was very adequate for the price, but free use of the gym and pool facilities made an early finish a real bonus

absolutely lovely hotel!! the gym/pool/spa facilities were also top notch!!

wifi didn't work

amazing shower, comfy beds and fantastic 24 hr bar and room service

free parking

with everything, although we were wakened early as our room was above the entrance where the laundry van turned

free car park, good wifi, friendly staff, great restaurant and quality breakfast

i highly recommend this hotel, its restaurant, bar and event facilities

great size rooms excellent bar and restaurant

food missing from room service order but as we were in a rush we didn't have time to rectify it.

the bed and spa area

full restaurant & room service, advertised on the website

good location, comfy bar and room. good car parking. food good, good value and friendly staff.

good location, comfy bar and room. good car parking. food good, good value and friendly staff.

venue at the hotel which we weren t told about in advance, as some of the facilities like the bar and the

i brought this to the hotel s attention and was told that the laundry is outsourced and there was nothing

the information book in the room says they have a laundry service but when i asked where the bag was i was told

lovely bar and restaurant staff

free parking. friendly staff. spacious rooms. very clean and tidy. peaceful and quiet.

room, staff, cleanliness, wifi

no guest laundry despite what website says

the wifi connectiom was poor where we were in the hotel

the gym, pool and spa was amazing!!

great facilities, free parking and wi go, good good and lovely spa

the hotel was lovely , and the spa was lovely and the room was a nice little cottage

cleaning in access areas meant we had to negotiate piles of laundry and hoovers in the main corridors to get

we opened the towel and there was poo stains on the towel and blamed it on the laundry company

dirty laundry (sock and napkin) left on the hallway floor

the room was noisy from the laundry below and the room above

stay with such great staff rooms are lovely everywhere was so clean pool and spa were pure

lack of laundry service - fortunately there were a couple of laundry companies in the area

turning radiator off lumpy pillows i don t normally have skin any issues have you changed laundry company

australia we often / usually have a little fridge in the room washing/ laundry facilities only thing

of football kids in

the guests were constantly coming into the public area with kids running about & screaming lots of shouting

free parking

free onsite parking too

for the money no complaints at all it suits me and girlfriend for our weekend breaks from the kids

parking was good and there s a park opposite

reception was really helpful as i wanted late check out and he said that wasn't a problem

laundry, wi-fi, breakfast

lack of parking the step in reception ( i fell down it)better signage.

wifi was poor, would stay connected room slightly smaller than expected with bed pushed up against

wifi connection cost 5 but a bit poor signal in 3rd flor

shower was small but good, comfortable bed and pillows. had netflix on the tv and wifi was good.

we had to pay for coffee, wifi etc and we were not told in advance

no tea making facility in room uncomfortable beds no tv in room no good for kids

no tea making facility in room uncomfortable beds no tv in room no good for kids

no free wifi :( the sink leaked and there is a hole in one of the bathroom floors but ntb

the breakfast was very nice and at checkout the receptionist was lovely and booked me cab

good wifi and nice big shower head

free on street parking across

room carpet flooring. early check in big spacious room

easy to get too easy parking

it's great value for money. the included free wifi is a bonus.

bar was not atmospheric ( we went to the pub next door) no laundry bag in the room or safety mat for the bath

easier access to the wifi.

stayed two nights, we absolutely enjoyed the spa and gym facilities

any signal in the room for calls and working on wifi just impossible as what little signal there was kept cutting

breakfast for me was fab

why i got told well that's the way is it and has been since 2022, i was then woken up at 5am by laundry delivery

is they stick you in the most dated room with highest footfall passed your door and next to their laundry room

the fact that on booking.com you can't specify you are taking a pet with you. the hotel was fine

hotel itself is very outdated and shabby, the carpets were wet, saturating some of our belongings and half the

being a pet lover and having such a pet friendly hotel

music being played at around 4am-7am sounded like it was being played int he kitchen/laundry

good, there is (one) ev charge point, and the room we had, had two internal doors, so no sound from the corridor

good sized room, easy parking, close enough to the airport and very reasonably priced (compared to closer airport

great location! even had a little kids area in the lobby

and slight smell in room during the whole stay on arrival corridor had not been cleared of room service trays

there were marks all over the walls in rooms and corridors, mess on the carpets, dirty laundry left outside

wifi was a bit spotty on one day

drinks in the bar were a bit on the expensive side though the staff again were excellent.

the limited opening hours for kids with the pool.

whole experience easy check in check out good facilities excellent breakfast

the gym is very clean and 24hours

limited 'comfy' seats in the bar but it wasn't really an issue as it was quiet when we visited.

wifi was a little bit slower for videos, but quite ok for general web browsing and e-mails.

location and cleanliness- wifi good too

the restaurant and bar was also well stocked and good value

didn’t have time for breakfast as i had an early check in at the airport but coffee was good.

liked the late check out

complimentary late check out by an hour and then £10 every hour after, the guy at the desk explaining it was

early check in

wifi was free for the entire duration of our stay

couldn't get adequate support on the laundry process.

without prior authorization or explanation after explicit assurances that only laundry fees ( 160 from

very safe with my 4 kids

gym equipments are a bit old.

no free wifi

hotel laundry was quick and efficient

room 625 - right next to one of the laundry pantries, housekeepers constantly banging the door shut which woke

room service was not available at midnight.... my daughter was disapointed.

shower cubicle was slightly on the small side but adequate. gym was very basic, no weights.

staff, room was spacious, clean and modern and the breakfast was great with loads of

we came after spending a week at the lake district so had 2 bags of laundry

i left some dirty clothes for laundry but they did not take them without given me a reason although l followed

tiny details, the wifi was extremely slow and it is not a very good idea to have a phone (however superior) that

very comfortable stylish room. pet friendly and nice staff

bar quite expensive

room, lovely breakfast, laundry facilities, really clean, staff knew the local area & were helpful/friendly,

fantastic free laundry in the basement (buy wash tablets at reception) and tumble driers

for a room at the back of the building, was put in a deluxe room at the side overlooking laundry bins and

to main city centre, lift, laundry, drying rack in bathroom and other useful amenities like iron, ironing board

laundry, big room, free coffee in the lobby, a kettle in the room, large shower cabin, very

lovely room service menu

amazing foyer, games for kids

what a wonderful hotel in the heart of manchester, we came with our kids we loved how quirky and fun the hotel

we were a family with small kids and was very very

amazing foyer, games for kids

lovely hot breakfast and fruit and yogurt

really stupid, but the only thing which i found strange was the location of the butter at breakfast

wifi was not very good. not enough coffee or milk in the room. apart from that it was excellent

breakfast, early check in, late checkout

wifi was too slow

up at 5am by laundry delivery truck then again at 6am by food delivery truck

phone didn't work to order room service (the staff were very nive about that though) and there is a list of

were exceptional in accommodating me for an early check in even when they were not able to commit when booking

downside for me and it s not a biggie was the bar prices

location a bit out of the way. breakfast a bit expensive. especially with two kids.

loads of parking, comfortable and clean. decent breakfast.

have weddings here, staff were exceptionally nice, room was very clean, spacious, good tv and wifi, close to

building, really lovely grounds and excellent parking

good for parking, wonderful grounds, great breakfast

ambiance, free parking, and the food is excellent

noisy, sounded like the rook was above a busy laundry room

the beds are like sleeping in a cloud and the breakfast was exceptional

ordered room service that too was very good so i ll be visiting the restaurant next

and i also think with the room service breakfast there should also be a choice of fruit/yogurt

wifi is terrible. doesn t work in the room or lobby. couldn t work in the hotel on my laptop

no laundry facility

the drinks were reasonably priced in the bar and they facilitated our luggage pre and post arrival

quirky bar good food excellent friendly staff room good fluffy towels and great location we will be

t connect to hotel wifi

so many nice cafes / breakfast / dinner location with a 5/6 min walk in distance

the laundry was plentiful and very clean

good prices in both the bar and room service

the night we were there we ordered burgers through room service and they were a bit dry!

probably food in the bar area was a little pricey but very nice though.

no free wifi.

customer service skills, had to walk through a back alley stairwell outside and through the staff laundry room

staff refused to let me leave a bag of clothes at reception for collection by laundry service

- finally, although it isn't a cheap feature, it would have been made better if there had been a laundry service

dirty room, other people s laundry left in the room, fire alarm set off by someone at 6am

resorting to use the stairs which took you through laundry stores into unpleasant back areas of the hotel

location of the room (212) was noisy during the night - not sure if we were above the laundry or kitchen but a

the bar area

the room service menu isn t that inviting

roof top terrace, the attitude of all staff members and the bar guys from our stay were absolutely fabulous

great staff great cocktail bar and great service

hotel, great staff & service incredible value for money and the room service express menu was unbelievably good

booked 2 nights as advised by the staff as i needed an early check in on the second day

com to visit before christmas but both of us were sick along with our kids, booking

on new years eve, we ordered room service from the menu

hotel with a lovely bar upstairs with balcony, staff were friendly and helpful, as always malmaison never lets

friendly, the room was beautiful, i just wish we had more time so we could have used the infinity pool & spa

reasons which was a huge blow but we was more than happy with the staff as they gave us free room service

property is exceptional, the views were amazing and the infinity pool was so nice

room service was amazing and very quick

mini bar prices a little steep

not just the room itself, but the hallways as well which were also packed with dirty laundry and don't even

till nearly 2 o'clock, then the staff decided to make loads of noise in the hall way taking the laundry bags

laundry in the corridors no toilet paper in toilet sink was blocked toilets/ bathroom wasn t fit

used laundry was thrown on the floor in the corner of the landing, the carpets don t seem to have seen

i requested a late check out and they were very accommodating

problem with door keys, weak wifi internet, no laundry service

is no refrigerator in the room, no ventilation in the bathroom and no laundry service available, they said

in room 110 , think it was next to the laundry which i could hear but did not bother me too much , rooms are

wasn't a laundry option when i was there despite saying so in the website

laundry - can i have a courier pick up my laundry at reception

they have laundry services and early checkin options

the noise in room 126 when the laundry van came in the early hours

told us double bed with a single but was a family room wasn’t impressed i had to sleep on the kids bed only

left luggage and early check in made life easy when arriving early

location price additional late check out and breakfast

was only a 5 min walk from the train station and view from the hotel bar was lovely and relaxing

room service was good

post office and shop next door restaurant and bar opposite managed to have early check in and late check out

the bar on the weekend does a happy hour which allows you too buy one get one free on cocktails and 20%

we booked a late check out but were disturbed twice by

were a little tired and in need of attention there was no air con in the room there were no laundry bags so

wifi signal can be fine but it could be better.

swimming pool, location, price, free kids’ meals, double glazing to keep out traffic noise.

enjoyed the stay with my kids

no wifi you less in reception

would have enjoyed option of room service

the wifi was good as i was working from the hotel

i couldn't get onto the free wifi. message displayed was

we were two adults staying 2 nights in the horrendous manchester rain and there was nowhere to even hang our

the room looked lovely and the bed was very comfortable, and everything in the kitchen was cleaned like