, laundry service not as advertised

i isaid no need she had to go to the laundry to get clean towels out of the tumble dryer on the monday evening

t appreciate used laundry left in sacks along the corridor sadly breakfast was appalling, the eggs were like

the measures to protect the envoironment: no need to laundry every day, waste paper in seperate bag

had issues with wifi system but sorted it eventually and once sorted was good

room noisy ,next to laundry room & outside kitchen fan..

room was situated in an off shoot of main corridor next to laundry room not visually appealing access

on arrival - dirty laundry and cloths were on the floor by the lift on the first floor

room noisy ,next to laundry room & outside kitchen fan..

breakfast was disappointing this stay but believe there were issues in the kitchen.

room was clean and well appointed the laundry was changed every day

somewhere to sit, have coffee and read the paper which is away from the public bar and

excellent bar and restaurant

we found out the pet surcharge was 50% of the room price upon leaving the hotel

i used room service for my evening meals and the service and food quality was very good

easy parking round the back

lots of character, helpful and polite staff. great food and easy parking at rear of hotel.

the bar area is comfortable and friendly with an excellent selection of drinks, teas, coffees and

the walls of the bar and restaurant display historic photos of the hotel and staff over the past century, and

wifi was pretty dodgy during our visit external noise was an issue with a shop owner across the

dirty laundry also left in the room

friendly reception and bar satff

menu for room service but one room had a broken telephone and the other none at

the room service gave us extra milk for our coffee

room service menu was poor

excellent hot stones massage & pool

we ate in the bar and the range of food was excellent and the quality out of this world

setting, staff and comfort. pool was a real bonus

the spa was lovely, with an beautiful swimming pool and a range of excellent treatments

brilliant room service options

there was an extensive amount of laundry in a bay outside my window

a room which had all the dirty laundry stacked directly outside our window

the price, a small fridge in the room and access to laundry facilities would have been appreciated

first room was noisy as close to laundry room but moved to another quieter room with no problem the second room

spacious and clean room. friendly staff. very good breakfast. free parking and wifi.

offering no children s food on the room service menu, we again pleaded with the receptionist to double check

the breakfast was excellent with a really good choice with a buffet style selection as well a various

we made good use of the well equipped gym and relaxed in the spa

in-room wifi very weak. the tv not working on arrival but was soon fixed.

com you have to pay extra for the spa as not complimentary as it is for other guests

nice towel/laundry drying rack

excellent blackout curtains ud83eudd29 well stocked bar with a relaxing lounge

we also loved the guest house bar in the evenings (the hot chocolates were a delicious way to warm up after a

went to the bar for a drink before we went out for tea, however no one was there to serve us and we waited

decor quirky and lovely bar area

laundry option was nice

in addition, the on-site laundry was a nice amenity for a long vacation

i am particularly grateful to the staff, who helped us do a load of laundry

had to iron my clothes in the laundry room and mattress was thin.

there are charges for parking and to use the laundry facility and laundry is high priced 15 pounds per load

returned with 1 tshirt still dirty, 2 tshirts shrunk, we were told to contact the independent laundry ourself

the staff were so helpful, contacted the external laundry team and managed to locate them for me which i am so

asking about laundry turnaround time, i was told to just check the form in my room

excellent wifi

had room service for dinner and had the steak, it was honestly the best steak i ve ever had

would have been helpful to be told on arrival about the laundry availability.

wifi a bit dodgy - no laundry facilities

the little access corridor was often the dumping ground for bags of laundry

bar food very good

the app they have is great and makes it easy to order room service or anything you need to your room

great location, staff really helpful and friendly. laundry service. great breakfast.

very helpful staff including doing our laundry for a small fee

good to be able to get our laundry done for a small fee

not convinced doing the laundry in the front reception area is giving the right vibe

breakfast was great and appreciated that they had laundry service in addition to housekeeping servicing the