clean, comfortable place, plenty of parking, very nice people.

breakfast, clean room, extra towels available on request, someone always at front desk, easy access

the breakfast was good

convenient location and great breakfast options

the fitness room was clean and provided what i wanted/needed

the free breakfast was very good

the gym was far inferior to any other hotel gym, and the breakfast was deplorable

room was clean, nice shower, hot water, quiet, ample parking, nice breakfast

rooms and hotel clean plenty of parking walking distance from restaurants

, and the indoor pool

couldn t find a guest laundry

lobby and lounge areas nice staff at front desk very helpful room was nice and clean laundry room

and sheets; the friendly staff, the wifi, the cleanliness

wifi was bad in our room

rooms are on the larger side and functional with wifi and good water pressure in the shower

the pool & fitness room are in good conditions and the laundry machines are fully operable

beds very comfy, pool and hot tub very nice. balcony was an added bonus...

the decorating and the snack bar area

staff was very good, and my families enjoyed the hotel amenities like the pool, gym and the restaurant for

maintenance trying to upgrade wifi during wedding preparation

if pool was open

beds, the location, the staff and the breakfast

staff really nice, hotel was convenient to train and breakfast was great.

kids were there to swim for a treat before bed

didn t seem friendly underwhelming very little information available wifi was not secure bathroom fan didn

they do everything but manny personal laundry. very accommodating staff.

the laundry room put $ 2.50 into the dryer it didn't work. they did not return my money.

the breakfast being included is nice, the laundry facility was nice and the fact that there was a pool was

need laundry bags in rooms for guests to take wet suits home or dirty clothes

no trolley, no towels ( laundry out of order) and the staff was not trying to help for anything.

laundry facilities were good

very clean, friendly professional staff, excellent breakfast, laundry facilities on site.

i wish the laundry machines accepted cards, but that's my only complaint.

the gym was ok in terms of equipment, but was quite warm and stuffy (not great for me as a distance

very clean, nice looking. great breakfast. quick and easy. friendly staff.

the hallways were littered with trash and piles of dirty laundry on our floor

the rest of the building was dirty . laundry in hallways , trash on floors and in elevator .

the room where the pillows and blankets and laundry is kept was open most of the time and it was disgustingly

not having laundry facility

early pool hours and late check out

nothing within walking distance, and no laundry room on premises.

just wish it would have a laundry room.

did not have a laundry room and i needed a dryer

no laundry facility

wifi, gym, breakfast, noon checkout

laundry facilities

i booked i call directly to the hotel to make sure they have laundry facilities

the staff, breakfast, snacks, laundry..

we got lucky and were right across from the laundry and my son was able to wash his workout clothes and pack

convenient for self-service, grocery, laundry etc

laundry, pool ,breakfast coffee 24 hours and most of all the staff

the parking was excellent for winter conditions and the free airport shuttle was a nice surprise

nice and clean and very friendly. kids loved the pool.

indoor parking and very nice and helpful staff

premium wifi w/ multiday option is great as well

the fact that there is a laundry facility on site it should be a easier process of getting quarters

was closed for maintenance sunday morning which is understandable but the kids were bummed

wifi. common area was not completely clean in the seating area.

pullout bed that was supposed to be big enough for two adults was barely big enough for my two kids

very friendly staff, rooms clean, pool was very nice

laundry

pool had long hours. laundry available. it was clean. staff were awesome!

this was the end of our vacation, and reluctantly we had to do a small load of laundry

we loved the amenities provided, the front desk was extremely helpful when we needed, the gym facilities were

shuttle service to the casino would be wonderful!

was like it wasn't part of the hotel: we entered in the back, went through the aisle where the laundry facilities

no laundry

then there was the gentleman josh stanson cna who went out of his way to find me a place to do my laundry ( we

chose 5:10am shuttle service & was told to be in lobby at 5am

excellent service from the front desk to room service personnel

in laundry room had to stand out in weather for hours

i liked the laundry facility onsite also

i loved there was onsite laundry facility as well

room was 116 directly across from the laundry room and staff cleaning facilities

hotel was fancy, it had a fancy feel and look to it, plus they had a laundry area and an indoor pool which is

no traffic noise. friendly staff. good breakfast. good sized rooms. laundry facilities.

amelia in laundry and the rest of the housekeeping staff were

a very good laundry room

the wifi had a fairly decent signal

it is a little confusing getting in and out of the parking lot.

laundry facilities is a huge concern when travelling out of state for a hyatt i expect much more

is no guest laundry facilities

the pool was very warm in the winter that's a plus

new breakfast protocol

say they are pet friendly and charge a hefty amount for cleaning

the gentleman in the laundry was happy to dry them for me and tried to refuse my

also you can pay to park your car and the airport shuttle was nice

the free shuttle is good

smoking smell even though we asked for non smoking rooms

everything great accept for the shuttle problem

area near office and laundry area smelled horribly of pot

know to use the laundry i needed quarters, nothing was really said about it and didn't know it even existed

laundry service due to renovation

i had to take my used towels to the laundry myself and request fresh towels

room is smaller than expected. laundry facilities were outdated.

the hotel was also equipped with a laundry room and a small but well stocked pantry

the cleartoken laundry setup is not useful for foreigners to setup

the facility also had a laundry room and gym

location, super clean, awesome amenities (cooked for my college kid and he got to do laundry) nice staff,

also the laundry was free all you have to pay is laundry soap

not enough parking & breakfast area was too small

there was hardly any room for us in the hot tub or the pool because there were atleast 20 kids there with hardly

it is cheaper than parking at the airport and their shuttle services are always on time and professional

very clean and great pool and hot tub area for the kiddos!

have a new policy of charging for parking which is outrageous

the friendliness of some front desk staff. no trash bags in rooms or laundry bags. thin walls

the laundry area was out of order. i had to use the laundry facility at a property next door.

parking was limited

pool was a bit smaller than appeared in picture, but kids still loved it.

room, location, breakfast, late check-out

glad to have laundry facilities on the property

free parking at the hotel.

the pool, gym and outdoor grill area are also great for relaxing

very roomy. easy parking. decent hot breakfast.

pool area didn't keep towels in stock- had to request each time we went

this was the end of our trip and being able to do laundry on site was really handy

very friendly staff. so helpful. nice laundry facilities!

good location, great laundry prices compared to surrounding laundromats. good size room

upset was not informed parking not free for park and ride to airport

breakfast wasnt worth it there was 1 brand of cereal witch i dont prefer i tried to get juice the

used on site laundry and staff was v

the receptionist seemed a little put off when we asked her for change for our laundry.

staff was cooperative. location was good and room was clean and equipped with full kitchen

the treadmill in the fitness center was broken, which was a disappointment because it rained during the stay

the rooms are a good size and a nice kitchen

restaurant and no breakfast and the microwave was broken

shuttle & breakfast wasn t in service

breakfast would be a big plus.

was perfectly clean, staff were all helpful, breakfast was more than normally expected from this kind of hotels

free secure wifi connection that was strong

our room was next to laundry room washer and dryer ran all night ud83eudd74

location for airport travel; leave your car and get front door shuttle service for departure and arrival

clean, good breakfast, nice staff, clean pool

i was going to be picky or fussy, the swimming pool isn't heated, it's freezing sometimes lol ud83dude06 that

is very positive that the hotel chooses to have both their swimming pool and gym open during this time of covid

were out of things (chicken tenders) and you can t purchace laundry stuff after the gift shop closes

i would like if the restaurant had a kids menu.

not a lot of space in bathroom. no room service menu.

timing was off and it would have been better if there were room service but overall very

this time i also used the gym and everything was so clean and there was quality equipment there

lots of parking ( advertised as free but cost

i booked the hotel, it said free breakfast, free parking, and free internet

my son loves to swim and the pool and gym area is so nice and big

my son loves to swim and the pool and gym area is so nice and big

the main reason we chose this hotel was the ability to park your car there($20 fee) and shuttle to the airport

staff allowed us late check out without hassle, that was huge

there was no pool and they canceled the hot breakfast

the pool wasn't opened, and the water was turned off from 11am-3pm due to fixing pipes.

main parking lot entrance was closed due to some paving problems, so it was confusing for uber drivers

breakfast open 6-10am with 24/7 free coffee, tea and cookies

website says there's laundry facilities in there or not

there is no laundry or in-room dining facility, things we take for granted in india from hotels that claim to

services. no laundry. amenities. parking

no way to get laundry or dry cleaning. bar and restaurant could stayed open later.

pool was cloudy

friendly staff, comfy beds, big shower, breakfast

we will be back again with our kids

spacious, clean, comfy room, great shower, great breakfast with great view over the monongahela, super friendly

beautiful views from breakfast

breakfast was great, location is a great location for walking to restaurants and bars, easy access

once we did speak with her ( carmen) she did not care the fact we had several families with small kids checking

the ventilation in the pool area was terrible and chlorine was to strong it made my kids sick

the ventilation in the pool area was terrible and chlorine was to strong it made my kids sick

the first room i was in was smelly and the gym facilities were very average

breakfast was nice and the cost was great

had to run the gauntlet through laundry bins and staff to find the stairs to breakfast and lobby

hotel staff members see this post, please use detergent when doing laundry the bed covers, bathroom towels, and

has a laundry facility

that the pool wasn't open

our kids bed was in the same room as our sitting area

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

no too many options for f&b limited services for laundry

my kids wanted a pool.

the spa was amazing! beds very comfortable

room service from fl2 restaurant was beyond great

housekeeping did not clean the room - left trash and dirty laundry

asked for laundry service on saturday evening and i dropped my stuff at the front desk

no plastic bags for laundry

no wifi

the coffee bar could use improvement though as the standard dispenser barely has room for the cups

there was no laundry service

other rooms room service or plain trash was left out of rooms doors for several hours

examp: booking shows pet friendly @ hotel you pay $ 75

the wifi and tvs work well

close to everything. pet friendly, nice exercise room.

key room card maker, ice maker, laundry room, printer for receipt)

they left dirty laundry in a basket in the closet

of laundry services, $27/night parking was a surprise, the toilet and microwave were dirty when we

tiny cold swimming pool

breakfast, lots of options for kids but very few hot plate options/protein or those who are health conscious,

no breakfast, no laundry, and no cart to transport my property from the car to my room

no housekeeping service due to covid and yet bags of dirty laundry laying in the halls

the same as the laundry bag

pet friendly

the long-term parking is not well-lit and that was worrisome

laundry soap that is used to wash sheets and towels should be unscented

more laundry facilities

pool was freezing for the kids.

the complementary breakfast is such a great breakfast bar with tons of options

room service was very very slow

quality was the best i've ever had and i travel frequently room service timing and quality of the food was

since there's no pool, there's nothing for kids to do

room service was fast!

there was no pool. my kids were disappointed but other than that, it was very enjoyable.

room service food was quite tasty but suffered from the delivery as is typical for room service

there is no mineral water available even in the minibar no regular laundry service although you can ask the

restaurant breakfast was delicious

room service did not freshen up our room sat -monday

was great and staff were brilliant from the people that checked us in to the restaurant and bar staff

only complaint was the in-room breakfast in the morning

great breakfast include in the price

kids loved it

also zeke in the bar was working his tail off all evening, his services also exceptional and although he was

the staff were incredible. the pool was great. i genie y located.

very friendly people! my kids enjoyed swimming. the included breakfast was very nice.

dirty laundry left in room

the restaurant on property needs their kitchen to stay open longer!

i like when my bed is made up everyday by room service, when there isn t daily maid service housekeeping gets

location because it was near the casino.

expensive parking fee, tiny pool

had laundry bins and appeared to be doing laundry or packing it or something right in the front lobby

several times were turned down for towels because they admitted they didn t do laundry for several days

very good breakfast. close to pnc and downtown. staff was very friendly.

not much for kids to see besides the clemente bridge and a baseball game, but there is the warhol museum

friendly, helpful staff. spacious and clean room. good breakfast offerings.

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

is no current restaurant or bar as ownership changes

my only complaint would be that i wish they offered a complimentary breakfast.

breakfast not included, seemed like it would be but they either had it shut down or were

location, valet parking and the outdoor atrium. the attach bar was very cool.

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

helpful staff, guest laundry

the pool and hot tub , the laundry facilities, and rooftop patio were all great

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

there was a coin laundry so it was convenient to use

staff at rest. bar were a little rude and slow. werent ready for the amount of people

we were in town for a cheerleading competition at the convention center, our kids did not compete until very

i like the location of the facility and that it is pet friendly without extra charges.

machine on my floor was broken, they did not have a lot of tv channels, you have to pay to watch kids channels

very nice on site bar and grill

free parking, room has a/c and fridge

we also liked how the property has an enclosed parking area which makes it feel more private and safe

great location and staff. had smoking rooms.

it was quiet and my kids were able to go between 3 rooms

the parking lot is clean and well kept.

historic building, good location, convenient suite with full kitchen and laundry in unit if that's needed or

and also liked the fact that there were kitchen and laundry in the room

coffee offerings in room were great, they offered laundry detergent, dishwasher detergent, dishes

the stunnning lobby, the huge ballroom, and the tall, spacious rooms with huge windows and full kitchen, it was

and also liked the fact that there were kitchen and laundry in the room

no laundry facilities

i love the fact the the gym have to be key access only and the building as well

front desk staff was great, love the hotel style and the upper lobby and bar layout

the tv worked great, the wifi

bar area staff need some work took way to long for the drinks to come and anyone to wait on you

also they were folding laundry in the lobby of the hotel

for a small family but just the little extras at this hotel that were the bonus - swimming pool, laundry room

10 person limit in the pool, no happy hour or hot breakfast available

pool was cold.

i liked the gym facility and that the staff was nice.

had an issue with guest laundry

has laundry too for long trips

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

the plentiful coffee, the waffles, and how clean the pool and gym were.

laundry services free. excellent staff

i was impressed that there was an exercise room as well as a laundry room

great free laundry, spacious units, clean

wonderful with the kitchen you and free laundry machines you feel at home

the kitchenette was unexpectedly well equipped and useful, as well as free use of the laundry facility

the 1st floor room was next to the elevator/noisy hallway, across from housekeeping/laundry, and our window

room was across the utility/laundry room and you can hear the staff talking

stayed on parking lot side and pole lights were very bright in

welcoming staff, ease of access, good hot breakfast, parking availability, internet wifi

nice staff great spa and pool

cozy room, nice courtyard, and overall more peaceful than major hotels the shuttle service was a wonderful

had 2 rooms 3 adults and 2 kids

bed (couldn t sleep - very sore), outdated gym equipment and gym room not kept

had 2 rooms 3 adults and 2 kids

there's a bar on site

breakfast and amenities. awesome staff and pool area. waffles and food corner after hours

open bar was open late and access to to pool/gym 24/7..

breakfast was great, refilled immediately, plenty of options, check in and out was extremely easy,

variety for the breakfast buffet

very laid back and the pool was great for the kids

like the idea i was able to get roll in shower, laundry facilities where on first floor and handicapped access

that it accepted pets and even gave us a bone for him like we got out cookies

also, the outdoor pool and nice spacious rooms

the hotel amenities including bar restaurant and free shuttle service is great

very dark in parking lot. hard to navigate coming in for first time.

it is pretty quiet on the property which is a good thing, and there s a laundry room near the lobby

we loved all the amenities, the bar, breakfast, gym, laundry room

i could hear the laundry room in the evening

food was excellent , laundry on site and they even gave me detergent

a real bar would make this place perfect. the

no laundry room. they were offering their staff to wash guest clothes and priced 25.00 a load.

loved the landscaping and loved our room had a full kitchen

needed a 1 night stay in the pgh area that was pet friendly and reasonably priced

the poor wifi signal strength made it impossible to watch any streaming such as netflix,etc

if you don t like dealing with finding & paying for parking when heading into the city, you are better off

the amenities were missing; simple items such as a laundry bag, washcloths and bath mats were unavailable

pool and gym

wifi was very poor shower drain was very slow clock/radio was not set correctly and was very

comfortable, clean, friendly, breakfast was good

i was in town for a race and were very amendable to late check out

this was really a huge issue considering the $2 charge for laundry

we had the pool and hot tub to ourselves

room and long hours for the pool make as very happy

it was a great stay and best of all no pets allowed

pool was closed while we were there, so not seen

self laundry was a big plus for us since we are travelling

needed to do some laundry

good gym

modern. clean. comfortable beds. restaurant on site. fee shuttle to football game

as many tampons/pads as i needed, she upgraded our room at no cost, and we were able to have an early check in

didn't like that there was no laundry or available exercise facility at this location

no room service even though i requested every day during the visit

tiny gym, parking fee

clean, comfortable bed and room. shuttle to game was a big bonus.

it started closing at 8:45 am room service only every 72

location, room , breakfast, parking

5 hr drive) to ask about an early check in and were told that a room would be ready as soon as we got there

however this parking lot area could use a repaving

breakfast great. handicap bathroom a pleasant surprise even though we aren't quite there yet!

it was very clean and quiet. the free breakfast was great.

large laundry room and full kitchen to make a light dinner

kitchen, facilities, value, location, i was pleasantly surprised.

kids refused to eat it due to being picky

kids refused to eat it due to being picky

gym and pool

this time i asked for early check in and late check out

pet friendly

the staff were extremely friendly. the 2 lady s working the bar were amazing and sweet.

this time i asked for early check in and late check out

pet friendly. had little gifts for pets

the seats at the bar were really uncomfortable. they slant forward and hard to sit in.

our waitress in the bar was awesome

the food in the restaurant and through room service was just awful

smell, water did not appear clean/safe to drink, hidden charges for pets, no main lobby; star rating of this

they rolled our room service in on a table, like in the movies, instead of handing you a dish at the door like

laundry facility was broken

quite a few things broken in rooms, laundry, ice

no pool, no gym, no laundry, even the

but after checking in we were told the amenities we were expecting- pool, laundry and work-out room, were not

they cleaned the room and gave us a laundry basket of towels, washcloths and hand towels but snd isn t empty

our shuttle drivers were great. location great! staff great! room comfortable!

shuttle

the shuttle got me to the airport on time for a very early flight

full-service market and restaurant, gym and pool facilities

the hotel shuttle dropped me off at the airport and picked me up upon my return

the laundry services only has 1 facility with 1 washer and 1 dryer for the entire property

we have kids

early check in, reasonable privacy.

room had burned out bed lamp. tv was tilted. hotel charges $5 for parking.

bar and dining room were closed due to renovations, but that was not stated on the website - these

laundry facility came in handg

to pay to wash laundry

pool closing at 11

bed comfortable, breakfast was very nice.

parking at night all spaces were full.