the breakfast was very good

breakfast was very good

th fresh baked muffins/cake too

just go to the casino

beautiful property in an upscale neighborhood. breakfast was continental and very nice.

first night booked through casino

hear you or say not sure go ask this person or just nothing at all , then lets talk about the spa hahaha

the staff was so friendly and the hotel screamed 5 star. nice casino and steak house on-site.

my stay at the motorcity casino hotel

the casino and the free parking, hotel is starting to get dilapidated, room is a little dusty and old

wifi is very spotty in room. (tough for canadians).

bad wifi

i love how late the bar and restaurant are open

gym

met many other couples that attended the concert and we had a wonderful time in the comfortable bar area/library

laundry no available ( didn t tell when dropped off/not on weekends)

there is no phone in the room to call downstairs, you have to use your mobile to call front, the wifi didn't

entire staff was wonderful, our ash bar breakfast was phenomenal, and the location is perfect

no room service available.

cold ( the heat did not work), and the wifi was not working for a whole day out of three days.

corner rooms overlook a bar so it was kind of noisy on a friday night.

one thing that could be worked on is the hotel breakfast.

pet friendly. quiet clean rooms with comfortable beds. great location.

excellent staff and they are genuinely pet friendly not pet friendly with a $75 whack

to the chef who cooked our morning breakfast

i did my laundry

the bar screwed up our order

wish the hotel bar would have been open

out of food in the kitchen which is ridiculous

very comfortable beds, great staff and great wifi

was quiet was a full kitchen and laundry machines available

so, no robes, no mini bar, no gym, no room service etc

the gym was of a good size & well very equipped

no bar or food options onsite. limited options for delivery

the kitchen is excellent and the corner nook for eating was much nicer than a hotel room's usual

could have a full time restaurant and also facilities for laundry

would love a pool ud83eudd17

the refrigerator was also a bonus because i kept left overs from my room service cool in the refrigerator

they have no pool

had the room next to the gym it sounded like a construction zone early in the morning

their was no laundry bag, and amenities were minimal

bar staff was great even with us checking in late

gym

no valet and no room service.

nice gym to work out in 24/7 and the entire hotel smelled very nice

the room service menu lack variety

there were dirty room service dishes throughout our hallway on the 6th floor

the extra fees from room service through me off guard.

microwave in the room and the room service is so expensive and you can't heat up your food

we liked our room, enjoyed room service for breakfast and dinner

spa looked very nice as well

they gym is ok - they have a great jacuzzi to make up for it.

great little gym with clean, updated equipment

i didn t get a chance to use the spa or other services offered, but i will make sure to do so the next time

everything. excellent good at the bar for dinner and breakfast.

could hear sex opera through the walls, no laundry, carpet was wet, towel total was only 4, bathing bar of soap

don't have drinking water, laundry, wi-fi doesn't work in the room

garbage or dirty laundry in a room visible to all who had to walk past to breakfast

that it wasn't that far from the casino

parking is on the premises, very near i75

i loved the laundry on the facility

rooms were tidy and we used both the gym and laundry during our stay

had laundry so able to catch up on washing, room was a good size and very comfortable

and rude staff, not enough laundry for guess when there where times guess need more wash cloths and towels staff

50 per half-hour load; laundry shuts at 10pm

i also never used their gym until this visit and it actually had a lot of machines in a rather big space

easy to get around, bar area was wonderful with great prices

no food to eat. bar closed kitchen early

comfotable hotel room, polite staff, fairly priced restaurant in lobby, long pool hours.

also waiting 2 hours for towels at pool, luckily kids where content while waiting (we called front desk 3 times

no laundry bags in room either

right downtown, kids called it gm headquarters.

i had to pay for wifi by the room being as much as it was the wifi should have been free

we were there on saturday and sunday and the gym was closed on weekends

the staff at the reel bar was amazing

we appreciated the laundry room access, onsite parking, modernity of facilities

very near to falls, starbucks, rainforest is just down, huge hotel with all facilities and guest laundry too

the wifi wasn't the greatest

staff who were happy to merge my two bookings, decent gym which i was not expecting, excellent location a short

location was close to the casino where concert was at

me another for the room to sit on even though the motel wasn't booked out), room had a 'smell', laundry was

had we needed it, there was a laundry room, and a small gym area

recieved a late check out for sunday anna the girl at the front desk said we had to be out at noon or she was

the breakfast supply was not enough they ran out quick

the housekeeper breakfast was excellent clean hotel a good location as well too good service...

complained about the wifi multiple times

the location and hotel itself is very nice . great pool and gym etc

also love the overall atmosphere of being in the casino

the spa had all the essentials that i did not bring from my room which was very convenient

internet was down and spa was not available while they charged me 17$ extera for the spa (swimming pool, suna

the place does not have laundry services.

the bed and wifi were good quality

friendly staff, location, pet friendly

everything apart from the wifi its sucks!

the riverfront, early check in, reasonable breakfast option

the laundry room on my floor was broken and not fixed throughout my stay.

self service laundry facility was available i could jog by the river front

only complaint is the body wash in the shower was empty and i had to use the bar of soap

really wish the pool was available

gave us cookies when we checked in and explained where everything was as far as the restaurant, gym and pool

loved the on-site laundry machines

we had 2 doubles and a sofa bed, but there was still plenty of room for my kids to spread out

asked for a cot for our room as the pull out was going to be too small for our two kids

choices for breakfast, not much variety, my kids or myself did not eat anything because of the limited options

we have two kids - one is 4 years old and the other is less than a year old

populated with enough hotel information - i still had to ask staff re details re breakfast, laundry, etc

the cleanliness, the laundry room, the fridge, the very nice cleaning ladies

we had an early check in so we could park in the parking attached to hotel

enjoyed getting a little dip in pool . hot days!

noisy, other guests, canada customs kids in pool all bled through the walls

good clean accommodation...with parking and laundry facilities.

a practical benefit worth noting is the availability of laundry facilities (washer and dryer) a huge convenience

washer and dryer provider without provision for guest to purchase laundry soap

breakfast was great everything we needed to dddo was in walking distance

not that anything happened per se, but if you are staying there with kids you might want to drive from the

we're the laundry machine is located .

room wouldn't get cold, there was no ice machine working, and there was no laundry facilities

& the stairs had the laundry machines which made it moist and smell like mold

bed was comfortable. i noticed laundry facilities. clean

employee was wonderful making breakfast

laundry and cleaning staff using the same elevators as the customers/patrons causing a long wait

my room was very close to the laundry room and elevators

came, we asked for beddings for the sofabed so my little boy can go to sleep and we were told room service would

pool needs noise buffers

great location and parking, helpful staff, and very nice rooms

no laundry facilities

breakfast was ok.

liked the opportunity to use the pool with a hot tab, staff was very friendly and helpful, all amenities and

and breakfast was wonderful

fantastic property, pool and hottub, fantastic free breakfast , free parking

clean spacious room with a hot breakfast!

amazing breakfast! wonderful room and facilities! friendly and attentive staff!

were friendly, the pool was lovely and the whole place is so clean

also there were noisy kids/teens playing in the hallway at 1am

the pool was cold

the staff was friendly and willing to accommodate our needs, like bringing laundry bags

air freshener that smell like laundry detergent would be good

was way too many kids in the pool and hot tub and we were unable to enjoy, which is one of the reasons we chose

good was good and kept coming, the pool was fun for the kids and helped with the falling to sleep challenge

i love that they have several pet friendly rooms, we were able to bring our pup on the trip

guest laundry and well stocked vending machines

the staff, wifi, comfortable bed, easy parking, location close to a shopping / restaurant area, laundry

in room 120 which is adjacent the large housekeeping laundry room

guset laundry on the side

free parking, easy booking and check in

we were tired, it was almost 12:00, 2 kids and 2 elderly parents and the frent desk was rude, saying that i

like that the pool wasn't open, but due to the covid-19 it's to be expected

the property has a small indoor pool and a fitness center

liked this pet-friendly location

don t eat breakfast but i m sure it s good

the guest laundry facility's washer ate my $2

no pool, no breakfast, no wifi, access through one door only for a day and a half

spa bath

also i saw a drug deal being made in the parking lot the side door is propped open and the staff walked passed

minor technical problem with cable tv. the breakfast could have been (slightly) better kept.

the laundry had 2 washers on our floor

the bathroom was extremely clean the kitchen

front desk personnel- one of them (surname minor) incorrect invoice- charged pet fee twice and was very rude

location, having a kitchenette snd a sitting area made it more comfortable.

was a very nice place to stay we absolutely love the fact that it was a kitchen with every you possibly need

fees that i did not know about until i arrived, the dirty laundry bins in the lobby area, the cleanliness of

the tvs didn t work no cable no laundry low toilet paper

very spacious, decorated with nice selection of lamps for lighting, nice and cozy the cable and wifi really what

even though the parking lot was questionable

throughout parking lot like a party from 11pm to 4am, people in and out of rooms wondering halls, lobby full

the gym facilities were minimal

the room was modern and updated. parking was easy. it was quiet.

everything even the wonderful breakfast

wasn't cooked well (watery eggs, boiled sausage) must have been a room full of little kids above us because we

high concentration of chlorine in swimming pool, kids start coughing after 10 minutes in the pool

were so many little kids in the pool, we were unable to use

early check in availability.

pool looked awful very foamy and stuff floating in it kids wouldn t go near

were so many little kids in the pool, we were unable to use

the one by the gym had a ton of chlorine and scum bubbles at the surface

got up the last day to leave and were parked in the hotel parking lot, however someone attempted to steal our

bar was excellent and was included with the room

dinner was fantastic. loved the pool and hot tub!

i couldn't find a menu in the bedroom for room service but everything else was great

and received a message back saying they would be able to accommodate (as we are a family with 2 kids)

onsite laundry was helpful to have

kitchenette was a plus in addition to the kitchenware that was provided

good facilities staff and ambiance...room is awesome with kitchen strong wifi

the kitchenette looked out of date

pet frindly

having free parking was a big plus, and the laundry facilities were a welcome convenience for extended stays

and the extras like the gym, wifi, laundry and the kitchenette worked perfectly

nice laundry room

no wifi, the cable wouldn t connect on tv

a kitchen in the room

they have laundry facilities which was great for us

liked availability of laundry facility, exceptional facility

laundry facilities

restaurant has good menu parking $5 breakfast surprisingly good guest laundry

the customer service was great and i like the convenience of being able to do your own laundry

the pool and jacuzzi were great. laundry room were easy to access, and the breakfast.

laundry dryer was broken

so we had to use the service elevator all the time which meant walking past the laundry rooms which always

my son enjoyed the pool and demanded we return soon a d that he loved the hotel

kids alone in pool area

when i needed clean towels, the front desk sent me to the laundry room to ask for more

they have laundry facilies,they, had not quarters

laundry dryer wasn't working which made it difficult to do our laundry ice machine wasn't

i didn't use any of the facilities on site (pool, exercise room, laundry) because it was a one night stay and

she then told me to put them around the corner in the laundry

ready access to pool and workout room

breakfast terrific

the gym is great

breakfast was just ok

modern and clean hotel. staff was very helpful with my questions. i enjoyed breakfast very much.

the eggs, accessible parking too far away from lobby door, eggs

location was excellent and parking was a breeze

pool spa under renovation

i didn t really get down to breakfast early enough to catch their offerings, especially because families were

breakfast may be

the laundry

free laundry, bbq grills outside of gym and indoor pool

the kids would've liked to have a pool.

was helpful to have an individually contained hot breakfast entree available (scrambled eggs with bacon one

breakfast was very good. we were impressed with the variety and selections!

laundry facilities just remember to bring loonies ($4 per load to wash and dry)

charged laundry

staff exceptionally friendly. wonderful hot breakfast. clean and comfy.

very good breakfast

my kids enjoyed the pool, the entire family enjoyed the breakfast provided

fresh coffee and laundry facilities available 24 hours

they even accommodated for parking our 25 ft trailer

parking could have been a bit better, but was adequate

people sitting on the stairs smoking. cars taking up to 2 parking spaces at the same time.

i watched them built it and swam in the pool many times as a kid

however, when i returned to front desk, they had me follow them into the laundry room to put in the dirty hamper

i like the fact that they had somewhere that you can go wash your clothes which is called the laundry room i

the other guests wit kids.

breakfast, availability swimming, location felt safe, friendly and accommodating staff.

it was nice and clean didn’t have to worry about if my kids would she comfortable or not but they did i will

indoor pool and laundry center

no. loved the laundry room and weight room!

i exchanged my own towels in the laundry on instructions from maintenance

very clean, helpful staff, breakfast was very good and plenty of chooses

breakfast was amazing

awesome fact that there was a laundry room to wash and dry your own clothes if needed

all amenities are great! warm pool, in house staff, food, gym, free water

the breakfast in the morning was very good!!!

friendly staff, clean, great breakfast

you in, u get your keys and go to bed cause room is paid for allready) 3) asked about airport shuttle and night

room was nice except the bathroom sink needed some work. didn't have access to the laundry room.

the kitchen really works for me

lots of space and kitchen area

pet friendly

wifi is very bad only measures to about 0

the breakfast was the best part

loved the style of the room with a fireplace and patio

the kitchen and fireplace

additionally, the kitchenette had no plates, paper or otherwise

i could not sleep due to kids running around playing on the elevator

parking wasn t that great for handicapped individuals

the parking lot spaces provided plenty of room

my room the pool everything else is beautiful at this place. wonderful staff

due to covid-19, the swimming pool or their bistro were open

pool closed for maintenance

desk attendant could not find key to money drawer to exchange bills for coins to do laundry

hotel provides laundry facilities which was helpful

at our stay there wasn't any wifi ir internet connection and the staff failed to inform us

comfortable bed. very clean room & hallways. excellent breakfast

pool was cloudy

liked that i was able to do my laundry and it didn't cost me a fortune

laundry is not available for towels or washcloths after 3 pm

t really like looking for a working remote, didn t like the buzzing sound coming from the kitchen lights

wifi disconnects after so long and you have to sign back on again

the kitchen area could be cleaner. other than that it was awesome

dust/ dirtiness table. dirty stained cloth chair and automan. breakfast was low quality.

location, the kitchen, the pool, and the hot tub

and the the breakfast was very sad

unruly and unsupervised kids had overrun the swimming pool making it a very unpleasant place to be - unusable

vagueness about pet fee which seemed extreme compared to other locations.

great friendly staff - rooms were always cleaned and supplied - very good breakfast - laundry and dryer - good

laundry facilities good

very friendly staff, many breakfast items, clean rooms, comfy beds, fridge in room, 42

families actually living at the hotel and no one was responsible for actions at the hotel as the kids were

first it s already an escalated situation because he done lost his mind putting his hands on my kids, second

did have a couple issues with laundry /vending services but nothing major

, it not not far from restaurants and from where we had to go, and it was food cause they are pet friendly and

like the pet policy and the room was clean

air conditioner knobs broken, beds weren't most comfortable, wifi did not even work at all; if it did work, it

pet friendly and free morning coffee

i liked the onsite laundry room

the location seems to be built for extended stats but there is no laundry facilities

the pool was ice cold

sink in the kitchen leaked anything that went down the sink drain it ended up on the floor, the bed is old and

there were many different selections, and breakfast was delicious and hot.

of covid 19 why haven't the price drop of the rooms ,we can't get in the pool , your only serving breakfast

the breakfast was good. i enjoyed it

that breakfast is over at 9 it should be from 8-11

wifi

the focus of the kitchen should have been cleanliness and organization

the pool

the lobby and breakfast areas are well designed to feed and seat many visitors comfortably - the kids loved

everything was good. but pool was small.

no jacuzzi in pool area.

don t eat breakfast; but my wife said it was very good

example where to do go for laundry where to get snacks from to exercise now it s my turn

you have to pay for laundry services and half the machines don't work

only issue i had is the laundry room

laundry room was rough

especially the little store and laundry