dirty laundry also left in the room

friendly reception and bar satff

menu for room service but one room had a broken telephone and the other none at

food available from room service after been at a wedding where there was no food - thought we would get something

not comfy, no mattress protector, poor shower, offered room service but no answer after 3

gym is too small

on departure we were given a little carrier with water apple and a cereal bar each

lovely large room and good shower dinner and breakfast excellent

excellent evening dinner & breakfast

setting, staff and comfort. pool was a real bonus

just inside the main entrance a large bag of used laundry had been left and stayed there until the last day of

was no pen included with the information book so had no way of filling in the feed back form or laundry / in

breakfast area meant i could enjoy an excellent full english

location, large car park

there is little/no mobile phone signal, and the hotel's wifi is very poor

five star hotels have room service and laundry service

we opted for room service

the bathroom was immaculate with a spa bath and a push button controlled shower

we were very surprised to find the bar separate from the lounge and unmanned although a very obliging gentleman

mini bar is very expensive

venue, great staff, friendly, lovely food, golf course fab

comfortable, nice pool and sauna. large bed and room

food was very average, room service food was poor and the meal we had for dinner at the clock house restaurant

fabulous spa and roof top area. excellent choice of breakfast. excellent customer service.

the breakfast was fabulous as was room service

there was a constant banging of doors, especially from the laundry

the hotel was spacious, very good bar and excellent dining room.

lack of information in the room re safety eg information what to do in an emergency wifi

views across the park and room service excellent reception staff were excellent answering calls every few minuets

wifi was fast and easy to get on

room was clean and well appointed the laundry was changed every day

like the charge for room service

good location,wifi great, rooms very clean and comfortable - bar and restaurant area excellent

drinks in hotel bar were expensive

travelled with our pet dog and the hotel ensured that there was a dog bed and bowl in the bedroom on arrival

the laundry was efficient but the hotel provided two different price lists without explanation

our room appeared to be above the kitchen or laundry so could hear machinery operating below..

came out of room to find the cleaner had strewn all her full, heavy laundry bags across the bedroom doorway

phone didnt work so couldnt order room service which is what we wanted and needed, so had to go down to reception

room service for in-room dining was

room service was brilliant, the room itself was the king room with a king bed and balcony and it

the bar was atmospheric and the food was good and well presented

wifi did not always work. breakfast could have healthier options.

wifi was awful - impossible to get a decent signal for any longer than a few moments, gave up

rooms needed updating no aircon too hot no phone no room service badly decorated we paid extra for a bigger room

room noisy ,next to laundry room & outside kitchen fan..

on arrival - dirty laundry and cloths were on the floor by the lift on the first floor

room was situated in an off shoot of main corridor next to laundry room not visually appealing access

really nice hotel with the lively the fat badger downstairs for a drink in a large bar area

having to go and get water from the bar ,,when it should be already in my room

wifi wasn't great

the breakfast was delicious with a great selection and excellent quality of food

fabulous room service breakfast

i was told that as an ihg member we could have late checkout of 2pm

the gym had no air con

i isaid no need she had to go to the laundry to get clean towels out of the tumble dryer on the monday evening

the measures to protect the envoironment: no need to laundry every day, waste paper in seperate bag

t appreciate used laundry left in sacks along the corridor sadly breakfast was appalling, the eggs were like

housekeeping is spotty, laundry service not as advertised

the bar wasn't open during the day if you fancied a drink on the afternoon

noise from the laundry building(i think) below our room at night

on staircase near room and dirty laundry lying in the corridor instead of being bagged or put into a trolley

the bar / restaurant is lovely

spa facilities and breakfast

room had no air conditioning with room service they wanted 5 just to bring it to the room

toilet facilities (both) out of order no toilets to use, when walking to room dirty laundry and empty bottles

when we entered our room, it smelled strongly of dampness like old laundry that had been left wet for too

really, however laundry carts and bags and dirty plates and glasses left in the corridor overnight is just a

i did ask if i need to pay for the laundry, as i'm sure that is outsourced

one was a double room and also room was supposed to be cleaned but someones dirty laundry was left in one of

unable to access wifi from my room - the only disappointment in my stay.

everything worked: flawless wifi, excellent showers, comfortable beds

wifi was a bit hit and miss (mostly miss) and bed was a bit soft for us.

i believe this should be waived for persons staying at the studley unless you require ev charging

wifi was not the best.

the price of room service laundry was too high

unsure what, could have been plumbing, maintenance or laundry machines

view from windows was of fire escape and corrugated roof, which i assume was above the kitchen or laundry as it

a bit noisy in room 149 near laundry?

great bar

feel half-detached, wallpaper peeling off, and flimsy curtains that hang with as much dignity as laundry on a

out was at 11am, fantastic, thought i d have a lie in before i drove to devon, turns out the laundry cart

00 because of laundry/lorry problems

location was poor right next to laundry room, with piles of washing to go past to get to room plus lot of noise

placed in room that was within laundry and housekeeping area

breakfast was nice location was nice loved the pool

pool and spa

staff, comfortable room, nice pool, good dinner and breakfast in the dining room, lots of nice

i had room service on valentine's night and had the burger

prices in spa very expensive i think there needs to be better deals..

there was piles of dirty laundry all down the corridors, everything was old and decrepit, the room was dark

the noise of someone wheeling laundry outside the room early

rooms close to parking/drop off area

travel every week - i ve got to say all the staff were absolutely excellent- had room service which was very

late check out of

breakfast terrible and bad service,could not get swimming slots ,dirty laundry up corridor and plates glasses

of parking, friendly reception and they upgraded me to a vip room

pool area was a bit dated i expected a lot better and more modern for such an exceptional property

the manor itself is so beautiful with the golf course going around it

spa had not yet been done so it was out dated and also was always kids in the pool when we wanted to go in and

the pair of them didn t seam to care about airing their dirty laundry

pool and gym facilities are value for money

the staff is lovely and the spa is enjoyable too

i loved the gym, the lounge, and the evening meals.

not like the new wifi option of only free in public areas when one of the reasons i used regular is the wifi

on the 2nd floor and there were more housekeeping staff than guests with piles and piles of laundry everywhere

everything was good. room 2 was a bit noisy possibly from laundry next door.

wifi is a bit frustrating as i needed to keep re-signing on each time i switched my phone or ipad

the room,breakfast & stables bar and the staff

the ev chargers were easy to use and there were enough of

noise during the night loud humming noise laundry ? boiler room?

15 am for the loading of large blue bins (presumably laundry)

the breakfast was full of choices and lovely to the taste, staff again were very accommodating to us

wifi code shown as expired when used - tried to call reception - range out 5 times without answer

me and my children loved the spa pool

door sliding glass - half room floor tiled so not very cosy carpet in corridors shocking like kids play

your policy is kids menu for kids which was explained when i tried to order

hotel very friendly and clean also excellent price for what you get, gym and a breakfast

i could not have a late check out as was told they had had too many requests that morning

was given the wrong key and when i opened the door there was someone else including kids which was very

staircase was steep & narrow and there was a laundry bag left on the landing which was a hazard

the room was right under the laundry room, at the back, past the

it has a laundry, the price, location and the staff are so kind and welcoming, funny as well

quite a lot of noise from bar, other guests & laundry room

the staff must have been using the laundry room which was above our room

excellent location and good breakfast. off road parking, helpful staff

the wifi worked well

first when i requested a early check in at 10 am ( a 17 hours flight,

while small, the bar area was very sociable and great for chatting to others that has been at the cricket

i also liked to bar area which was perfect for friends staying in different rooms

the shower, no laundry wash and cooking facilities

breakfast r ok

where i needed to use my bank card he did not understand any english at all, there were young kids banging doors

easy check in & out, good wifi

good wifi

there was also a strange odor - possibly laundry products but it wasn t pleasant or subtle

enjoyed breakfast

the restaurant and room service menu was limited; especially at dinner time.

option for late check out at no extra cost was great

love the late check out that s why i always book here !!

there was an extensive amount of laundry in a bay outside my window

a room which had all the dirty laundry stacked directly outside our window

the price, a small fridge in the room and access to laundry facilities would have been appreciated

first room was noisy as close to laundry room but moved to another quieter room with no problem the second room

bar staff was very friendly

no laundry in it

when went to room was full of laundry bags ,and dirty laundry on our floor in

wifi seemed not to respond to email or social media, had to repeatedly use mobile data to send

pleasant bar area

wifi wasn't working and breakfast was were they showed they were a new hotel in leeds, staff tried

checked us in and was serving in the bar that night

the breakfast

moved rooms due to noise and they were very hospitable with a late check out and free

wifi was practically non-existent.

service breakfast , left my phone in the room after check out and it was handed in -

choice, freshly made bread & pastries good restaurant with discount for hotel guests quick laundry service, very

as it was white i can only assume they rolled it up with the bedding and sent it to the laundry & now lost

rooms, clean, but after one night i have an allergy because of the chemical laundry, so if you are allergic is

getting to the car park access card stopped working, even though we requested for a late check

when we returned, there was even petals and a brownie to congratulate us on the bed

we were also woken up everyday at 6am by laundry deliveries being unloaded and loaded

decent free wifi

check in until 3pm asked 4 different times for an early check in advised we would have to pay but still no rooms

it was a little cold in the bar but we know you were having a hearing issue.

short walk to the main city center shops and bars

wifi

only negative was the wifi in the room, cut out completely and no normal tv available, you can only log on to

couldn't get onto apartment wifi

it is perfect for young adults, and is extremely individual

just the wifi

i didn't hear anyone else in their rooms and i even ordered drinks from the bar via room service and it arrived

bit old fashioned, ordered room service in the morning and the breakfast was awful

glass of wine on arrival, the fan already on in my bedroom, personal customer service and breakfast included

room where i was staying 317 there was no wifi

breakfast buffet, but fine

very expensive laundry services

in and filling out forms for evacuation plans we then waited 23 minutes for a lift because laundry staff were

same type of food for the next six days, it did not sit well with me the room service, including laundry changes

very polite staff breakfast donna keith micheal

paid extra for late checkout as we were at a watch party for nfl which fin around 3

room was dark, next to a service road with laundry deliveries from 4am onwards and dustmen at 5am so i didn't

staff friendly, room comfortable and clean , the room service food & breakfast was delicious

staff were very accommodating and helped to suprise my wife with petals, chocolate strawberries and balloons

bed was lovely, we had an actual view for the first time - something we don t seem to get as pet owners - and

welcome attentive got early check in but had no expectation for this as were prepared to drop bags and go for

fine (i think maybe new) and an elderly more senior reception member (female) who, without airing laundry, wasn

late check out, friendly helpful staff, cosy bar with champagne by the glass, close to some great

room, excellent bathroom, comfy bed, nice decor, no sound from next door rooms, great room service, high ceilings

,she loved the two day stay ,paid extra for balloons,more than happy ,she got breakfast in bed,room service were

wifi service sometimes lost when streaming

we were located above the laundry room which was annoying as uplifts took place every morning and very noisy

lots of noise during the night from staff up and down the corridors, and what i assume to be the laundry lorry

slightly tired room and the very noisy laundry truck at 0730

45 am on sunday morning by the large laundry lorry directly below our bedroom window

dirty laundry and unpleasant staff

car parking, no laundry,

no laundry service.

gym was locked early in the motning

the bar staff were brilliant and explained the drinks prices for the football

gym facilities were good

soap, no laundry bag, no drinking water which is complementary in most hotels

as well 24hr cctv on play area excellent the pavements and the availability of disabled parking spaces overwhelming

easy parking

parking is easy and free

i also used the gym and i must say it was very dirty

the exorbitant cost of in-house laundry, and a wake-up call asked for 4

is the fact that it has only one small lift and it's used not just for hotel guests, but for the laundry trolleys

bags of laundry also left on landing through or full

i think it was a van collecting laundry etc

room service was some of the best i've ever experienced

didn't like that was told of in the morning that kids not allowed in jacuzzi and sauna which we knew was a rule

the hotel because of the proximity to york but also the parking which was excellent

the spa could do with a little refurb other than that was great for what it was

staff friendly and helpful, breakfast was excellent lots of choice clean rooms good gym and swimming pool lovely

everything, we stay here every time we visit the kids and love it.

laundry room, decent gym

there is a restaurant on site and laundry services

reception out us right next to yhe guest laundry and we heard lots of repeated door banging

guest laundry is used by hotel staff to clean their cloth

beautiful and modern, we loved the welcome message on the tv personalized to us, there were free laundry facilities

early check in and on site parking

all night get into our room and all you can here is banging and drilling ,and not accommodating a late check

early check in,complimentary wine,disabled parking at the front,

breakfast was good

wifi wasn t great and not user friendly as you need to use bt open zone

00 for laundry when my bill was 32

there is no laundry service. the air-conditioning was poor.

very kids friendly too

very good ud83dudc4d everything fantastic, breakfast very nice ud83dudc4c very friendly costumer service

lady at the front desk who was very understanding and accommodating to our needs - family with 2 kids and

no laundry, definitely a problem for people planning for long stay.

no cooking allowed no microwave no laundry no iron box

laundry service is inconvenient

love the late check out!

room for price and i was very happy with the petals on the bed that was very late notice that they did, which

staff were very helpful in arranging a fast track for our laundry as we only stayed 2 nights

the gym on the 12th floor is brilliant, with a fridge containing free bottled water

sky lounge bar was beautiful

my room was spotlessly clean and spacious, bed was very comfy & free wifi

location facilities staff sky bar gym

the room, comfy beds, late check out

good breakfast and bar service

breakfast included in the price was a decent start to the day, with lovely coffee

use of the bar facility, a reasonably priced quite spacious room, a nice comfortable bed, free wifi, excellent

our kids love it

i had asked for an early check in but check in wasn't available until 3pm which would have been handy to know

orry forgot his name)who looked after all our needs from getting early check in to calling taxis to getting late

kids loved having the pool

asked if it was ok for a late check out the guy on the front called rhys said it wasn t a problem

an sona was perfect, will 100% come again, i had to become a member for the facilities at the gym