and the kids loved the pool

the pool was huge and the kids loved it

had issue with free wifi connection, not straightforward

the pool was closed had to go across the parking lot to fitness usa

very nice breakfast lounge, clean room rooms nice linens. nice store items

tired moving to use laundry

i like the full kitchen

breakfast

i cooked my own breakfast which was great

breakfast is granola bar and oat meal, sorry this was a disgrace

soap in bathroom when i checked in no shampoo or conditioner no laundry bag no perks just an ordinary room stay

couldn t get extra towels until laundry opened.

extra sheets after we were given a bed with 1 king bed when we chose 2 queen beds , she said the laundry room

i don t think they have laundry

quite hotel no breakfast but they do have juice and coffee all day long staff is nice laundry is expensive and

picked this property for a longer term stay because it checked all my boxes: laundry, fitness, pool, breakfast

the dryer was broken in the laundry room and no offer was made to refund my money

i thought it was the laundry room

bathroom wasn't that clean and laundry facility had a weird smell

i wish there was a hot tub with the pool.

laundry room was a bit outdated and had no change machine so i had to travel too several places to

that it is pet friendly

no room service

my car was backed into in the parking lot.

filthy, the toilet paper holder was falling off the wall, i felt like i was sleeping in a petri dish

didnt have a safe in it,poor breakfast and was the same all the week,they need to work on the laundry

was so strong in pool area i was not even swimming and my eyes were burning kids eyes were so red when they had

their pool had to be drained because a child had an accident, they called me before we checked in to let

the parking situation was bad every day

parking was not great the pool was not open and the website didn t reflect this the breakfast

i didn t eat breakfast

they gave us a room in another hotel across the parking lot but it sure would have been nice to be closer

your ad said pet friendly ,nothing about the 250 fee i had to pay very upset!

the room has stains on the bed, the continental breakfast had only 3 different selections

loved the pool. thr bathroom and kitchen design are nice.

staff was always helpful, and they have laundry on-site that's open 24/7 and doesn't cost an arm and a leg

they had a working laundry room

rihanna $3 was nothing that i did like maybe the fact they have a laundry room i guess

old, smells bad and doesn t look like the online pictures it is outdated no balcony or kitchenette, inside none

charged a pet fee for a trained service animal even after explaining it was illegal by federal law

loved that the laundry room process didn t cost an arm and a leg

even the coffee and breakfast were excellent

clean, nice, not overbooked - could find parking

great location, very clean, wonderful breakfast and the staff was very friendly

was perfect very clean staff was great they had pool and hot tub and workout room perfect location many things

the vending machine prices were high they had laundry rooms but one machine was

everything i woke up at 830 and was told i could not have breakfast the staff was rude

cant one of these hotels possibly hook a brother up with some bacon and eggs for breakfast

traditional carb overload breakfast, employees super nice

needs updates to rooms and doors need to be locked - broken (going to parking lots)

i didn't have the room across from the laundry room

beds were extra comfy!!! staff was very accommodating. laundry facility also in hotel!!!

we were across from laundry and maids were very loud every a

liked the very comfortable bed, the 24 hour laundry room on site so you can do laundry, complimentary feminine

also had in house laundry

they woke up my kids over and over

they didn t mention wifi

parking in front of door.

spacious desk area to use if you needed to do any paper work and or set up your laptop (free fast wifi) mini

the wifi wasn't working no breakfast

the rooms was clean and nice the breakfast was good

that the air conditioner worked and the breakfast that was included.

i told yall i wanted pet friendly and they still charged me for my pet and they haven

no ice maker at this building or breakfast

breakfast was fitting for a person on the go. the breakfast bar was stock and restock.

rooms were bright & clean , clean laundry smelling bedding

there was ample parking and a nice breakfast area

adequate parking.. also the staff is very friendly.

breakfast ended @ 9am. should extend it to 10am.

the fact that it is a pet friendly hotel helps tremendously

lots of shady people hanging around , parking lot is a mess you can hear all the traffic from the busy intersection

room and spa tub were nice. no issues

spa tub was disgusting

the parking lot is crappy , you can hear all the traffic outside, didn't like that

the price for two nights with the spa tub

there was not even a laundry bag in the

parking lot lights were not on upon arriving after dark. difficult to see.

the restaurant and bar were good

pool was small but perfect for the kids

staff were friendly, facility looks good. parking was excellent.

laundry, pool, cleanliness, breakfast, mini fridge

this was because there was only one person working in the laundry room to do all the laundry for every suite

pool was a little cold for young kids

thank goodness we got the spa sweet so we were able to make our own water made company

not much parking

airport shuttle / free parking, digital thermostat in room is great, ac/heat surprisingly quiet,

there were no available pool, gym, vending machines or ice on the first floor

the breakfast was excellent! the pool and hot tub were great!

very nice. clean hotel. great pool

reasonably close to the airport (and has an hourly shuttle)

how much it cost to wash a load of laundry but i didnt die.

comfortable and good facilities like the laundry room, gym and area to hangout

breakfast food options. could have had a better variety of options.

the well equipped kitchen area, clean room and great night of sleep

there were people in the parking lot throwing a football between the cars, there was also a group that set off

of dirty laundry and garbage line the halls

at the entrance and dirty laundry pulled in halfway when i checked in

the girl that is applying for two days a week the breakfast from 3:00 to 11:00 i wanted to use laundry tonight

there was left in the hallway dirty laundry for two days

first i like the price but since i had to pay for uber 34$ because advertised airport shuttle was not available

and pleasant hotel, rooms spacious, great blackout curtains, fun indoor pool, even a useful guest laundry

our room was wonderful! kids had a blast in the pool! cleaning staff were friendly!

the pool wasn t open

wifi didn't work properly and front desk did not resolve issue

breakfast was decent, fitness center had good equipment in working order, staff was pleasant and helpful

my room was located near the pool, an exit door, and the laundry room/gym and i could hear everything

of public spaces / mainly floors in elevators, laundry, stairs

liked kitchen setup

very tidy and the pool was fun!

once covid-19 restrictions are over, a hot breakfast will make it a must stay in hotel

laundry room should be open all night long

we left early for our flight therefore we didn t experience the breakfast

breakfast could have been significantly better

i informed her that i would be taking the 5 am shuttle to the airport

for the money, staff are always on the ball, rooms we have had never any complaints, the capital bar and grill

the gym didn't have anything available to wipe the equipment down.

the room was big and clean. the pool area was nice and the kids had fun!

was no evidence of a 'security deposit' on the recepit on check out, and the beds and gym/pool facilities were

nice pool gym

this hotel has a bar and restaurant

staff was very friendly, the breakfast was good

the pool and cleanliness was amazing. staff was super friendly, fast and efficient

very, very clean! comfortable, quiet and clean. the breakfast was awesome!!!

having an airport shuttle that runs every 15 minutes in the morning is amazing

than a half a mile away from the long-term shuttle parking, which was excellent for us leaving out of dtw

finally, allison came out of the laundry room door & said she was in the bathroom

walls were very thin and we had kids in the next room making lots of noise

the breakfast

rooms was very clean and quiet, the staff was kind and helpful and breakfast was excellent.

found my original reservation on my own once i had wifi in the room

i booked my sister and her kids into sheriton next door there pool was

pool was out when we were there. no signage indicating this. kids disappointed!!

with a cool clean smell in the room and finishes with nice breakfast early he next morning

pool and beds were great

on the pool door saying no entry when i watched a staff member put it on the door while me and my kids were

i was rudely kicked out at 10:05 pm after telling the laundry girl the website said 11

from check, to room service, to shuttle to airport at 3:30 a

first got a room towards the inner center - this was noisy as even at 11pm there were kids screaming around

clean, very nice hotel with restaurant, bar and free 24 hour airport shuttle. very pleased.

pool and the gym were my tops

had a loud clicking noise that varied but was always there; maybe we were under a laundry or similar

was the only one in the morning by herself going back and forth from her desk to the kitchen, laundry was only

telephones were off the hook and so could not call for a shuttle for over an hour

breakfast was awful compared to other springhill suites

spacious room, indoor swimming pool, small but useful gym.

i liked the laundry facilities on each floor. this really impressed me.

10 minute away from the airport with free shuttle service directly to hotel

was friendly, pool stayed open late, breakfast was awesome with an awesome cook, cleaning staff was helpful

pool and hot tub

my kids enjoyed the pool and being able to order desserts from the attached restaurant

i had to clean and sanitize the whole room i had to ask the laundry lady because the house keepers did not

the price. on site laundry.

wifi never worked, smelled like weed in the hallway

the way they did the parking

like it had been there since the 60's (i washed up at the sink) the only thing they had for breakfast was free

the laundry department had employees who called off and the staff was not prepared

nothing extravagant and had to call front desk for wifi password, wasn't given it when checked in

free parking

would be nice to have a sink in the kitchen area.

location, close to airport, ample parking

there was a laundry room and business room, both of which i used

wifi was strong, access to computer room and laundry were very timely

room size. nice business center and suitable laundry area.

i liked the fact that they had a guest laundry and i didn't need to go find a laundromat.

the hotel was clean and i liked the fact it had a guest laundry room l.

check out, clean guest laundry, fitness center, nice friendly bar, helpful staff ,store prices not too bad and

the common areas in this hotel are subpar with large overflowing bins of laundry in the hallways

down the hall from the laundry in the hallway was not clean and also there was a bug in the room that my wife

i was put in the room after the laundry / housekeeping dock and building/ renovation works

tears in hallway paper from either bellhop or laundry carts, never heard a vacuum run from any rooms being

booked the hotel for its convenient location to the airport, laundry facilities, and fitness center

laundry facilities and gym facilities

laundry room was a life saver

popping the toilet seat back into place when using the facilities and the floor with the guest laundry machines

much chlorine was used in the laundry

also appreciated the bag to put dirty laundry in

had a guest laundry

there is a guest laundry room facility which is so convenient

wifi didn't work

very convenient location to the airport and the free shuttle comes in handy

the room was comfortable & the hotel was clean & the pool was really nice.

friendly staff, nice rooms, good location, airport shuttle

restaurant, bar, fitness center, shuttle every 30 mins to airport, close to enough to the airport that you can

pool room and water cold.

was a descent price, has a gym, pool, restaurant and bar.

oh and they have a guest laundry room that is worth it alone

no restaurant, no help if you don't have change for laundry etc

gym, no breakfast, everything broken in the room, they clean every other day, not comfortable, far

pillows and shuttle took so long to picked us up.

was small, wifi didn't work

laundry room and dryer vent hadn t been cleaned in awhile

different breakfast fare

instead of 1 kitchen we had 2 , and the best was having 2 bathrooms for our stay

the kids slept on the hide

the price and how clean it was also the kitchen

pool was clean and just a tad too cool for me but the kids loved it

of people wandering the parking lot at night with no apparent security

pool my baby loves swimming, quiet, safe, breakfast was good could use better waffles.

it seemed as though there was a party or two of kids, and they left their dirty towels and socks all over the

hotel breakfast offered many choices and actually was good

we chose this place because we needed laundry facilities and were informed that they were out of order, very

and when i tried to santize my clothes from any possible contamination the laundry machine was broken so i had

what s next we are gonna have to do the laundry next heavens now we have to make our rooms up fix the beds

the laundry room was down

amenties was un available out door pool not available garden not available laundry room not available no game

if the room was clean it would be perfect for a family with kids as there were seperate bedrooms and bathrooms

great tvs and bed n kitchen.

the kitchen was also very nice, it is the type of place i would stay at for a longer duration of

if the room was clean it would be perfect for a family with kids as there were seperate bedrooms and bathrooms

the breakfast

near to airport, good value, laundry was a bonus, quick check-in, room was large and clean, exercise room near

were some of the most accommodating and friendly we encountered, and we were so grateful for the laundry facilities

the maid forgot to leave laundry bags in the closet.

fast check in, helpful staff who provided information on airport parking, clean room, and a nice breakfast area

room was great. breakfast was ok.

we had to wait for housekeeping to arrive the following morning to do laundry so we could receive a complete

toilet kept running and no bag for dirty laundry

broke second night, no food at market, pool was closed, staff was un helpful, had no change for laundry, restaurant

there was a large amount of kids in the pool and hot tub

staff was very accommodating! super friendly. fantastic breakfast buffet.

under sheets for chips disgusting never use jacuzzi nasty ask for towels 1:00 they haven t did laundry

do then i was told to go way down the hall to the laundry room to see if they would give me clean towels which

the laundry room was on the second floor

were people actually living there, had their laundry outside drying

the laundry room was filled with flies

have timely shuttle

gym & comfortable bed in spacious room

shuttle and excellent proximity to dtw airport

super friendly staff, place was clean, awesome shuttle to airport

location was convenient, close to restaurants. shuttle service to airport was a bonus!

heat tub and swimming pool and laundry

even the kids didn’t care about swimming in it again after the first time

bed was very comfortable, spacious room and bathroom, plenty of parking

the food & pool were a plus

the room and pool!!!

asked for non smoking and got a smoking room

*tons* of kids there that could have been occupied longer

had a bit of problem with the card reader so they put me in another room right away plus the bar served good

there is sufficient parking

was absolutely filthy, they had a wedding party and kids were running and screaming on all floors, no control

we liked the pool. also, this hotel was a very quiet place to stay.

hotel is clean and the area around is nice, the small bar at reception for snacks or drinks, the shuttle from

to walk all the way across parking lot with four bags and 2 kids

the lounge was closed but the restaurant and bar were open

wifi connection was horrible, really bad

washer nd dryer could of been for free if u offer laundry then that s what it should be the vending machine

coined laundry and the coined beverage and snack machine

can do my laundry

breakfast was a wee bit sparse

parking lot lighting isnt that great either

i had to take my linen and towels to the laundry myself because there was no housekeeping

to say about anything the one room thankfully the door was broken and i got to go into was the laundry room

all over the place will be nasty and cigarette butts was over the whole entire property and the laundry room is

limited access to parking

outlets not working in kitchen. staff discourteous and unavailable.

no guest laundry. heater didna ? ? t keep consistent temperature.

s no laundry room which would have been nice since we were here for a number of days while we moved a

does the hotel provide self-service laundry service

wifi is terrible

partnership with local leisure centre allowed me free access and the free hotel shuttle bus was available at

laundry area was insanely hot and didn't work

wifi is horrible

rooms were comfortable, restaurant inside hotel, parking right outside building, shuttle to airport and return

good location, timely shuttle to the airport

tight parking spots.

my room across from laundry room a lot of noise

shabby rooms, no remote, told to go to laundry for towels by cleaning staff.

no working laundry facility as advertised

i stayed in the room on the main level right in front the employees laundry room, there were people in and out

2 items to go sink clogged as well as bath tub the bed was not even - hurt my back they don't do room service

laundry facility broken

towels in bathroom i asked for towels was told there in laundry we will bring them too your room when done 5

the towels were unusable they had stains and felt like they were full of laundry detergent that didn t

it had laundry machines

great beds and good breakfast choices. staff was very helpful and friendly!!

hotel itself is beautiful located next to a golf course and lake

the lovely view of the golf course and the lake fromimy king room

bags or sugar cream etc room not worth the costs run down no view other the roof no brochures re room service

weak and unsecured wifi.

i enjoyed breakfast and the service that came along with it

finally on our final night we managed to get some towels from the laundry room

getting in and out can be rough, small parking spaces.

everything. clean and bright rooms. good breakfast.

kids stayed in pool and hot tub from am till pm

and went the next day to only find another 15 more kids were back in the pool & jacuzzi that day also

breakfast is not toast and coffee

the jacuzzi was nice; took forever to fill up but nice; a lot of parking

breakfast, bed was uncomfortable

garbage everywhere, no hot water, no towels, no no batteries in remote, no tv stations, no wifi, and my confirmed

there is plenty of parking in a back lot that is large enough if you are pulling a trailer

it had lots of amenities: kitchen, laundry, fitness room.

kitchen and accessible laundry room. good value for extended stay.

it had lots of amenities: kitchen, laundry, fitness room.

loved the room setup with the kitchen.

the rooms are designed great with full kitchen, staff is always awesome

rooms were very nice and the laundry for guests was a nice amenity

to shannon on front desk and emma for one of the best holiday inn express breakfast bars i've ecperienced

no pool no breakfast for the kids and i had three room

breakfast was great, room was very clean and beds were comfortable, staff was amazing

harassed to my kids outside in car facility is non smoking, security harassed to my kids working out in workout

had to go out to do laundry.

i would have rated higher but there was not a customer laundry

parking lot with a convenience store

my kids still had a nice time there

comfortable bed. large room. lots of parking.

pet care does a lot of business with this location and i am inclined to stay elsewhere for all my

ordered thru room service was excellent

and the wet loved the pool because it s not deep and we felt safe allowing our kids to play

room service no housekeeping no pool and no discount for the loss of all amenities doesn't seem

jason gave us an amazing welcome! tamika at the bar was kind and made my sons birthday special.

big rooms. clean and big laundry room.

the staff and laundry room.

full house only one elevator ran low on food due to so many guests nice to have laundry on site

the indoor pool, laundry room, and amazing breakfast in the morning are all great perks of staying there

restaurant and laundry and coffee bar.

location to grocery stores and a laundry

laundry area smells of mold, water stains on hallway ceilings

staff was excellent facility was clean ample parking

clean faculty safe ample parking location accessible

staff was very friendly and helpful. i appreciate having a full kitchen.

also, the laundry room was out of order and i needed to do laundry

breakfast laundry room bed was comfortable

the laundry facility is out of order for a long time.

initial problems with wifi in the room, while in lobby worked perfectly

pool was on the smaller side, but the kids loved it

love the place. free breakfast and laundry. worry free hotel.

breakfast and access to free laundry services

is very clean, updated and has multiple conveniences such as breakfast, laundry and a large pool

loves breakfast and the fact their was laundry available .. kindness of staff as well .

certainly needs to be revamped for some rather loud individuals decided to blast rap music in the parking lot

laundry facilities

no laundry

it's a great hotel everything was excellent the stuff, the room the breakfast

pool area had an overwhelming chlorine smell during my visit

pools are extremely important when traveling with kids

requesting more blankets, the answer was negative and said they didn't have access to the laundry or housekeeping

laundry was convenient

and microwave in room, vending machine just down the hall was well-stocked and reasonably priced, laundry room

great staff, clean and comfortable, and i was able to use a coin laundry that was very helpful.

laundry room awfull

having a laundry room is a plus!

hotel staff were great, laundry was conveniently located and the shower was one of the best i've had in a hotel

laundry

there was plenty of parking, and the area felt safe

except the wifi-- at night, it was very slow

our room was located over the laundry room

the laundry had been working

did not like our room 222 that was directly above the laundry room and was extremely noisy most of our stay

and helpful staff price new cleanliness location pool comfy beds, pillows and bedding plenty of towels convenient

the bar wasn t open on july 4th

hotel provides laundry facilities which was helpful

desk attendant could not find key to money drawer to exchange bills for coins to do laundry

located around stores and food places, also my kids loved the pool and the gym was a plus

wifi was disappointing.

there were no towels in the rooms or pool area and we had to keep calling for clean towels

you guys have a bar. the in door pool

breakfast was included and excellent

was absolutely no mention of the pet cleaning fee: not when i booked online, or when i checked in

the breakfast was not good

the breakfast was mediocre. the room was a bit pricey.

to the employees credit he politely change the towels and face rags only to bring out of the laundry folded worn

by ac was moldy, toilet leaked, tv was way to small for that large room #114 (right across from laundry/maid

pool not open,shower curtain too short to be usable

the picture quality on the tv was grainy and the wifi was almost non-existent

only thing we didn t like was the continental breakfast

and they're mexican hair always in all yhe laundry & sheets

i freaked out that it might be bed bugs so i went to the store and bought bed bugs spray and laundry detergent

great rooms nd pool nd hot tub nd fitness center..nd the free breakfast is great..

heated pool and breakfast

loving the pool and spa, they also offer breakfast. everythings in walking distance.

the bed and spa tub

the wifi at this location is good. and it is accessible to the highway.

the wifi was good

bad wifi, dirty floor and no shower curtain

after i checked in there were 3 cop cars in the parking lot

wouldn't feel safe bringing my kids here

thin mattress very few cable channels had to pay for wifi ac unit was loud room had funny

the morning, i don't know if it was reassuring or troubling to see the police car in the parking lot

there was no microwave in the room, it was a bit rundown, the wifi was terribly slow.

parking was surprisingly good

she then told me to put them around the corner in the laundry

they have laundry facilies,they, had not quarters

laundry dryer wasn't working which made it difficult to do our laundry ice machine wasn't

i didn't use any of the facilities on site (pool, exercise room, laundry) because it was a one night stay and

clean room laundry facilities on site free breakfast close to amtrak and public transit.

good location near mall and lots of restaurants, room was comfortable, and it provided a clean laundry room

the only thing that was even remotely negative, and it is extremely, extremely minor, is that the pool could

the gym is tiny and dated.

pool was freezingud83eudd76 in january

this made absolutely no sense to me as there is no restaurant or bar in the hotel

the laundry room on the second floor was filthy

laundry sitting in hallway for 1 1/2 days

1 staff worker who said there was no amenities and i found out they had a laundry room

room was very clean. there was a kitchenette with stove, fridge & microwave. spacious.

there was no dishware in the suite, which had a kitchenette complete with a stove