i exchanged my own towels in the laundry on instructions from maintenance

no. loved the laundry room and weight room!

indoor pool and laundry center

i couldn t use the pool whole time i was there

our first weekend away from the kids in years and this was the hotel we booked

awesome fact that there was a laundry room to wash and dry your own clothes if needed

were offered to go to another hotel to use the pool but i don t want wet seats in my car - the wifi didn t

the swimming pool although small looks very popular

great condition. very clean. modern. great breakfast. perfect location for us

easy to find, close to downtown.. easy parking and good breakfast

location, the kitchen, the pool, and the hot tub

unruly and unsupervised kids had overrun the swimming pool making it a very unpleasant place to be - unusable

cleanliness around pool and spa area not good

pool

breakfast was very weak. bathroom floor in our bathroom wasn't clean enough for me.

fresh coffee and laundry facilities available 24 hours

easy to find. plenty of well lit parking. felt comfortable/safe.

the tv was on all night in the next room, turned up loud, and it was on a channel advertising a casino, on

the butts and ashes that first i saw in the parking lot, going up the steps and on the landing when i arrived

easy parking

laundry dryer was broken

so we had to use the service elevator all the time which meant walking past the laundry rooms which always

the pool and jacuzzi were great. laundry room were easy to access, and the breakfast.

our kids really enjoyed making their own

the breakfast, couldn't connect to the wifi, hottub wasn't good either

liked availability of laundry facility, exceptional facility

the customer service was great and i like the convenience of being able to do your own laundry

laundry facilities

the staff was great. it was roomy. plenty of hot water. laundry facilities. 12:00 check out.

they have laundry facilities which was great for us

the parking lot was snowy and slippery

the breakfast

access to nearby attractions friendly staff heated pool was good & the sauna was great very good breakfast

wish they offered hot breakfast

it was easy access, offered a spa tub and had a pool

the guest laundry facility's washer ate my $2

parking a little difficult- pretty crowded at south end

we had a fireplace, spa and comfortable furniture

pet friendly

the staff the pool just everything

they have laundry facilies,they, had not quarters

she then told me to put them around the corner in the laundry

i didn't use any of the facilities on site (pool, exercise room, laundry) because it was a one night stay and

clean room laundry facilities on site free breakfast close to amtrak and public transit.

when i needed clean towels, the front desk sent me to the laundry room to ask for more

great staff, clean and comfortable, and i was able to use a coin laundry that was very helpful.

requesting more blankets, the answer was negative and said they didn't have access to the laundry or housekeeping

laundry was convenient

and microwave in room, vending machine just down the hall was well-stocked and reasonably priced, laundry room

laundry room awfull

desk attendant could not find key to money drawer to exchange bills for coins to do laundry

hotel provides laundry facilities which was helpful

very nice breakfast room area with tasty omellette, hot oatmeal and nice variety of

at our stay there wasn't any wifi ir internet connection and the staff failed to inform us

seemed new; nice gym, great coffee and breakfast

clean! great pool area and lobby decorations/artwork.

the pool and hot tub were fantastic after a long day of sightseeing

they could take a lesson from the bar staff

only one day of being in the hotel, the cleaning staff came to clean the room and they took the bar of soap and

- while the jacuzzi water was warm, the pool water was cold and we could not swim

onsite laundry was helpful to have

i was surprised that i had to ask for kitchen gear

some addition of hot items in breakfast

no grab and go breakfast as advertised

the kitchenette looked out of date

and the extras like the gym, wifi, laundry and the kitchenette worked perfectly

nice laundry room

having free parking was a big plus, and the laundry facilities were a welcome convenience for extended stays

kids running up and down hallways, they shut front desk done early so if we need something you can

rooms, heard a man hock a loogie from what sounded like from a room above us , and people in the parking lot

there was puke all over the wall by the sink , a full bottle of laundry soap just randomly in the window

good pricing, room was clean, good breakfast for the kids

i dont like microwave given sound when start, bathroom have dust smell, we stayed two night no room service and

an expert at his job and made it easy to check in he was there at 11pm when we checked in and the breakfast bar

i have a pet peeve for room doors that slam at hotels if you don't close them gently, but this was not an

nice guest laundry

wifi was very weak. very few variety in breakfast. there was some smell in the room.

tube/spa have trouble with handle not label with hot or cold

was dirty oil on the walls finger prints dusty underneath the microwave and behind the tv and the wifi does not

limited parking

even a small complimentary coffee station or breakfast would have been a plus.

don t eat breakfast but i m sure it s good

there were big kids running up and down the hallways all

pool didn't look clean

t have breakfast but did have a drink from the bar that night it was amazing and the lady that made it was

first picture in booking is the pool

employee brittany told us the pool was open and it wasn t

employee brought plunger and used dirty towels from laundry to wipe up floor because he couldn't locate a mop

laundry room was clean

pool could open a little earlier

the pool and how close it was to the freeways and restaurants.

staff is great. pool looks nice.

no laundry

laundry facilities

the location, free breakfast & parking

very clean. accommodated early check in

nice helpful staff and outside parking nicely lite...nice breakfast

breakfast and access to free laundry services

loves breakfast and the fact their was laundry available .. kindness of staff as well .

love the place. free breakfast and laundry. worry free hotel.

is very clean, updated and has multiple conveniences such as breakfast, laundry and a large pool

a lot of breakfast items were still being made at 8:30am

pool was closed and no notification until at the hotel.

could not get wifi in my room. blackout blink broken. power outage limited breakfast.

breakfast, pool, n employees

15 lb weights are missing from the gym. not a big deal. it's the weight i use most. :-)

hotel was very clean and the staff was friendly and the covid breakfast gave a few different options and they

full house only one elevator ran low on food due to so many guests nice to have laundry on site

hotel has all the amenities you could wish for: breakfast, indoor pool,jacuzzi suite, gym laundry snack store

the indoor pool, laundry room, and amazing breakfast in the morning are all great perks of staying there

laundry and made 2 attempts to dry the cloth and they were still wet

fitness room, laundry and breakfast area

i particularly liked the laundry facilities, which were much cheaper than expected

the fact that little kids playing with elevator at 12:30 am no supervision

staff, great location, the pool was wonderful i stay at a lot of hotels for work and this one was prob one of

pool has reservation times due to covid-no biggie, didn t mind cuz i don t like being around

went to dinner and movies pulled into the parking area, there were young kids running

the bar you

were so many little kids in the pool, we were unable to use

facilities for sunbathing next to the pool would be nice to have

many kids that were straight out of the pool running around and making noise and getting the floors

many kids that were straight out of the pool running around and making noise and getting the floors

the laundry had 2 washers on our floor

also the pool was closed, that's something that should be mentioned on the website since you are advertising

was a very nice place to stay we absolutely love the fact that it was a kitchen with every you possibly need

beds were comfy. breakfast was good, a nice selection.

pool was down due to inspection, but was in a bad location anyway being right next to the parking

complaint is the pool area is a little small, and it was too cold for me, but the kids loved it

i the pool was small but clean

complaint is the pool area is a little small, and it was too cold for me, but the kids loved it

high concentration of chlorine in swimming pool, kids start coughing after 10 minutes in the pool

m not sure if it s a thing or not but the pool could ve been warmer :-) only negative to the whole

stains all over the hallway carpets, sketchy staff members, horrible laundry facilities

was never gaven breakfast at all during my four days of stay and my room was never cleaned

the breakfast was not really continental. no eggs for example.

breakfast because of covid

no breakfast was served at all

breakfast staff were awesome. great to have laundry facilities

room with a seating & kitchen area with a pull curtain to really divide it from the bedroom area

breakfast closed way too early

is because of the govoners ( hitler wannabe) executive order nonsense nobody could use the pool, sauna or fitness

amazing staff, clean place, breakfast was good, free parking, and wifi

i stayed in the room on the main level right in front the employees laundry room, there were people in and out

shabby rooms, no remote, told to go to laundry for towels by cleaning staff.

no working laundry facility as advertised

my room across from laundry room a lot of noise

breakfast was also good

laundry area was insanely hot and didn't work

quiet and ample parking

shuttle service, available bar and restaurant, and the fact that the front desk sold beverages

being charged for parking.

the shuttle from and to the airport was easy and free, the staff was friendly, the room was very simple

laundry facility broken

towels in bathroom i asked for towels was told there in laundry we will bring them too your room when done 5

it had laundry machines

the towels were unusable they had stains and felt like they were full of laundry detergent that didn t

location is great the shuttle is prompt and friendly the staff was so helpful and gave great suggestions for

can do my laundry

washer nd dryer could of been for free if u offer laundry then that s what it should be the vending machine

coined laundry and the coined beverage and snack machine

did not have on site parking for airport.

but i had to go get some stuff for the kitchen i assume that i guess it was in the room

room service is excellent and everything is done with class

the drink prices at the bar very excessive $9.

it was 20 and had to walk outside with two kids barefoot to enter the pool

i can say was unpleasant was that our room was beside an opening that you can see the lobby and bar area and

good location, had pool, and mini fridge. comfortable bedding.

the shuttle was prompt, the checking process was seamless and pleasant

have timely shuttle

on-site bar and restaurant

location was convenient, close to restaurants. shuttle service to airport was a bonus!

shuttle service driver was excellent

the maid forgot to leave laundry bags in the closet.

near to airport, good value, laundry was a bonus, quick check-in, room was large and clean, exercise room near

were some of the most accommodating and friendly we encountered, and we were so grateful for the laundry facilities

clean room, good bathroom and a descent gym

close to airport, provided parking and shuttle to airport

also appreciated the bag to put dirty laundry in

had a guest laundry

there is a guest laundry room facility which is so convenient

dirty, the pool was green and smells. broken gym.

place was clean nice they had a beautiful breakfast room and a gym the coffee tasting was better than

down the hall from the laundry in the hallway was not clean and also there was a bug in the room that my wife

tears in hallway paper from either bellhop or laundry carts, never heard a vacuum run from any rooms being

desk told me to do and renew everything so i had already told one housekeeper who came to get our laundry that

check out, clean guest laundry, fitness center, nice friendly bar, helpful staff ,store prices not too bad and

i was put in the room after the laundry / housekeeping dock and building/ renovation works

laundry room should be open all night long

breakfast could have been significantly better

easy in and out with tons of parking

early breakfast, bar and restaurant on site

close to airport 24/7 shuttle clean room

finally, allison came out of the laundry room door & said she was in the bathroom

small parking lot, busy at night and hard to find space to park

the hotel shuttle was timely and convenient, the full breakfast was delicious, and the hotel was conveniently

beds are comfortable, good breakfast.

very close to airport parking and the airport

no restaurant, no help if you don't have change for laundry etc

oh and they have a guest laundry room that is worth it alone

wifi never worked

had to wait over 45 minutes for shuttle. was pushing to make flight. plan ahead.

pillows and shuttle took so long to picked us up.

on the pool door saying no entry when i watched a staff member put it on the door while me and my kids were

only problem i encountered was that the shuttle service that i had called for was 40 mins late

was able to enjoy my night for the 1st time with my love and our 2 kids

the guest period on a previous floor below us as we were coming up the elevator you can hear kids and older

the breakfast selection wasn't good

the laundry room was down

what s next we are gonna have to do the laundry next heavens now we have to make our rooms up fix the beds

customer service, had to take towels to laundry ourselves and garbage out

and when i tried to santize my clothes from any possible contamination the laundry machine was broken so i had

amenties was un available out door pool not available garden not available laundry room not available no game

i had to clean and sanitize the whole room i had to ask the laundry lady because the house keepers did not

the price. on site laundry.

dated, but acceptable. breakfast ran out of items early.

hotel is in a great location from the airport, love how we can pay for a week for parking and the price for it

shuttle and restaurant close

i was rudely kicked out at 10:05 pm after telling the laundry girl the website said 11

room service was

kids playing in the pool was so loud, you could hear it in the closed elevator on the 7th floor, as

first got a room towards the inner center - this was noisy as even at 11pm there were kids screaming around

gave us an early check in when we asked which was nice

the laundry department had employees who called off and the staff was not prepared

the hotel is conveniently located near the airport with a free shuttle

the price for late check out is worth it

way too many unsupervised children in the pool area

took a long time to answer the phone when we called from the airport for a shuttle

was the only one in the morning by herself going back and forth from her desk to the kitchen, laundry was only

had a loud clicking noise that varied but was always there; maybe we were under a laundry or similar

breakfast is wonderful

pool and hot tub were very tiny.

the pool was small and had a lot of kids already in it so we had to end up going without.

booked the hotel for its convenient location to the airport, laundry facilities, and fitness center

much chlorine was used in the laundry

laundry room was a life saver

laundry facilities and gym facilities

popping the toilet seat back into place when using the facilities and the floor with the guest laundry machines

i liked the laundry facilities on each floor. this really impressed me.

i was bummed the pool was 'closed for maintenance'

no free breakfast

shuttle to hotel

the bar and restaurant being closed on friday night morning coffee was tasteless

to the airport, shuttle service worked fine

the pool was pretty much empty the entire stay and the room was decently clean

the shuttle service to and from the airport was easy, fast, and reliable

bar service - sat for 15 minutes without anyone behind the bar

the pool was almost unbearable. way way to cold. also no hot tub.

the beds were very comfy! the breakfast was served hot!

wifi signal strength was weak where the desk in the room was located

parking lot filled up quickly.

the pool hours should be extended! midnight not 10pm

room service-none for 4 days even after i requested-every time i came back to my room, it was not

we didn t try the gym because lack of time, but it looked decent

great staff, great amenities in room, great facilities at hotel, amazing shuttle service, super clean, great

this hotel has a bar and restaurant

didn't like that the pool and gym area closed too early

didn't like that the pool and gym area closed too early

the dispenser for laundry soap didn t work

room was smoky they changed the room to one next to the laundry

the hotel was clean and i liked the fact it had a guest laundry room l.

throw bleach in the laundry

room was next to laundry room, when the washer was on, it was very loud & sounded like an airplane engine in

laundry and cleaning staff using the same elevators as the customers/patrons causing a long wait

my room was very close to the laundry room and elevators

wifi works very well

nobody said at check-in that i will be charged for parking lot ($15 !)

was great about the stay until checkout when i was told i had to pay for parking

no laundry facilities

always a good breakfast and coffee

is hard to find a high quality hotel that is also pet friendly

friendly staff, clean room, easy parking and safe

a large girls athletic team staying at the inn so the staff had a hard time keeping up with the breakfast foods

amenities were great and the breakfast was

clean spacious room with a hot breakfast!

were friendly, the pool was lovely and the whole place is so clean

was pleasant and smiling, breakfast was good, all facilities are clean

amazing breakfast! wonderful room and facilities! friendly and attentive staff!

the parking lot is crappy , you can hear all the traffic outside, didn't like that

room and spa tub were nice. no issues

lots of parking

lots of shady people hanging around , parking lot is a mess you can hear all the traffic from the busy intersection

the spa was nice the room was ok

the staff was friendly and willing to accommodate our needs, like bringing laundry bags

air freshener that smell like laundry detergent would be good

00 for pet when my on line reservation stated is was free

access from the road, you have to go down the street and make a loop to turn around to get to the parking lot

facility was comfortable and they accommodated my pet which was nice

we appreciated the laundry room access, onsite parking, modernity of facilities

very near to falls, starbucks, rainforest is just down, huge hotel with all facilities and guest laundry too

i requested a lower level room because of surgery and pet but was put on the top floor way in the back

lot's of different spaces such as bar and patio, but you can also go straight to your room which is fairly big

large public area for social distancing outside. bar and store spaces add to the amenities.

we liked our room, enjoyed room service for breakfast and dinner

there is no gift shop or room service for food.

decor fresh aromas all through the hotel, rooftop bar room service very modern spacious room great bathroom

the extra fees from room service through me off guard.

restaurant downstairs and the roof top bar were exceptional

first night booked through casino

my stay at the motorcity casino hotel

the casino and the free parking, hotel is starting to get dilapidated, room is a little dusty and old

hear you or say not sure go ask this person or just nothing at all , then lets talk about the spa hahaha

the staff was so friendly and the hotel screamed 5 star. nice casino and steak house on-site.

the spa tub was noisey.

) staff was kind, breakfast server was very attentive to her job

separated room & breakfast

very good considering it was a bag breakfast due to pandemic

clean room, nice pool, good breakfast, quiet

gym was a bit small and the locker room did not have any empty lockers for use for hotel guests,

the bar was closed.

the spa staff were excellent in everything

no room service was available

i didn t get a chance to use the spa or other services offered, but i will make sure to do so the next time

room was near the laundry room which was loud

kids playing at the door my whole stay

more fb room service

kids playing at the door my whole stay

to call up front multiple times due to the people in the room above being loud screaming at their kids ,kids

self service laundry facility was available i could jog by the river front

the laundry room on my floor was broken and not fixed throughout my stay.

only complaint is the body wash in the shower was empty and i had to use the bar of soap

snack bar very convenient

room did not have any free water bottles, room service not available (not sure why this is the case as even

loved the on-site laundry machines

plus, the hotel was so pet friendly

the onsite gym was great

complementary breakfast is excellent! we enjoyed.

we have two kids - one is 4 years old and the other is less than a year old

was quiet was a full kitchen and laundry machines available

nice to have a full kitchen and washer/dryer

was quiet was a full kitchen and laundry machines available

no bar or food options onsite. limited options for delivery

beautiful full kitchen in this suite with high end coffee maker that made me feel like i was at home

their was no laundry bag, and amenities were minimal

bar staff was great even with us checking in late

room service only or restaurants with differing menus from physical to website made breakfast a

our favorite place to go inside the hotel was the bar area

- room is spacious, clean and pleasant - excellent location in dearborn - a very nice bar - everything was just

populated with enough hotel information - i still had to ask staff re details re breakfast, laundry, etc

the cleanliness, the laundry room, the fridge, the very nice cleaning ladies

they have a pooled for guests to use!

due to current renovations no restaurant, no pool available

kids eat free. great servers and good food

the place does not have laundry services.

cold pool

the gym was quiet and clean

wifi cuts out a lot

breakfast included adults and kids.

if you like to exercise the gym is similarly bare bones, but good enough if creative

hotel bar was soo busy we couldn't get a drink

loved the look of the inside, it was very comfortable, the wifi was great

gym

everything. food bar customer service and valet