washing machine was broken when i needed to do laundry.

the hot tub and pool

breakfast selection, very friendly and helpful staff, excellent location, great value, clean

wifi didn t work that great

value for money. breakfast. parking.

room was near the laundry room which was loud

my kids loved the pool!

clean and quiet. great staff. nice pool and fitness room.

to call up front multiple times due to the people in the room above being loud screaming at their kids ,kids

not the hotels fault but kids running up and down the hallway till 2am

wish there were an adult only time in the pool/ hot tub area

friendly staff, clean and comfortable. great breakfast as well.

we were allowed to borrow a chair from the pool to place in the shower which actually worked better for me

they not only offered breakfast they offered salads and subs two time thur my stay

rebecca helped us out with strange stuff going on in parking lot

breakfast staff were awesome. great to have laundry facilities

felt like home. great gym and pool.

amazing staff, clean place, breakfast was good, free parking, and wifi

the pool water

the kitchenette in the room was amazing

stains all over the hallway carpets, sketchy staff members, horrible laundry facilities

was never gaven breakfast at all during my four days of stay and my room was never cleaned

the breakfast wasnt bad just didnt have any varity our room was over all fantastic but none of the

there were no eggs or breakfast rolls.

breakfast because of covid

i particularly liked the laundry facilities, which were much cheaper than expected

staff was fantastic to my teenage girls who preferred to be in lobby and pool

breakfast was really good and the staff was very pleasant

the parking was great too

too many kids in the pool at all times.

employee brought plunger and used dirty towels from laundry to wipe up floor because he couldn't locate a mop

laundry room was clean

pool was just opened up and the boys and i had a great time

pool was open but is outside

there were dead flower petals underneath the nightstand, blood on the sheets, dirty footprints in the shower,

first picture in booking is the pool

employee brittany told us the pool was open and it wasn t

everything was great down to the pool.

also the pool area was very hot

i work third shift and every time i ask for an early check in, im always accommodated

pool was closed and no notification until at the hotel.

the pool want open by no fault of the hotel though

there was puke all over the wall by the sink , a full bottle of laundry soap just randomly in the window

the employee charlene was very nice and courteous to me and my kids.

that the continental breakfast did not offer hot eggs and a side meat.

no extra pillows were available for my kids and there was trash under everything you couldn't see at a quick

clean area for breakfast

nice guest laundry

the pool water looked dirty

spacious rooms, comfy bed and good breakfast

clean ,friendly, breakfast i was very comfortable first time there .

limited parking

the towels were unusable they had stains and felt like they were full of laundry detergent that didn t

towels in bathroom i asked for towels was told there in laundry we will bring them too your room when done 5

laundry facility broken

it had laundry machines

no pool

no working laundry facility as advertised

i stayed in the room on the main level right in front the employees laundry room, there were people in and out

shabby rooms, no remote, told to go to laundry for towels by cleaning staff.

my room across from laundry room a lot of noise

my only complaint is that when i booked the room it was for $66 and i paid $39 for parking but my cc was charged

laundry area was insanely hot and didn't work

tight parking spots.

and also they don't have a password protected wifi

quiet and ample parking

i didn't like the handicap parking spots being taken up by long term parking.

there was a laundry room and business room, both of which i used

wifi was strong, access to computer room and laundry were very timely

room size. nice business center and suitable laundry area.

room was next to laundry room, when the washer was on, it was very loud & sounded like an airplane engine in

the dispenser for laundry soap didn t work

they also had a shuttle which was an added bonus

also you close your pool to early ly son was disappointed we had a late check

friendly staff, nice rooms, good location, airport shuttle

the shuttle service ran as i was told

bar service - sat for 15 minutes without anyone behind the bar

customer service, had to take towels to laundry ourselves and garbage out

we chose this place because we needed laundry facilities and were informed that they were out of order, very

what s next we are gonna have to do the laundry next heavens now we have to make our rooms up fix the beds

the laundry room was down

amenties was un available out door pool not available garden not available laundry room not available no game

can do my laundry

coined laundry and the coined beverage and snack machine

washer nd dryer could of been for free if u offer laundry then that s what it should be the vending machine

the breakfast is subpar in my opinion, barely continental. that's my only real complaint.

the kitchen. the value was great and close to the airport which we needed.

we liked the pool. also, this hotel was a very quiet place to stay.

room service, no pool, no hot tub and when we went to order food they were extremely understaffed

the drink prices at the bar very excessive $9.

wifi wasn't the most reliable

was under construction so you had to walk outside to get back from and to the pool hot tub area it was to cold

oh and they have a guest laundry room that is worth it alone

no restaurant, no help if you don't have change for laundry etc

here whether it is getting towels blankets sheets calling over to the airport to check on the shuttle whatever

wasn t no connection or wifi really

pillows and shuttle took so long to picked us up.

popping the toilet seat back into place when using the facilities and the floor with the guest laundry machines

booked the hotel for its convenient location to the airport, laundry facilities, and fitness center

laundry facilities and gym facilities

laundry room was a life saver

much chlorine was used in the laundry

gym & comfortable bed in spacious room

firm mattress. large kitchen and bathroom. clean room.

on-site bar and restaurant

the shuttle to airport is shared with another hotel so it could get delayed

have timely shuttle

the maid forgot to leave laundry bags in the closet.

were some of the most accommodating and friendly we encountered, and we were so grateful for the laundry facilities

near to airport, good value, laundry was a bonus, quick check-in, room was large and clean, exercise room near

close to airport, provided parking and shuttle to airport

great location by airport. shuttle to airport punctual and good driver.

tears in hallway paper from either bellhop or laundry carts, never heard a vacuum run from any rooms being

i was put in the room after the laundry / housekeeping dock and building/ renovation works

down the hall from the laundry in the hallway was not clean and also there was a bug in the room that my wife

the common areas in this hotel are subpar with large overflowing bins of laundry in the hallways

check out, clean guest laundry, fitness center, nice friendly bar, helpful staff ,store prices not too bad and

the laundry department had employees who called off and the staff was not prepared

suite deal: clean, comfortable, eggs cooked to order in the included breakfast buffet, shuttle service to airport

it was updated and they provided an exceptional breakfast and evening reception all for free.

breakfast with lot of food variety, great food during the evening reception, availability of the parking spaces

loved the cleanliness of the suite, heated pool, free use of computer in their business center ( and printing)

also appreciated the bag to put dirty laundry in

there is a guest laundry room facility which is so convenient

had a guest laundry

everything was comfortable the wifi the free wifi i like the customer service it was good.

to metro airport and ground transportation shuttle location

i liked the laundry facilities on each floor. this really impressed me.

the bar and restaurant being closed on friday night morning coffee was tasteless

my kids enjoyed the pool and being able to order desserts from the attached restaurant

didn t state we needed a breakfast voucher, but we finally received one.

after traveling for 12+ hours we were picked up on time by the shuttle bus

had a loud clicking noise that varied but was always there; maybe we were under a laundry or similar

was the only one in the morning by herself going back and forth from her desk to the kitchen, laundry was only

spacious room, indoor swimming pool, small but useful gym.

convenient location, nice breakfast, friendly staff

you had to make an account to use the wifi, so we just didn t use it.

the price. on site laundry.

i had to clean and sanitize the whole room i had to ask the laundry lady because the house keepers did not

the breakfast was so good with multiple options to choose from

didn t serve breakfast

only cardio machines in gym

the staff and the service was very good right across the street from long term parking

view of parking lot.

didn't like that the pool and gym area closed too early

elevators smelled like weed and no room service

convenient parking access

it was close to where we wanted to be. free parking and breakfast was great

than a half a mile away from the long-term shuttle parking, which was excellent for us leaving out of dtw

parking, size of room, location in close proximity to airport

in the room concerning amenities(breakfast, nearby restaurants, food delivery, airport shuttles, etc

shuttle from airport

i was rudely kicked out at 10:05 pm after telling the laundry girl the website said 11

room service was

i call and complain nobody care i requested the room service and i told him the sheets got dirty please can

comfortable bed. quiet room. nice pool and jacuzzi. bar in hotel.

did not get near the pool to see if there was a hottub - too many kids/very noisy

the breakfast selection wasn't good

with a cool clean smell in the room and finishes with nice breakfast early he next morning

i booked my sister and her kids into sheriton next door there pool was

pool and beds were great

wifi was down for one full day

finally, allison came out of the laundry room door & said she was in the bathroom

hotel has a great parking deal, if you are flying from the detroit airport

staff; shuttle to airport; free 5:30 am start breakfast with a variety of hot/cold items

where rude they treated me and my kids wrongly we got a room the tv didn't work black stuff on the wall i was

the hotel overall was very clean, great location, room was up to date, breakfast was great.

laundry room should be open all night long

location for airport and shuttle bus.

one gets a little appartment, which is good. with a parking spot right in front.

linens, fridge, micro, a/c, toiletries, wi fi, breakfast ready at 4:30 at the morning and free shuttle to the

desk staff were friendly and check in and extremely helpful arranging the free shuttle to the airport

and microwave in room, vending machine just down the hall was well-stocked and reasonably priced, laundry room

laundry room awfull

great staff, clean and comfortable, and i was able to use a coin laundry that was very helpful.

laundry was convenient

requesting more blankets, the answer was negative and said they didn't have access to the laundry or housekeeping

the breakfast choices were outstanding.

wifi was pretty terrible

room was very clean and a had a nice desk to work from. breakfast had tons of options

i didn't like the pool was closed for maintenance.

parking

would have liked a whirlpool and the temp of the room was hard to keep right.

room was clean continental breakfast was great

it was easily accessible, lots of parking, the lobby was clean and inviting.

they had breakfast which was alright, being we had to leave out very early the kids were able to grab n go

owner and staff was very pleasant. breakfast was delicious. and pool was fun!

too many long stay people and they were always using the pool and laundry

-everything i need in the room - laundry - great breakfast

pool was disgusting

the double room was amazing two tvs. a kitchen. couldn't of been more perfect.

to offer as far as breakfast choices also hot tub in poo area the pat quality had pool and it tub

there is a work-out room, laundry, and pool - all very, very nice

breakfast bar was good and attended by a staff member

nice staff, good sized rooms, nice pool area and bar

breakfast bar was limited

didn t like that there was not a rule that said no unsupervised children at the pool because we didn t get to

fresh coffee and laundry facilities available 24 hours

the room was comfortable and clean, the wifi was strong, the office staff were very nice

i watched them built it and swam in the pool many times as a kid

easy to find. plenty of well lit parking. felt comfortable/safe.

we also had parking available right outside our suite which was quite convenient

awesome fact that there was a laundry room to wash and dry your own clothes if needed

good location, comfortable rooms, clean, and varied enough breakfast

parking lot small and shared with another hotel.

the breakfast in the morning was very good!!!

breakfast was out, and everything looked fresh

breakfast with room service with egg bacon sausage because there wasn t much to choose from down stairs at

pet friendly

gum on the ceiling ( which i thought was a big bug at first), our spa tub didnt fully work

the parking lot was snowy and slippery

the rooms and lobby were nice and clean. easy parking and check in, the free breakfast was good

we could smell it on our skin when we got out, we all had to shower and do laundry immediately

the breakfast was good

the weekday breakfast is definitely lacking but the room was clean and quiet

breakfast was only so so

location was close to the auction and the free breakfast was awesome

i exchanged my own towels in the laundry on instructions from maintenance

indoor pool and laundry center

no. loved the laundry room and weight room!

and in the morning after breakfast pool was empty and the kids had a lot of fun

nice swimming pool and great breakfast

having use of the pool and hot tub

vagueness about pet fee which seemed extreme compared to other locations.

breakfast offerings were a little limited and some things were stale.

location, the kitchen, the pool, and the hot tub

people taking to long and stopping others from getting breakfast

at the entrance and dirty laundry pulled in halfway when i checked in

there was left in the hallway dirty laundry for two days

the girl that is applying for two days a week the breakfast from 3:00 to 11:00 i wanted to use laundry tonight

of dirty laundry and garbage line the halls

covid-19 caused pool & gym closure,

parking was all at one end of the building yet my room was at the other

breakfast. i haven t been out since prepandemic. not the usual.

shuttle

the staff was great, room service was good and the shuttle service was great.

good room and bed. good location and wifi

laundry, pool, cleanliness, breakfast, mini fridge

this was because there was only one person working in the laundry room to do all the laundry for every suite

they are a pet friendly hotel and they were very accommodating

parking

thank goodness we got the spa sweet so we were able to make our own water made company

comfortable and good facilities like the laundry room, gym and area to hangout

how much it cost to wash a load of laundry but i didnt die.

love the kitchen and the sink

great new facilites great location with shuttle to dtw every hour

plus i had a whole kitchen

room and spa tub were nice. no issues

lots of shady people hanging around , parking lot is a mess you can hear all the traffic from the busy intersection

lots of parking

the spa was nice the room was ok

the price for two nights with the spa tub

laundry dryer was broken

the pool and jacuzzi were great. laundry room were easy to access, and the breakfast.

so we had to use the service elevator all the time which meant walking past the laundry rooms which always

there were kids there and you didn't hear them

also, having a pool for the kids and a gym for ourselves, was a

restaurant has good menu parking $5 breakfast surprisingly good guest laundry

self serve laundry and a clothes dryer are offered to guests

liked availability of laundry facility, exceptional facility

the staff was great. it was roomy. plenty of hot water. laundry facilities. 12:00 check out.

the customer service was great and i like the convenience of being able to do your own laundry

cleanliness, laundry facilities, very friendly staff

fitness room, laundry and breakfast area

the staff and laundry room.

laundry and made 2 attempts to dry the cloth and they were still wet

big rooms. clean and big laundry room.

breakfast and access to free laundry services

is very clean, updated and has multiple conveniences such as breakfast, laundry and a large pool

love the place. free breakfast and laundry. worry free hotel.

loves breakfast and the fact their was laundry available .. kindness of staff as well .

kitchen had everything

no laundry

laundry facilities

i could hear kids running around upstairs, and the people in the next rooms conversation word for word

pool was clean room was well equipped and exactly the size for the family we stayed

we don t ask for much as the kids are only interested in cold cereal (not even the basic options of these

the guest laundry facility's washer ate my $2

didn't realize there was breakfast available until i was on my way out.

i think i would say pool

no pool no breakfast no sugar no secured parking.

the staff the pool just everything

hotel provides laundry facilities which was helpful

desk attendant could not find key to money drawer to exchange bills for coins to do laundry

very nice breakfast room area with tasty omellette, hot oatmeal and nice variety of

seemed new; nice gym, great coffee and breakfast

staff was so kind and nice, clean room, beautiful hotel, free breakfast

the vending machine prices were high they had laundry rooms but one machine was

breakfast in bed were excellent

rooms were nice and clean location was great breakfast was superb and every time i called the front desk they

pet friendly. clean and comfortable.

please refill pet waste bags.

loved that the laundry room process didn t cost an arm and a leg

fitness center and pool closed due to covid-19

the pool and the jacuzzi were so much fun, the rooms were super clean and neat

although we did not use the pool or exercise facilities, they sure looked very nice and extremely good

breakfast was absolutely amazing! staff was very helpful as well.

staff was always helpful, and they have laundry on-site that's open 24/7 and doesn't cost an arm and a leg

they had a working laundry room

rihanna $3 was nothing that i did like maybe the fact they have a laundry room i guess

i was never given the wifi information despite supposedly paying for internet access

old, smells bad and doesn t look like the online pictures it is outdated no balcony or kitchenette, inside none

i didn't use any of the facilities on site (pool, exercise room, laundry) because it was a one night stay and

when i needed clean towels, the front desk sent me to the laundry room to ask for more

they have laundry facilies,they, had not quarters

she then told me to put them around the corner in the laundry

laundry dryer wasn't working which made it difficult to do our laundry ice machine wasn't

we went to the front desk to ask for towels and the attendant walked us over to the laundry room which was a

the hallways smelled like laundry fresh from the dryer

manager yelling and pointing his finger at me when i was trying to trade in my dirty laundry for clean

which was a lady i don't get didn't have her name badge on didn't get her name she was folding laundry in the

people kept leaving thier laundry in the machines for hours ud83dude44 otherwise it was fine.

friendly staff. helped with laundry equipment issue. easy access from highway. comfortable beds.

laundry facilities

it possibly was staff talking loud in laundry room

clean, comfortable, friendly staff, value for money, pet friendly, breakfast ok

breakfast was poorly managed

onsite laundry was helpful to have

some addition of hot items in breakfast

kitchen was dated and microwave was to high for a short person

i was surprised that i had to ask for kitchen gear

wish the wifi was better but other then that it work.

nice laundry room

having free parking was a big plus, and the laundry facilities were a welcome convenience for extended stays

and the extras like the gym, wifi, laundry and the kitchenette worked perfectly

rooms, heard a man hock a loogie from what sounded like from a room above us , and people in the parking lot

the kitchen has nothing in it

to order room service and was first told everyone was on break

lovely business-type hotel in a park-like setting, near ford museum. good free parking.

the pool and hot tub were fantastic after a long day of sightseeing

love, love, love the artwork in the halls, the intimate meeting areas on the lobby floor, and the pool/hot tub

the pool and hot tub are a must

we were tired, it was almost 12:00, 2 kids and 2 elderly parents and the frent desk was rude, saying that i

pool was clean and my kids had a blast

the property has a small indoor pool and a fitness center

clean and friendly staff. good breakfast

like that the pool wasn't open, but due to the covid-19 it's to be expected

the pool was a hit with all the kids and services were lovely

bags and a kettle in the rooms for hot tea would be appreciated rather than having to visit the bar or restaurant

parking, many kids, service desk slow not enough help breakfast area was not clean

restaurants and bar closed

parking, moderate breakfast available for purchase, bed is extremely comfortable, air is crisp, pool and jacuzzi

the laundry had 2 washers on our floor

noise above us, many kids up til one in the morning and i had to be up at 5 am

also the pool was closed, that's something that should be mentioned on the website since you are advertising

kitchen equipped with dishes.

was a very nice place to stay we absolutely love the fact that it was a kitchen with every you possibly need

high concentration of chlorine in swimming pool, kids start coughing after 10 minutes in the pool

there was a birthday party with like 7 kids or more in the pool

nothing never got the room got to hotel it was a issue and i did a early check in

wasn't cooked well (watery eggs, boiled sausage) must have been a room full of little kids above us because we

breakfast needs a little more variety for hot food

breakfast was awesome, whole place was super clean, very happy we stayed here

staff was very friendly and helpful. the kids had a blast in the pool.

and the kids loved the pool

the tv was out of date and we couldn't hook up our phone for the kids to watch a show

breakfast until 10. pool until 10. check out is noon!

tired moving to use laundry

i love the room.it felt like home with the kitchenette. very quiet

is a pet friendly facility

breakfast is granola bar and oat meal, sorry this was a disgrace

and the breakfast was just oatmeal

air freshener that smell like laundry detergent would be good

the staff was friendly and willing to accommodate our needs, like bringing laundry bags

good was good and kept coming, the pool was fun for the kids and helped with the falling to sleep challenge

good was good and kept coming, the pool was fun for the kids and helped with the falling to sleep challenge

facilities are great - kids loved the pool and hot tub area

i don t think they have laundry

quite hotel no breakfast but they do have juice and coffee all day long staff is nice laundry is expensive and

room was clean & neat, towels were soft, laundry did an excellent job.

extra sheets after we were given a bed with 1 king bed when we chose 2 queen beds , she said the laundry room

couldn t get extra towels until laundry opened.

breakfast was great. n

the breakfast was excellent

my kids loved playing in the swiming pool

my kids loved playing in the swiming pool

while the building was new the room was not fitted with a bar in the closet to hang your clothes