clean & comfortable, staff pleasant, good breakfast & nice pool that my granddaughter enjoyed

breakfast was also well

the location was great and parking lot well lit

getting out of parking lot. i wanted to go in opposite direction.

the location was great. very clean, even during the remodel. breakfast was excellent.

the laundry ladies were amazing

1am fire alarm could have been avoided if staff kept up with laundry maintenance

buzzer kept going off, i went to desk at 11:30 pm and they said it was something in the laundry

it convenient. have stayed numerous times while visiting my kids who live nearby.

itself, bathroom sink aerator was faulty so it sprayed the water when the sink was turned on, the kitchen sink

we did not use the fitness room or laundry area

pet friendly.

how full kitchen to cook instead of spend out eat staff was great getting things need as we

we did not use the fitness room or laundry area

to be mopped or too much mopping solution was used because the floor in both the restroom and the kitchen area

this was really a huge issue considering the $2 charge for laundry

the bar was not open the entire time we were there

we love staying here because they have kept the pool open on an hourly reservation basis

area also served as a bar in the evening with very limited offerings

in all a great stay, staff was great, gym was subpar, pool was closed for remodeling but all in all, a great

like the idea i was able to get roll in shower, laundry facilities where on first floor and handicapped access

couple and especially family with kids, the patio room is perfect

restaurant was closed in the evening, we were told we could order food in the bar area, however there was no

the restaurant and bar were closed, only open on weekends

truck parking was awesome

the location was clean and the breakfast was great.

very laid back and the pool was great for the kids

pool and fitness room were open

rooms are great, breakfast was decent. overall great stay.

right near casino and outlet mall

the 1st floor room was next to the elevator/noisy hallway, across from housekeeping/laundry, and our window

room was across the utility/laundry room and you can hear the staff talking

comfortable beds, good location, clean pool and hot tub. breakfast was good too.

to not have to worry about driving in an unfamiliar place and parking at businesses on a busy holiday weekend

the pool and fitness center were excellent. also, the breakfast was wonderful!

wonderful with the kitchen you and free laundry machines you feel at home

great free laundry, spacious units, clean

i was impressed that there was an exercise room as well as a laundry room

laundry services free. excellent staff

the kitchenette was unexpectedly well equipped and useful, as well as free use of the laundry facility

laundry facilities were good

very clean, friendly professional staff, excellent breakfast, laundry facilities on site.

i wish the laundry machines accepted cards, but that's my only complaint.

unable to connect a game system to the wifi

staff is excellent any questions you have ,nice weight room and gym, and also a swimming pool great if you have

the breakfast being included is nice, the laundry facility was nice and the fact that there was a pool was

they do everything but manny personal laundry. very accommodating staff.

no trolley, no towels ( laundry out of order) and the staff was not trying to help for anything.

the laundry room put $ 2.50 into the dryer it didn't work. they did not return my money.

need laundry bags in rooms for guests to take wet suits home or dirty clothes

the pool & fitness room are in good conditions and the laundry machines are fully operable

bad wifi. high prices

pool was closed for the majority of our stay (labor day weekend) so i did not get to enjoy it

the pool & fitness room are in good conditions and the laundry machines are fully operable

we sat at the fireplace and relaxed while the kids played cards at the

breakfast + swimming pool + parking+ location 15 mn from downtown pittsburgh

it's a nice facility ....has a nice complimentary breakfast ...pool and fitness room.

staff, quick check-in and check-out, room was ready when we arrived, breakfast was available in the time specified

no hot breakfast

clean room, friendly staff, good breakfast

i didn't eat breakfast but other family members did with children

renovation supplies stacked up in the pool area

breakfast started at 6:00 am far to late for the trip back to the airport

coverlet smelled like an old gym bag- although it appeared white/clean it could not have been recently washed

excellent beds, shower and pool.

is on the pictures was close this hotel opened up a new building right across my, in the same parking lot

excellent facilities including indoor pool

breakfast was so good

room was very clean and neat and everything in working order and the breakfast selection was very good and

breakfast

lobby and lounge areas nice staff at front desk very helpful room was nice and clean laundry room

couldn t find a guest laundry

welcoming entrance, including plenty of free parking near the front door, easy-access check-in, lots of lounge

breakfast spread wasn’t very impressive and i felt that it was too expensive, especially for kids who are

the service at the bar was quite good. i had no meal, but the french onion soup was fine.

some of the staff was very illiterate about the wifi

the pool and breakfast

swimming pool water was cloudy.

pool was very small.

pool area was over chlorinated. my daughter's eyes were burning and had to leave.

convenient for self-service, grocery, laundry etc

laundry facilities

i liked the kickback and that the hotel had a laundry facility.

the staff, breakfast, snacks, laundry..

we got lucky and were right across from the laundry and my son was able to wash his workout clothes and pack

laundry, pool ,breakfast coffee 24 hours and most of all the staff

only thing that there was no towels in pool area and the pool area was dirty one day

location, staff, bedding, shuttle

nice pool and outdoor deck/fire pit 5

it also had both covered and uncovered parking

the fact that there is a laundry facility on site it should be a easier process of getting quarters

the cleanliness of the hotel and the pool. it was also quiet and the rooms have lovely showers

very friendly staff, rooms clean, pool was very nice

i think that the pool should be open later and/or open sooner

was closed for maintenance sunday morning which is understandable but the kids were bummed

the gentleman in the laundry was happy to dry them for me and tried to refuse my

room smelled like heavy smoke and was dirty even though we asked for non smoking room

to fact l have allergies, requested a non-smoking room, the gave me a king room

they also offer long-term parking at a reasonable rate with a free airport shuttle

there is a very popular bar and grill next door and their customers took up all of the parking lot one night

was like it wasn't part of the hotel: we entered in the back, went through the aisle where the laundry facilities

no laundry

then there was the gentleman josh stanson cna who went out of his way to find me a place to do my laundry ( we

terrible bed. no room service.

left to early for breakfast had to catch flight every thing else was good

room smelt kind of bad, we asked for a non smoking room and was put into a smoking room

we also liked how the property has an enclosed parking area which makes it feel more private and safe

soap was 2 single bar soaps beds were very firm so personally not comfortable room for smoking but windows don

it was quiet and my kids were able to go between 3 rooms

it was quiet and my kids were able to go between 3 rooms

i had to take my used towels to the laundry myself and request fresh towels

know to use the laundry i needed quarters, nothing was really said about it and didn't know it even existed

area near office and laundry area smelled horribly of pot

room is smaller than expected. laundry facilities were outdated.

laundry service due to renovation

i was unable to use the on-site laundry facilities due to payment restrictions

the laundry facility is old and worn.

free laundry service

clean and quiet. always saw someone cleaning. the free laundry facility is great

the cleartoken laundry setup is not useful for foreigners to setup

laundry facilities is a huge concern when travelling out of state for a hyatt i expect much more

is no guest laundry facilities

the pool was very warm in the winter that's a plus

spacious rooms. very clean. nice breakfast. friendly staff.

the pool was fantastic.

the decor is lovely, parking lot and outside area is wonderful

the wifi was difficult to connect to

to our venue, ample parking, great breakfast options, clean room, quiet, endless hot water, soap/shampoo/lotion

fitness center could have been a little more up to date but happy it was there

parking was great

the hallways were littered with trash and piles of dirty laundry on our floor

not having laundry facility

the room where the pillows and blankets and laundry is kept was open most of the time and it was disgustingly

the rest of the building was dirty . laundry in hallways , trash on floors and in elevator .

gym was nice too and very clean

booked a hotel with a pool on purpose so our kids could swim

the ventilation in the pool area was terrible and chlorine was to strong it made my kids sick

the ventilation in the pool area was terrible and chlorine was to strong it made my kids sick

the first room i was in was smelly and the gym facilities were very average

all good. breakfast was good.

good location, great laundry prices compared to surrounding laundromats. good size room

this was the end of our trip and being able to do laundry on site was really handy

very friendly staff. so helpful. nice laundry facilities!

clean room and rich breakfast

there was ample parking spots and the rooms were nice and spacious

used on site laundry and staff was v

the receptionist seemed a little put off when we asked her for change for our laundry.

there was plenty of parking

we didn't have breakfast we had to catch a plane early

room was spacious, with a full kitchen

nothing within walking distance, and no laundry room on premises.

just wish it would have a laundry room.

did not have a laundry room and i needed a dryer

no laundry facility

we wished it had an indoor pool, otherwise perfect!

when it was supposed to be free parking

really like the size of the room and the kitchenette area was a plus.

small pool

airport parking option

a two bedroom which i was surprised was actually two separate bedrooms plus living room and full kitchen everything

the laundry area was out of order. i had to use the laundry facility at a property next door.

the friendliness of some front desk staff. no trash bags in rooms or laundry bags. thin walls

was always space in the parking lot

pool is small and only 4 but good for horsing around

breakfast wasn t great, but cereal and toast and bagels were fine

this was the end of our vacation, and reluctantly we had to do a small load of laundry

pool had long hours. laundry available. it was clean. staff were awesome!

laundry

amazing gym

wifi and internet was good and convenient

a very good laundry room

no traffic noise. friendly staff. good breakfast. good sized rooms. laundry facilities.

amelia in laundry and the rest of the housekeeping staff were

friendly staff, clean, comfortable room, good breakfast with lots of choices.

entrance to the hotel parking lot had a divider on the highway

hotel was fancy, it had a fancy feel and look to it, plus they had a laundry area and an indoor pool which is

not enough soft chairs. doors slamming,laundry room across the hall to noisey.

room was 116 directly across from the laundry room and staff cleaning facilities

laundry facilities for guests were nice and fairly priced (as compared to other hotels we ve been

in laundry room had to stand out in weather for hours

no housekeeping service due to covid and yet bags of dirty laundry laying in the halls

no breakfast, no laundry, and no cart to transport my property from the car to my room

the same as the laundry bag

no breakfast, no laundry, and no cart to transport my property from the car to my room

staff and bar staff lounge was awesome. had alot of fun

were out of things (chicken tenders) and you can t purchace laundry stuff after the gift shop closes

the property was very clean, especially the gym

hotels parking lot was filled with garbage, towels, condoms when trying to park with my kids/family

super loud kids in the room next door until early morning hours.

this time i also used the gym and everything was so clean and there was quality equipment there

the desk staff, valet, and breakfast staff were great

breakfast could use some improvement, but it was ok

location and pet friendly for our large dog

beautiful views from breakfast

i loved everything about the hotel. it's sleek and trendy look down to the breakfast.

had to run the gauntlet through laundry bins and staff to find the stairs to breakfast and lobby

hotel staff members see this post, please use detergent when doing laundry the bed covers, bathroom towels, and

has a laundry facility

we also had unpleasant neighbors who were drunk kids and not much was done about their profanities yelled at

folks on 3rd floor very loud and kids running in hallway

services. no laundry. amenities. parking

there is no laundry or in-room dining facility, things we take for granted in india from hotels that claim to

website says there's laundry facilities in there or not

no way to get laundry or dry cleaning. bar and restaurant could stayed open later.

floor we were on had a bunch of loud kids

the bar maid was very nice and quick

the young lady who allowed me an early check in was exceptionally kind as well as professional

great room service options and wonderful staff

room service staff and the restaurant

no shuttle needed

there was no laundry service

our only recommendation is to add a handicap bar at the bed.

didn't have dinner, limited breakfast, extremely expensive options for any change to a breakfast

common area was very nice, lots of places to sit, small bar, wifi stations

staff, good wifi, fitness accessories in the room, water stations throughout hotel, downtown location

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

no too many options for f&b limited services for laundry

nice people checkin and facilities really good. spa and gym great. location superb.

the room also did not have free wifi

that you had to pay for wifi

asked for laundry service on saturday evening and i dropped my stuff at the front desk

housekeeping did not clean the room - left trash and dirty laundry

no plastic bags for laundry

also the football and baseball stadium and casino

wifi was mostly ok, but sometimes slow and

laundry soap that is used to wash sheets and towels should be unscented

more laundry facilities

pool on top floor was a hit with kids, who also loved breakfast

location and it had a pool for the kids and free breakfast.

pool was freezing for the kids.

there was no pool. my kids were disappointed but other than that, it was very enjoyable.

great location. very convenient to hockey arena and football stadium. the gym was fantastic!

staff gave us a much appreciated upgrade to a larger room and my kids got their kids pack when we checked in

a little sad not everything was open ( room service, speak easy) but completely understand

for example, they had the specific pillow and a gym bag in my room when i arrived

of laundry services, $27/night parking was a surprise, the toilet and microwave were dirty when we

key room card maker, ice maker, laundry room, printer for receipt)

they left dirty laundry in a basket in the closet

traveled with my wife and kids and i had to work and the kids do virtual school first day we were there

the pool was crowded and exceeded the occupancy rule as well as kids unsupervised playing with life saving

pool and gym

were 4 kids running around playing tag in the lobby when we checked in at ~10pm

gym was very clean and never busy

room was very clean, i travelled with a pet and found the room to be nicer than expected

the staff let a bunch of kids chill at the pool a little past closing time

there is no mineral water available even in the minibar no regular laundry service although you can ask the

was told there was room service available 24 hours

not a place for families with kids

dining onsite was fantastic and the rooftop bar was fun and unique

the bloody mary bar and breakfast was outstanding

helpful staff, guest laundry

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

there was a coin laundry so it was convenient to use

the pool and hot tub , the laundry facilities, and rooftop patio were all great

dirty laundry left in room

the gym was clean

for casino

close to pnc park. comfortable beds, couch. like the kitchenette. plenty of closet space.

could have more to pick from for breakfast

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

room service facilities could have been improved a lot

breakfast not included, seemed like it would be but they either had it shut down or were

good location, nice gym

better gym and a more reasonle parking prices

had laundry bins and appeared to be doing laundry or packing it or something right in the front lobby

several times were turned down for towels because they admitted they didn t do laundry for several days

breakfast was just so-so, but not bad

pool wasn't open for my kids

the kids loved the pool. and the parents loved that it was close to things to do.

machine on my floor was broken, they did not have a lot of tv channels, you have to pay to watch kids channels

we were in town for a cheerleading competition at the convention center, our kids did not compete until very

we were in town for a cheerleading competition at the convention center, our kids did not compete until very

location was great, the onsite restaurant- bills bar and burgers- was fantastic

kids running up and down the hallway at 10pm

and also liked the fact that there were kitchen and laundry in the room

historic building, good location, convenient suite with full kitchen and laundry in unit if that's needed or

coffee offerings in room were great, they offered laundry detergent, dishwasher detergent, dishes

it was such a nice place to stay! everything was perfect including the gym!

it was also great to have our own kitchen and have plenty of space to spread out

food was excellent , laundry on site and they even gave me detergent

it is pretty quiet on the property which is a good thing, and there s a laundry room near the lobby

we loved all the amenities, the bar, breakfast, gym, laundry room

i could hear the laundry room in the evening

i also loved the exercising to the gym and swimming in the pool

the amenities were missing; simple items such as a laundry bag, washcloths and bath mats were unavailable

those kids ran up and down the halls all hours of the night,even after several quests complained

everything you would need, the entire place was clean and updated, the beds were comfortable, the breakfast was

a pool and that's the only reason why i booked with that hotel was a ladies getaway for me and my kids

i was in town for a race and were very amendable to late check out

no laundry facilities

decor, lobby bar view

i love the fact the the gym have to be key access only and the building as well

gym and common areas were not as clean as i would expect

great location, helpful staff, good gym, comfortable and clean.

also they were folding laundry in the lobby of the hotel

for a small family but just the little extras at this hotel that were the bonus - swimming pool, laundry room

suites are great because they have a full kitchen: regular sized fridge with microwave and a dishwasher

could connect to wifi, and was charged for parking after i was told it was

2) room was quite dusty 3) i had a party for my kids birthday i asked for bags never got them

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

had an issue with guest laundry

has laundry too for long trips

everything was great. my kids loved the pool area.

they have a breakfast sandwich and a coffee station downstairs with a grab and go bag that you can sit and eat

the bar was so much fun

the best breakfast

so lovely! so well restored and comfortable. great breakfast and staff.

the accommodations felt super luxe, the breakfast was delicious, gym was surprisingly well appointed, and

needed to do some laundry

self laundry was a big plus for us since we are travelling

super shuttle service got us everywhere we wanted to be in pittsburgh that evening

beware~the woman that works the bar (jamie dark black hair) is very edgy

modern. clean. comfortable beds. restaurant on site. fee shuttle to football game

didn't like that there was no laundry or available exercise facility at this location

they had a shuttle and recommended a few places to to for dinner

conveniently located and pet friendly.

gym was amazingly dmall

not have a gym facility, vending machines of any kind or a bathhouse

large laundry room and full kitchen to make a light dinner

liker the mini kitchen

gym and pool

breakfast was really nice too, especially the bagels and scrambled eggs

gym and pool

had a restaurant, no room service

staff was great - perfect location to attend event at the peterson arena

the atmosphere in the bar for dinner was great

wish i could of ordered room service, no facility available

only issue i encountered was connecting to wifi.

to pay to wash laundry

laundry facility came in handg

rooms were clean and comfortable, it had a nice view and the breakfast was good.

buffet breakfast was free and delicious

cleanliness, personnel and breakfast selection and quality.

hotel is very clean, the beds super comfortable, great bar and restaurant with beautiful views

they had given us a bar of soap for the shower and provided spoons or stir sticks for the coffee

our waitress in the bar was awesome

room service was also provided in to-go packaging

and rooftop bar were great