rooms spotless and very comfortable pool and steam room great

restaurant and bar on site

the only hiccup was the poor quality wifi.

not having a room service

looking hotel with free parking

expensive laundry, nearly eight pounds per shirt, my hotel in central london three pounds per shirt

kids said sofa bed wasnt very comfortable

staff were brilliant. great buffet breakfast. car park. just off the motorway.

wifi was excellent and free

wifi was strong and the staff were lovely especially lou in

being directly in front of laundry room. very noisy very early

bedroom was outside of the laundry room so could hear people chatting early in the morning which woke me up

no room service available

ordered room service but 2 of the 4 sandwich options weren t available

a more extensive room service menu for food and drinks would have helped us out and saved us having to go to

good / safe parking ,,, nice view food / evening menu was poor

because we have a pet we were in the lodge

countryside location, very quiet, good car parking

staff friendly and welcoming free parking excellent food

the bar was quite expensive but that was expected! a fridge in the room would have been nice.

being woken up early with laundry carts being wheeled through courtyard.

about the hotel was nice including the spa facilities and also the parking outside which was a bonus

so disappointing - even more so when we ventured down to the bar and saw a private room full of diners

two children) and the breakfast was fantastic value - buffet breakfast 10 for each adult and kids free

two children) and the breakfast was fantastic value - buffet breakfast £10 for each adult and kids free

location was good and really got stuff and the room service. window bay was great

no gym

was very large and clean pool sauna and steam room good

a gym is advertised yet it was a treadmill and exercise bike, not a gym at

plenty on parking, grounds very relaxing with running-water garden features

were straight out to greet us and take our luggage, poured drinks for us in our room, organised room service as

did notice that one member of staff in the bar appeared not to have the same kind, positive and professional

great and friendly service - early check in and very efficient

fantastic location, very clean, great parking

the room was gorgeous, with free tea and coffee and a mini bar for alcoholic purchases

free parking

free wiffi , free parking

as a cyclist, access to secure parking for my bike and a supermarket for supplies are must-haves and the kings

secure parking ticked all the boxes for me

secure parking for motorbikes

value for money excellent service in restaurant and bar excellent cooked breakfast staff very friendly and

there was room service but would you pay 5

were lovely and friendly the spa was a real bonus

my stay was for 2 nights and there was no bed room service or clean towels

a lovely stay at the hotel and used the bar, gym and swimming which were excellent

with everything, although we were wakened early as our room was above the entrance where the laundry van turned

the bar area

friendly and helpful staff good wifi speed good food

room service. noise disturbance from another resident throughout my last night.

price, good dinner and breakfast menus and the food was excellent, good wifi, rooms were sizeable and the staff

car parking a bit restricted

staff, the pet friendly area, the room, everything was so perfect

very nice country pub with an open fire and option to sit in the bar or restaurant.

no mobile or wifi connection in the room and no internal phone made it impossible to contact anyone in an

~wifi wasn't great but that's the only negative i can find

terrestrial channels are only available through apps via wifi

especially the english born staff and a european staff maria she was the best and the kindest , bar staff and

our breakfast tray was left by room service so we had to ask for it to be removed

piping hot breakfast, superb evening meal (room service) one of the best hotels that i have ever stayed at

clean, well maintained - good room service

the hotel is doing a basic breakfast and a reasonable room service for evening meals so this is a bonus at the

good breakfast with plenty of coffee

spa was a little busy.

breakfast included in the price

can be useful when travelling with kids/taking refrigerated medications etc so this was a nice touch

the bar , horrible warm drinks and very expensive

the breakfast was excellent

breakfast was lovely

there is a bar there and they do serve food in the evening at very reasonable prices

the downstairs had been modernised and the bar and restaurant areas were modern and clean

when we got out of the lift on the 4 th floor we were greeted with dirty laundry and

no laundry facilities or bike hire

swimming lessons were taking place in the pool when we were there, that bit wasn't so

swimming pool was ok for the kids for an hour

we then retired to the bar to a friendly welcoming atmosphere

to pay for the gym if wanted to use it all best westerns i ve stayed in before the gym has always been included

short time for kids in pool, 2-5, maybe a morning time

there was a function on the 1st night we were there so the restaurant was closed and no room service available

on site parking

wish the kids time in the pool wasn't so limited

the information book in the room says they have a laundry service but when i asked where the bag was i was told

i brought this to the hotel s attention and was told that the laundry is outsourced and there was nothing

is is our second time staying at the royal toby) we did not use the wifi because of the provider's demands for

i wouldn't have burgers on the menu in such a high standard restaurant) and it would be nice if bar snacks were

the wifi instructions in the room but the staff in reception helped us

no guest laundry despite what website says

kids loved the pool

sometimes parking can be a nightmare

kids screaming and running around in the bar

the gym, pool and spa was amazing!!

the room needs to add laundry bags, sanitary bags, shower caps and bottled water

the bed was very comfy, tv worked fine as did the wifi and a fleece blanket in the wardrobe was fab

bed was comfortable, spa bath, lovely view.

tv and wifi very good

would have been nice to have had a real working fireplace

booked dalesgate on the pretence that it featured an ev charger

the wifi worked well and the breakfast was good

car parking was great , right next to the

wifi was erratic

breakfast excellent our only complaint would be all the banging doors and the hooting train into

the room was noisy from the laundry below and the room above

cleaning in access areas meant we had to negotiate piles of laundry and hoovers in the main corridors to get

we opened the towel and there was poo stains on the towel and blamed it on the laundry company

dirty laundry (sock and napkin) left on the hallway floor

the availability to use the pool gym etc the morning after

australia we often / usually have a little fridge in the room washing/ laundry facilities only thing

lack of laundry service - fortunately there were a couple of laundry companies in the area

turning radiator off lumpy pillows i don t normally have skin any issues have you changed laundry company

nice hotel good location recommend it good variety for breakfast staff helpful at bar as wel

bed was comfortable slept well and the wifi was really good