this was because there was only one person working in the laundry room to do all the laundry for every suite

laundry, pool, cleanliness, breakfast, mini fridge

the pool

that's not it lol left over rose petals under the bed and confetti by the dresser

parking

how much it cost to wash a load of laundry but i didnt die.

comfortable and good facilities like the laundry room, gym and area to hangout

breakfast was great, staff was great

room was incredibly spacious, clean, and had wonderful amenities, including a full kitchen and stove

the breakfast was good, but it could have had a better selection.

limited parking, room not well cleaned on arrival

airport shuttle / free parking, digital thermostat in room is great, ac/heat surprisingly quiet,

good breakfast ud83dude0b

the pool the breakfast and definitely the staff

parking was all at one end of the building yet my room was at the other

there was left in the hallway dirty laundry for two days

at the entrance and dirty laundry pulled in halfway when i checked in

the girl that is applying for two days a week the breakfast from 3:00 to 11:00 i wanted to use laundry tonight

of dirty laundry and garbage line the halls

hotel was had old feel and furniture pull kitchen and rooms were out of date

loved that the laundry room process didn t cost an arm and a leg

pool was great

very nice room. staff was friendly. breakfast was good. will stay again.

staff was friendly and professional. breakfast was good. room was good.

pool was ice cold, we couldn't even enjoy it

the vending machine prices were high they had laundry rooms but one machine was

the rooms were clean and comfortable it was quiet and they were pet friendly we had a good stay

came back to see lots of police in parking lot.

great staff, great location with ample parking, room was largw

breakfast was great

staff was always helpful, and they have laundry on-site that's open 24/7 and doesn't cost an arm and a leg

they had a working laundry room

rihanna $3 was nothing that i did like maybe the fact they have a laundry room i guess

old, smells bad and doesn t look like the online pictures it is outdated no balcony or kitchenette, inside none

charged a pet fee for a trained service animal even after explaining it was illegal by federal law

for as much as we paid, there should be something other than a gym

surrounding open space, spacious room, early check-in, late check out.

hotel itself is beautiful located next to a golf course and lake

bathroom size and no instructions for wifi in the room not as we checked in.

the hotel was extremely nice, great gym, and professional and kind staff.

we did like breakfast and the room in general

my husband and i also enjoyed a few laps in the pool the next morning and an ample breakfast bar

that time included her telling us about the closed pool and how to get in to the gym to use their pool, plus

the pool was so cold, my kids wouldn't even go in - and they usually don't care!

kids were disappointed

tired moving to use laundry

the guy in the next room going to the bathroom and we could hear the car doors shutting in the parking lot

too many geese crapping in the parking lot

i love the kitchenette i can cook and reload without having to leave the room for food

wifi is throttled and have to pay more if you want to have video calls or stream

no gym or laundry

soap in bathroom when i checked in no shampoo or conditioner no laundry bag no perks just an ordinary room stay

extra sheets after we were given a bed with 1 king bed when we chose 2 queen beds , she said the laundry room

couldn t get extra towels until laundry opened.

laundry was closed until 8:30 a

bathroom wasn't that clean and laundry facility had a weird smell

i thought it was the laundry room

the dryer was broken in the laundry room and no offer was made to refund my money

picked this property for a longer term stay because it checked all my boxes: laundry, fitness, pool, breakfast

fireplace did not work on valentine's day that was the only reason we rented the room an it didn't

laundry room was a bit outdated and had no change machine so i had to travel too several places to

the hotel was out of pet friendly rooms and demanded that we stay elsewhere, adding that travelodge in mansfield

no room service

appearance, broken concrete throughout parking lot

price, the breakfast, the staff, the parking, the location all were very nice and we liked it a lot

didnt have a safe in it,poor breakfast and was the same all the week,they need to work on the laundry

very snall pool

additionally, when i was trying to sleep around 10:30 pm ish, kids kept running back and forth through the

staff ,beds breakfast, pool,clean bathrooms great manager

close proximity to everything, wide variety of breakfast items to please everyone

the pool was cloudy

when i examined the room it was also clean and provided a full kitchen

indoor pool and breakfast

the only was i thought they would of had more choices for the breakfast but other than that i really enjoyed

great hot breakfast too

wifi was strong, access to computer room and laundry were very timely

the dispenser for laundry soap didn t work

room size. nice business center and suitable laundry area.

i liked the fact that they had a guest laundry and i didn't need to go find a laundromat.

room was next to laundry room, when the washer was on, it was very loud & sounded like an airplane engine in

good hotel for guests going to the airport. good restaurant, nice pool and hot tub. great staff.

the pool was closed for maintenance but was opened later that day

this hotel has a bar and restaurant

the gym didn't have anything available to wipe the equipment down.

booked this hotel because of airport shuttle

he helped us with parking our car for our trip too

very clean. beautiful room. airport parking is close by.

it was close to where we wanted to be. free parking and breakfast was great

than a half a mile away from the long-term shuttle parking, which was excellent for us leaving out of dtw

the breakfast issue abpve

i liked the laundry facilities on each floor. this really impressed me.

staff was very friendly, the free shuttle to the airport was on time and held all our luggage and the room was

didn t state we needed a breakfast voucher, but we finally received one.

nice and friendly staff, free wifi and restaurant attached

my kids enjoyed the pool and being able to order desserts from the attached restaurant

was the only one in the morning by herself going back and forth from her desk to the kitchen, laundry was only

had a loud clicking noise that varied but was always there; maybe we were under a laundry or similar

were very pleased with the variety and quality of the breakfast

left too early for breakfast and no time to enjoy the pool

the pool and exercise area were well maintained and very accessible

the waitress in the bar was helpful and friendly while i was there for breakfast

the pool was nice

handy to airport with shuttle service.

convenient to airport with shuttle

pool, restaurant, bar, fitness center, shuttle every 30 mins to airport, close to enough to the

much chlorine was used in the laundry

booked the hotel for its convenient location to the airport, laundry facilities, and fitness center

laundry facilities and gym facilities

laundry room was a life saver

popping the toilet seat back into place when using the facilities and the floor with the guest laundry machines

the laundry department had employees who called off and the staff was not prepared

it was updated and they provided an exceptional breakfast and evening reception all for free.

nicely laid out suites with a lovely main floor and bar restaurant.

jacuzzi was super hot and the pool had accessible hours

they took us in and sent the shuttle

i was rudely kicked out at 10:05 pm after telling the laundry girl the website said 11

excellent check in when we arrived. shuttle service was great and the beds were wonderful.

kids yelling while at the pool

didn't like that kids who were there for hockey tournament were running all threw the halls, knocking on doors

only thing i don t like is there is no room service lol

the price. on site laundry.

i had to clean and sanitize the whole room i had to ask the laundry lady because the house keepers did not

wifi din't work

shuttle and restaurant close

breakfast bar was under construction

late check out,friendly, good work out family. good breakfast.

the pool is quite small. no bathtub only shower in the bathroom.

pool was a bit small

wifi as advertised

i like the breakfast buffet

finally, allison came out of the laundry room door & said she was in the bathroom

the breakfast was very nice

were low, bed reading lights broken, kids could get hurt just touching them

walls were very thin and we had kids in the next room making lots of noise

next to the quick park breakfast

the laundry room was down

what s next we are gonna have to do the laundry next heavens now we have to make our rooms up fix the beds

we chose this place because we needed laundry facilities and were informed that they were out of order, very

and when i tried to santize my clothes from any possible contamination the laundry machine was broken so i had

customer service, had to take towels to laundry ourselves and garbage out

no restaurant, no help if you don't have change for laundry etc

oh and they have a guest laundry room that is worth it alone

pillows and shuttle took so long to picked us up.

wifi reception was poor.

front desk were on it! shuttle drivers were so nice! room was clean and comfortable!

laundry room should be open all night long

i also did not like that the wifi gave me a hard time trying to connect and disconnecting

i liked the parking in front of the door

location for airport and shuttle bus.

they have great rooms and a secure parking area while you are away

check out, clean guest laundry, fitness center, nice friendly bar, helpful staff ,store prices not too bad and

desk told me to do and renew everything so i had already told one housekeeper who came to get our laundry that

i was put in the room after the laundry / housekeeping dock and building/ renovation works

the common areas in this hotel are subpar with large overflowing bins of laundry in the hallways

down the hall from the laundry in the hallway was not clean and also there was a bug in the room that my wife

also appreciated the bag to put dirty laundry in

there is a guest laundry room facility which is so convenient

had a guest laundry

it had everything i needed - clean bathroom/shower, clean and comfy bed, free wifi, and good shuttle service

the wifi is extremely bad the common area was basic with no outdoor chair to sit on during rain

spa tub was disgusting

spa tub was awesome.

the parking lot is crappy , you can hear all the traffic outside, didn't like that

the spa was nice the room was ok

lots of shady people hanging around , parking lot is a mess you can hear all the traffic from the busy intersection

were some of the most accommodating and friendly we encountered, and we were so grateful for the laundry facilities

the maid forgot to leave laundry bags in the closet.

near to airport, good value, laundry was a bonus, quick check-in, room was large and clean, exercise room near

i missed breakfast because of my

didn t like that the gym equipment didn t work and the breakfast was limited in variety of options

the shuttle to airport is shared with another hotel so it could get delayed

shuttle service driver was excellent

gym & comfortable bed in spacious room

shuttle and excellent proximity to dtw airport

clean, free shuttle to/from the airport, nice shower

cleanliness and amenities (the pool). excellent parking!

also pool area very dirty and no towels

wifi did not work

pool area was a tad unkept, but it was doable possibly from the elements and people tracking in

bar and restaurant in hotel were great

coined laundry and the coined beverage and snack machine

can do my laundry

washer nd dryer could of been for free if u offer laundry then that s what it should be the vending machine

a little more salt on parking lot to melt ice.

parking lot lighting isnt that great either

it had laundry machines

laundry facility broken

the towels were unusable they had stains and felt like they were full of laundry detergent that didn t

towels in bathroom i asked for towels was told there in laundry we will bring them too your room when done 5

shuttle from airport

laundry area was insanely hot and didn't work

the location, wings bar & grill, friendly staff, shuttle service all perfect.

restaurant didnt open till 4pm on the weekends, didnt offer room service

breakfast attendant wasnt friendly

the bar and grill inside had great chicken wings!

shabby rooms, no remote, told to go to laundry for towels by cleaning staff.

no working laundry facility as advertised

i stayed in the room on the main level right in front the employees laundry room, there were people in and out

my room across from laundry room a lot of noise

plus the 45 uocharge for early check in was a bit of a suprise and the location is not ideal for eating unless

beds were extra comfy!!! staff was very accommodating. laundry facility also in hotel!!!

we were across from laundry and maids were very loud every a

liked the very comfortable bed, the 24 hour laundry room on site so you can do laundry, complimentary feminine

also had in house laundry

i didn't have the room across from the laundry room

to the employees credit he politely change the towels and face rags only to bring out of the laundry folded worn

by ac was moldy, toilet leaked, tv was way to small for that large room #114 (right across from laundry/maid

breakfast was very good

the bathtub was gross and the wifi sucks. other than that it was great!

pool not open,shower curtain too short to be usable

and they're mexican hair always in all yhe laundry & sheets

i freaked out that it might be bed bugs so i went to the store and bought bed bugs spray and laundry detergent

heated pool and breakfast

great rooms nd pool nd hot tub nd fitness center..nd the free breakfast is great..

pool wasn't in use at time.. and wifi wasn't strong enough.

clean, good price and location, pet friendly

the wifi wasn't working no breakfast

there is a dunkin donuts across the parking lot

room didn't have wifi coverage

spacious desk area to use if you needed to do any paper work and or set up your laptop (free fast wifi) mini

that the air conditioner worked and the breakfast that was included.

no ice maker at this building or breakfast

they also provide a full breakfast, which we did not get to try but seemed like a definite added bonus for

i told yall i wanted pet friendly and they still charged me for my pet and they haven

breakfast was fitting for a person on the go. the breakfast bar was stock and restock.

rooms were bright & clean , clean laundry smelling bedding

pet surcharge deposit in addition to the per night fee and the length of time it s taking to

there was ample parking and a nice breakfast area

breakfast is good, but only one day have orange juice ud83dude14

i casually counted at least 25 security cameras between the parking lot, lobby, and just our floor

there was not even a laundry bag in the

the parking is plentiful and close to the building

allowed a group of kids to hang in the hallway all night until 1am yelling and conversing

gym equipment poor. breakfast limited.

purchasing some and when booking the room it said free continental breakfast (not) and the free wifi(not) got

hotel staff were great, laundry was conveniently located and the shower was one of the best i've had in a hotel

laundry

having a laundry room is a plus!

proximity to markets and shuttle to the medical center/ university

they were able to accommodate me with an early check in before my surgery so um

did not like our room 222 that was directly above the laundry room and was extremely noisy most of our stay

our room was located over the laundry room

the laundry had been working

hotel was comfortable and staff friendly, pet fee was ridiculous

was no communication in the rooms or from the staff on how breakfast and room service worked

and pleasant hotel, rooms spacious, great blackout curtains, fun indoor pool, even a useful guest laundry

that there were no other rooms available, even though there were maybe a dozen cars in the parking lot total

it was clean, best beds and pillows ever, great pool!

the breakfast was delicious with a variety of choices

very clean and modern. friendly staff, nice breakfast, fun pool. great experience!

the tv monitor on the reclining bike in the gym had no sound, very few channels on the tv and the picture is

the pool and hottub area was clean

bed, breakfast. quiet.

room with a separate kitchen and living space - but tastefully done - modern and beautiful and comfortable and

average, great pool and fire pit.

of public spaces / mainly floors in elevators, laundry, stairs

my room was located near the pool, an exit door, and the laundry room/gym and i could hear everything

location, layout of the room, adequate parking.

comfortable bed, complete kitchen, and sitting area

the gym equipment was sufficient but the elliptical did not work

and microwave in room, vending machine just down the hall was well-stocked and reasonably priced, laundry room

requesting more blankets, the answer was negative and said they didn't have access to the laundry or housekeeping

laundry room awfull

great staff, clean and comfortable, and i was able to use a coin laundry that was very helpful.

laundry was convenient

big rooms. clean and big laundry room.

laundry and made 2 attempts to dry the cloth and they were still wet

the indoor pool, laundry room, and amazing breakfast in the morning are all great perks of staying there

hotel has all the amenities you could wish for: breakfast, indoor pool,jacuzzi suite, gym laundry snack store

fitness room, laundry and breakfast area

breakfast staff were awesome. great to have laundry facilities

amazing staff, clean place, breakfast was good, free parking, and wifi

morning breakfast host is always welcoming

little kitchen fully stocked, cups, plates silverware

the pool, but anyway the kid's enjoyed and that's all that mattered

the laundry room

breakfast area was sub par. limited options, no fruit, no change for laundry.

under renovations, so no hot tub, self laundry closed.

breakfast buffet was well equipped with a wide selection of food

jacuzzi next to the pool was out of order

no guests laundry facilities

i asked for early check in before 3pm and they said no problem

breakfast was not as good as other hotels i ve stayed at

and to top it off couldn't even get wifi to work on x5 kids nintendo switches

nice breakfast, helpful staff, comfortable accommodations.

hotel was very nice, and all of the amenities including the pool, gym, lobby are awesome

gym facilities also met all our needs

pool could've been in better shape

comfortable beds & linens. pleasant decor. friendly staff. pool & exercise room available.

when traveling with kids hotels with pool is always a plus

pool and spa were out, which was one of the reasons for my original selection

parking hard to find

the pool heater was out.

leonard was very helpful at setting up our stay for a late check out and did a great job

wish there was a hot tub. pool was nice

loves breakfast and the fact their was laundry available .. kindness of staff as well .

love the place. free breakfast and laundry. worry free hotel.

is very clean, updated and has multiple conveniences such as breakfast, laundry and a large pool

breakfast and access to free laundry services

the room and pool

laundry facilities

no laundry

i was suppose to check in at 330pm we didn't get into our room until 1am i had to keep my little kids in lobby

breakfast was great and the hotel was spotless.

loved the pantry and the pool area

breakfast needs to be included and it needs a laundry room for guest

the restaurant was still open and had some amazing food and beer and i was even able to do my laundry at their

only reason we chose this hotel was for the pool so the kids could have fun swimming

impeccable service. gym great

enough info - where the elevators were located, that you needed your key for the elevator, wifi

food is awesome and love the free laundry lots of room out side for walking pets rooms are big clean and very

laundry needs more upkeep - it seems it has not been cleaned (washing machines) since hotel opening

the laundry room and breakfast

laundry services were free and the outdoor fire pit area & indoor pool were nice features

free laundry is a big plus, especially when staying longer than a couple of days.

under sheets for chips disgusting never use jacuzzi nasty ask for towels 1:00 they haven t did laundry

the laundry room was filled with flies

do then i was told to go way down the hall to the laundry room to see if they would give me clean towels which

were people actually living there, had their laundry outside drying

the laundry room was on the second floor

no guest laundry

sauna wasn't working too well and it seems old no instructions same with the hot tub also says pet friendly they

friendly, attentive staff. very close to shopping and restaurants. beautiful pool.

only issue (minor) is when we walked into the restaurant for breakfast the chairs in the bar were still overturned

nice place staff was nice, and they are good about you bringing your pet toast can only be 50lbs

there is also a pool, laundry, and free breakfast, and a small amount of incidentals

as was the guest laundry room

location, full kitchen, complimentary breakfast, reasonably priced self-serve laundry, across the street from

staff, spacious and clean room, free breakfast, short walk to a mall, coin laundry and kitchen facilities in

on-site laundry facility and reasonable charges were definitely a plus for guests with a longer stay

we stayed 6 days no one showed up to take care of the room no cleaning no taking out trash no laundry service

also, having laundry facilities would be great, especially since this is a workout oriented hotel

kids running up and down the hall till midnight.

amazing staff and breakfast. great mini gym inside room.recently renovated.

the staff was very friendly and helpful. breakfast was good.

ice machine on our floor did not work and the gym had a mildew odor from the ac.

wifi was slow breakfast was a little limited in selection

the staff was very friendly and we loved the 24 hour pool.

was a group of what appeared to be rednecks or drunks siting in chairs in the parking lot

i was checking in my husband witnessed a fight between 2 women and 3 men in the parking lot

the gym is great, rooms are lovely - stylish, practical and comfortable

service at the restaurant bar and breakfast was a little slow, breakfast time the coffee service station ran

i had to take my linen and towels to the laundry myself because there was no housekeeping

all over the place will be nasty and cigarette butts was over the whole entire property and the laundry room is

to say about anything the one room thankfully the door was broken and i got to go into was the laundry room

s always trash littered around the property people make a noise on the weekends outside in a parking lot

the wifi is super slow but they want you to pay into the faster speed and the rates are to high.

excellent location, comfortable bed, friendly staff, good breakfast

bed and pillows were very comfortable, the breakfast was great and the variety was good

i did not have the chance to use the gym

breakfast was excellent

was accommodating and professional, room was really nice with updated bathroom, breakfast area was open 24 hours

fact that the bar area was right next to the check in desk and not in a more private area, the pool whale, and

were friendly and helpful, the gym although small has modern machines that were all working

pool was perfect for kids and safety measure in place were reassuring with

very cool indoor pool for the kids. also very clean

tried to get ice cream from the kitchen at 7:30 pm and were told that the kitchen was closed even though

liked the fact that you can do your laundry there, and there is the mall across the street if you are looking

on-site laundry faculty was reasonably priced

laundry was

older building, but absolutely clean, great having a kitchen, and excellent location.

were awesome it was very clean very good and nice room very big spacious with the kitchen very good location as

laundry room and dryer vent hadn t been cleaned in awhile

pool has been non functional for years, had to by my own fry pan and coffee maker- they had none to

was only one waffle iron at the continental breakfast, but everyone was so patient, that you really didn't notice

instead of 1 kitchen we had 2 , and the best was having 2 bathrooms for our stay

the room was spacious and comfortable, breakfast was great, staff was friendly.

it seemed as though there was a party or two of kids, and they left their dirty towels and socks all over the

had a pool which i didn t use but family staying in the same hotel enjoyed, great variety of breakfast options

clean, pool area was nice, friendly staff, great location, easy access, quiet overall just great

hot breakfast was kept hot

the wifi in my room on 3rd floor was very poor, i could not connect most of the time

the layout of the property meant the parking lot was a long walk from the front door

breakfast.

i recommend going to anna's house for breakfast or lunch

loved the free coffee/tea/cocoa bar, pool, rooms and staff

breakfast could be better. i was disappointed in the breakfast options.

the gym was too

the size of the room, spacious and homy. the continental breakfast was good as well.

i don't like the kitchen or the furniture or tv size

if the room was clean it would be perfect for a family with kids as there were seperate bedrooms and bathrooms

great tvs and bed n kitchen.

broke second night, no food at market, pool was closed, staff was un helpful, had no change for laundry, restaurant

we had to wait for housekeeping to arrive the following morning to do laundry so we could receive a complete

toilet kept running and no bag for dirty laundry

just the construction parking lot

kids in that group broke an elevator so going to and from lobby was a traffic jam

heat tub and swimming pool and laundry

i didn't like the pool wasn't open or no ice machine

even the kids didn’t care about swimming in it again after the first time

handicapped parking limited

the people at the pool were to wild.