clean room, nice pool, good breakfast, quiet

free car parking

rebecca helped us out with strange stuff going on in parking lot

they not only offered breakfast they offered salads and subs two time thur my stay

i got the room with the spa tub, and that was nice too

room was near the laundry room which was loud

the bar and grill on the property was terrible

not the hotels fault but kids running up and down the hallway till 2am

we loved the restaurant and bar right there in the motel

not the hotels fault but kids running up and down the hallway till 2am

stains all over the hallway carpets, sketchy staff members, horrible laundry facilities

could be better breakfast

there were no eggs or breakfast rolls.

breakfast because of covid

breakfast

breakfast staff were awesome. great to have laundry facilities

we also liked the fact that the room had a mini kitchen

the outdoor spaces, gym, and pool were great

amazing staff, clean place, breakfast was good, free parking, and wifi

amazing staff, clean place, breakfast was good, free parking, and wifi

i particularly liked the laundry facilities, which were much cheaper than expected

too many kids in the pool at all times.

pool has reservation times due to covid-no biggie, didn t mind cuz i don t like being around

went to dinner and movies pulled into the parking area, there were young kids running

breakfast was really good and the staff was very pleasant

great place for the family, very clean. breakfast was great, pool area was very clean.

friendly and helpful staff, clean room and bathroom, and the hot breakfast buffet was fantastic!

didn t find out until i arrived that pool and gym closed and they were rude when i questioned that

i work third shift and every time i ask for an early check in, im always accommodated

really enjoyed the gym too

employee brought plunger and used dirty towels from laundry to wipe up floor because he couldn't locate a mop

laundry room was clean

parking lot needs paving

hd tv and wifi

the construction, lack of staff after 8pm, large holes in the parking lot

first picture in booking is the pool

employee brittany told us the pool was open and it wasn t

nice guest laundry

breakfast was good and was replenished when needed

the breakfast was good too

wifi would not stay on

special shout out to janice for being so lovely during our breakfast

there was puke all over the wall by the sink , a full bottle of laundry soap just randomly in the window

3 kids with nothing to do

pet friendly. front desk worker was exceedingly productive

that the continental breakfast did not offer hot eggs and a side meat.

put on the 3rd floor with a pet after adding to my booking that i requested the first floor, however they said

washing machine was broken when i needed to do laundry.

pool closed

gym area is small, and was closed during my stay

clean and bright. good breakfast. spacious room and pet friendly.

slippery floor st breakfast place. quality of cleaning.

the towels were unusable they had stains and felt like they were full of laundry detergent that didn t

towels in bathroom i asked for towels was told there in laundry we will bring them too your room when done 5

laundry facility broken

it had laundry machines

no pool

no working laundry facility as advertised

i stayed in the room on the main level right in front the employees laundry room, there were people in and out

shabby rooms, no remote, told to go to laundry for towels by cleaning staff.

my room across from laundry room a lot of noise

my only complaint is that when i booked the room it was for $66 and i paid $39 for parking but my cc was charged

laundry area was insanely hot and didn't work

tight parking spots.

and also they don't have a password protected wifi

quiet and ample parking

i didn't like the handicap parking spots being taken up by long term parking.

and microwave in room, vending machine just down the hall was well-stocked and reasonably priced, laundry room

requesting more blankets, the answer was negative and said they didn't have access to the laundry or housekeeping

laundry room awfull

laundry was convenient

great staff, clean and comfortable, and i was able to use a coin laundry that was very helpful.

fresh coffee and laundry facilities available 24 hours

we also had parking available right outside our suite which was quite convenient

people sitting on the stairs smoking. cars taking up to 2 parking spaces at the same time.

parking could have been a bit better, but was adequate

wasnt too much to dislike about the place, if i would say anything i guess the parking could be a bit

was awre of it being pet friendly, but there seemed to be a lot of pets

gum on the ceiling ( which i thought was a big bug at first), our spa tub didnt fully work

location was excellent and parking was a breeze

parking was good.

breakfast may be

awesome fact that there was a laundry room to wash and dry your own clothes if needed

good location. great breakfast. lots of parking.

all amenities are great! warm pool, in house staff, food, gym, free water

was attempted stolen from parking lot

breakfast was out, and everything looked fresh

i exchanged my own towels in the laundry on instructions from maintenance

no. loved the laundry room and weight room!

indoor pool and laundry center

kids had a fun time in the pool

the staff was outstanding . breakfast was excellent

vagueness about pet fee which seemed extreme compared to other locations.

unruly and unsupervised kids had overrun the swimming pool making it a very unpleasant place to be - unusable

location, the kitchen, the pool, and the hot tub

pool was apparently closed for maintenance, we were told it was opened

dust/ dirtiness table. dirty stained cloth chair and automan. breakfast was low quality.

coined laundry and the coined beverage and snack machine

washer nd dryer could of been for free if u offer laundry then that s what it should be the vending machine

can do my laundry

never been to a hotel with a nice kitchen area in it so i thought that was very cool

kitchenette and the pet accessible room was convienient

it was 20 and had to walk outside with two kids barefoot to enter the pool

also pool area very dirty and no towels

i can say was unpleasant was that our room was beside an opening that you can see the lobby and bar area and

room service breakfast was better than expected and arrived hot

room service is excellent and everything is done with class

shuttle service driver was excellent

free shuttle will take one to a number and variety of dinning options as well as to one s airline

shuttle and excellent proximity to dtw airport

location was convenient, close to restaurants. shuttle service to airport was a bonus!

they had bed bugs me and my kids woke up with bite marks

we chose this place because we needed laundry facilities and were informed that they were out of order, very

customer service, had to take towels to laundry ourselves and garbage out

and when i tried to santize my clothes from any possible contamination the laundry machine was broken so i had

amenties was un available out door pool not available garden not available laundry room not available no game

the laundry room was down

the maid forgot to leave laundry bags in the closet.

were some of the most accommodating and friendly we encountered, and we were so grateful for the laundry facilities

near to airport, good value, laundry was a bonus, quick check-in, room was large and clean, exercise room near

fast check in, helpful staff who provided information on airport parking, clean room, and a nice breakfast area

close to airport, provided parking and shuttle to airport

was a descent price, has a gym, pool, restaurant and bar.

the bar and grill was exceptional

the pool was pretty much empty the entire stay and the room was decently clean

convenient to airport with shuttle

the shuttle was exactly what we were looking for when i booked it

no restaurant, no help if you don't have change for laundry etc

oh and they have a guest laundry room that is worth it alone

tv wasna ? ? t working probably wifi was very very very slow

i had them schedule me a shuttle and they did and i also asked for a courtesy call to make sure i was up in

the shuttle is ultra-convenient, running every 30 minutes 24/7

there is a guest laundry room facility which is so convenient

also appreciated the bag to put dirty laundry in

had a guest laundry

the shuttle driver didn't speak to us

to metro airport and ground transportation shuttle location

laundry facilities and gym facilities

booked the hotel for its convenient location to the airport, laundry facilities, and fitness center

popping the toilet seat back into place when using the facilities and the floor with the guest laundry machines

much chlorine was used in the laundry

laundry room was a life saver

throw bleach in the laundry

the dispenser for laundry soap didn t work

i liked the fact that they had a guest laundry and i didn't need to go find a laundromat.

there was a laundry room and business room, both of which i used

wifi was strong, access to computer room and laundry were very timely

the common areas in this hotel are subpar with large overflowing bins of laundry in the hallways

check out, clean guest laundry, fitness center, nice friendly bar, helpful staff ,store prices not too bad and

tears in hallway paper from either bellhop or laundry carts, never heard a vacuum run from any rooms being

down the hall from the laundry in the hallway was not clean and also there was a bug in the room that my wife

i was put in the room after the laundry / housekeeping dock and building/ renovation works

the laundry department had employees who called off and the staff was not prepared

we had a great experience and the breakfast buffet was awesome as well

free airport shuttle. off site airport parking with qwick-park

would be nice to have a sink in the kitchen area.

the hotel is conveniently located near the airport with a free shuttle

i had to clean and sanitize the whole room i had to ask the laundry lady because the house keepers did not

the price. on site laundry.

wifi din't work

no long term parking at hotel but there's abpkace right across street with shuttle to

the staff was great and the location and shuttle service was super convenient for air travel

i liked the laundry facilities on each floor. this really impressed me.

didn't eat breakfast here, but hotel is in excellent spot near the airport and other convenient store(s) and

very close to airport! pool was clean and warm!

no breakfast provided

shuttle to the hotel was every 30 mins

had a loud clicking noise that varied but was always there; maybe we were under a laundry or similar

was the only one in the morning by herself going back and forth from her desk to the kitchen, laundry was only

pool and hot tub were very tiny.

convenient location, nice breakfast, friendly staff

pool was really cold.

i was rudely kicked out at 10:05 pm after telling the laundry girl the website said 11

only thing i don t like is there is no room service lol

relaxation at it's finest <3 my girls were able to have fun in the pool while i enjoy the

proximity to airport, shuttle service, and quality of service.

the swimming pool for the kids, and the cleanliness of the entire hotel

were noisy kids this time, had to get up early

we love the indoor pool and jacuzzi

i booked my sister and her kids into sheriton next door there pool was

only problem i encountered was that the shuttle service that i had called for was 40 mins late

parking and shuttle was on time early in the morning

was close to the airport, it had a little shop to buy food, a small swimming pool, a vending machine and ice on

ans we needed an early shuttle ride to airport and front desk clerk was so helpful and got us a shuttle very

pool area was operational

gym was closed.

didn't like that the pool and gym area closed too early

having an airport shuttle that runs every 15 minutes in the morning is amazing

pool was great!

appointed modern room, fast wifi, quiet, good toiletries (but made in china), friendly reception desk, airport

very, very clean! comfortable, quiet and clean. the breakfast was awesome!!!

room size and comfort, breakfast, parking, friendliness of staff, convenience store at the hotel

finally, allison came out of the laundry room door & said she was in the bathroom

were low, bed reading lights broken, kids could get hurt just touching them

were low, bed reading lights broken, kids could get hurt just touching them

rooms was very clean and quiet, the staff was kind and helpful and breakfast was excellent.

beds are comfortable, good breakfast.

laundry room should be open all night long

early breakfast, bar and restaurant on site

for the money, staff are always on the ball, rooms we have had never any complaints, the capital bar and grill

there were no eggs breakfast was mostly bagels and pastry. bed was comfortable

the shuttle driver ws

laundry dryer was broken

so we had to use the service elevator all the time which meant walking past the laundry rooms which always

the pool and jacuzzi were great. laundry room were easy to access, and the breakfast.

hot tub was broken halls were dirty. more hooks needed in bathroom. gym equipment broken.

everything was very clean i had a great stay spa tub was amazing

restaurant has good menu parking $5 breakfast surprisingly good guest laundry

self serve laundry and a clothes dryer are offered to guests

liked availability of laundry facility, exceptional facility

they have laundry facilities which was great for us

hotel is pet friendly with an fenced yard, has 2 elevators, great pool area and laundry on site if you need it

the guest laundry facility's washer ate my $2

room great price , but the gym wasn t in use don t know why there are no coffee shops or restaurants close

were no pet friendly areas around the hotel

wifi signal was weak in the room.

enough parking,small tv,old heating system,the place just needs updating period for the price

love the place. free breakfast and laundry. worry free hotel.

is very clean, updated and has multiple conveniences such as breakfast, laundry and a large pool

breakfast and access to free laundry services

loves breakfast and the fact their was laundry available .. kindness of staff as well .

the breakfast was good. and the rooms were clean.

no laundry

laundry facilities

there were a lot of choices for breakfast

the location, free breakfast & parking

loved the pantry and the pool area

fitness room, laundry and breakfast area

the indoor pool, laundry room, and amazing breakfast in the morning are all great perks of staying there

the staff and laundry room.

hotel has all the amenities you could wish for: breakfast, indoor pool,jacuzzi suite, gym laundry snack store

full house only one elevator ran low on food due to so many guests nice to have laundry on site

desk attendant could not find key to money drawer to exchange bills for coins to do laundry

hotel provides laundry facilities which was helpful

room was clean and pool was great

pool was cloudy

small free parking, and paying for wifi..

i didn't use any of the facilities on site (pool, exercise room, laundry) because it was a one night stay and

they have laundry facilies,they, had not quarters

laundry dryer wasn't working which made it difficult to do our laundry ice machine wasn't

when i needed clean towels, the front desk sent me to the laundry room to ask for more

clean room laundry facilities on site free breakfast close to amtrak and public transit.

the price for two nights with the spa tub

room and spa tub were nice. no issues

the parking lot is crappy , you can hear all the traffic outside, didn't like that

the spa was nice the room was ok

spa tub was disgusting

onsite laundry was helpful to have

there was only a satisfying continental breakfast

kitchenette was a plus in addition to the kitchenware that was provided

no kitchen utencils

i was surprised that i had to ask for kitchen gear

staff and great service from the door to the checkin desk and the bar spacious, comfortable rooms with a desk

bar staff was pleasant under pressure with multiple parties

to have lounge bar music for a saturday night

in the room one morning, there was no good view out the window as most of it is surrounded by parking lots,

i couldn't find a menu in the bedroom for room service but everything else was great

nice laundry room

having free parking was a big plus, and the laundry facilities were a welcome convenience for extended stays

and the extras like the gym, wifi, laundry and the kitchenette worked perfectly

the parking lot had trash everywhere

what we were doing the girl runs back in and tell us nevermind, yall i don t have to go get my kids no more

amenities in the hotel were down i assume because of covid and staffing issues but there was no bar there's

price and the overall location and the pool and breakfast. comfortable bed too.

i ate breakfast one morning. it was fine.

and bathroom were clean, room was quiet, bed was comfortable, friendly and helpful staff; breakfast choices were

even a small complimentary coffee station or breakfast would have been a plus.

was packed with a bunch of kids who ran the halls all day and night and played on the elevators

soft bed what i didnt like was the kids in the jacuzzi and how dirty the water was i feel like kids are not

the pool was a hit with all the kids and services were lovely

the late check out!

pool looked awful very foamy and stuff floating in it kids wouldn’t go near

the laundry had 2 washers on our floor

constant calling from another room w kids

the amount of space in the room, and the amenities, with kitchen etc.

everything the ppl in the kitchen needed more staff

price was excellent, the staff was friendly, the place was clean and quiet and pet friendly

i didn't like that the swimming pool was so small

the room was modern and updated. parking was easy. it was quiet.

the pool, the room was spacious & comfortable

there was a birthday party with like 7 kids or more in the pool

high concentration of chlorine in swimming pool, kids start coughing after 10 minutes in the pool

air freshener that smell like laundry detergent would be good

the staff was friendly and willing to accommodate our needs, like bringing laundry bags

kids had a blast in the pool

clean rooms, easy to access, good breakfast, lots of parking, friendly staff.

pool and tv channel and breakfast

my room was very close to the laundry room and elevators

laundry and cleaning staff using the same elevators as the customers/patrons causing a long wait

clean and staff was very pleasant. pool was great

and the best part, the pool

the swimming pool was a tad small and at times was overcrowded.

i also like the gym and swimming facilities

also there were noisy kids/teens playing in the hallway at 1am

my kids loved playing in the swiming pool

breakfast was great. n

amazing breakfast! wonderful room and facilities! friendly and attentive staff!

no laundry facilities

we had a pet that needed extra attention and the manager offered to watch her while we went out to get food

comfortable room on desirable floor, breakfast was wonderful as well

friendly staff, clean room, easy parking and safe

* we didn't use the pool or gym, however, every time we passed by there were ppl inside and it looked clean

the vending machine prices were high they had laundry rooms but one machine was

wifi was bad reception, and desk clerk was little rude that checked us in

it is pet friendly, and the staff was amazing. we're staying there next trip. thanks so much

maybe add some fruit to breakfast

have a pet and i reserved a pet friendly room online

loved that the laundry room process didn t cost an arm and a leg

great location, very clean, wonderful breakfast and the staff was very friendly

we loved the halloween decorations. the breakfast was great. the hot tub was nice and hot

even the coffee and breakfast were excellent

the pool was warm and the hot tub was nice

staff was always helpful, and they have laundry on-site that's open 24/7 and doesn't cost an arm and a leg

they had a working laundry room

rihanna $3 was nothing that i did like maybe the fact they have a laundry room i guess

pet friendly

the only convenient thing about that place is that it s pet friendly and i told them i have 2 dogs with me

the girl that is applying for two days a week the breakfast from 3:00 to 11:00 i wanted to use laundry tonight

of dirty laundry and garbage line the halls

at the entrance and dirty laundry pulled in halfway when i checked in

there was left in the hallway dirty laundry for two days

covid-19 caused pool & gym closure,

laundry, pool, cleanliness, breakfast, mini fridge

this was because there was only one person working in the laundry room to do all the laundry for every suite

of kids, oh my

complimentary breakfast offered full choices

gym is a huge asset but it's elipitical and treadmills need updating

it s really close to restaurants and the gym

clean, friendly staff, and decent breakfast

airport shuttle / free parking, digital thermostat in room is great, ac/heat surprisingly quiet, temperature

very friendly, breakfast had everything you need to start the morning right

not many breakfast options

how much it cost to wash a load of laundry but i didnt die.

comfortable and good facilities like the laundry room, gym and area to hangout

there was 10 mins until it was over and my kids and i rushed to go get something really quick and she started

there were people in the parking lot throwing a football between the cars, there was also a group that set off

the staff was wonderful very polite. it was clean and fun for the kids

guset laundry on the side

guest laundry and well stocked vending machines

the staff, wifi, comfortable bed, easy parking, location close to a shopping / restaurant area, laundry

in room 120 which is adjacent the large housekeeping laundry room

breakfast was good with adequate variety. good location. staff was helpful and happy.

room wouldn't get cold, there was no ice machine working, and there was no laundry facilities

we're the laundry machine is located .

bed was comfortable. i noticed laundry facilities. clean

& the stairs had the laundry machines which made it moist and smell like mold

clean, no smell, wifi, and helpful staff

we appreciated the laundry room access, onsite parking, modernity of facilities

very near to falls, starbucks, rainforest is just down, huge hotel with all facilities and guest laundry too

i love that their was a courtyard,gym, a restaurant and a coffee shop in the hotel

close to the casinos but won t stay there again

staff who were happy to merge my two bookings, decent gym which i was not expecting, excellent location a short

they don't have room service after midnight

microwave in the room and the room service is so expensive and you can't heat up your food

there is no gift shop or room service for food.

lobby bar was great for a pre-dinner drink, the rooftop lounge was great for after dinner drinks

we liked our room, enjoyed room service for breakfast and dinner

loved the on-site laundry machines

it s was very clean and modern. the full kitchen was amazing! very comfortable.

morning continental breakfast was delicious

very nice place especially for someone with kids since it offers kitchenette and very comfy hotel

plus, the hotel was so pet friendly