wifi a bit intermittent

friendly staff, breakfast included in very good price, comfy beds and room, great shower and great location

professional and courteous staff, the rooms very nicely decorated and clean and tidy, the free breakfast was

breakfast, clean room, prompt maintenance staffs are friendly and too good location is ideal and at

we also have breakfast included in the room price which is well worth it ,eggs cooked to order and a lovely

laundry on floor in corridors this should be put directly into skips not on carpets high infection

the food is lovely, available until late and the breakfast is fabulous, so much choice in a really welcoming

this break was just what we needed after a stressful christmas and we were relaxed, even with kids

the pool and gym facilities are a bonus and parking is easy

the kids absolutely loved it

wouldn't flush big crack in the sink woken up at 6 am by the laundry truck fobbed off by

the vr bar was excellent, a big space and well equipped with lots of games for kids and big kids

very loud uncontrollable kids

room service food was very well presented and tasty

i assume new chef or kitchen staff

laundry left lying around in breakfast area

was a fiasco as the otel was fully booked and the kitchen and waiting staff could not keep up

big room, good bed and wifi, good soundproofing

the bar was a bit small

the breakfast selection was perfect and set us up for the day

laundry and bathroom was clean.

stairs were cluttered with laundry bags, probably breaking health and safety

wifi access very variable

bar food was really good

comfortable room with strong wifi and excellent hot water

from lugging our heavy suitcase up and down the stairs, to getting us a few bits of laundry done - and returned

could hear other guests in the next room. i was next to the laundry so woken in the morning.

wifi not good enough

rooms were ideal bed was comfortable prices in bar were ok and staff very helpful

parking was a little right especially the disabled spot to get out of but there was plenty which is

and laundry room next to my room dryer

comfy bed, parking and breakfast

very easy to find and plenty of car parking

quiet despite being on a main road. excellent breakfast. attentive staff. easy free parking.

when a wedding on couldn t find a seat in bar bit disappointing

5 hrs to check in as no laundry available

and also to the two guys on the bar - i think one was called john-paul

room service and paid 3

no back up provisions for food due covid whereas other hotels provide room

there was no phone to say they offered room service

superb cooked breakfast plenty of car parking excellent choice of beer and great wine

breakfast was included and was beautiful and our server was fab, very professional and does such a

location nestled in a beautiful valley room was beautiful, outside bar area was great

it is beautiful setting, excellent parking

wifi was terrible

parking a bit tight

well presented ground floor reception, bar and restaurant

location with lots of parking

breakfast expectational

it was a busy evening in the restaurant & bar following a wedding but the service was, as always, quick and

staff were incredibly welcoming and attentive, particularly the bar staff, nothing was too much trouble

across a part of the desk, crumbs etc under the glass and there was nowhere to sit if you wanted room service

the kitchen was a bit odd, a long corridor in the lower ground floor but it worked for us

the room was beautiful with great attention to detail, very lovely bar and staff.

breakfast was also excellent with well cooked food and attentive

front office staff, unhelpful, made up prices for my laundry to suit themselves,guessing went into their pockets

great breakfast and bar food was lovely too

very nice comftable beds plenty of pillows good wifi nice staff nice bar just all round a good hotel for the

free car parking

buffet breakfast was fantastic

particular praise to laundry service - super soft towels

breakfast was nice, parking fine, staff very friendly, easy to find and convenient for travel

adequate parking to the rear

the breakfast was good value for money too

breakfast was nice, parking fine, staff very friendly, easy to find and convenient for travel

i arrived to heaps of laundry piled up next to my room, though it was moved

good staff very helpful and friendly specially the young girl at reception and colin behind the bar really

use of pool and sauna was enjoyable

didn t get a chance to use the spa and the gym but that was down to me.

it s a shame the pool isn t bigger but it s lovely to have dip

out window was laundry cart staff loud in corridor early morning no personal touch at check

noisy think we were next to a laundry or boiler room!

also irritating that they noisly wheel the big laundry carts across the carpark by the bedroom windows for a

noisy but to be expected as kids from the party were running about the corridors, did settle eventually though

of a week, no answer) and seems the staff member manning the tablets is also manning the bar and room service

comfy room, wifi worked well

wifi was good and staff was pleasant

we had one day without wifi

prefer a locked mini bar as travelling families may not want their kids guzzling extremely overpriced junk food

while the restaurant could benefit from offering a wider variety of breakfast options, the staff were friendly

not pleasant view:( glass recycling lorry saturday morning, laundry lorry monday morning, banging doors and a

wifi was good

place to stay, rooms immaculate, bed comfortable, breakfast lovely

nice view over the golf course and lovely views from the restaurant

glad of late check

nice bar area

the wifi was intermittent at best and the tv in our room did not work one day

parking was not good, we stayed when there was a wedding happening, the car park was full, so after

they have wedding on (as it happened to us) the bar will get full with all the wedding guests and then you won

wifi internet was very poor, constantly having to re-enter the password, and no security

food we had delivered by room service could be better

the views were breathtaking, plenty of parking and very quiet

food , room and ev charger.

wifi was a bit slow had better luck with my phone.

free wifi, but very slow. was better off using my own 4g

reception advised they had problems with their laundry supplies and couldn't provide a second towel

i felt very sorry for the cleaning staff lugging their laundry bags up and down - the highest floor is 120

two camp beds were then provided for the kids

i requested the possibility of an early check in and received no response

just bar food

laundry service or machines for self laundry

it was my first trip away with three kids and they made the experience so much better

specially the the big windows where my kids can sit there

day, fan in room, nice shower, tv was a good size with good range of channels, no issues with wifi, nice

central location pleasant, polite, efficient and informative reception, bar and restaurant staff clean comfortable

laundry on floor outside elevator throughout stay.

laundry piled outside of doors difficult to get in.

case', and on reaching ground floor couldn't get into hotelnwith my guest card, as it was the laundry area

clean room , comfy bed, solid gym with equipment, good room service & helpful staff.

sadly one member of my family felt unwell and i was asked to pay £10 per hour for a late check out when it

chose to stay out of town as we did not want the kids kept up in a noisey town centre hotel

best place i have found in the area. staff are lovely. price is honest. parking is great.

free parking, nice rooms garden

large wedding party with kids and adults running around until midnight banging doors, screaming and shouting

wifi was excellent in the bedroom

laundry service available with an iron and board in the room

friendly and helpful staff. comfortable rooms. good wifi excellent breakfast

staff were very friendly and helpful, room was fantastic, the building is beautiful, very clean, room service

maybe better wifi. it kept dropping out. but it wasn't important for me

such friendly staff hotel was absolutely spotless bar and drinks prices very reasonable

location is fabulous and the bar was lovely a cosy with an open fire

plenty of parking

i have pet allergies and assume there are pets somewhere as i had a little trouble breathing

there is plenty of parking space

the olde world appeal of the pub .the staff where very pleasant and helpful. parking great

a blouse cleaned over the weekend and they did it for me in the their machine as there is no laundry service at

ordered food to the room for tea and for the price, including a 5 surcharge for room service, the quality of

room service was hard to order and poor communications between staff resulted in my daughter having

10/10 and room service available

size room for the price paid, has lots of parking which was a bonus

linen (towels and bedding) smelt slightly vinegary - is this something they are doing at the laundry now

there was also a coach blocking up the entrance and we had to wait in the car before going to the parking area

a wedding on that turned out to be loud screaming kids running around knocking on doors till the early hours

parking on sight helpful

the wifi wouldn't work, my phone said i was under attack, had to use 4g

laundry outside my window

there wasn t much access to air window was restricted also being above the laundry room i m presuming as

stiff beds unclear laundry policy lack of food delivery and/or catering services

was close to amenities and had a gym

early bar closing, sunday.

dirty laundry was also strewn over the corridors during the morning whilst housekeeping were attending to

breakfast, good evening meal ,brilliant beer, reliable wifi, tv, decent coffee provided in the room

kids running round in the bar at 8-30 pm on the saturday night like it was a playground staff didn

is located right in the heart of the town lovely bar and restaurant and a nice outside seating area rooms nice

great location and staff were super pleasant. breakfast was delightful

being able to walk in the grounds, bar available

the room service was excellent and the service personal very helpful

excellent food, extremely helpful staff and easy parking.

wifi was slow and inconsistent

good wifi amazing rooms, good food and friendly staff

hotel virtually empty it would have been nice to have had a view other than of the dirty laundry

realise that i reacted with their bedding, but no one could help me with any true answers, what laundry detergent

country estate with nice spa facilities and great golf course

free parking

this area to be close to the airport as i had a flight the next morning, so to save dragging my kids out of bed

also 25 pet fee is a bit excessive when most hotels charge 10-15

in addition, the room service workers don't give a refill of the (sugar, tea bags

nice breakfast and late check out time so plenty of time to relax

great staff and breakfast

our kids love it

no laundry, definitely a problem for people planning for long stay.

no cooking allowed no microwave no laundry no iron box

laundry service is inconvenient

bar on site was great for meeting up with our friends before going out and for a last get together

assume hotel pet friendly given couple and their dog who joined me in the lift

enjoyed the spa and the afternoon tea

only minor quibble was that the gym was sometimes a little on the warm side and could have done with some air

the gym and pool and the food was incredibly good the chef is a master craftsman

breakfast was ok, although other crowne plaza hotels have menu and waiter service for breakfast

restaurant good menu, no outside noise in rooms, kids enjoyed pool.

rooms are good and clean but the laundry powder used could be more hypoallergenic and fresher, i hate scented

i was not informed a late check out was an entitlement of occupying a deluxe room

lovely rooms great breakfast good wifi couldn't fault it for the cost

breakfast, able to pay so my kids who live in leeds could join us.

the beds were so comfortable we slept in the onsite gym was small but

there is no laundry service. the air-conditioning was poor.

00 for laundry when my bill was 32

good gym & sauna facilities

staff are very friendly. rooms very clean and happy to accommodate my pet cat, spike.

breakfast items being available till stated time and not removed before

staff were very helpful in arranging a fast track for our laundry as we only stayed 2 nights

room had a shower not bath i and my kids were disappointed

late check out, warm cookie on check in. very comfy beds and access to iron and ironing board.

join to wifi was easy

drink prices in sky bar slightly expensive and cannot get a pint of beer.

always parking available

clean. value for money. parking. great breakfast and good old fashioned charm and friendliness

the mini bar was a great focal point, especially as this is a dog friendly hotel which as you can imagine

wifi wasn't good

while small, the bar area was very sociable and great for chatting to others that has been at the cricket

staircase was steep & narrow and there was a laundry bag left on the landing which was a hazard

quite a lot of noise from bar, other guests & laundry room

it has a laundry, the price, location and the staff are so kind and welcoming, funny as well

the room was right under the laundry room, at the back, past the

the staff must have been using the laundry room which was above our room

is the fact that it has only one small lift and it's used not just for hotel guests, but for the laundry trolleys

bags of laundry also left on landing through or full

i think it was a van collecting laundry etc

the exorbitant cost of in-house laundry, and a wake-up call asked for 4

room service was really quick and the food was delicious too

30pm so couldn t put kids to bed

we were offered early check in upon arrival because the room was ready, and we were upgraded free of charge to

breakfast was good

great location, the food for breakfast and evening meal was excellent. fab that kids eat free

nice relaxing bar area