had all amenities required - including wifi

the breakfast was excellent

parking was good and there s a park opposite

the parking was very good

breakfast was lovely

the information book in the room says they have a laundry service but when i asked where the bag was i was told

i brought this to the hotel s attention and was told that the laundry is outsourced and there was nothing

i wouldn't have burgers on the menu in such a high standard restaurant) and it would be nice if bar snacks were

brilliant with or without kids, very clean and the food was amazing

the staff are amazing they went the extra mile for me and the kids

dirty laundry (sock and napkin) left on the hallway floor

we opened the towel and there was poo stains on the towel and blamed it on the laundry company

cleaning in access areas meant we had to negotiate piles of laundry and hoovers in the main corridors to get

the room was noisy from the laundry below and the room above

lovely spa facilities, pool and gym

can t wait to visit when the spa opens next year

with everything, although we were wakened early as our room was above the entrance where the laundry van turned

room service. noise disturbance from another resident throughout my last night.

adequate parking next to

free car park, good wifi, friendly staff, great restaurant and quality breakfast

the bar area

laundry, wi-fi, breakfast

no door for the shower room and the shower curtain kept was not doing the job paid wifi

parking

the hotel offered netflix on the tv, parking spot at the front

lack of parking the step in reception ( i fell down it)better signage.

excellent suite room clean and comfortable. really nice staff. free parking ud83dude00

staff, cleanliness free late check out

hotel clean throughout with bar onsite for convenience

there was no parking spaces but that was the only issue

very clean and comfortable room, with free wifi, ironing board and iron

breakfast bar setting - grounds well presented

freindly and helpful staff . cosy room . loverly grounds and the spa and pool are really good

comfortable spacious room with tea/coffee and shortbread

unfortunately we couldn't stay to enjoy the pool and spa

have preferred a morning session for the kids to go swimming

for people who found difficulty with stairs, especially carrying bulky luggage, as restaurant and bar also

key card, location of the restaurant & bar along with the facilities within the hotel such as the gym and pool

venue at the hotel which we weren t told about in advance, as some of the facilities like the bar and the

that was nice and warm a gym that i didnt look that lol because it was a old mill quirky set out at weekends,

poo,l sauna, steam room, gym all included so what's not to like

i want blankets on the message because i have kids but when will get dear nothing.

gorment burgers my wife had the veggie burger then breakfast was amazing the chef joe and his fiancee were there

a big shoutout to the receptionists they were especially great with my kids

was no heat in room main radiator not working mould not suitable for kids got plenty off pictures off the

absolutely no wifi access

no parking

everything especially the daily room service

in quiet friendly neighbourhood so felt confident leaving my car parked on the free street parking opposite the

it's great value for money. the included free wifi is a bonus.

good wifi and nice big shower head

location,pet friendly or if you preferred a side pet free

ceiling a bit low in our bedroom and no bins for pet mess

good staff, comfortable room, good wifi, delicious food and drink and a beautiful location.

i have pet allergies and assume there are pets somewhere as i had a little trouble breathing

room was great, the bar, terrace & garden were lovely & there was lots of parking

there were marks all over the walls in rooms and corridors, mess on the carpets, dirty laundry left outside

and changed our room every corner of this hotel was so clean and amazing and well decorated the spa was a lovely

gym sauna/swimmingpool location short walk to centre of city

kids used the indoor pool for an hour and had fun

great pool and sauna

it was beautifully decorated , so spacious and free breakfast

having a late check out and no sleep, we returned to bed after breakfast, for someone to then open our door

also got good price on my booking with free breakfast which i didn t eat however was there enjoy overall met

it was also nice the bar stays open late so after seeing chase and status we could wind down and chat with the

and very spacious room, nice facilities gym and restaurant

couldn't get adequate support on the laundry process.

without prior authorization or explanation after explicit assurances that only laundry fees ( 160 from

so many facilities: gym, bar, computers and charger facilities next to the tables in the lounge area

great service, the bar manager param was amazing

there was also a small piece of glass under one of the beds that one of my kids found but i can see how this

room 625 - right next to one of the laundry pantries, housekeepers constantly banging the door shut which woke

hotel laundry was quick and efficient

were lovely, room had two double beds , very spacious, food was beautiful, we got late check out at no extra

breakfast - perhaps more options for kids. pancakes, nutella etc but otherwise very good.

breakfast - perhaps more options for kids. pancakes, nutella etc but otherwise very good.

very impressed with everything the service was excellent and their was a good selection for the breakfast

lovely hot breakfast and fruit and yogurt

staff were friendly and welcoming, and looked after our group and kids

had to wait for certain breakfast stuff to be cooked as some were empty

,lovely hotel , breakfast so many different choices,staff are so nice central location,small bar also would

we had trips planned but we used costa next door for coffee and staff were so nice and helpful, kids loved the

breakfast was continental but okay (my kids ate free :)

stay staff were brilliant super breakfast plenty of choice for a continental will book again if have to be in

was able to use the tv and wifi easily

few drawbacks - small wc, bath cabin, with bunk bed need to be attentive as kids tend to go up/down the stairs

great bar and restaurant too

breakfast is so goodud83dudc4d

location and cleanliness- wifi good too

was amazing - staff, interior, facilities, rooms, cleanliness, wifi, breakfast

rooms with toiletries, tea and coffee, towels and a fab tv, to the onsite fitness suite, bar and restaurant

remember, she was an absolute star assisting me with all queries as well as what i needed for the laundry, these

have free laundry for guests

well fitted out, it was warm and homely well furnished, beds were extremely comfortable and ample laundry

free laundry machines and dryer, i have nothing negative to say about resident inn

laundry facilities

used laundry was thrown on the floor in the corner of the landing, the carpets don t seem to have seen

till nearly 2 o'clock, then the staff decided to make loads of noise in the hall way taking the laundry bags

not just the room itself, but the hallways as well which were also packed with dirty laundry and don't even

laundry in the corridors no toilet paper in toilet sink was blocked toilets/ bathroom wasn t fit

the staff were so lovely and i liked the bar a lot

long queue at bar in evening but understandable post a springsteen gig and marathon on in the city

we got an early check in which was a fabulous service

and pleasant gym, welcomed extra great light in smaller room, but upgraded room window size disappointing

expensive considering the location of the hotel which is quite a walk to the city centre, with kids

room service not available when we needed it on our second night

customer service skills, had to walk through a back alley stairwell outside and through the staff laundry room

- finally, although it isn't a cheap feature, it would have been made better if there had been a laundry service

staff refused to let me leave a bag of clothes at reception for collection by laundry service

resorting to use the stairs which took you through laundry stores into unpleasant back areas of the hotel

dirty room, other people s laundry left in the room, fire alarm set off by someone at 6am

being a vegetarian i didn't feel there was much to eat from the menu for room service.

on room service menu

comfortable bed room service valet service clean room

would have liked a mini bar in room but wouldn t say this was something to dislike

* fast free wifi at lobby * bed (mattress) & pillows are comfortable * shower is good (strong & hot water)

a bit of a refurb , my room a little bit noisy due to laundry but did not spoil the stay

wasn't a laundry option when i was there despite saying so in the website

but instead no one anywhere in the hotel had access to a facilities or clean laundry cupboard

a laundry service would have come in handy too but these are just little things as we did enjoy the

noise from slamming door (the laundry store room was opposite our door

loved the spaciousness of the rooms and the little added games for kids

could benefit from confirming bar opening hours. bar staff slow.

breakfast, gym was huge and well equipped, very friendly staff

the staff were amazing, little things that make it exceptional- they remembered my kids names and took time to

perfect for kids

your in the heart of manchester too not far from public transport and lots of bar and restaurants within walking

the rooms lacked visible information on the restaurant or room service, instructions on how to use the ac, the

all the amenities we needed - we were delighted to see there was a room service menu and the prices were fair

had a great stay overall but i would have loved a more extensive room service menu, it felt a bit limited and

very convenient for train station and shopping. lovely staff, nice bar food was very good

they have laundry services and early checkin options

the noise in room 126 when the laundry van came in the early hours

in is at 3pm and you have to pay £10 to check in early, presumably even if a room is ready, which made no sense

so clean and welcoming. helped with early check in due to circumstances. very accommodating

kids menu in restaurant

the wifi signal is really strong so i could get plenty of work done

excellent facilities -restaurant and bar area enjoyed facility of room service

also we were on the second floor and there was a lot of noise pollution from the bar downstairs and from outside

helpful staff, great bar and very good evening meal

staff were very accomadating regarding my early check in

noisy, sounded like the rook was above a busy laundry room

building, great location, staff were very attentive in the bars and restaurant, quick early check in, cosy room

the bar wasn t open

poor wifi, kept cutting out, would have been fine if mobile reception was okay but it s i a bit of a

we had room service twice for breakfast and it arrived in about 10-15 minutes

i was woken up at 6am as my window overlooked the bins and laundry area and they were emptying bins and offloading

noisy with bin or laundry collection at 7am

placed in a room next to the laundry/cleaning room which meant at 6:30am constant banging and slamming of doors

location, value for money, friendly staff especially peter which so friendly and helpful

wifi was poor when i was there - my only negative.

we also had breakfast was also very

im guessing maybe the room service people possibly just forgot to come back with those items

mixed messages about early check in. areas look outdated. reception had a bit of a smell.

very clean, friendly helpful staff who organised late check out, great central location.

there is a gym

also, when we checked into our room at 3pm there were piles and piles of laundry in the corridor

laundry service is provided by an unreliable third party and the hotel is no help when the third

booked this room in january on my husband’s birthday for us to get a night away from the kids ( first in 5

and kids ate free for other meals which was a huge bonus

but it was about early check in and late check out, which they took care of in person, free of charge

i left some dirty clothes for laundry but they did not take them without given me a reason although l followed

we came after spending a week at the lake district so had 2 bags of laundry

only a small gym, no wellness facilities

rude when i was in a distressing situation and reception made it awkward to talk for asking for late check

popcorn and chocolate, the tea and coffee that was provided too the tea was so nice, we ordered room service

a cleaner who we made contact with confirmed she had been in the room to replace laundry bags

gym was modern and clean

nice and quiet gymnasium

it was tough to get a phone reception in the room - had to use wifi for calls

really accomodating regarding late check out

location of the room (212) was noisy during the night - not sure if we were above the laundry or kitchen but a

i also had prepaid for some strawberries and rose petals to be in the room upon arrival as this was a valentines

wifi connection was terrible

decor is funky and the view from the bar is fab

said she would speak to the manager and when we eventually got to the room it was a lot of rose petals, not

stay 2 nights, cove minshull provide cozy apartment for both or us, we do laundry in unit, safe and warm which

the area is not suitable to hang around with kids at late night especially in weekend

extra fees for early and late check out. £20 for car park is a little high.

small modern gym all very eco

because kids had the twin room they ended up with a much bigger bedroom than the parents and had an ensuite

laundry service

room was next to the laundry room and we could hear staff chatting and singing really clearly as if they were

no laundry service one room had no drawers in it

let me have early check in which really helped ahead of an afternoon of meetings across

bar only opened downstairs no good for disabled ground floor entrance locked which was

size, absolutely no signal whatsoever the wifi was terrible

excellent stay here, the 7th floor infinity pool is excellent

loved the cute breakfast and the lovely bar

the rooftop pool was incredible!

the spa area

booked 2 nights as advised by the staff as i needed an early check in on the second day

excellent location fabulous restaurant and bar (the one at the top of the hotel)

sky sports in room, room service used to bring beverages

i thank the lady behind the counter on new year s day- who helped us give an early check in once was a room

rooftop bar was lovely and rooms where so clean staff where amazing

no laundry facility

so many nice cafes / breakfast / dinner location with a 5/6 min walk in distance

quirky bar good food excellent friendly staff room good fluffy towels and great location we will be

great central location and great value for money. lovely bar area and room perfect.

excellent location, comfortable room and very nice breakfast

however, if you ever do in-house laundry, please check the price first

bath room requires additional accessories no glass, in the wardrobe no slipper no laundry bag

perfect location (everything in walking distance and great access to public transport), equipment gym, very

breakfast was fantastic and the option of a gym.

were outstanding traveled for for the night with my kids and my niece , about 9pm my car broke down this was