excellent location. helpful friendly staff. great pool. lovely breakfast.

we liked the location, spa & restaurant

room had no wifi, dead light bulbs and a worn, wrinkled carpet so, after two nights, we requested a change

needs a refurb old and tired. wifi not working. shower poor

good comfortable hotel within walking distance of the centre, free parking available at the hotel

with everything, although we were wakened early as our room was above the entrance where the laundry van turned

the bar area

wifi gave lots of problems and didn t always work

it was nice and clean, free parking and big bed.

in pet friendly room

freindly and helpful staff . cosy room . loverly grounds and the spa and pool are really good

bit noises in morning as room next to grass garden and kids screaming at 7am payment was taking immediately when

ordering room service i could hear a member of staff swearing in the back ground

room service was very good

room service was sopposed to be 24 hours

no guest laundry despite what website says

breakfast was beltin , and the spa facilities were great.

faster ev charger.

great little walk around the golf course in the next morning too

room service meal was terrible, chicken was dry, salad covered in sauce and croutons were soft

i brought this to the hotel s attention and was told that the laundry is outsourced and there was nothing

the information book in the room says they have a laundry service but when i asked where the bag was i was told

the staff are amazing they went the extra mile for me and the kids

breakfast and room service

is is our second time staying at the royal toby) we did not use the wifi because of the provider's demands for

lack of laundry service - fortunately there were a couple of laundry companies in the area

turning radiator off lumpy pillows i don t normally have skin any issues have you changed laundry company

australia we often / usually have a little fridge in the room washing/ laundry facilities only thing

stable wifi, good location, not too far from the railway station

the three of us were given the spa changing rooms

breakfast was lovely

wifi didn t work and it was hard balancing the shower heat bcoz it runs off the taps and kept

quiet room, little or no noise, comfy bed, plenty of free parking and close to the town centre.

good parking and easy access

there is a bar there and they do serve food in the evening at very reasonable prices

building, really lovely grounds and excellent parking

loads of parking, comfortable and clean. decent breakfast.

room service and food was spot on

staff member particularly at reception and bar on the saturday evening 13th july the wedding food blankets to

poor wifi which i couldnt access with the password provided small rooms

cleaning in access areas meant we had to negotiate piles of laundry and hoovers in the main corridors to get

we opened the towel and there was poo stains on the towel and blamed it on the laundry company

the room was noisy from the laundry below and the room above

dirty laundry (sock and napkin) left on the hallway floor

being given a parking fine

being woken up early with laundry carts being wheeled through courtyard.

took a little while for room service had to ring twice

staff went the extra mile for kids

nothing ..great location, spa facilities, delicious dinner and breakfast, slept like a log.

got my room service order wrong

is they stick you in the most dated room with highest footfall passed your door and next to their laundry room

why i got told well that's the way is it and has been since 2022, i was then woken up at 5am by laundry delivery

no free wifi

being a pet lover and having such a pet friendly hotel

was dated, carpet and walls were stained, terrible grouting in the bathroom which also looked grubby and tired

the bedroom was clean, bed was comfy, nice clean towels, parking was great, staff very friendly and helpful,

convenient, free parking & close to the centre

wifi toilet not clean flies in room room walls are broken and fitted with a sticker to cover

i didn t know or use the free breakfast that was supposed to be out or the free wifi which was supposed

doors could be fitted better and the wifi signal should be more stronger on the last floor, otherwise a really

laundry, wi-fi, breakfast

excellent host.rooms are clean immaculate parking easy i would definitely come again

parking on side road

shower was small but good, comfortable bed and pillows. had netflix on the tv and wifi was good.

wifi isn't free like it was stated on the booking

expensive laundry, nearly eight pounds per shirt, my hotel in central london three pounds per shirt

15pm, offered us early check in - for 20

breakfast was first class also the bar service

extremely friendly and helpful - excellent breakfast and free wifi a real plus - excellent hotel

good hotel. very practical. excellent staff. very good wifi, breakfast and car parking.

your laundry services were not appropriate for that and the

they have a very well priced laundry service that returns your washing clean and folded within 8hrs

good breakfast too

incorrect information regarding early check in for my wedding guests who needed to get ready, saying they could

tv's down one end of pub with pool table

staff breakfast was delicious - needs to pay 5 but worthed

bath, walking all over the reception to shower, the bed underlay was broken, not conducive for kids

not for family with kids good for friends to stay

bath, walking all over the reception to shower, the bed underlay was broken, not conducive for kids

i want blankets on the message because i have kids but when will get dear nothing.

bar was not atmospheric ( we went to the pub next door) no laundry bag in the room or safety mat for the bath

late breakfast until 11am, late check out free of charge until 1pm

spa excellent,especially steam room.staff very well trained and well mannered.

staff in the bar were pre-occupied talking to each other and with their phones in their hands

and the bar being open until 12

clean beds tv with loads channels free wifi good view 10 min taxi to city

room carpet flooring. early check in big spacious room

daily room service lovely staff who were so accomidating right next to the bus stop

switching off wifi was bad

checking in and out was super easy, they were great with the parking too

music being played at around 4am-7am sounded like it was being played int he kitchen/laundry

ample free parking (just remember to enter your car reg at one of the many screens in reception)

the playground outside was fun for the kids

lobby, bar and restaurant all really nice

the menu was not very varied. maybe consider introducing a 'light bite' or bar snack menu.

pool and jacuzzi very clean and not too busy

it was very wet and cold (jan) and spa and gym were a 3 minute walk down the road.

have preferred the spa and pool being inside the hotel as the weather was apalling and we didn't fancy venturing

beautiful breakfast in lovely surroundings

check in and out was easy & staff were helpful with late check out as we requested last minute

there were no information about the pet charge which is 15 per night per dog

staff were friendly and helpful. rooms were great and breakfast was excellent.

wifi dropped off quite often but nothing major,

spa a lovely bonus

the walk from my room to spa but i'm just lazy ud83eudd23

there were marks all over the walls in rooms and corridors, mess on the carpets, dirty laundry left outside

room service ended at 9:00pm

we went to see russell howard and then had drinks in the hotel bar tony and murry the bar men were hilarious

room service was amazing

special buffet for kids

next to where we needed to be. nice gardens and good parking staff in bar amazing

was comfy and warm and ample car parking

bar meals were good and nourishing

there is a lot of onsite parking too

room was neglected from room service for no explainable reason

clean room, very good value for money, amazing breakfast

liked the late check out

the included breakfast is amazing

and very spacious room, nice facilities gym and restaurant

being able to have a early check in bed hard luggage was not locked up behind reception breakfast was a strange

we ordered room service which was fab

clean room, room service, afternoon tea ud83cudf75, quite environment, good location

the breakfast was excellent with lots of choices

friendly staff, comfy beds, fabulous breakfast

superb facilities including a lounge zone, a cafe, a restaurant and a gym

couldn't get adequate support on the laundry process.

without prior authorization or explanation after explicit assurances that only laundry fees ( 160 from

only downfall was the bar was a little pricy but overall a great visit

was friendly and went tended to certain needs, always helpful towards me and wife, i arrived early and was given

very safe with my 4 kids

room 625 - right next to one of the laundry pantries, housekeepers constantly banging the door shut which woke

hotel laundry was quick and efficient

their should be more option for late check out . even if you have to pay a bit extra

gym could have had more equipment added as it is very basic and small

breakfast wasn't as the photos shoes, no to many options, nit kids orientation

i left some dirty clothes for laundry but they did not take them without given me a reason although l followed

we came after spending a week at the lake district so had 2 bags of laundry

and slippers, safety deposit box which actually works, silk hangers for delicate clothing, mini bar fully stocked

room service was excellent

no gym or pool area for children.

room, lovely breakfast, laundry facilities, really clean, staff knew the local area & were helpful/friendly,

free laundry and big room

to main city centre, lift, laundry, drying rack in bathroom and other useful amenities like iron, ironing board

free laundry facilities if required

i like that there was a laundry room on site for guests too

around 10pm ( booked mid day) sofa beds were not ready so we had to wait with good 20 tired kids

or using chairs covers to re-wash them sometimes we need early check in but they not flexable

have been nice to have a more comfortable bar area a few more soft seats or a little

lovely hot breakfast and fruit and yogurt

breakfast was hot and well prepared especially during the early hours when it starts best time to

was told to order room service through the app - i did and it went to the london hotel

the room service menu wasn t to our taste.

we were a family with small kids and was very very

staff were great, bar staff great

limited menu for kids

up at 5am by laundry delivery truck then again at 6am by food delivery truck

water hall good parking rooms good, clean and facilities good staff very friendly really good breakfast

free wifi another bonus

phone didn't work to order room service (the staff were very nive about that though) and there is a list of

room service available and bar open