i particularly liked the laundry facilities, which were much cheaper than expected

pool has reservation times due to covid-no biggie, didn t mind cuz i don t like being around

i like the breakfast buffet

tub was dirty , the desk had sticky stuff on it, the whirlpools jets barely worker and wifi didn't work good

friendly , helpful staff first floor room was easy to access and convenient parking.

employee brought plunger and used dirty towels from laundry to wipe up floor because he couldn't locate a mop

laundry room was clean

there were dead flower petals underneath the nightstand, blood on the sheets, dirty footprints in the shower,

was no wifi in the room, room was dirty, bathroom light worked when it wanted, one night stand light,

wifi was not good

first picture in booking is the pool

employee brittany told us the pool was open and it wasn t

nice guest laundry

the breakfast is good

pool and breakfast

my grandkids loved the food, and they are picky eaters, oh yes, the pool too.

the pool water looked dirty

there was puke all over the wall by the sink , a full bottle of laundry soap just randomly in the window

parking lot had a lot of potholes

i have 3 small kids which is very difficult to use stairs with them

lobby & parking lot were substandard. cooking smell was very strong. it even went into my room!

the breakfast buffet is a definite plus. the bed was very comfortable.

friendly and helpful staff, clean room and bathroom, and the hot breakfast buffet was fantastic!

i work third shift and every time i ask for an early check in, im always accommodated

the breakfast was good and the staff were friendly

could not get wifi in my room. blackout blink broken. power outage limited breakfast.

clean and friendly, good breakfast

stains all over the hallway carpets, sketchy staff members, horrible laundry facilities

was never gaven breakfast at all during my four days of stay and my room was never cleaned

there were no eggs or breakfast rolls.

i liked the breakfast. i also liked the quick service. the beds were comfortable.

the breakfast wasnt bad just didnt have any varity our room was over all fantastic but none of the

breakfast staff were awesome. great to have laundry facilities

but either way, having the pet comes with a long list of rules

the pool, but anyway the kid's enjoyed and that's all that mattered

room with a seating & kitchen area with a pull curtain to really divide it from the bedroom area

was pet friendly, and clean

fresh coffee and laundry facilities available 24 hours

we also had parking available right outside our suite which was quite convenient

39 is a major trucking highway, and was hard to pull out of the parking lot

the butts and ashes that first i saw in the parking lot, going up the steps and on the landing when i arrived

they even accommodated for parking our 25 ft trailer

awesome fact that there was a laundry room to wash and dry your own clothes if needed

the pool was cold, especially for it being indoors

the breakfast in the morning was very good!!!

easy to find, close to downtown.. easy parking and good breakfast

great customer service, pool was clean and nice, rooms were clean and beds were comfortable

was very slacking, especially if you came down five minutes before closing g of the kitchen

i also appreciate that they're labeled pet friendly and we're actually friendly to my pets

the breakfast was okay the line for the only hot food was waffles

spa tub was super amazing

hotel and rooms breakfast was on a higher quality level then most hotels

indoor pool and laundry center

i exchanged my own towels in the laundry on instructions from maintenance

no. loved the laundry room and weight room!

our room was positioned by the parking lot, next to the elevators, pool, and gym

noise from upstairs room and kids running in the hallway

pool was apparently closed for maintenance, we were told it was opened

and the the breakfast was very sad

unruly and unsupervised kids had overrun the swimming pool making it a very unpleasant place to be - unusable

pool

breakfast was really good, the staff is even better very sweet nice and smiles everywhere i would

great staff, clean and comfortable, and i was able to use a coin laundry that was very helpful.

requesting more blankets, the answer was negative and said they didn't have access to the laundry or housekeeping

laundry room awfull

and microwave in room, vending machine just down the hall was well-stocked and reasonably priced, laundry room

laundry was convenient

i also really enjoy using the pool and hot tub

the breakfast was good and the pool/hot tub was great

breakfast was excellent

indoor pool was overwhelming with the smell of chlorine

the breakfast was outstanding

room was near the laundry room which was loud

if your there early,good,if you leave and come back parking sucks

get there early for parking

bar and grill is

it's great!! pool, bar, room service the location rocks!!

so we had to use the service elevator all the time which meant walking past the laundry rooms which always

laundry dryer was broken

the pool and jacuzzi were great. laundry room were easy to access, and the breakfast.

our kids really enjoyed making their own

pool rooms and fix every lil problem that we had amazing hotel.

liked availability of laundry facility, exceptional facility

the customer service was great and i like the convenience of being able to do your own laundry

self serve laundry and a clothes dryer are offered to guests

hotel is pet friendly with an fenced yard, has 2 elevators, great pool area and laundry on site if you need it

they have laundry facilities which was great for us

the towels were unusable they had stains and felt like they were full of laundry detergent that didn t

towels in bathroom i asked for towels was told there in laundry we will bring them too your room when done 5

laundry facility broken

it had laundry machines

spa tub was clean and we had no issues with running out of hot

shabby rooms, no remote, told to go to laundry for towels by cleaning staff.

my room across from laundry room a lot of noise

no working laundry facility as advertised

i stayed in the room on the main level right in front the employees laundry room, there were people in and out

not enough parking

laundry area was insanely hot and didn't work

breakfast adequate

convenient bar and good food menu

good location, timely shuttle to the airport

the bar where the breakfast is usually served is being remodeled so breakfast is in another room

the guest laundry facility's washer ate my $2

wifi signal was weak in the room.

tv was messed up. wifi didn t work. manager is ok with refunding me per norma

wifi service was very bad

parking

coined laundry and the coined beverage and snack machine

can do my laundry

washer nd dryer could of been for free if u offer laundry then that s what it should be the vending machine

rooms and too many people walking around in the parking lot because there

the breakfast is only coffee, muffin and breakfast

the drink prices at the bar very excessive $9.

the lounge was closed but the restaurant and bar were open

cleanliness and amenities (the pool). excellent parking!

they were installing a new gym so the temporary gym was housed in a conference room

flight came in early, they allowed early check in

gym & comfortable bed in spacious room

they had bed bugs me and my kids woke up with bite marks

the shuttle to airport is shared with another hotel so it could get delayed

clean, free shuttle to/from the airport, nice shower

free shuttle will take one to a number and variety of dinning options as well as to one s airline

the maid forgot to leave laundry bags in the closet.

near to airport, good value, laundry was a bonus, quick check-in, room was large and clean, exercise room near

were some of the most accommodating and friendly we encountered, and we were so grateful for the laundry facilities

close to airport, provided parking and shuttle to airport

friendly stay, comfortable bed, used the gym.

had a guest laundry

also appreciated the bag to put dirty laundry in

there is a guest laundry room facility which is so convenient

couldn't get the wifi in my room at night

good value and shuttle to airport

customer service, had to take towels to laundry ourselves and garbage out

the laundry room was down

amenties was un available out door pool not available garden not available laundry room not available no game

we chose this place because we needed laundry facilities and were informed that they were out of order, very

and when i tried to santize my clothes from any possible contamination the laundry machine was broken so i had

no restaurant, no help if you don't have change for laundry etc

oh and they have a guest laundry room that is worth it alone

wifi only works if you are in the lobby or one of the rooms right next to it

i had them schedule me a shuttle and they did and i also asked for a courtesy call to make sure i was up in

front desk were on it! shuttle drivers were so nice! room was clean and comfortable!

check out, clean guest laundry, fitness center, nice friendly bar, helpful staff ,store prices not too bad and

desk told me to do and renew everything so i had already told one housekeeper who came to get our laundry that

the common areas in this hotel are subpar with large overflowing bins of laundry in the hallways

tears in hallway paper from either bellhop or laundry carts, never heard a vacuum run from any rooms being

i was put in the room after the laundry / housekeeping dock and building/ renovation works

pool was dirty as well as the carpet in our room

handy to airport with shuttle service.

clean room, staff was great, shuttle service was prompt, great expereince

restaurant, bar, fitness center, shuttle every 30 mins to airport, close to enough to the airport that you can

it was too many kids i was scared to park my truck in the back because it was so many back there

much chlorine was used in the laundry

laundry room was a life saver

laundry facilities and gym facilities

booked the hotel for its convenient location to the airport, laundry facilities, and fitness center

popping the toilet seat back into place when using the facilities and the floor with the guest laundry machines

the laundry department had employees who called off and the staff was not prepared

free airport shuttle. off site airport parking with qwick-park

nicely laid out suites with a lovely main floor and bar restaurant.

fast wifi

suite deal: clean, comfortable, eggs cooked to order in the included breakfast buffet, shuttle service to airport

no laundry

laundry facilities

that the pool was closed other than that everything was good.

pools are extremely important when traveling with kids

it's a great hotel everything was excellent the stuff, the room the breakfast

loves breakfast and the fact their was laundry available .. kindness of staff as well .

love the place. free breakfast and laundry. worry free hotel.

is very clean, updated and has multiple conveniences such as breakfast, laundry and a large pool

breakfast and access to free laundry services

location is great in relation to area attractions but sometimes tricky to get to the parking lot

wifi was strong, access to computer room and laundry were very timely

the hotel was clean and i liked the fact it had a guest laundry room l.

the dispenser for laundry soap didn t work

room size. nice business center and suitable laundry area.

i liked the fact that they had a guest laundry and i didn't need to go find a laundromat.

the price. on site laundry.

i had to clean and sanitize the whole room i had to ask the laundry lady because the house keepers did not

i liked how clean the rooms were and the amenities (gym, ice machine, etc.)

only cardio machines in gym

no long term parking at hotel but there's abpkace right across street with shuttle to

restaurant and laundry and coffee bar.

laundry and made 2 attempts to dry the cloth and they were still wet

fitness room, laundry and breakfast area

cleanliness, laundry facilities, very friendly staff

big rooms. clean and big laundry room.

had a loud clicking noise that varied but was always there; maybe we were under a laundry or similar

was the only one in the morning by herself going back and forth from her desk to the kitchen, laundry was only

our kids were very disappointed

great continental breakfast

the pool was small and had a lot of kids already in it so we had to end up going without.

i liked the laundry facilities on each floor. this really impressed me.

the amenities, wifi, clean linen, room size, and breakfast! everything was really nice!

i'm afraid the shuttle service can be improved.

shuttle to the hotel was every 30 mins

pool was very cold. the children did not enjoy the pool.

desk attendant could not find key to money drawer to exchange bills for coins to do laundry

hotel provides laundry facilities which was helpful

there were no towels in the rooms or pool area and we had to keep calling for clean towels

wifi was disappointing.

room was clean and pool was great

i was rudely kicked out at 10:05 pm after telling the laundry girl the website said 11

excellent check in when we arrived. shuttle service was great and the beds were wonderful.

few people dining. felt lonely in bar. kids were evidently enjoying pool. a bit noisy.

pool and the gym were my tops

the swimming pool for the kids, and the cleanliness of the entire hotel

said hot breakfast but there was none served

the pool is quite small. no bathtub only shower in the bathroom.

the breakfast is excellent overall.the property landscaping was clean aslo.

great free breakfast

with a cool clean smell in the room and finishes with nice breakfast early he next morning

finally, allison came out of the laundry room door & said she was in the bathroom

where rude they treated me and my kids wrongly we got a room the tv didn't work black stuff on the wall i was

clean, great amenities, free breakfast (that you actually wanted to eat) and much quieter than expected to be

the breakfast

location great; used shuttle to/from airport.

laundry room should be open all night long

there was no available parking outside our room

shuttle was quick

breakfast could have been significantly better

they have great rooms and a secure parking area while you are away

pool was great!

the breakfast issue abpve

parking, size of room, location in close proximity to airport

than a half a mile away from the long-term shuttle parking, which was excellent for us leaving out of dtw

litd too many kids. running up and down the halls and up and down on elevator

this hotel has a bar and restaurant

quite location near the airport plenty of parking and airport transportation.

the room was big and clean. the pool area was nice and the kids had fun!

close to airport with a restaurant/bar and easy long term parking options.

clean friendly, close. very comfortable. had a shuttle from airport.

when i needed clean towels, the front desk sent me to the laundry room to ask for more

they have laundry facilies,they, had not quarters

i didn't use any of the facilities on site (pool, exercise room, laundry) because it was a one night stay and

clean room laundry facilities on site free breakfast close to amtrak and public transit.

laundry dryer wasn't working which made it difficult to do our laundry ice machine wasn't

onsite laundry was helpful to have

some addition of hot items in breakfast

wifi sucks, no tv channels

i was surprised that i had to ask for kitchen gear

the room and kitchen ?

to order room service and was first told everyone was on break

- while the jacuzzi water was warm, the pool water was cold and we could not swim

pool and spa closed.

the pool and hot tub are a must

staff and great service from the door to the checkin desk and the bar spacious, comfortable rooms with a desk

and the extras like the gym, wifi, laundry and the kitchenette worked perfectly

nice laundry room

having free parking was a big plus, and the laundry facilities were a welcome convenience for extended stays

the parking lot had trash everywhere

there was litter in the parking lot too as one vehicle driver/occupants clearly didn t take the effort to

washing machine was broken when i needed to do laundry.

staff, good price for the stay, pet friendly, they have good coffee 24/7 and a good continental

pool closed

parking was an issue as i was pulling a boat.

cond did not work, the beds was to hard, the bathroom was to small for husband that is 6ft 2in, wifi did not

amenities in the hotel were down i assume because of covid and staffing issues but there was no bar there's

breakfast dining options

liked this pet-friendly location

and bathroom were clean, room was quiet, bed was comfortable, friendly and helpful staff; breakfast choices were

there was a family on floor above us that was letting their kids run and jump for hours during our time to

were so many little kids in the pool, we were unable to use

restaurants and bar closed

many kids that were straight out of the pool running around and making noise and getting the floors

no room service

the pool was a hit with all the kids and services were lovely

the parking lot is crappy , you can hear all the traffic outside, didn't like that

spa tub was disgusting

the price for two nights with the spa tub

lots of parking

the spa was nice the room was ok

the laundry had 2 washers on our floor

constant calling from another room w kids

the amount of space in the room, and the amenities, with kitchen etc.

everything the ppl in the kitchen needed more staff

price was excellent, the staff was friendly, the place was clean and quiet and pet friendly

i didn't like that the swimming pool was so small

the room was modern and updated. parking was easy. it was quiet.

the pool, the room was spacious & comfortable

there was a birthday party with like 7 kids or more in the pool

high concentration of chlorine in swimming pool, kids start coughing after 10 minutes in the pool

laundry and cleaning staff using the same elevators as the customers/patrons causing a long wait

my room was very close to the laundry room and elevators

wifi works very well

parking should have been free

gym and proximity to the swim meet where my son was competing

air freshener that smell like laundry detergent would be good

the staff was friendly and willing to accommodate our needs, like bringing laundry bags

clean rooms, easy to access, good breakfast, lots of parking, friendly staff.

parking, wifi and breakfast included

comfortable beds price pet friendly close to bridge to usage

i also like the gym and swimming facilities

also there were noisy kids/teens playing in the hallway at 1am

my kids loved playing in the swiming pool

breakfast was great. n

amazing breakfast! wonderful room and facilities! friendly and attentive staff!

no laundry facilities

we had a pet that needed extra attention and the manager offered to watch her while we went out to get food

comfortable room on desirable floor, breakfast was wonderful as well

friendly staff, clean room, easy parking and safe

* we didn't use the pool or gym, however, every time we passed by there were ppl inside and it looked clean

we appreciated the laundry room access, onsite parking, modernity of facilities

very near to falls, starbucks, rainforest is just down, huge hotel with all facilities and guest laundry too

is loudly picked up at 4am they will not do any room service unless reminded multiple times no pool restaurant

gym needs wipes and/or spray to clean the equipment

pet friendly with a park across the street.

the vending machine prices were high they had laundry rooms but one machine was

staff was friendly and they offered pet rooms.

traditional carb overload breakfast, employees super nice

maybe add some fruit to breakfast

guys need to fix wifi because wifi was so slow and disconnect automatically either you using or not but otherwise

loved that the laundry room process didn t cost an arm and a leg

fitness center and pool closed due to covid-19

pool was great

great location, very clean, wonderful breakfast and the staff was very friendly

was perfect very clean staff was great they had pool and hot tub and workout room perfect location many things

room wouldn't get cold, there was no ice machine working, and there was no laundry facilities

we're the laundry machine is located .

bed was comfortable. i noticed laundry facilities. clean

& the stairs had the laundry machines which made it moist and smell like mold

poor wifi connection.

guset laundry on the side

the staff, wifi, comfortable bed, easy parking, location close to a shopping / restaurant area, laundry

in room 120 which is adjacent the large housekeeping laundry room

guest laundry and well stocked vending machines

ok, big transport taking a lot of the parking, we came in late therefore parking was limited unless you went on

we liked our room, enjoyed room service for breakfast and dinner

lobby bar was great for a pre-dinner drink, the rooftop lounge was great for after dinner drinks

the hotel was really nice , the roof top bar had amazing drinks !

microwave in the room and the room service is so expensive and you can't heat up your food

there were dirty room service dishes throughout our hallway on the 6th floor

they had a working laundry room

rihanna $3 was nothing that i did like maybe the fact they have a laundry room i guess

staff was always helpful, and they have laundry on-site that's open 24/7 and doesn't cost an arm and a leg

that the property is pet friendly

wifi ok

loved the on-site laundry machines

the breakfast, understandable though

we have two kids - one is 4 years old and the other is less than a year old

room has a full kitchen with a dining table and chairs, plus a couch and an accent chair, perfect for family

we have 3 kids so i stayed with them in the room while my husband had to make 2 trips down from the 3rd floor

self service laundry facility was available i could jog by the river front

the laundry room on my floor was broken and not fixed throughout my stay.

and helpful staff, spacious and clean room, great pool and gym, awesome breakfast buffet and onsite restaurant

also a nice gym

the pool and gym were amazing

first night booked through casino

-the security guards at the entrance to the casino aren't on the same page

hear you or say not sure go ask this person or just nothing at all , then lets talk about the spa hahaha

the staff was so friendly and the hotel screamed 5 star. nice casino and steak house on-site.

my stay at the motorcity casino hotel

the cleanliness, the laundry room, the fridge, the very nice cleaning ladies

populated with enough hotel information - i still had to ask staff re details re breakfast, laundry, etc

free wifi with good speed

location , bar and the music

breakfast is expensive