check out, clean guest laundry, fitness center, nice friendly bar, helpful staff ,store prices not too bad and

the common areas in this hotel are subpar with large overflowing bins of laundry in the hallways

down the hall from the laundry in the hallway was not clean and also there was a bug in the room that my wife

i was put in the room after the laundry / housekeeping dock and building/ renovation works

desk told me to do and renew everything so i had already told one housekeeper who came to get our laundry that

oh and they have a guest laundry room that is worth it alone

no restaurant, no help if you don't have change for laundry etc

wifi never worked

tv wasna ? ? t working probably wifi was very very very slow

the shuttle is ultra-convenient, running every 30 minutes 24/7

the laundry department had employees who called off and the staff was not prepared

the room was big enough and the cook to order breakfast that was the icing on the cake.

location, close to airport, ample parking

staff at check in tried to over charge me and some of them wasn't as friendly as others and the pool area was

but since i was on an early flight, i couldn't eat breakfast and didn't have time to use the gym, so i felt it

there is a guest laundry room facility which is so convenient

also appreciated the bag to put dirty laundry in

had a guest laundry

breakfast was not what i expected

left too early to rate the breakfast.

much chlorine was used in the laundry

popping the toilet seat back into place when using the facilities and the floor with the guest laundry machines

booked the hotel for its convenient location to the airport, laundry facilities, and fitness center

laundry room was a life saver

laundry facilities and gym facilities

we chose this place because we needed laundry facilities and were informed that they were out of order, very

and when i tried to santize my clothes from any possible contamination the laundry machine was broken so i had

amenties was un available out door pool not available garden not available laundry room not available no game

the laundry room was down

what s next we are gonna have to do the laundry next heavens now we have to make our rooms up fix the beds

the pool should have been heated more & breakfast was not good.

they also had a shuttle which was an added bonus

the bar and grill was excellent

bar service - sat for 15 minutes without anyone behind the bar

was a descent price, has a gym, pool, restaurant and bar.

i liked the laundry facilities on each floor. this really impressed me.

my kids enjoyed the pool and being able to order desserts from the attached restaurant

loved the food and the kids enjoyed the pool

shuttle to hotel

good shuttle service. price is great with breakfast included.

near to airport, good value, laundry was a bonus, quick check-in, room was large and clean, exercise room near

were some of the most accommodating and friendly we encountered, and we were so grateful for the laundry facilities

the maid forgot to leave laundry bags in the closet.

breakfast

are very helpful in explaining shuttle system between hotel and airport, in addition to advice on what time to

the price. on site laundry.

i had to clean and sanitize the whole room i had to ask the laundry lady because the house keepers did not

dated, but acceptable. breakfast ran out of items early.

they even had a shuttle service for the airport

no long term parking at hotel but there's abpkace right across street with shuttle to

was the only one in the morning by herself going back and forth from her desk to the kitchen, laundry was only

had a loud clicking noise that varied but was always there; maybe we were under a laundry or similar

convenient location, nice breakfast, friendly staff

pool very small

left too early for breakfast and no time to enjoy the pool

gym & comfortable bed in spacious room

shuttle and excellent proximity to dtw airport

clean, free shuttle to/from the airport, nice shower

shuttle service driver was excellent

firm mattress. large kitchen and bathroom. clean room.

the dispenser for laundry soap didn t work

i liked the fact that they had a guest laundry and i didn't need to go find a laundromat.

room size. nice business center and suitable laundry area.

throw bleach in the laundry

the hotel was clean and i liked the fact it had a guest laundry room l.

i was rudely kicked out at 10:05 pm after telling the laundry girl the website said 11

to walk through an event to get to our rooms and can be loud with the kids in the pool but they have quiet time

wifi was not free, nor was breakfast. but it is a nice hotel, close to the airport.

room service was confusing

did not get near the pool to see if there was a hottub - too many kids/very noisy

view of parking lot.

didn't like that the pool and gym area closed too early

the guys at the bar gave us warm dinner at 10:45 pm

was no evidence of a 'security deposit' on the recepit on check out, and the beds and gym/pool facilities were

however, there was a large and loud group partying in the back parking lot (along with their own speakers

are so heavy and wrestling luggage through there must be horrible for women and families with kids

litd too many kids. running up and down the halls and up and down on elevator

very, very clean! comfortable, quiet and clean. the breakfast was awesome!!!

hotel has a free shuttle to the airport,that is great as well

in the room concerning amenities(breakfast, nearby restaurants, food delivery, airport shuttles, etc

i booked my sister and her kids into sheriton next door there pool was

the breakfast is excellent overall.the property landscaping was clean aslo.

on the pool door saying no entry when i watched a staff member put it on the door while me and my kids were

late check out,friendly, good work out family. good breakfast.

the hotel was very modern and clean. pool and hot tub was clean and nice!

room service, no pool, no hot tub and when we went to order food they were extremely understaffed

the bed and indoor pool. great staff as well.

wifi did not work

it was 20 and had to walk outside with two kids barefoot to enter the pool

hotel is clean and the area around is nice, the small bar at reception for snacks or drinks, the shuttle from

finally, allison came out of the laundry room door & said she was in the bathroom

beds are comfortable, good breakfast.

next to the quick park breakfast

rooms was very clean and quiet, the staff was kind and helpful and breakfast was excellent.

loved the breakfast! the room was nice and clean, and the staff was very helpful.

washer nd dryer could of been for free if u offer laundry then that s what it should be the vending machine

coined laundry and the coined beverage and snack machine

can do my laundry

gave me kitchen supplies to cook with and plates for serving my family meals

having the kitchen in the room was great

laundry room should be open all night long

mattress, good shower, good linens, fridge, micro, a/c, toiletries, wi fi, breakfast ready at 4:30 at the morning

breakfast could have been significantly better

awesome breakfast

i liked the parking in front of the door

laundry area was insanely hot and didn't work

no room service on next day

i didn't like the handicap parking spots being taken up by long term parking.

shower ledge was too narrow needed a place to put bar of soap

seamless parking for vacation

no working laundry facility as advertised

my room across from laundry room a lot of noise

i stayed in the room on the main level right in front the employees laundry room, there were people in and out

shabby rooms, no remote, told to go to laundry for towels by cleaning staff.

poor wifi quality

the towels were unusable they had stains and felt like they were full of laundry detergent that didn t

laundry facility broken

it had laundry machines

towels in bathroom i asked for towels was told there in laundry we will bring them too your room when done 5

icy parking lot needed salting.

room and spa tub were nice. no issues

spa tub was disgusting

lots of parking

lots of shady people hanging around , parking lot is a mess you can hear all the traffic from the busy intersection

the spa was nice the room was ok

and microwave in room, vending machine just down the hall was well-stocked and reasonably priced, laundry room

great staff, clean and comfortable, and i was able to use a coin laundry that was very helpful.

requesting more blankets, the answer was negative and said they didn't have access to the laundry or housekeeping

laundry room awfull

laundry was convenient

breakfast staff were awesome. great to have laundry facilities

felt like home. great gym and pool.

the pool water

was pet friendly, and clean

we wished the water in the pool was a little warmer. ud83dude12

the vending machine prices were high they had laundry rooms but one machine was

staff was friendly and they offered pet rooms.

my room was close to the parking

clean! truck parking! at a reasonable price!

came back to see lots of police in parking lot.

hotel has all the amenities you could wish for: breakfast, indoor pool,jacuzzi suite, gym laundry snack store

laundry and made 2 attempts to dry the cloth and they were still wet

the indoor pool, laundry room, and amazing breakfast in the morning are all great perks of staying there

restaurant and laundry and coffee bar.

full house only one elevator ran low on food due to so many guests nice to have laundry on site

loved that the laundry room process didn t cost an arm and a leg

the pool was warm and the hot tub was nice

parking- enough parking spots near front door, light walking

desk very friendly, pool is very clean, hot tub working and clean

even the coffee and breakfast were excellent

is very clean, updated and has multiple conveniences such as breakfast, laundry and a large pool

love the place. free breakfast and laundry. worry free hotel.

loves breakfast and the fact their was laundry available .. kindness of staff as well .

breakfast and access to free laundry services

it had a kitchen area

rihanna $3 was nothing that i did like maybe the fact they have a laundry room i guess

they had a working laundry room

staff was always helpful, and they have laundry on-site that's open 24/7 and doesn't cost an arm and a leg

i was never given the wifi information despite supposedly paying for internet access

i had a truck and trailer so my parking was limited

laundry facilities

no laundry

we don’t ask for much as the kids are only interested in cold cereal (not even the basic options of these

modern, all needed amenities, very clean. excellent breakfast and great parking. nice staff!!!

omar at the front desk was very courteous and helpful; anisa made a delicious hot breakfast and the cinnamon

there was puke all over the wall by the sink , a full bottle of laundry soap just randomly in the window

i have 3 small kids which is very difficult to use stairs with them

breakfast needs improvement. it's same everyday.

pet friendly. front desk worker was exceedingly productive

your room smell carpet white cabinet smell in the carpet or kids to be the carpet dirty room smell bad no

nice guest laundry

the pool was ice cold!!! my 4 year old didn't mind but oh my, was it chilly!!

there is a pool

limited parking

crummy, tiny pool no hot tub

stains all over the hallway carpets, sketchy staff members, horrible laundry facilities

was never gaven breakfast at all during my four days of stay and my room was never cleaned

could be better breakfast

the breakfast wasnt bad just didnt have any varity our room was over all fantastic but none of the

breakfast

first picture in booking is the pool

employee brittany told us the pool was open and it wasn t

laundry room was clean

employee brought plunger and used dirty towels from laundry to wipe up floor because he couldn't locate a mop

there were dead flower petals underneath the nightstand, blood on the sheets, dirty footprints in the shower,

there wasn t enough parking

there was a nice pool.

i particularly liked the laundry facilities, which were much cheaper than expected

too many kids in the pool at all times.

comfy beds and a cute little breakfast in the morning

seems like there is no buffer between floors right above us is what i could only assume we kids playing basketball

the hospitality was awesome. enjoyed breakfast and hostess nikki

hotel provides laundry facilities which was helpful

desk attendant could not find key to money drawer to exchange bills for coins to do laundry

room was clean and pool was great

we were able to utilize the pool area on saturday (9/28/2019) the day of check in, but when we wanted to use

loved the room, the staff, the pool and breakfast and location

people taking to long and stopping others from getting breakfast

pool

dust/ dirtiness table. dirty stained cloth chair and automan. breakfast was low quality.

unruly and unsupervised kids had overrun the swimming pool making it a very unpleasant place to be - unusable

unruly and unsupervised kids had overrun the swimming pool making it a very unpleasant place to be - unusable

clean and friendly, good breakfast

we also really liked the pool

hotel was very clean and the staff was friendly and the covid breakfast gave a few different options and they

also the pool area was very hot

how it waa clean and the pool was great

i exchanged my own towels in the laundry on instructions from maintenance

no. loved the laundry room and weight room!

indoor pool and laundry center

and in the morning after breakfast pool was empty and the kids had a lot of fun

she had her phone on speaker and i could hear kids yelling and someone cussing over the phone

awesome fact that there was a laundry room to wash and dry your own clothes if needed

parking lot small and shared with another hotel.

great condition. very clean. modern. great breakfast. perfect location for us

pool was clean

plenty of parking

i didn't use any of the facilities on site (pool, exercise room, laundry) because it was a one night stay and

laundry dryer wasn't working which made it difficult to do our laundry ice machine wasn't

she then told me to put them around the corner in the laundry

they have laundry facilies,they, had not quarters

clean room laundry facilities on site free breakfast close to amtrak and public transit.

tired moving to use laundry

not a lot to choose from for breakfast

would like to see pet fee at $10/day instead of $25/day.

work, they won't clean your room, and there is no internet, i have to pay extra 35$ to use wifi, and i paid and

nice rooms with kitchen, it felt like an apartment not a hotel room.

the pool was huge and the kids loved it

for premium wifi, it never worked kept on switching off

the tv was out of date and we couldn't hook up our phone for the kids to watch a show

we did like breakfast and the room in general

had issue with free wifi connection, not straightforward

fresh coffee and laundry facilities available 24 hours

was here in 1958 when you opened (a number of us used your swimming pool)

they even accommodated for parking our 25 ft trailer

the tv was on all night in the next room, turned up loud, and it was on a channel advertising a casino, on

were very accommodating allowing us to park our fishing boat and charge it

at the entrance and dirty laundry pulled in halfway when i checked in

there was left in the hallway dirty laundry for two days

the girl that is applying for two days a week the breakfast from 3:00 to 11:00 i wanted to use laundry tonight

of dirty laundry and garbage line the halls

close to airport, had shuttle both ways, great staff, value for money

soap in bathroom when i checked in no shampoo or conditioner no laundry bag no perks just an ordinary room stay

i don t think they have laundry

no gym or laundry

laundry was closed until 8:30 a

couldn t get extra towels until laundry opened.

this was because there was only one person working in the laundry room to do all the laundry for every suite

laundry, pool, cleanliness, breakfast, mini fridge

pool was a little cold for young kids

thank goodness we got the spa sweet so we were able to make our own water made company

very friendly staff, room and facilities are beautiful. the kids always enjoy the pool.

great hotel. nice pool & hot tub.

the pool the breakfast and definitely the staff

wanted to use the gym facility, but it was closed for renovation

wifi password was not offered at the front desk

good room and bed. good location and wifi

comfortable and good facilities like the laundry room, gym and area to hangout

how much it cost to wash a load of laundry but i didnt die.

appreciated this hotel being pet friendly

breakfast attendant

comfortable and good facilities like the laundry room, gym and area to hangout

didnt have a safe in it,poor breakfast and was the same all the week,they need to work on the laundry

we asked for more towels at 8am and was told the room service team did not come in until 9

no room service. poor housekeeping

breakfast, courteous desk personnel, parking lot well lit

didn’t eat breakfast but the hotel was comfortable and clean i would most definitely

parking lots were full or closed for work and no arrangements were made for overflow parking

clean, comfortable, and friendly. breakfast was very good.

they gave us a room in another hotel across the parking lot but it sure would have been nice to be closer

indoor pool and breakfast

great hot breakfast too

i thought it was the laundry room

bathroom wasn't that clean and laundry facility had a weird smell

picked this property for a longer term stay because it checked all my boxes: laundry, fitness, pool, breakfast

the dryer was broken in the laundry room and no offer was made to refund my money

big rooms and fireplace was nice touch

laundry room was a bit outdated and had no change machine so i had to travel too several places to

great service clean rooms nice pool. they even serve complimentary dinner monday - wednesday

above a/c unit, a/c unit did not stay on, tv remote did not work, wi-fi barely worked, not enough parking, couple

property was good, not expecting the door to lead to outside to parking lot, but was quiet

breakfast could have been better usually the same thing kind of cold

the pool and jacuzzi were great. laundry room were easy to access, and the breakfast.

so we had to use the service elevator all the time which meant walking past the laundry rooms which always

laundry dryer was broken

breakfast and was quite in evening

much chemicals in the hot tub, couldn't connect to the wifi and the breakfast wasnt the best paid over 150 a

restaurant has good menu parking $5 breakfast surprisingly good guest laundry

self serve laundry and a clothes dryer are offered to guests

the customer service was great and i like the convenience of being able to do your own laundry

the staff was great. it was roomy. plenty of hot water. laundry facilities. 12:00 check out.

laundry facilities

breakfast was good

was very clean, nice warm pool, beautiful room nice and spacious and to top it off warm breakfast in the morning

breakfast may be

the room was clean and it has lots of towels . i liked the gym too

tvand wifi went out bur it was due to the storm

and the extras like the gym, wifi, laundry and the kitchenette worked perfectly

nice laundry room

having free parking was a big plus, and the laundry facilities were a welcome convenience for extended stays

people was hanging out having parties in the parking lot loud music

good shower, lots of parking space

onsite laundry was helpful to have

no grab and go breakfast as advertised

no kitchen utencils

the free breakfast is just nutragrain bars, oatmeal packets and coffee.

some addition of hot items in breakfast

love, love, love the artwork in the halls, the intimate meeting areas on the lobby floor, and the pool/hot tub

they enjoyed the swimming pool

parking staff was not friendly

exit to parking area

dinner was fantastic. loved the pool and hot tub!

indoor pool was overwhelming with the smell of chlorine

separated room & breakfast

the breakfast was good and the pool/hot tub was great

i also really enjoy using the pool and hot tub

was amazing 1st room was a king spa

room was near the laundry room which was loud

price is right , resteraunt, pool and plenty of parking. one of downrivers secret gems.

i first pulled into the parking lot i was a bit concerned

to call up front multiple times due to the people in the room above being loud screaming at their kids ,kids

kids running and screaming and banging on my door all hours of the night

do then i was told to go way down the hall to the laundry room to see if they would give me clean towels which

the laundry room was on the second floor

were people actually living there, had their laundry outside drying

the laundry room was filled with flies

under sheets for chips disgusting never use jacuzzi nasty ask for towels 1:00 they haven t did laundry

i had to take my linen and towels to the laundry myself because there was no housekeeping

all over the place will be nasty and cigarette butts was over the whole entire property and the laundry room is

to say about anything the one room thankfully the door was broken and i got to go into was the laundry room

no free wifi

the location and the fact it had a kitchenette

were so many little kids in the pool, we were unable to use

no room service

the gym was perfect for getting in a quick workout

room service was very late on third day

swimming pool

the rooms was clean and nice the breakfast was good

that the air conditioner worked and the breakfast that was included.

no ice maker at this building or breakfast

breakfast was fitting for a person on the go. the breakfast bar was stock and restock.

i told yall i wanted pet friendly and they still charged me for my pet and they haven

rooms were bright & clean , clean laundry smelling bedding

the fact that it is a pet friendly hotel helps tremendously

semi parked all night in the parking lot beneath my window.

breakfast was pretty good and i love the little store they have by the front counter my room was

breakfast ended @ 9am. should extend it to 10am.

amenities in the hotel were down i assume because of covid and staffing issues but there was no bar there's

we were tired, it was almost 12:00, 2 kids and 2 elderly parents and the frent desk was rude, saying that i

pool was clean and my kids had a blast

i could hear the kids in the room across the hall

even a small complimentary coffee station or breakfast would have been a plus.

we were across from laundry and maids were very loud every a

also had in house laundry

liked the very comfortable bed, the 24 hour laundry room on site so you can do laundry, complimentary feminine

beds were extra comfy!!! staff was very accommodating. laundry facility also in hotel!!!

i didn't have the room across from the laundry room

they woke up my kids over and over

people parking in front of my room door.

noisy guest / location. parking lot needs repair. pillows too thick.

staff was excellent and helpful. pet friendly; no extra charge.

outdated and from the parking lot to the people hanging out there or maybe they are long term stay people it

nice little pool for kids

complaint is the pool area is a little small, and it was too cold for me, but the kids loved it

high concentration of chlorine in swimming pool, kids start coughing after 10 minutes in the pool

check in person was amazing, teh room was very clean adn the breakfast in the morning was awesome

complaint is the pool area is a little small, and it was too cold for me, but the kids loved it

the laundry had 2 washers on our floor

kitchen equipped with dishes.

the room service was an outside source, which seemed odd, but the food was great

could ve had breakfast

also the pool was closed, that's something that should be mentioned on the website since you are advertising

the guest laundry facility's washer ate my $2

enough parking,small tv,old heating system,the place just needs updating period for the price

i think i would say pool

we had a fireplace, spa and comfortable furniture

the fireplace didn't work.

finally on our final night we managed to get some towels from the laundry room

both the ac and wifi worked well

my kids loved the pool and the spa to relax in

the room was very clean, i like the shower, pool was great for my son

kids stayed in pool and hot tub from am till pm

the jacuzzi was nice; took forever to fill up but nice; a lot of parking

no breakfast was provided. delivery apps worked fine. so did lyft.

breakfast

parking right in front of the door. staff was nice... fridge and microwave in room..

breakfast was average,

rooms were very nice and the laundry for guests was a nice amenity

add addtional handicap parking

was super cozy and quiet, the complimentary breakfast was great before i had to go to work, the pool was a little

no pool no breakfast for the kids and i had three room

was nothing really that i would ve changed but the group of kids running up and down the hall playing ding

washing machine was broken when i needed to do laundry.

and garbage all over parking lot

value for money. breakfast. parking.

my only other issue was the hotel is pet friendly but my dog whimpering or barking in my room i was spoken to

clean and bright. good breakfast. spacious room and pet friendly.

there was not even a laundry bag in the

lobby/lounge was great. nice space to relax and talk with friends. pool kept the kids busy.

that we were not warned about the sign up log for the pool (so we could book a better timeframe

allowed a group of kids to hang in the hallway all night until 1am yelling and conversing

staff were friendly, facility looks good. parking was excellent.