awakened at 4am with laundry arriving and being wheeled into hotel on metal trolleys

we used the pool in the morning with our 8 month old baby

friendly staff. the spa was very good.

comfy bed, great wifi, good breakfast

were disappointed with the wifi at the hotel which was very poor and didn't work most of the time

abit dated don t get why it s b/w plus room 20 is right next to the laundry room so we could here the dryers

ev charging points available which were reserved with cones

food delicious , no waiting at bar to be served, evening buffet was excellent with so much choice

slow service at the bar but there was a wedding on but only 2 serving.

didn't like the fact there was an open wifi system even though i have a vpn network with a low mobile signal on

booking was changed from the previous three weeks and i was put in a room that was next to the laundry and a

was no iron in the room/available though there was a laundry service(have to pay for)

room the first night was next to the laundry and the machines were operating all night, keeping us awake or

i wanted to do some personal laundry but was not able to. but i coped!

need a total refurbishment, large mound and damp patches in our room and s view of the dirty laundry

very quiet location with excellent bar and good menu

wifi access

bar prices were pretty fair too

+ location close to the m6 + clean + good wifi + free car parking on site

the staff were all lovely, especially the lady who worked on the bar and in the breakfast room

i don't understand why the charge is per night when no extra laundry or cleaning is needed after the first night

bathroom no shower gel. lucky i brought some. no laundry service. i will know next time.

plenty of free parking too

carpet and furniture was not cleaned

owner abdul and his lady very helpful and i could leave my bags there during next day whilst at golf

old staircase, laundry bags everywhere, no restaurant and small rooms

no bar, no room service, signs on the floor rather than walls, no disabled room despite a call and email

no food available, described on website was and room service was, but nothing and 2 hungry kids later at night

there wasnt nothing i didnt like, the hotel & bar were both very warm & had lots of character

the kids enjoyed the huge television screen in the living room

kids liked the pool link

efforts to provide early check in although that didn't prove possible

wouldn’t recommend staying on a bank holiday as lots of little kids running around all night (and i mean until

location in a short distance to the golf courses in southport which was the main reason for our stay the rooms

room was really nice and comfortable. room service was excellent

on my arrival when i was parking my car some old lady that dose the laundry was very rude shouting and telling

was a scruffy filthy place it s nothing like it s advertised it has no laundry facilities or pool or sauna

was pleasantly surprised at the pool and it s facilities

natalie on reception was so helpful and friendly, she sorted the wifi for me and was happy to help

no wifi in bedroom

also the maids were doing laundry in the afternoon while i was trying to make up for lost sleep during the

location, breakfast, good bar prices

the staff were fantastic rooms were huge , lovely bed free wifi

also booked into the spa which was also

we had a few drinks in the bar too

room was really to hot as above the laundry

room service was rubbish tried to ring a couple of times no answer so in the end we had to go down,

room service slow and when we got food it was cold, over priced, however bed comfy, bathroom

no free wifi only 30 mins per day, than payable

the kids loved the family room as we found an extra room

bedding/laundry still could be better

for incidentals so every extra charge had to be paid for on the spot: bar drinks, lunch, dinner, laundry, etc

we stayed bed and breakfast

location is excellent as it is near golf course

friendly staff good location nice bar and restaurant , good location for other restaurants including chinese

bags of laundry lying round in the corridor for days

when i asked to speak to a manager, he was rude refused to refrigerate dog food as i booked a pet friendly room

was like and smelt like an old peoples home hope my kids don’t put me there when i get old

pool shut

only thing that disappointed me was the spa not being open

friendly staff. close to family. close to transport close to laundry

close to a laundry

government give them per day and how much they had left from their daily allowance to feed their kids

food was excellent and having ev charging points was a bonus

build massive car park 20 disabled spaces 20 ev chargers big room with excellent wet room good inclusive breakfast

woken up at 7am on the sunday morning by the linen laundry company dragging trollies across the car park and

beside lights, no working wifi, no phone signal

the food was excellent, especially dinner in the evening, but afternoon tea and breakfast were also really good

wifi was very poor , always disconnect , took very long to login on iphone

jacuzzi could have done with updating lots of tiles missing at breakfast we were advised somebody would take

wasn t full , yet my room in the annexe was located next to a boiler plant room or industrial laundry , which

as we still had one clean towel, but we were disappointed by the quality of their clean laundry

a thin wall with a power plant , possibly the laundry room where the machinery kicks into life at 6

we arrived and couldnt check-in, the room wasnt ready due to a laundry miss hap

views, gym facilities including spa was brilliant

everything like room service, free parking, great food ,good selection of room service,staff are great , great

very welcoming, staff very friendly, ease of parking, very comfortable room

was spotlessly clean, rooms so spacious, the spa great, no faults to find

pool was really warm and relaxing

excellent suite and breakfast - free parking

no laundry facility the shower didn't have a door/ curtain room 212

spa had everything that we needed and was available all day as well as the gym

the wifi was superb

room service charge 6 to bring food to your room, free if you collect yourself from bar.

the pool had a loose floating spotlight in the pool, which they claimed to be safe even tho kids were swimming

was luke warm, nobody picked up the breakfast in bed request, bar food not nice, woken up by laundry truck

accomodating a pet was a bonus

the breakfasts and the breakfast room were fabulous

staff friendly, parking easy, room spacious and comfortable, breakfast excellent

perfect location for a one night stop on our way up to scotland, easy to find, loads of parking

unfortunately as the main bar and restaurant area were so large it was very

on arrival, donna was serving at both the bar and reception

would have been nice if the bar did food

friendliness of reception staff and natasha liam of hairdryer quietness parking overnight

comfortable clean value for money very close to all amenities and pet friendly

parking was easy.

pool very full as it is used by both club members and hotel guest and swimming lessons for kids

relaxed, friendly and clean. easy to get to and excel;ent spa facilities.

the facilities were great - gym had a good range of equipment and the pool are was so relaxing

the location and on-site parking, swimming pool

when we left our room we found multiple bags of laundry piled against our door

room was spacious with great facilities with a separate laundry ingredients and huge bathroom

tight on parking

parking is limited, especially when there's a wedding or event on

the hotel was clean, welcoming and importantly provided parking

bag breakfast is always the same every morning

fantastic base for working at the womens open golf at lytham

but i did have to call re wifi and they were

good breakfast, excellent location

a fan of the 'continental 'breakfast

wet room was great, breakfast even better!

lovely breakfast

excellent breakfast, absolutely delicious

comfortable bed, lovely decor. fantastic breakfast. can t recommend it highly enough.

excellent breakfast and tapas evening meal

our shopping was being kept in the laundry store and it was returned to us in tact

lovely staff;plenty of parking spaces; good food venue. next door

with wifi while i was there but they were refurbishing the ground floor and getting it sorted

that jackie on reception was super efficient and the staff in the bar area superb and a credit to the

did not think there was any wifi .

the laundry service was very poor had to go and get clean towels myself

from house keeping to bar staff including breakfeast hostess are fantastic, vicki is lovely

the gym hot was just amazing

60 for the room and free access to the gym

breakfast is yummy so much to choose from

of bags of laundry outside the room both on arrival and departure

downside was the shower and bath etc were just a little outdated, there was a few laundry bags outside our room

rooms and laundry spotless

the food from the main bar was excellent, offering a wide range of dishes including vegetarian, vegan, an array

room service was very good and reasonably priced

we left some laundry behind and the reception staff kindly packaged it up for us and posted it on

good price. nice setting. free parking. clean smart looking room

can recommend the english breakfast

nice surprise was no car parking charges

nothing at the hotel for kids could do with a decent playground

all of the staff were helpful and friendly and made a fuss of the kids

hot water pressure and exceptional cleanliness highly recommended accomodation for families with kids

breakfast was more than i expected very good, variety of buffet choices.

had early check in

sauna pool room food room service

room service was delayed

excellent breakfast included

only 1 bottle of cider in the bar and glass of wine a bit too pricey.

very short walk to the station, on site parking, nice little bar, evening meal, lovely staff and very comfortable

clean, convenient, parking, gym, good breakfast

and shouting when confronted about his bahaviour he started lying , there was a machine i think a laundry working

by lovely owner/ manager who showed me to room and explained breakfast times, wifi access etc so need to ask

friendly and helpful staf.big and safe parking.clean room.

environment clean room and comfortable night to spend without any noise good and fast wifi and free car

it s central, they have great wi-fi, parking places and really nice rooms

hotel, brilliant spa facilities

no cross-trainer in gym

pool area, professionalism of staff, position of the hotel, our room was large and clean and

the kitchen were able to adapt meals that ordinarily would contain gluten, so that we could eat

room service - just a 'what's app' number to call (that confirm no room service)

breakfast was good and free wifi is a good perk.

beds lovely, helpful staff food quality all ok (we got room service breakfast & ate tea in the restaurant) room

the facilities ie the pool gym and steam room,

we also were very pleased that the hotel was pet friendly

breakfast

our room overlooked the bins and where the laundry was delivered - which happened to be 5

excellent location, good free wifi in room, comfy bed and plenty of hot water.

on bathroom door, wood veneers all peeling, menus from 70's, parking not sufficient spaces, no wifi in room

no parking, everything done online, not told about wifi or breakfast

the hotel is pet-friendly although they charged us an extra 15 a night for our

service was noisy, and laundry service delivery was loud at 7

attention to detail of all members of staff, the excellent presentation of the spa and hotel

menu a little too pompous for us, and prices for room service very high

room service was so fast even at a busy dining time

really good breakfast location excellant

are brilliant, pool and gym facilities are small but adequate

lovely bar area with great gin selection

convenient for golf.

chairs that really could have done with being replaced, we didnt use the pool, so cannot comment, breakfast was

the swimming pool and spa were very pleasant despite the floors being filthy

and in the morning there was a lot of noise directly outside our window from staff picking up laundry

breakfast was very good and the staff would bring everything you asked for

good location, friendly staff, comfortable room which was quiet, very good breakfast.

not working, radiators not coming on couple we booked for where cold no heating, advertising gym & jacuzzi not

the breakfast was very good