airport transfers, the rooms are very clean, comfortable and the facilities (such as a laundry room

free parking ( limited space ) , friendly staff , close to airport

frank with the shuttle was awesome.

parking was tough on saturday as there was a large wedding and several 'park and fly' people using

room had something in air (pet dander

wish the bar would have been open :(

the bar restaurant was very nice staff was very friendly! food was delicious!

unfortunately, at this point, we had missed our shuttle

the ridiculous prices of the hotel bar and restaurant

airport shuttle driver asked the cafe employee to make us something to eat, even though it was closing time

handicap parking was far from door.

easy to find, plenty of convenient parking, easy check in.

paying for extended parking

sign up to use it or we would have especially since i picked the hotel due to the pool to let my kids swim

use the pool but it didn't look like we could have if we had the time to

fitness room small for hotel size

don t tell you they add a $30 extra a night in case you do room service or damage to room until you check in

hotel bar closed at 10 p

in some fun scavenger hunts interacting with our kids to keep them entertained due to the pool being closed

the airport shuttle was efficient going to the airport. i hope it is that reliable returning.

no breakfast, no laundry, and no cart to transport my property from the car to my room

no housekeeping service due to covid and yet bags of dirty laundry laying in the halls

the same as the laundry bag

the bed and pillows were comfortable. it was nice having wifi as well.

i would love a full hot breakfast until 1030am, i would love a pool

to have been able to park our car here, but we opted to use off-site globe parking and have them shuttle us to

pool location ease

the staff and bar area so kind and so nice

during the stay, the wifi & tv wasn't working

no room service.

i liked the shuttle service prompt and on time

the kids playing in the lobby

restaurant or room service doesn't open until 4pm

large, indoor pool - great facility, perfect temperature!

were rerouted to pittsburgh due to bad weather, and the hotel is a free shuttle away from the airport

our room was next to laundry room washer and dryer ran all night ud83eudd74

love the breakfast area and food choices

before the official breakfast time they still had several options for me to eat before taking my shuttle over

is very positive that the hotel chooses to have both their swimming pool and gym open during this time of covid

actually have a hot breakfast

was perfectly clean, staff were all helpful, breakfast was more than normally expected from this kind of hotels

was clean, bed was comfortable, pet friendly (i travel with caged birds on occasion)

shuttle & breakfast wasn t in service

breakfast would be a big plus.

thing i would say is that they should have eggs , bacon , sausage for breakfast

used on site laundry and staff was v

the receptionist seemed a little put off when we asked her for change for our laundry.

i was glad for the fitness center

staff was cooperative. location was good and room was clean and equipped with full kitchen

the staff member at the front desk resolved the parking issue that was created by not being informed of booking

very friendly staff. so helpful. nice laundry facilities!

good location, great laundry prices compared to surrounding laundromats. good size room

this was the end of our trip and being able to do laundry on site was really handy

the complimentary breakfast bar was outrageous

ample parking and hotel was close to shopping and restaurants

glad to have laundry facilities on the property

the free parking is always great

we had a room with a kitchen setup furnished with everything you needed

this one did and the results were predictable - kids playing on elevators - loud well into the night - overran

was broke which was devastating for my kids who we planned on using

the laundry area was out of order. i had to use the laundry facility at a property next door.

the friendliness of some front desk staff. no trash bags in rooms or laundry bags. thin walls

paying for parking when staying there

access to elevators and parking lot

breakfast wasn t great, but cereal and toast and bagels were fine

were 3 adults and 3 kids 6 and under, so it was important to stay in the same room and the 2-bedroom suite with

clean, great pool and hot tub, kid friendly, awesome breakfast!

wifi wasn't very fast.

really like the size of the room and the kitchenette area was a plus.

property was clean, the room was spacious, the staff was friendly, plentiful parking, they have an indoor pool

the hotel was also equipped with a laundry room and a small but well stocked pantry

the cleartoken laundry setup is not useful for foreigners to setup

also the laundry was free all you have to pay is laundry soap

free laundry service

clean and quiet. always saw someone cleaning. the free laundry facility is great

room is smaller than expected. laundry facilities were outdated.

i had to take my used towels to the laundry myself and request fresh towels

laundry service due to renovation

area near office and laundry area smelled horribly of pot

know to use the laundry i needed quarters, nothing was really said about it and didn't know it even existed

the gentleman in the laundry was happy to dry them for me and tried to refuse my

elevators and parking can be hard to find

airport shuttle was not convenient as it only ran hourly.

did not advise in advance fee for parking

very accommodating staff. great place for airport overnights. best breakfast ever.

laundry facility came in handg

to pay to wash laundry

comfortable beds, good wifi

no working hot tub, very cold pool (and no towels available at the pool)

the breakfast buffet was excellent with many chances

laundry facilities is a huge concern when travelling out of state for a hyatt i expect much more

is no guest laundry facilities

say they are pet friendly and charge a hefty amount for cleaning

no masks are needed the gym and pool are open but breakfast sucked

the furniture and carpet are in need of replacement and the tv should be a smart tv

then there was the gentleman josh stanson cna who went out of his way to find me a place to do my laundry ( we

was like it wasn't part of the hotel: we entered in the back, went through the aisle where the laundry facilities

no laundry

spacious rooms, great breakfast!!

wifi pretty nonexistent and no hot water one morning.

the fact that there is a laundry facility on site it should be a easier process of getting quarters

pool was not able to be used (maintenance)

very friendly staff, rooms clean, pool was very nice

i think that the pool should be open later and/or open sooner

the cleanliness of the hotel and the pool. it was also quiet and the rooms have lovely showers

i booked i call directly to the hotel to make sure they have laundry facilities

i liked the kickback and that the hotel had a laundry facility.

there's also a laundry room where you can wash and dry your clothes for $4

laundry facilities

the staff, breakfast, snacks, laundry..

laundry, pool ,breakfast coffee 24 hours and most of all the staff

easy self parking

indoor pool was cold

we were greeted each morning at breakfast with smiles and staff made sure our needs/wants were met

kids loved the pool and it was a nice area

amelia in laundry and the rest of the housekeeping staff were

no traffic noise. friendly staff. good breakfast. good sized rooms. laundry facilities.

a very good laundry room

of hotel was very nice very good breakfast bar

friendly and helpful, the bed was comfortable, the room was big and clean, there was plenty of parking, there

the hallways were littered with trash and piles of dirty laundry on our floor

not having laundry facility

the room where the pillows and blankets and laundry is kept was open most of the time and it was disgustingly

the rest of the building was dirty . laundry in hallways , trash on floors and in elevator .

gym was nice too and very clean

just wish it would have a laundry room.

did not have a laundry room and i needed a dryer

no laundry facility

nothing within walking distance, and no laundry room on premises.

the front desk person let me have a late check out cause i had a five hour drive after working my shift

this was the end of our vacation, and reluctantly we had to do a small load of laundry

pool had long hours. laundry available. it was clean. staff were awesome!

laundry

wifi band with is absolutely horrible ended up using cellular data to do what i needed to do

breakfast was delicious

i love that the laundry facilities are no charge, except for laundry soap

the laundry was free the employees were excellent

the exercise room and free laundry were a bonus

had a really nice kitchen area

because we each turned it on accidentally when trying to turn on the light in the kitchenette area

parking lot

the fitness room was clean and provided what i wanted/needed

clean room, friendly staff, good breakfast

great parking and clean

breakfast was perfect and the beds were very comfortable

spacious rooms and laundry on site

not enough soft chairs. doors slamming,laundry room across the hall to noisey.

laundry facilities for guests were nice and fairly priced (as compared to other hotels we ve been

in laundry room had to stand out in weather for hours

i loved there was onsite laundry facility as well

they left dirty laundry in a basket in the closet

of laundry services, $27/night parking was a surprise, the toilet and microwave were dirty when we

key room card maker, ice maker, laundry room, printer for receipt)

the hotel was very conveniently located to what we wanted to do in the city - casino show

there was no welcome packet, which would typically include the info for wifi, info about the surrounding area

housekeeping did not clean the room - left trash and dirty laundry

asked for laundry service on saturday evening and i dropped my stuff at the front desk

no plastic bags for laundry

pool was closed for a bit and my kids weren't happy

the coffee bar could use improvement though as the standard dispenser barely has room for the cups

breakfast started at 6:00 am far to late for the trip back to the airport

staff was wonderful. exceptionally clean. great breakfast.

coverlet smelled like an old gym bag- although it appeared white/clean it could not have been recently washed

rooms and hotel clean plenty of parking walking distance from restaurants

the pool was nice, it was clean and neat

one of the reasons we picked this hotel was because of the swimming pool for the kids

i said in previous review the kids would like the pool a little warmer but that is not of big concern

the kids loved the pool

the gym and indoor pool were both well maintained and were almost always empty, making them nice, quiet places

i said in previous review the kids would like the pool a little warmer but that is not of big concern

dirty laundry left in room

for casino

close to a lot of food and nightlife. pool was great for kids. very clean.

, no room service on home games

later in the evening we took the shuttle to the casino

several times were turned down for towels because they admitted they didn t do laundry for several days

had laundry bins and appeared to be doing laundry or packing it or something right in the front lobby

not much for kids to see besides the clemente bridge and a baseball game, but there is the warhol museum

at pool and gym was missed

good breakfast and friendly customer service.

website says there's laundry facilities in there or not

services. no laundry. amenities. parking

no way to get laundry or dry cleaning. bar and restaurant could stayed open later.

there is no laundry or in-room dining facility, things we take for granted in india from hotels that claim to

ordered breakfast which was so delicious and

were out of things (chicken tenders) and you can t purchace laundry stuff after the gift shop closes

the beds and pillows are pure comfort. room service superb

machines were empty on 3rd and 4th floors - possibly due to alot of kids there for a dance competition

the pool stays open late so the kids loved that

super loud kids in the room next door until early morning hours.

cozy room, nice courtyard, and overall more peaceful than major hotels the shuttle service was a wonderful

monk's bar was an adorable pre-dinner stop for our group of friends

had 2 rooms 3 adults and 2 kids

anyone planning to stay here should realize the hotel staff are working to improve the wifi situation, but it

rooms and building, good to go breakfast, freshly prepared with cold and warm drinks, hot ham-cheese-croissant

no too many options for f&b limited services for laundry

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

room was great, bed was amazing with different comfort pillows and room service was wonderful

we understood with the pandemic that they were not doing room service, but we were upset when we brought our

the dinner i ordered from room service was just fair.

everything great, the only minor thing i would improve a bit is breakfast.

great variety at morning breakfast

clean rooms and gym and pool are decent.

kind of cold in the pool area

we had 5 kids under 10

laundry soap that is used to wash sheets and towels should be unscented

more laundry facilities

we were told to call in advance to see about early check in

pool was freezing for the kids.

i was really impressed by the gym and pool area

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

rooms were clean and large, had a tv & wifi

wasn't open due to covid, however, room service shldve still be provided whether if it was only order and pick

the gym

did not provide breakfast every morning

beautiful views from breakfast

very clean , excellent wifi

employee in the breakfast area was outstanding

we will be back again with our kids

the desk staff, valet, and breakfast staff were great

there was no laundry service

pet area, but most of it is still under construction. you can not hear the construction at all!

i didn't like were covid mandated - the courtyard, restaurant and bar were closed

not a safe place to stroll as a family with small kids

our only recommendation is to add a handicap bar at the bed

room service friendly. beds comfortable

location was great, the onsite restaurant- bills bar and burgers- was fantastic

accommodating staff, wonderful amenities, extremely comfortable beds, great choices for room service

bills burger bar was excellent

room service is also a great option as well

our kids, my husband, and i enjoyed our stay at the omni

room service was also prompt and delicious

extra charge for early checkin

pet charge very high at 125 normal rates are only 25-30 and had to pay for internet majority of

the new kids club provided a little gift to my son which was a huge treat and surprise

there is no mineral water available even in the minibar no regular laundry service although you can ask the

only complaint was the in-room breakfast in the morning

in terms of the room, we chose to spa king, and we loved the funky decor, the delightfully comfortable bed,

the restaurant only had like five items on it which did not include any kids meal options

fabulous bathroom with spa tub

no laundry facilities

decor, lobby bar view

front desk staff was great, love the hotel style and the upper lobby and bar layout

i love the fact the the gym have to be key access only and the building as well

the tv worked great, the wifi

helpful staff, guest laundry

there was a coin laundry so it was convenient to use

the pool and hot tub , the laundry facilities, and rooftop patio were all great

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

had an issue with guest laundry

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

has laundry too for long trips

room was spacious. breakfast was delicious. view was exceptional.

also they were folding laundry in the lobby of the hotel

for a small family but just the little extras at this hotel that were the bonus - swimming pool, laundry room

limited bar hours and no

definitely more there for kids or people who don't mind being stinky

breakfast only from 7-9, some of us are not there for work and have kids that sleep later

a minor gripe but bar could be open longer

was very friendly, and accommodating when we were put next to a room full of disrespectful kids

very friendly people! my kids enjoyed swimming. the included breakfast was very nice.

the room service food was delicious, it was fast and delivery people were really good

one answered the phone for room service since it was close to closing

coffee offerings in room were great, they offered laundry detergent, dishwasher detergent, dishes

and also liked the fact that there were kitchen and laundry in the room

historic building, good location, convenient suite with full kitchen and laundry in unit if that's needed or

it was such a nice place to stay! everything was perfect including the gym!

let me have a late check out

hotel staff members see this post, please use detergent when doing laundry the bed covers, bathroom towels, and

has a laundry facility

had to run the gauntlet through laundry bins and staff to find the stairs to breakfast and lobby

gym equipment was not working, paper towel dispenser not working a little concerning due to the

if the pool was working it could be much better for us an the kids

laundry and gym were also closed for renovations and not available for use

breakfast was really good, not like the junk you get at other motel chains.

pool was too cold

only negative i found was a tad too much chlorine/chemicals in the pool

the breakfast was ok

vending and ice on every floor, not the 1st floor with laundry

something i didn t love it s only that there was no dark roast coffee available downstairs at breakfast

the gym not opening up early... was down there at 6:15:(

enough lights in parking lot

well kept property. loved the indoor pool

our room was right across from the laundry and ice maker, so it was noisy at times

had a room across the hall from the vending machines and ice along with the laundry so needless to say i was

after 5 days,breakfast was a bit repetitive

no hot breakfast (not your fault though)

wish there was an in door pool or hot tub

had to get our own towels, take used to laundry shoot

the only problem we had was the pool was extremely cold

parking was the best parking out of any hotel we ve ever stayed at

the pool could be open later.

desk clerk was very friendly and breakfast was great each morning.

the laundry was in desperate need of new machines!! were extremely dirty and old.

beautiful property. very clean rooms. wonderful breakfast. very nice and attentive staff

excellent staff, mitch and cheryl. pool, location.

cleaner pool and area.

loved the kitchen in my queen suite

gym televisions didn't work

comfortable bed and wifi , location

standout feature: the rooftop bar is absolutely phenomenal

aware that the pet contract states: i agree to always keep my pet with me and not leave my pet unattended in

that there was an option to accommodate two kids - the bunk beds

i had to do some laundry and the machines did not clean the clothes well at all.

was beautiful, clean, welcoming and safe & pet friendly

i was traveling alone with three kids and choose this more expensive hotel over the other local options, but

even w/ all the extra rambunctious kids there, the staff were still very patient, friendly and helpful

lobby was really nice. restaurant/ bar on site. rooms were clean and comfortable.