i booked i call directly to the hotel to make sure they have laundry facilities

laundry facilities

the staff, breakfast, snacks, laundry..

convenient for self-service, grocery, laundry etc

there's also a laundry room where you can wash and dry your clothes for $4

laundry, pool ,breakfast coffee 24 hours and most of all the staff

easy self parking

location, clean, spacious, digital key, good breakfast, friendly staff.

not even an option, which was a bit disappointing- but we enjoyed making our own waffles and the kids did love

everyone at the hotel was very friendly , shuttle was perfect running 24hours. would stay again.

the fact that there is a laundry facility on site it should be a easier process of getting quarters

wish pool and breakfast were available.

the swimming pool water was chilly for the kids but other then that it was great.

very friendly staff, rooms clean, pool was very nice

the swimming pool water was chilly for the kids but other then that it was great.

was like it wasn't part of the hotel: we entered in the back, went through the aisle where the laundry facilities

then there was the gentleman josh stanson cna who went out of his way to find me a place to do my laundry ( we

no laundry

the kitchen door was open and it didn t look clean

convenient local shuttle to nearby attractions and airport

laundry facilities is a huge concern when travelling out of state for a hyatt i expect much more

is no guest laundry facilities

info said they had an airport shuttle, and they did not.

the pool was very warm in the winter that's a plus

the furniture and carpet are in need of replacement and the tv should be a smart tv

the gentleman in the laundry was happy to dry them for me and tried to refuse my

very accommodating staff. great place for airport overnights. best breakfast ever.

did not advise in advance fee for parking

also, they have a shuttle service to airport which is free

breakfast is good also and there is coffee available 24/7

room is smaller than expected. laundry facilities were outdated.

laundry service due to renovation

area near office and laundry area smelled horribly of pot

i had to take my used towels to the laundry myself and request fresh towels

know to use the laundry i needed quarters, nothing was really said about it and didn't know it even existed

the hotel was also equipped with a laundry room and a small but well stocked pantry

free laundry service

also the laundry was free all you have to pay is laundry soap

the cleartoken laundry setup is not useful for foreigners to setup

the staff is amazing, free coffee, free laundry, perfect

full kitchen! netflix and pandora loaded on 42 in tv.

having a kitchen was an extra bonus

the kids were running, slapping pool noodles on the water (while out of the pool), screaming, etc

we had to use the pull out couch and discovered about 30 unused qtips and a couple of kids snack wrappers

the breakfast was great! we liked the room we had just because it felt

the friendliness of some front desk staff. no trash bags in rooms or laundry bags. thin walls

the laundry area was out of order. i had to use the laundry facility at a property next door.

which i was willing to settle for then found out they sold that room too i had four 6 year old kids with me that

paying for parking when staying there

the wifi was very week so we couldn t stream in our room.

glad to have laundry facilities on the property

nice location, nice facility. pool was nice, very clean.

kitchen and microwave

this one did and the results were predictable - kids playing on elevators - loud well into the night - overran

pool was good

this was the end of our trip and being able to do laundry on site was really handy

good location, great laundry prices compared to surrounding laundromats. good size room

very friendly staff. so helpful. nice laundry facilities!

no pool or fitness center.

the complimentary breakfast bar was outrageous

the receptionist seemed a little put off when we asked her for change for our laundry.

used on site laundry and staff was v

there was plenty of parking

clean with a nice kitchenette

is a free shuttle to the airport, but no where did i see that there was a $5 per night parking charge, even the

breakfast not available, buddha statue in front area a little strange.

no breakfast, safe area, room cleaned every day

was clean, bed was comfortable, pet friendly (i travel with caged birds on occasion)

thing i would say is that they should have eggs , bacon , sausage for breakfast

dated color scheme, warn carpet, hole in stairwell ceiling.

no traffic noise. friendly staff. good breakfast. good sized rooms. laundry facilities.

a very good laundry room

amelia in laundry and the rest of the housekeeping staff were

breakfast was limited

you have to pull into other businesses parking lots to make a u-turn

our room was next to laundry room washer and dryer ran all night ud83eudd74

hot tub would be nice but pool was nice

one burnt out bulb in the room. only two machines in the gym.

clean, good breakfast, nice staff, clean pool

close to airport/ shuttle

the pool facility was nice which also has a gym

one in the kitchen picked up when we tried to order room service, had to call the front desk to place the

the pool and gym was magnificent

room service was terrible

hotel parking was not convenient. had to walk long distances after parking to get to hotel.

nice facility with a good amenities, including a fitness center and a nice pool

rooms are pet friendly rooms

breakfast was perfect and the beds were very comfortable

clean, spacious, great ac, good breakfast, nice decor, good dog walking area, low $25 pet fee, close enough to

great parking and clean

no breakfast, no laundry, and no cart to transport my property from the car to my room

no housekeeping service due to covid and yet bags of dirty laundry laying in the halls

the same as the laundry bag

i love the bar as well

a basic breakfast was provided, and while it featured the usual staples, it was appreciated and offered

good breakfast and nice staff. decent gym facility.

breakfast has been disappointing

were adults drinking alcohol in the pool area while my husband and i were trying to let our 7 year old swim

breakfast started at 6:00 am far to late for the trip back to the airport

breakfast was great. lots of options. like that the parking is free.

the room where the pillows and blankets and laundry is kept was open most of the time and it was disgustingly

the hallways were littered with trash and piles of dirty laundry on our floor

the rest of the building was dirty . laundry in hallways , trash on floors and in elevator .

not having laundry facility

and parking was great

no laundry facility

nothing within walking distance, and no laundry room on premises.

just wish it would have a laundry room.

did not have a laundry room and i needed a dryer

breakfast is just ok but considering the price it is reasonable

this was the end of our vacation, and reluctantly we had to do a small load of laundry

pool had long hours. laundry available. it was clean. staff were awesome!

laundry

we enjoyed the gym

wifi band with is absolutely horrible ended up using cellular data to do what i needed to do

the pool and breakfast

breakfast was very good and hotel room was spacious.

some of the staff was very illiterate about the wifi

good breakfast, dried fruit and oatmeal, frequent replenishment

pool was very small.

not enough soft chairs. doors slamming,laundry room across the hall to noisey.

room was 116 directly across from the laundry room and staff cleaning facilities

hotel was fancy, it had a fancy feel and look to it, plus they had a laundry area and an indoor pool which is

in laundry room had to stand out in weather for hours

spacious rooms and laundry on site

the bar restaurant was very nice staff was very friendly! food was delicious!

gym

our shuttle drivers were great. location great! staff great! room comfortable!

shuttle

contractor that runs the shuttle bus for this hotel prioritizes their own parking customers over hotel customers

airport transfers, the rooms are very clean, comfortable and the facilities (such as a laundry room

reasonable, clean, nice restaurant and bar on site, convenient, decet fitness center

there was an outdoor pool which was nice for warm weather. lobby was clean.

free parking ( limited space ) , friendly staff , close to airport

duvet was very heavy; parking lot was messy

couldn t find a guest laundry

lobby and lounge areas nice staff at front desk very helpful room was nice and clean laundry room

pool closed at 5 and pillows where so thick i couldn't use them because they hurt my neck and gave

new, very clean, bright hotel and quiet rooms. parking lot was well lit.

the wifi was slow and laggy at times

to pay to wash laundry

laundry facility came in handg

was unfortunate that the hot tub and waterfall was not working in the pool area, and the pool was rather cold

buffet breakfast was free and delicious

rooms were clean and comfortable, it had a nice view and the breakfast was good.

enjoyed the pool area and the location of the hotel to the surrounding area was great also

the hyatt offers free parking when you fly but the hilton charged us an additional 25

all night was a parade of kids and other loud conversations outside my door

only bad thing i have to say is there were kids above us that were running the halls and jumping on the beds

only bad thing i have to say is there were kids above us that were running the halls and jumping on the beds

great facility, extremely friendly and helpful staff, free shuttle bus to airport every 30 minutes around clock

i also like that they had breakfast and a bar kinda expensive, but just happy they had it

met our needs - it was clean, staff was very nice and hotel bar was great.

room service was excellent and front desk staff were very friendly.

in some fun scavenger hunts interacting with our kids to keep them entertained due to the pool being closed

the pool & fitness room are in good conditions and the laundry machines are fully operable

friendly staff, clean rooms, and a big pool

we ordered room service from the hotel restaurant, and it was wonderful.

bad wifi. high prices

no room service

were out of things (chicken tenders) and you can t purchace laundry stuff after the gift shop closes

i didn’t realize and got stuck staying there with 100s of kids who kept pushing all the elevator buttons

complimentary coffee or breakfast, no room service menu for dinner in the room, adjusting the temperature of

bar was downstairs pool was also in the same building the room was spacious and the view was

pool open till 11:00 pm

great staff, nice clean hotel, great location, great shower and bathroom, and pet friendly

the shuttle drive to the airport was amazing!

no shuttle needed

no room service.

the young lady who allowed me an early check in was exceptionally kind as well as professional

no way to get laundry or dry cleaning. bar and restaurant could stayed open later.

services. no laundry. amenities. parking

website says there's laundry facilities in there or not

there is no laundry or in-room dining facility, things we take for granted in india from hotels that claim to

no free breakfast!

asked for laundry service on saturday evening and i dropped my stuff at the front desk

housekeeping did not clean the room - left trash and dirty laundry

no plastic bags for laundry

gym is good, hotel shuttle and breakfast is great

kids loved the breakfast and pool

they left dirty laundry in a basket in the closet

of laundry services, $27/night parking was a surprise, the toilet and microwave were dirty when we

key room card maker, ice maker, laundry room, printer for receipt)

the whole experience was fantastic,room, facility, breakfast.

left in breakfast hours waiting in line a lady talking to guy working by food called up all her kids to get last

dirty laundry left in room

indoor pool for the kids

location was perfect and the shuttle to and from the casino was great

if i am paying over $500 a night for a room for one night i should be able to get room service without a problem

close to pnc park,shuttle driver was great and the breakfast crew was wonderful

several times were turned down for towels because they admitted they didn t do laundry for several days

had laundry bins and appeared to be doing laundry or packing it or something right in the front lobby

the free breakfast is very convenient and the location is fantastic

pool was small. breakfast could have been better.

close to the casino

no too many options for f&b limited services for laundry

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

front desk were totally amazing the spa is lovely and the team were amazing

room service menu. worst czr salad i've had. so salty.

spa

friendly staff, comfy beds, big shower, breakfast

spacious, clean, comfy room, great shower, great breakfast with great view over the monongahela, super friendly

good breakfast choices. very nice staff.

breakfast could use some improvement, but it was ok

the desk staff, valet, and breakfast staff were great

there was no laundry service

breakfast was very nice and the restaurant made it easy to order and take up to the room

pet fee was steep compared to other locations, but at least they were transparent about it up front

we made use of the game room area, which was a big hit with our kids

i often lack motivation to go to the gym

laundry soap that is used to wash sheets and towels should be unscented

more laundry facilities

kitchen staff was nice and helpful.

the complimentary breakfast was delicious

it was a nice stay, and we will stay there again when we next travel to see our kids at college

room service was also prompt and delicious

the new kids club provided a little gift to my son which was a huge treat and surprise

the staff at the front desk also helped us out with early check in

beautiful property. and pet friendly!

the door attendants, parking attendants, the desk clerks, the bellmen, the housekeeping staff, room service

there is no mineral water available even in the minibar no regular laundry service although you can ask the

only complaint was the in-room breakfast in the morning

dining onsite was fantastic and the rooftop bar was fun and unique

major complaints: water - only fill up station that i found was in the gym

hotel didn't do anything to help to get a reservation at the hotel bar or resstaurant.

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

location, valet parking and the outdoor atrium. the attach bar was very cool.

good location, nice gym

bar connected to your hotel standard not helpful at all and very lackluster service i know

i was able to work on my laptop with very good wifi and that was wonderful

at 6:40 we still didn't have breakfast so we called room service and

kids loved it

options and room service were very confusing

kids loved it

a bar or restaurant

staff that was at the front deck at 11:00pm she was not nice to my kids at all we needed a maintenence man to

there was no room service, no housekeeping, no shuttle, no gym

i thought that the gym facility was outstanding

seems they forgot to tell us they suspended daily room service

did not like the restaurant in the hotel or the fact that the only bar was inside the independently run restaurant

helpful staff, guest laundry

there was a coin laundry so it was convenient to use

the pool and hot tub , the laundry facilities, and rooftop patio were all great

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

loved the free shuttle service and the delightful bar

the gym, free parking, nice and friendly staff

there is free parking right across the street and as i walked by myself m, i was greeted with the bartender

shuttle service was excellent, we used it to go back and forth to the baseball game

parking was free and very close

has a laundry facility

had to run the gauntlet through laundry bins and staff to find the stairs to breakfast and lobby

hotel staff members see this post, please use detergent when doing laundry the bed covers, bathroom towels, and

room service at all (forgotten

if the pool was working it could be much better for us an the kids

no laundry facilities

great location, helpful staff, good gym, comfortable and clean.

i love the fact the the gym have to be key access only and the building as well

bar area staff need some work took way to long for the drinks to come and anyone to wait on you

the gym was great , nice to have microwave on the floor.

historic building, good location, convenient suite with full kitchen and laundry in unit if that's needed or

and also liked the fact that there were kitchen and laundry in the room

coffee offerings in room were great, they offered laundry detergent, dishwasher detergent, dishes

great price for 2bd/2bth with a full kitchen

i love that they had a full gym which has everything you need and more

had an issue with guest laundry

has laundry too for long trips

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

location was perfect. and free parking was great

for a small family but just the little extras at this hotel that were the bonus - swimming pool, laundry room

also they were folding laundry in the lobby of the hotel

free breakfast, friendly staff, mail services, work out room, and happy hour for guests.

10 person limit in the pool, no happy hour or hot breakfast available

bar staff was very helpful and inviting

pool and laundry room out of order.

they do everything but manny personal laundry. very accommodating staff.

no trolley, no towels ( laundry out of order) and the staff was not trying to help for anything.

the laundry room put $ 2.50 into the dryer it didn't work. they did not return my money.

need laundry bags in rooms for guests to take wet suits home or dirty clothes

very clean, friendly professional staff, excellent breakfast, laundry facilities on site.

i wish the laundry machines accepted cards, but that's my only complaint.

laundry facilities were good

unable to connect a game system to the wifi

no dishes, utensils in kitchen. it was completely empty. not enough trash cans

i could hear the laundry room in the evening

food was excellent , laundry on site and they even gave me detergent

it is pretty quiet on the property which is a good thing, and there s a laundry room near the lobby

we loved all the amenities, the bar, breakfast, gym, laundry room

the breakfast had options and the location

the amenities were missing; simple items such as a laundry bag, washcloths and bath mats were unavailable

breakfast was wonderful with a wide variety of items

pool and gym

everything you would need, the entire place was clean and updated, the beds were comfortable, the breakfast was

the kids had a great time

didn't like that there was no laundry or available exercise facility at this location

clean, comp. breakfast, shuttle to game, close resturants

i thought $50/night for pet was excessive. it doesn t cost $50 to wash the blankets.

breakfast options were great

the breakfast was great. the area was very clean. the staff was very helpful.

large laundry room and full kitchen to make a light dinner

the sofa bed was not that comfortable. kitchenware was not cleaned, so we did not use it.

parking, modern/upscale room, nice kitchen with sink, micro, dishwasher, 2 burner cooktop

the continental breakfast needs serious improvements.

room is clean. gym is small. parking entry isn't friendly to big car. location is convenient.

needed to do some laundry

self laundry was a big plus for us since we are travelling

super shuttle service got us everywhere we wanted to be in pittsburgh that evening

clean, stylish, helpful staff, free shuttle, stay with included breakfast was robust!

free shuttle

its nice that the restaurant and bar is open for takeout

was okay, gym worked well, parking valet was nice, the team was great and it was right down town

staff was great - perfect location to attend event at the peterson arena

allowed an early check in and told me about the parking garage 1

the atmosphere in the bar for dinner was great

on site restaurant, room service. valet parking

hotel is beautiful but needs a better room service options for food menu also the drinks at the bar were very

they rolled our room service in on a table, like in the movies, instead of handing you a dish at the door like

and rooftop bar were great

smell, water did not appear clean/safe to drink, hidden charges for pets, no main lobby; star rating of this

it might make things easier for guests if there was a laundry room instead of just the one washer and dryer

laundry facility was broken

the website only says the laundry facilities, gym and pool are closed until further notice

newly renovated , self laundry

but after checking in we were told the amenities we were expecting- pool, laundry and work-out room, were not

there is a rooftop bar where you can drink ud83cudf78 and overlook the whole city there's an outside area on

nice location & the roof top bar was so convenient

that there was an option to accommodate two kids - the bunk beds

standout feature: the rooftop bar is absolutely phenomenal

aware that the pet contract states: i agree to always keep my pet with me and not leave my pet unattended in

staff allowed us late check out without hassle, that was huge

fitness room had a good amount of space and options available to workout

room was infested with the little sugar ants. had to pay for wifi.

i did not like that i couldn't receive free wifi

the pool wasn't opened, and the water was turned off from 11am-3pm due to fixing pipes.

less chlorine in swimming pool.

our three kids were disappointed

the breakfast there is also good for a free hotel breakfast

breakfast was nice and the cost was great

was friendly; ample (and free) parking and more than enough room for one person