up at 5am by laundry delivery truck then again at 6am by food delivery truck

only downside was the wifi which was quite slow and sometimes dropped out, making it tricky to look up local

friendly staff, very helpful and informative of bar opening times, room service, calling taxis etc

picked this hotel due to having free and secure parking, and to our surprise the location was perfect, with a

plenty secure parking yes very good , will stay again and recommend

fantastic free laundry in the basement (buy wash tablets at reception) and tumble driers

free laundry and big room

to main city centre, lift, laundry, drying rack in bathroom and other useful amenities like iron, ironing board

room, lovely breakfast, laundry facilities, really clean, staff knew the local area & were helpful/friendly,

i like that there was a laundry room on site for guests too

the laundry was plentiful and very clean

from above disturbed us through the night, but hotel were good enough to allow a very late check out so we could

decor, friendly staff, great bar for an evening drink

since we were with young kids, we needed extra attention and care which we willingly got

good prices in both the bar and room service

no slippers also, laundry was expensive, location little far from

the wardrobe had just one shelf which had laundry bags & an iron on

staff - nothing was too much trouble - especially in the restaurant (breakfast x 2 days) - room service lovely

friendly staff, gym and library brilliant spaces, clean and cosy

the bed was not comfortable. the tv was not working for the kids.

were a little tired and in need of attention there was no air con in the room there were no laundry bags so

no room service even though there was a menu.

you could go the gym and swimming for free

manchester not a pet friendly city.

location, comfortable room, nice & welcoming bar area

saw room cleaner using laundry towels wrapped around mop which is not their intended purpose

could have done with another towel but understand this is budget so keeping down laundry costs.

they tried to give me a dirty laundry cart for my baby to sleep in

without laundry service

fresh varied buffet breakfast...nicely set you up for the day

car park with laundry trucks early in the morning

in reality we were on the first floor overlooking the car park on laundry collection day

room was warm and comfortable and breakfast bar was very well stocked with good quality food

food wasn't up to much. bar was a bit expensive

clean, bed was comfy, the location is lovely, breakfast was served smoothly and they arranged my late check out

i left some dirty clothes for laundry but they did not take them without given me a reason although l followed

we came after spending a week at the lake district so had 2 bags of laundry

the hourly additional charges for the late check out was a little expensive.

lovely bar

we travelled for our first wedding anniversary and i payed an additional for rose petals on my

had a couple of little winges: you said you would only take the towels away for laundry if we left them on the

the gym was a nice touch and very well air conditioned

friendly team on reception & bar. late check out 12pm

the quality of the bar meal in the evening, which came at a hefty price.

drinks in bar slightly expensive but happy hour helps. nothing bad to report

laundry

laundry. smell of detergent in the clothes.

surely for a hotel like the hilton you need free wifi

breakfast in podium restaurant was very good with an extensive choice

gym could be improved

no laundry facility

quirky bar good food excellent friendly staff room good fluffy towels and great location we will be

poor service and no gym (be aware of that)

free gym class was a huge

wifi best connection i ever had from a hotel with fast speed

we were a family with small kids and was very very

perfect for kids

loved the spaciousness of the rooms and the little added games for kids

decor was lovely staff were helpful and friendly gym was nice and clean

limited menu for kids

the cleaner managed to throw my swimshorts out with laundry and i am still yet to receive them

dropped my laundry within 5 min at 1:30 am because i called to check for the eta, and it was actually ready

loved staying at this hotel, great decor in lobby and bars, superb breakfast and great service

requested an early check to make the most of the spa facilities before an event later in the day and to allow

kids in spa area

showers were nice. kitchen was nice. lighting was nice. air con was nice.

room service would have been good also so we could get food and drinks after the bar/restaurant was

muffins they were cuisine de france taking out wrappers and displayed on trays delivered up to room service

central location in manchester very easy check in and out process lovely cocktails in downstairs bar lovely

the bar was super cool and the staff knowledgeable in the art of cocktails

have met with the morning manger hannah and explained her the situation which she said it s the laundry firm

food and drink in bar good with friendly service

the fact that kids could only use the pool at certain times.

the indoor pool could be cooler and also women's chaning rooms.

close to the city and arena very clean and very comfortable late check out

great value for money. we had a one night stay, late check out and breakfast all for 77

g room services and menus, how the tv works with wifi and such, just small things

wifi could have been better

the spa facilities and room quality exceeded

that i was only in for one night. missed the breakfast because the bed was so comfortable

being woken at 445am by laundry vehicle clattering roll pallets right outside out bedroom

laundry service done during our 3 night stay (the cleaning staff were super friendly but over

we were on the ground floor and the constant moving of laundry trolleys outside was rather noisy

we were not informed upon arrival that there would be a laundry delivery prior to 7 am that would continue for

close to the laundry room, early mornings were a bit noisy

location to my office -- rooms always comfortable with large beds, nice sized showers, quick wifi and lovely

grandchildren were delighted with their view of old trafford, sweets & drinks free from the mini bar & exceptional

only thing was the very poor wifi

the room service menu wasn t great. no deserts just panini

free parking, free mini fridge, room, breakfast, bar and free wifi.

sky sports in room, room service used to bring beverages

on new years eve, we ordered room service from the menu

room service was poor.

the stay, the shower looked amazing haha honestly, the only negative in all seriousness, was the wifi (whilst

hotel, great staff & service incredible value for money and the room service express menu was unbelievably good

the access to infinity pool which had tower clock view and the bathtub in the

- room ready early - beautiful city centre hotel - beautifully decorated with wonderful spa facilities

stay, gym, pool and spa were excellent

the roof top spa and jacuzzi was also a selling point and a nice little touch

room service was amazing and very quick

noisy, sounded like the rook was above a busy laundry room

we also love the sterling bar & live music it s a perfect way to finish the evening

excellent staff are very kind and the room service was great. would defiantly visit again :)

pillows noise from outside the building as very central location strong smell from the kitchen noisy

of it paul front of house reception staff kitchen staff bar staff and restaurant staff all amazing absolutely

location of the room (212) was noisy during the night - not sure if we were above the laundry or kitchen but a

i also had prepaid for some strawberries and rose petals to be in the room upon arrival as this was a valentines

the layout is over numerous floors with the reception, restaurant and bar at the top, this makes the best use

i ordered some extras like a birthday cake and rose petal turn down on the bed which were put there at the

wifi was so slow to be unusable

suite was so beautiful, staff were friendly and attentive, even going beyond to ensure i had my laundry returned

very noisy laundry delivery and collection lorry underneath my window at 06

asked for a laundry service that was not done and that really affected our holiday plan the classic room

the laundry service was also good and value for money to get done

the room was at the side of the building where the laundry and deliveries are received, making it very noisy

car parking was not nearby. had to call taxi ourselves. gym facilities.

poor wifi connection

was great, good rooms, great breakfast, nice spacious rooms, good gym and a good bar for a nightcap

clean room, room service, afternoon tea ud83cudf75, quite environment, good location

wifi was solid

clearly an extra pound or two spent on the linen, and a good laundry service in use

dirty laundry carts constantly in hall by lifts

night stay, 1st night we were disturbed by the drunk public and bottle banks, plus the laundry collected 6

laundry, weak wifi, noisy, and with some drunken and drugged people, some even vomit at the

really enjoyed our stay, the hotel was very clean, cosy, big bathroom, water very hot , good wifi connection

they didn t have basic services like umbrellas, laundry bags, etc.

food in the hotel looked good value for money - even room service although i couldn t comment as we didn

early check in, staff were great

early check in and late check out was at a very reasonable price

good free wifi

there were marks all over the walls in rooms and corridors, mess on the carpets, dirty laundry left outside

room, pool, robes, towels, late check out

pool was run by a private spa people had paid for a spa day and there was kids from the hotel

pool, gym, spa services are shared and not private to hotel.

and changed our room every corner of this hotel was so clean and amazing and well decorated the spa was a lovely

t leave laundry trolleys in the corridors all day because wheelchairs and pushchairs etc need to pass and

three containers purposefully broken (to avoid people stealing them) no slippers in the room no laundry bag for

i really have to mention something i would say i noticed there was no laundry bags in the room

only one towel so went to reception to ask for a second only to be told there was an issue with laundry facilities

room service pizza was not wonderful quality, just an ordinary frozen pizza

can hear is large banging all night, then the aircon unit was banging like mad, outside is the laundry room,

a very bad neck the next day, the room was very disappointing and the hotel had piles of dirty laundry in the

dirty laundry outside room on arrival - it was 6pm

laundry outside room on arrival - it was 6pm

only minor issue was the room was missing a few items - laundry bag, bottle opener etc so i had to ring reception

however, if you ever do in-house laundry, please check the price first

bath room requires additional accessories no glass, in the wardrobe no slipper no laundry bag

you should give the option of skipping the room service (i mean the cleaning of the room)

waited an hour and a half for our room service order to arrive, and when it did, one of the main courses was

perfect location (everything in walking distance and great access to public transport), equipment gym, very

- finally, although it isn't a cheap feature, it would have been made better if there had been a laundry service

resorting to use the stairs which took you through laundry stores into unpleasant back areas of the hotel

staff refused to let me leave a bag of clothes at reception for collection by laundry service

customer service skills, had to walk through a back alley stairwell outside and through the staff laundry room

dirty room, other people s laundry left in the room, fire alarm set off by someone at 6am

no ironing facilities or laundry

no laundry service, very expensive 3rd party service that replaces it.

that there was a laundry service but this was not correct and no washing machines on site

i also liked the option of not having housekeeping for 2 nights of our stay to save on laundry and cleaning

room we stayed in was above the laundry room so was very noisy

laundry service

room was next to the laundry room and we could hear staff chatting and singing really clearly as if they were

no laundry service one room had no drawers in it

no room

room service needs attention

the manager was so good sorted us out for an early check in

room service didn t bring up my full order but i m guessing there was a confusion

excellent gym facilities and restaurant had a wonderful panoramic view of manchester

the hotel is great with late check out and perks like a free drink which really makes me feel valued as a

from train station post office and shop next door restaurant and bar opposite managed to have early check in

it smelled like dogs and it says they have laundry service on booking

the wifi wasn t very good

wifi connection was not clear.

didn't work, due to somebody stealing the cable from the tv, plus wifi was down in room, but did get offered a

the room was comfortable and clean with good wifi for working

no laundry bag, no fridge in the room

had a late check-in around 11:00pm, the receptionist was extremely rude upon my arrival and even imposed

close to food and bar places and not too far to palace theatre

check in service, room service.

we did ask room service for a change of bedding but they only made it which was a-bit upsetting

room 625 - right next to one of the laundry pantries, housekeepers constantly banging the door shut which woke

hotel laundry was quick and efficient

only downside is i asked for an early check in and had to wait 2

breakfast and breakfast staff were so helpful and friendly and went out of their way to make my kids feel special

room service not available 24 hours.

stay 2 nights, cove minshull provide cozy apartment for both or us, we do laundry in unit, safe and warm which

00pm for an early check in

the gym was decent as well, it had more in it than i expected

the area is not suitable to hang around with kids at late night especially in weekend

because kids had the twin room they ended up with a much bigger bedroom than the parents and had an ensuite

they have laundry services and early checkin options

the noise in room 126 when the laundry van came in the early hours

good location for us. room , food , bar and staff ud83dudc4d

noisy neighbours, kids partying all hours of the night

staff is accommodating when i requested room close to elevator and an hour late check out

or using chairs covers to re-wash them sometimes we need early check in but they not flexable

we like this hotel. comfy room, good breakfast.

couldn't connect to wifi but overall hotel exceeded expectations.

breakfast; nice that bar stayed open till 2 am so could stop for drink after concert

the early check in request was able to be honoured and the check in and parking process was very simple

laundry - can i have a courier pick up my laundry at reception

where they can to do their bit for the environment, reminding guests to consider the amount of laundry generated

is no refrigerator in the room, no ventilation in the bathroom and no laundry service available, they said

in room 110 , think it was next to the laundry which i could hear but did not bother me too much , rooms are

but im giving a big shout out to the housekeeping staff who were lovely, especially the man doing laundry who

room was next to a laundry/store room

laundry trolley was in the middle of the corridor for the 3-days stay; room was never cleaned;

back only one pillow supplied and of substandard quality the bathroom pod was unclean there was a laundry crate

given upper floor room where all the laundry is processed - constant noise and chatter outside my door from

cheap, late bar and pool table, cheap snacks, very central

great, free laundry services also

we liked the parking, the location, the laundry facilities, the photo facilities.

ironing board, iron, laundry room, fitness room, excellent parking

we travelled with a baby, and there is an onsite laundry which would come in handy if required

the only piece of advice would be to supply washing powder etc in the laundry room

also, when we checked into our room at 3pm there were piles and piles of laundry in the corridor

laundry service is provided by an unreliable third party and the hotel is no help when the third

but it was about early check in and late check out, which they took care of in person, free of charge

jose was excellent when checking us in. breakfast was lovely and the gym was clean.

breakfast was amazing probably one of the best i ve had

without prior authorization or explanation after explicit assurances that only laundry fees ( 160 from

couldn't get adequate support on the laundry process.

only downside is that there isn t a pool and the dumbbells in the gym only go up to 20kg

manager very helpful, late check out no problem

nothing, wifi was kind of slow that s all

noisy with bin or laundry collection at 7am

i was woken up at 6am as my window overlooked the bins and laundry area and they were emptying bins and offloading

placed in a room next to the laundry/cleaning room which meant at 6:30am constant banging and slamming of doors

we had room service for the evening meal ; the food

good location couldn't fault it bar was good and room service was quick am

also we were on the second floor and there was a lot of noise pollution from the bar downstairs and from outside

no room service, but tick shop in room great idea

could not access wifi

the wifi signal is really strong so i could get plenty of work done

an early check in was no problem, and from memory, they even arranged for our bags to be taken to our

a cleaner who we made contact with confirmed she had been in the room to replace laundry bags

room facilities, coffee maker, fridge contents complimentary, comfortable bed, quiet, good gym

i was then charged twice for my late check out request and i m currently awaiting a refund

comfy bed. self service breakfast with plenty of choice. 12 o clock check out. fast wifi.

everything was amazing, service, location and the gym

clean room, very good value for money, amazing breakfast

didn’t have time for breakfast as i had an early check in at the airport but coffee was good.

a busy little place, good atmos in the bar and plenty of people milling about for breakfast

it was also nice the bar stays open late so after seeing chase and status we could wind down and chat with the

no early check in option

lastly,some of the pillows had the damp smell of undried laundry

i think it maybe got mixed up with the laundry

would have preferred the bar to be open late

the wifi was great, i was able to work remotely and do teams meetings

the bar was very nice and heated.

not just the room itself, but the hallways as well which were also packed with dirty laundry and don't even

till nearly 2 o'clock, then the staff decided to make loads of noise in the hall way taking the laundry bags

laundry in the corridors no toilet paper in toilet sink was blocked toilets/ bathroom wasn t fit

used laundry was thrown on the floor in the corner of the landing, the carpets don t seem to have seen

wifi didn't work at all

for example, i had asked for early checkin and took the bid for the upgrade, unfortunately when i arrived they

the rooms lacked visible information on the restaurant or room service, instructions on how to use the ac, the

nice little bar behind reception

the wifi and breakfast.

friendly staff. clean and comfortable room. has mini gym.

hotel was beautiful and both staff at reception and bar were very helpful

if i'd known how great the gym was i would have brought my workout clothes

breakfast was brilliant and the gym was excellent

super fast wifi too, which helped as was there on business

room service was fast and food was exceptional

checking in and out was super easy, they were great with the parking too

free on street parking across

switching off wifi was bad

it's great value for money. the included free wifi is a bonus.

staff , cleanliness, room service, and location.

room service wasn t working

* poor wifi coverage to our room (7th floor) - needs wifi extender

wifi didn't work very well during our stay

on room service menu

would have liked a mini bar in room but wouldn t say this was something to dislike

staff for help / advice and wasn t offered anything apart from a tip i could pay 50 to their laundry company

to be lack of amenities for guest, no microwave, no guest laundry besides send away service with a cost

only negative was that you could hear a laundry room clunking away during the day.

they lost my laundry!! although they will reimburse me the cost of the lost items.

unable to get the tv in the room to work . not a big deal for us but if we had kids

free laundry machines and dryer, i have nothing negative to say about resident inn

the room (apartment) was cleaned and tidied every day and there was a shared laundry i could use too

generous sized rooms with kitchenette, free laundry service and an expansive lounge area with 24hr access to

well fitted out, it was warm and homely well furnished, beds were extremely comfortable and ample laundry

laundry facilities