convenient parking with tesla charger

very good location, good room, comfortable bed, parking for a car and a very tasty breakfast

the staff are very friendly place are very clean and the breakfast are good.

breakfast was delicious with plenty of options

good breakfast, many choice and fresh food.

the breakfast was amazing and the host is absolutely friendly and helpful

the helpfulness of the people, the breakfast, the building.

quiet, modern facilities, friendly owner and great breakfast.

host was very friendly and funny, and the breakfast really was amazing

the breakfast was wonderful and the communal areas were so comfortable and cozy

pool area is very nice

there were plenty of space and a nice pool area

the wifi was fast enough for all my zoom calls, which was huge

the pool is also great

it s also pet friendly, which we much appreciated since we travel with our dog

the spa and gym in the basement are clean and pretty but do not have windows

the pool (like most in the region) is unheated in the winter months.

the massages we had in the spa were exceptional

and room service food was low quality and not many options extremely expensive for what you

breakfast was delicious

breakfast was a bit basic, especially if you stay more than 3 days

were a little hard and the breakfast was very basic but also free so not really a worthy complaint

comfortable beds, good breakfast and friendly staffs! and no noisy tourists!

is only a simple cold breakfast but it is fresh

the location was excelent, breakfast was great, staff was very kind and the room was excelent

buffet could use some variation, rooms are a bit outdated, laundry service would be great

breakfast was nicely varied, the staff were super friendly and helpful, we required some laundry service one

small room. rip off getting laundry done

slow wifi

pools, spa, sauna and gym and beautiful walks along the amazon coast to be had

(we asked for laundry, parking, restaurant etc) super large and

really a negative point but it would help to have wifi password in the room somewhere, maybe we’ve missed it

24 hour bar availability welcome

wifi, difficult to get online, only one electric contact to charge mobile phones, tablets etc in

torres vedras itself is a lovely town with great restaurants and bars and historic interest

the towel bar fell on one of my kids so maybe it isn't as well constructed as it looks

buffet breakfast i ve ever had

mini bar menu and room service menu are provided by the qr code which led us to page not found all

i absolutely loved the spa experience

also had the most relaxing massage at the spa on site, highly recommend

no in room coffee laundry was a little expensive (20 euros for 1 bag)

not allowed to do laundry in the room even though there was ample space outside.

in house laundry offered excellent service for a traveller

is amazing and large - good for staying with kids great location sintra view nice pool friendly stuff nice place

i would add an air conditioner and paper towels to the kitchen

i feel that the lack of an iron in the room is a bit of a let-down, although they did have a laundry list for

we had to pay for pressing through laundry service basically the hotel charges for everything on top so charges

also, there is no iron/ironing board available at all… they offer laundry service at an additional cost of

parking

excellent hotel with a fair price. staff is very friendly. excellent place for kids.

the pool and bar area are fantastic—perfect for relaxing in the sun after a day of sightseeing

breakfast was slightly different both mornings which kept it interesting and the pool and pool bar were so

big plus with available parking and electric car charging capabilities

overall building & grounds delightful; excellent pool & sunbed area; secure & accessible car parking; good

chap serving at breakfast whose name i didn't catch also excellent and accommodated requests well and accurately

laundry detergent for the sheets was scented a little which one out of three people have problems

no laundry service provided.

the wifi was great (i worked some while here and had no issues with zoom calls, etc

guesthouse - philomena went well above expectations to make our stay enjoyable, including a late check out

perfect location- elegant and quiet-loved the pool.

staff was very friendly - you can rent bikes, beach towels, beach umbrellas and even have your laundry done

wifi didn't work well in our room, hard to get connected

wifi in room was weak

no parking, wifi didn’t work in the room.

is a nice hotel in sintra with delicious breakfast and well equipped, clean rooms

seems like their laundry department had an issue

just one thing, there was no diy laundry. we had to walk to a laundromat.

drain not working (did advise but not fixed), deck door latch not working, beds are a bit hard, room service

super location and very kids friendly and helpful staf!!!

balcony room service was good

would have been nice to have a self serve laundry.

the play yard for kids is 20 meters away

we have enjoyed their morning breakfast and the accessibility of

wifi was free

good breakfast

breakfast could have more choices

staff were gorgeous, as was breakfast and our surprise upgraded room

the staff were helpful and accommodating and the spa treatments we had were good value

room service was good

the breakfast was also delicious

chick oasis within easy walking distance of the palaces of sintra with plenty of free parking in the public car

great place for a family with kids, with very spacious and well-equipped rooms, a good location and superb

be aware of the market every 2nd and 4th sunday of each month that occupies the parking area in front if the

accessible parking, incredible hosts, fantastic breakfast and daily travel planning advise

wifi - connection not good

in the room and we have to have the extra work of managing that the kid doesn't burn himself as kids move around

bar food and drinks were fine for us

fantastic for family with young kids like ours

we were slightly frustrated as we expected room service might be an alternative, but apparently not

the spa treatments were some of the highest we have encountered on our travels which was disappointing,

there weren't enough towels to use in the swimming pool, and the excuse given was that the laundry person was

room is very good i can't take breakfast, and not visit the pool.

i like everything about this hotel. staff are helpful and welcoming. breakfast is very good.

the pool was cold

to find, free parking, nice pool with free pool towels, reasonable buffet dinner in the restaurant at very good

website booking should have made it clear that an additional amount of €15 per pet would be added to the bill

didn't have time to have breakfast this time, but i know they have a very good breakfast

we really liked staying there and the breakfast was great!

people everywhere and the smiles from the reception and bar /restaurant and breakfast was great,, tututours

the breakfast was great

laundry service takes 48hrs.

excellent pool

this sport/fun park is great if you're traveling with kids

nothing works in the gym

the staff, the environment, the pool and all the facilities, dinner, breakfast, internet connection, the bedroom

breakfast and breakfast

the breakfast that was included and good meals and coffee were available from the kitchen

service and wifi, smelly bathroom and not clean, supposed to be nonsmoking but people smoked in hallways and

my favourite place to stay, excellent location, very nice people and beautiful breakfast..

there is no cook breakfast or options but you have cornflakes and a few options of bread.

advertises laundry service on tripadvisor, but when we asked for it, we were told it wasn t available at the

the hotel rate included a wonderful buffet breakfast

kind of noisy and sometimes food smelling (our window orientation was to a kitchen vent)

very good breakfast also, the coffee was better then in may 4 stars

room was very nice with a balcony and a tiny kitchen

the offer of a laundry service didn t work for us as we needed the clothes on morning in particular but it

we would have loved a laundry rack and maybe a dresser in the room

were lumpy it would be good to have airers/pegs on balcony to save laundry blowing off the balcony

there also is no info about room service, laundry service, restaurants, etc

breakfast was included and it was also

breakfast and staff were terrific!

to the airport, very comfortable, very clean, restaurant on site for breakfast, room service, super reception

wifi - didn’t work/incompatible with all our devices - and i really needed it!

gym could be open later

hotel bar and lovely food in the restaurant

the laundry is picked up only every second day.

go there in person and they brought up only two bath towels because there was a problem with the laundry machine

laundry is picked up only on certain days

just 4 cardio machines and couple of weights not a place to call gym at all

no kids entertainement, parking space very limited

room, good wifi, friendly staff, free parking

it was clean, wifi connection was good, the staff very friendly and breakfast was superb.

clean, near the airport and late check out free

easy, simple, super friendly staff, parking, close to the airport, good wifi, good equipment on the room, super

great breakfast

no modern hair dryer, no iron or board. they do have laundry service.

were not warned about the price of laundry, there were no price list in the room so we had quite a shock when

never been to a 4 star hotel that couldn't turn around a modest laundry service in 12 hours, let alone 48

first of all, the pousada had just changed its wifi system and it wasn't working anywhere, not even at the

and the hotel itself was very comfortable and clean with friendly staff and a wonderful breakfast

arrogant staff who can't explain why the hotel doesn't have a laundry room, they just say that we don't have

was dirty, toilet had tiles hanging off , toilet door lock broken, beds not done over 2days no laundry changed

they said they have laundry and dryer with additional charge

slow wifi

great room service

for them, from outdoor playground, obstacle courses, to indoor bouncy castle, soft play and two pools

is a top class venue with a magnificent golf course and wonderful staff

spa jacuzzi was broken also can’t swim in indoors pool without a swimming cap..

the golf course was beautiful and challenging

atmosphere, great pool area for the kids, nice selection of restaurants in the hotel

room next door was a laundry at 0730 it start to vibrate for 15 minutes walking me up and i was hoping to sleepin

laundry service is not working

(last time we had a room above- i guess it was the cleaning/laundry department or whatever space-so there was

hotel has amazing gym, amazing staff and room quality was good also location was amazing.

big and confortable room and beds. great breakfast and fantástic staff.

run by badly trained kids

tired to go out to eat and were happy they had a buffet dinner available for 24 euros and a free breakfast

early check in and buffet breakfast were much appreciated.

quiet, clean, comfortable, good wifi, good (free)breakfast, free shuttle to airport.

we were travelling with kids and had the flight at 7 am

pool, comfortable room but a little stuffy in the summer, a very good complementary breakfast and a very friendly

stay, very big family room, nice view, nice breakfast

swinging pool

wifi and tv stopped working for a long time at night

pool, comfortable room but a little stuffy in the summer, a very good complementary breakfast and a

also: we were charged laundry by mistake and had to get a refund

kids menu in the citrus restaurant was good value

breakfast was outstanding

the room service prices,they increased a lot since my last stay in april.

room service, delicious food, great and helpful staff, including offering help with receipts after

reasons); tiny rooms, a terrace that overlooked the back of apartments where residents hung their laundry

availability of the pool was a nice option for the kids

airplane noise since they seem to fly right over - pool needs to be paid extra and if a family (you can only

tea, coffee and water in room are charged as mini bar items wich is not clearly sad earlier.

the breakfast included a wide range of seasonal foods along with fresh produce, i appreciate the

they just mentioned that they provide laundry service

to iron your clothes you need to send them to their laundry service for a fee

no supply of iron board and limited laundry time slots

no basic amenities such as iron and iron board (staff said they only had laundry service, which was very

réception staff were not particularly friendly no iron available, there is a (quite expensive) laundry and

secondly, i left my laundry in the bag in front of the hotel door with the laundry document properly filled up

the girl bringing back laundry noticed that my robe was too small

even if you don’t want to add on extra services, the pool/sauna area is relaxing and worth the visit

beautiful hotel in a beautiful location. love their spa and pool area- their staff is amazing.

the gym is also great and with a gorgeous view

us after one night after we complained but to put paying guest in a room located next to the laundry room isn�

comfortable, clean and quiet rooms. close to a supermarket, metro station and a laundry shop

in making your stay as perfect as possible) , the location was ok for us as we traveled with a pet and there

every morning at breakfast i was greeted by the friendly faces of joaquim, pedro, carlos, and hilton

smell in bathroom. gym was not very inviting.

laundry was expensive

team (showed me the room, facilities and made sure i am fine - also during breakfast), very nice gym, very rich

clean gym the lovely bathroom shower gel and body lotion the macaroons on arrival and water generally

family room was excellent, and breakfast was high quality. my kids loved to stay at the hotel.

- great staff - perfect for family - very good breakfast - very clean

the hotel has laundry services that you can pay to have your clothes ironed

telephone in the room was not working so room service or asking anything at the reception was out of the question

the air conditioner was not working, no kettle , no iron , no room service …

no mini bar,no room service

comfy bed, comfortable environment and very nice shower. pool was great along with gym.

we had a very noisy room with a baby (we assume the laundry facility was next to our room).

there is also a aquarium if you have kids

were traveling with our pet and the hotel did everything to make sure that our pet would have a excellent stay

there is also a aquarium if you have kids

is also really good, we only tried the cocktails, we didn’t try the food, but the food in the room service

no self service laundry close by, only paid laundry by hotel

- fast housekeeping services (inc laundry) - underground

wish we would have been warned about the expensive laundry service.

it’s also a wonderful place to stay with kids

an hour to an hour and a half until our room was ready as they were experiencing a huge amount of late check

more veggies for breakfast :) they did not have any irons - so we had to use staff laundry room

great breakfast and laundry service staff were very helpful.

sumptuous breakfast with a great selection of food

a standout feature is the delectable breakfast, offering a diverse array of freshly prepared dishes

didn’t seem to be any room service dining.

instead you had to fill in a form for the laundry service to do this on your behalf at a cost per item, which

left my laundry to be collected for 2 consecutive days my request was simply ignored even after filling out

the hotel laundry was too expensive(lisbon was our 1/2 point laundry) but they helped us find a nice, clean

and good smell was in the toilets ud83dudebb ud83dude05) swimming pool is nice if you travel with kids, it's

was great specially the stuff they are amazing breakfast was amazing bar is excellent close to public

great bar food

really minor things… the wifi was a bit unstable at times and there could be more wall outlets in the room

i think it would be best if there was no option to open them as kids might fiddle with it and it would be a

wifi went down and as portugal were playing in the world cup it took a day to fix

excellent and quick bar service

if not in the city, it still had plenty of facilities close by like shopping mall, restaurant, laundry etc

the outside laundry company who fail to follow instructions

to ask 3 times for laundry service because they forgot it, towels and bathrobe were bad because they had a lot

a small spa was nevertheless comfy

breakfast literally good flavours and the room service ladies many thanks