hotel did not have guest laundry either

are excellent, it would be better if the laundry room would upgrade with new washer and dryer

and the laundry was for a charge - $4 is not a huge sum, and reception is ready to split your bills to

the kids enjoy the swimming pool

i love that it s a pet friendly stay, too

i was told i wasn t able to use the laundry area

my room was steps from my parking space

breakfast was poor

the pool,the game machines,polite staff,it being pet friendly

the wifi was very slow and i wasn t able to do any work on my computer

the laundry sheets,towels on the floor in the halls is not acceptable for $---- a night

the area is beautiful with ample parking, even oversized vehicles/semi's

hotel, loved the pool and game room, that there was a restaurant and bar and that they had shuttles all day back

hotel, loved the pool and game room, that there was a restaurant and bar and that they had shuttles all day back

i was able to park my car and trailer near the room

the gym, the laundry facilities, the area is safe and the rooms are clean

the front staff was busy inside the laundry area behind the front desk area and was pleasant when she helped

15pm a young gentleman went to the laundry room and said he could not help because he was not front desk

parking lot area was just a little bit dirty, and the smokers area was immediately outside one of

wifi was not as dependable as previous visits

great staff! the pool was fun and breakfast was good.

a little bland and services were still closed like pool, fitness room.

the weed smell in the parking lot was very overwhelming

kids ran hallways all night

they were only being kids in the pool, and he snatched a pool safety buoy right out of their hands

new, clean accommodation with great breakfast and laundry available for guests.

new, clean accommodation with great breakfast and laundry available for guests.

and wonderful breakfast

the breakfast buffet was poor for the quality of the hotel.

nice having a full kitchen in your room

pool was out of order, staff was avg

it was easy access to the freeway there was great parking

the pool was shut down

the parking lot was well lit and i felt safe leaving my stuff in the car

was too small, pool was closed, one elevator was down; it took forever to get up to and down from our room (we

i wasn't expecting a suite with a kitchen so that was a pleasant surprise

gym and indoor pool with hot tub

kitchen staff was very helpful and friendly

very reasonable. nice layout easy parking and access. close proximity to food and shopping

the kitchen was only stocked with dishes for 1

no dirty laundry bag to take our dirty clothes home in

the laundry wasn t working but i don t use that anyway

also really appreciated having a guest laundry - very useful

a familyof 5, the pool and free snacks and drinks were our favorite

parking was a little crowded, but i did not park in the covered area

no laundry facilities on site

did not like that there was not a guest laundry facility

no laundry bags in room

the breakfast was great. different variety daily. friendly staff. indoor pool hours was a plus

love the staff and pet friendly attitude

you need new laundry service they're not doing a good job at all sheets should smell fresh

the pool is on the smaller side, but nice

late check out

used gym,pool ,hot tub ,&restaurant all were excellent.

parking and friendly staff

friendly staff attentive to our requests. laundry room. basket ball spot

and offered a variety of amenities (hot breakfast, outdoor pool, personal laundry facility on site, fitness room

do not have a very good laundry room

space, location! full size refrigerator. laundry facilities. help desk

let us check in early and that gave us some extra time to do laundry

no free breakfast. no laundry facilities.

no laundry facilities 2

i wish it would of had on site laundry facilities

laundry facilities on site

no laundry facilities on-site. no refrigerators or microwaves in rooms.

clean, comfortable, convenient with laundry facilities

location front desk people are great good breakfast great views all in all great

the gym was very clean and had a great selection of equipment

hotel was clean, great location, and breakfast was amazing!

the mini kitchen/living area

stayed many places this week this one went out of the way for breakfast it was nice of them thank so

breakfast was fantastic

parking lot is a construction jobsite

nice clean room. asked for ground floor, got it. really great hot breakfast!

clean, updated, plenty of space, excellent breakfast, coffee available all day, kids loved the pool

of the hotel is still under construction so the pool and gym were small and the parking lot was being worked on

pool was very small and water was very cold.

of the hotel is still under construction so the pool and gym were small and the parking lot was being worked on

the breakfast was awesome

breakfast was great and on time. location was great because of the outlets we went to as planned

being able to do laundry.

comfortable room, outstandingly friendly staff, kitchen breakfast area very spacious and well kept

the pool was closed

comfortable room, outstandingly friendly staff, kitchen breakfast area very spacious and well kept

the full kitchen in the room, as well as the staff and breakfast in the morning.

i enjoyed have the extra space and so did the kids

pool and jacuzzi, location and the staff and the breakfast and lunch all included and amazing

we have stayed here several times and it has always had a lot of kids running around

the kids had a lot to do with the indoor outdoor pool and hot tub

was clean, pool was great for the kids, outdoor tables/chairs were comfortable

throughout the night there were employees going in and out of the laundry room and pantry with cleaning supplies

loved the location of my room, first floor, by the door, pet area right across the parking lot

very clean, nice breakfast.

no parking in front. noise from expressway

parking spots were all taken up (a truck with a uhaul took 4 spots), had to ask front desk where i

that my pillows had a lot of black hair all over them as if someone had a fresh hair cut,but the laundry office

floor dirty in bathroom, carpet needs replaced, pet smell in bedroom

parking was small

walked into the room, and honestly, i was embarrassed it was a 70's shag carpet suite with a kids' room that

the pool was kind of small, but we weren't there to only swim. it met our needs.

didn t have washing facilities for laundry.

since our room was just down the hall from the laundry, housekeeping staff was observed setting towels on the

no laundry facilities on-site.

no laundry facilities on site

no laundry facilities.

only 2 of the 8 laundry machines were working

the kitchen area was a definite plus

the fire place, full kitchens, breakfest, pool

not enough handicap parking spots.

left a day early and may not book again because our room had such a strong pet odor

i didn't get a chance to use the pool, but i did use the gym and the laundry room at which both were more than

guest laundry is coin operated and after 2 cycles in the dryer our clothes still weren't dry

didn't like having a allergic reaction from the laundry detergent that they used when i informed the staff it

we loved that they have an onsite guest laundry as we had been travelling for awhile and were running low on

had a laundry room. great when on vacation.

of cleaning staff, daily towels were hard to get, and laundry machined were not repaired timely

breakfast had plenty of variety. plenty of vending machines in the building. on-site laundry.

pool work out area and laundry

room was dirty. no mail service. no change for laundry.

it has an indoor pool, i also like that it has the cheapest laundry services i've ever seen.

hotel was clean and was great location. breakfast was great.

had a room overlooking the pool area which was extremely loud with kids yelling, adults partying until after

breakfast was great. enough for kids to do at hotel. outdoor fire table and pool was a fun plus.

the pool was not working in june

great location and wonderful breakfast choice

i walked through piles of laundry thrown outside of rooms being cleaned just to get to my room

very clean , hot water in the shower , good breakfast

website said spa tub so we figured it had a jacuzzi tub in the room but it did not

staff was terrific breakfast great

wish that you would remember rewards number because wifi was a problem.

and when we got to the room it was trash on the floor and a kids toy from whoever previously stayed there

rooms very nice sitting areas great gym and pool staff were very nice and accomadating hotel employee was

breakfast was good, room was very clean and spacious, pool was clean.

no free breakfast.

huge room, comfy bed, great wifi, great shower.

the hotel was great! beds were comfortable and the breakfast was great!!!

the pool was a little chilly for me

our room was next to the pool so it was noisy with the in and out of guests to that area

our room had a fully equipped kitchen which was great

the breakfast wasn t all that more for just adults they should have more options for the kids.

the air conditioner leaked constantly and in the morning my entire laundry bag was sopping wet because i had

indoor pool a plus as well

was like a truck stop , loads of trucks taking up lots of parking places and the location, it was on an industrial

very clean, great beds, didn't make breakfast so don't know about

great breakfast

washer and dryers broken and had to walk to other buolding to do laundry

were no bath towels in the room and i had to wait a couple hours to get some from the laundry

great value ,very good location, place was busy but decent travelers was pretty quiet and had laundry facility

laundry is $3

wifi didn't work, only 3 pillows, no breakfast

the laundry room was close by, but the washing machine smelled like mildew and you needed quarters to

the gym and pool are great with towels

the first several floors of the motel was a parking garage so my car was out of the weather

breakfast and drinks

plenty of free parking and pet- friendly

it wasn't a lot of parking

salt water pool

i liked how there was a sports bar connected to the hotel

not enough parking.

darkening blinds in room didn't work. pool water was too cold.

no laundry

pool was closed,the laundry machines were inoperable

laundry facility out of order

may include a free continental breakfast with the room rates.

very comfortable bed and pillows! the breakfast we ate both days was delicious!!

*breakfast was not included in the price of the room. *on-site laundry facilities were limited.

called down to ask for a laundry bag and agreed to hold, and eventually, i gave up

lot was a mess, guest laundry was a need and all machines were broken, no breakfast options on sunday-monday

we have 3 kids and took advantage of the continental breakfast

staff, nice room, loved the tiny dove shampoo and conditioner set, good wifi and tv here

the wi-fi was not working very well, the laundry was out of service.

accommodating & helpful; facility was clean, modern & organized (room, breakfast area, workout/laundry area,

i didn't like the cost of doing laundry.

hotel had good facilities including on-site restaurant and guest laundry which we used

laundry was 24 hours, the staff was nice and so was the pool.

however laundry is a necessity for travelers i believe they should implement laundry in the hotel to

housekeeping did not offer to come to our room once and we cleaned and took our our own trash and laundry and

the hotel is currently under renovations, so wifi was down.

i also scheduled room service and that wasn t done either

wifi had no internet link most of time

we did not use the facilities, except the laundry room which was convenient and met our needs

not enough covers but that might me away to save laundry

it was so nice and clean and my son loved the pool.

our kids loved the pool area

the pool area was so nice & stylish with a place to shower off

only convenience was a kitchen.

so the pics online are antiquated, no breakfast (as advertised), lits of trash on walkways and in parking lots

i selected a pet friendly hotel but there was no options to mention that i had a pet online and no information

size of the room, having the kitchen in the room, and location were the only good things about the hotel

there was a seemingly disabled vehicle in the parking lot

laundry facility

was a little disappointed they didn't have a laundry room

it was easy to access the parking lot and there was plenty of parking spaces

airport shuttle, warm cookie, great staff.

friendly staff, pool was great.

hotel did not offer free breakfast and pet charge was an extra $50.00.

not their fault....but will be glad when bar reopens

cleanliness and well lighted parking.

was very friendly and welcoming, hotel had good location and parking for my rv, very clean room and lobby,

true pet friendly hotel without crazy fees. room was clean and bed was great!

very clean rooms. very comfortable beds. staff is very kind and helpful. i love the kitchen.

don't expect a breakfast just coffee and snacks.

outside condition in parking lot was poor

they provided all the kitchen things we needed so we could cook in our room

smelled of pet urine

bags of laundry day in the hallways for a couple of days. dirty dishes in the halls for days.

everything was cleaned, comfortable, awesome pool

long walk to parking garage

the bar is open until midnight but not the food service. the drinks are extremely expensive!

location & outdoor pool

someone stole my laundry and they said the cameras don t work

anywhere,easy on/off highway,local restaurants near by,clean room, linens always smell fresh laundry,nice court

they told us we were responsible for taking our bed sheets and towels down to the laundry and picking up more

they have a laundry room, free breakfast and a computer/fax machine for hotel guest to use

dirtiness of the outside and inside especially the laundry area the tube and the closet doors on the

laundry facility washers had hair/detergent build-up and only used powder, which was not available

machine & laundry were broke the first night

free hot breakfast and on-site laundry.

easy check in, late check out

our flight got switched and i called to see if we could get a early check in

by far, my most favorite thing about this hotel is the laundry room on the first floor.

emilio got a good laugh since we went to the wrong laundry room ( employee ) and he showed us the way to the

until laundry day to swap out towels, youll have to wash them yourself

didn't like the idea that there was a full kitchen, but no glasses, dishes, nor cookware

there in a kitchenette in the room, which did come in handy

concierge lounge and early check in.

better pillow for guests who want firm, shuttle drivers who don t forget to pick up at chalet

staff, clean hotel, easy access to restaurants and free garage parking in the snow storm was super

small pool and lots of kids couldn't swim i think they should have adult swim time

didn't offer breakfast. lighting in the room was poor.

pool was fun

to call the cops when we asked a question at 9pm due to a noise disturbance someone called on my kids when they

hotel was full of kids there for a soccer tournament

dingy white sheets, room service menu was dirty, no menu on the tv so surfing channels, fatty salmon

was great for the kids

needed to do laundry and didn t have cash

hotel was clean, staff were friendly, breakfast was good, and it was in a convenient location.

breakfast was great.

the beautiful patio with fire pit, kids loved the pool, and the staff was great!

the breakfast was easy, but good with lots of options. my kids loved the pool.

request new linen and was denied that until after midnight when i was told to meet someone at the laundry room

property was disgusting, laundry room and ice machine were disgusting

no change was available for the coin-operated laundry, making it useless

laundry room and machines very dirty

bed had bug in it plus the laundry on the bed was not clean the hotel towels in the room where not all the way

cleanliness and laundry services

i was on the 3rd floor towards the end of the hall, there was a laundry and someone was drying clothes with

i was told about how to best utilize the laundry and where to park, so i could keep an eye on my car

moved us into another room and it was not cleaned dirty laundry and towels and the tub was filthy

the time i stayed there the laundry was out of order but since then they've fixed it

all of the staff were friendly and helpful, even helping us to access laundry facilities when the ones there

our room didn't get cleaned, laundry wasn't taken out, trash wasn't taken out

when i called for more towels i was told they were being clean with laundry and would brought up but never

laundry (sheets, towels, etc) from other guests left in the hallway overnight

i'd say the only bad thing was the laundry situation

cleanliness laundry early check in

free breakfast

comfy bed great breakfast

breakfast didnt start until 0630 and i had to leave before then and there was no coffee set up in

was swimming and there was a group of kids who kept diving in the pool and splashing every where

clean room, microwave and frig, laundry for guest, good breakfast

laundry facility needed improvement

the washer in the laundry room wasn't working

cleanliness; safe location and parking

need rooms and pool

laundry room wasn't good at all

pool was disappointing- not that clean and water cold and atmosphere around pool was depressing

breakfast was great! bed slept well.

no indoor pool or bath tub

also the breakfast was nice, was fresh and a nice selection

laundry room was two washers and two dryers, one of each didn t work

free laundry if you have a room

need in it, it was very clean, the amenities are great like the pool, fitness center, and even a laundry room,

free laundry

big walk in shower kitchen was really nice and the room was nice and clean and the staff and everyone there was

room not too clean. no laundry bag in room. bed only made with double sheets. not comfortable

staff, quietness, casinos within a few steps.

the casino is smoking... it s so gross!

only negative aspect of my visit concerned parking

i was able to get a early check in time.

price, location, we were on first floor, free laundry, full size kitchen, free internet

1. the staff was very good. 2. free laundry was great. 3. location excellent.

price, location, we were on first floor, free laundry, full size kitchen, free internet

liked the size of the room and if i was staying for longer the full kitchen would have been nice to have

such a cute little room, kitchen was great to cook in together. very clean and super sweet staff

plus ample parking and great rates

everything is great except the parking!

was amazing and breakfast was very good loved the pancake maker staff had the room set up for me with flowers

not to mention, the breakfast remained fresh and hot throughout the entire morning

the only complaint was no parking in the lot available when we returned last night.

the 6th floor hallway near the laundry was dirty as well as the elevator

not only front desk bit maintenance crew to laundry staff everyone always smiles and will have a conversation

parking was full

wifi was not good

everything was great. great breakfast, liked having a hot tub.

don't know if our room was next to some pipes or the laundry room but there was a small annoying knocking noise

when i went to do laundry i wanted to use money it wouldn't let me.

we had 3 kids with us and their was plenty of room

line was quite long on saturday (and there were limited spaces to sit down to eat it), and the pool felt a little

was organized it was clean, friendly, safe environment i ve never seen the breakfast bar like there s in

staff was very rude, no change to use the laundry and breakfast muffins and bard was hard.

friendly staff. pet friendly. clean laundry room. kept snow shoveled and parking lot.

within first hour local police were called because of a homeless person living in their laundry room

overpriced vending and laundry machines, and some of the noisy residents

no dirty laundry bag and the fan in bathroom sounded like a motor

love the laundry facility

even accommodated an early check in for us

pool closes too early at night

we liked the free breakfast, 5:30 meal offered with free alcoholic and non-alcoholic drinks

the kids especially love the pool here at drury because it is part indoor and part outdoor

we stayed for 2 days and are room was next to the laundry room so every day at 9am they turned something on i

room was directly next to the laundry facility

to my room had a strong mildew odor and my room was next to laundry room

hotel was clean, well kept, staff were friendly and helpful, amenities were nice (pool, laundry, gym), elevator

to covid the pool and the continental breakfast were not available, which is totally understandable

wifi was down pool closed because of weather

the breakfast could have been better-overcooked

the pool was nice for the kids, and we also enjoyed the gym

staff breakfast help was sweet and kind

penny was awesome, our room was clean and spacious and the parking lot was well lit.

staff was very nice and helpful. laundry facilities were convenient.

our room was right next to elevator and right above the laundry room

breakfast was decent

breakfast hot dishes could have been hotter and sausage with flavor.

love that they accept dog family members. pet fee was $30

laundry sucks

we tried calling laundry and the front desk multiple times with no answer

everything was great, except the laundry is more expensive than most places.

was a constant smell wafting from the laundry room

water in indoor pool to be warmer and less chlorine.

room had a small kitchenette but zero utensils, plates, glasses, pots and pans, cutlery, dish towels, paper

no out door pool

was listed that the hotel had a bar and a restaurant

no hot tub. the pool was very cold. had handicap room because regular room wasn't clean.

the pool was too small

enjoyed our stay despite noisy kids in the hallways. there were several tournaments going on.

the washer and dryer were not in a laundry room, just in the hallway

parking lot rehab was not complete

short walk to ameristar casino. close to historic downtown area. decent breakfast.

everything the closeness to the pool wasn t awesome. close to eateries and the casino.

on checkout day the keycard stopt working early morning and since it was a new month the wifi password was

needed to do laundry and the staff was very helpful

they have laundry facilities, room is very clean, updated, and comfortable

we felt like we were sleeping on wet laundry

three people waiting before we were able to get someone because the gentleman working was folding laundry,

i didn't see a dirty laundry sack hanging up to use

laundry available

and helpful staff (got a free pass for laundry), very centralized location for the city, felt

no bag for dirty laundry.

leaked, ceiling was cracked and plaster falling down, washing machine put rust stains on our laundry, one tiny

parking lot small. sometimes it was hard to find a place to park.

free wifi and breakfast

pet friendly

clean room, friendly staff, convenient shuttle service and good breakfast!

breakfast

pool is tiny and was closed part of our stay.

they don't have things they advertise in the room like a microwave, mini fridge, working tv, or laundry

fact that laundry dispensers were empty and it said no refund but tell you it was empty

the onsite laundry is way overpriced and the machines steal your money and guess what, they would lift a

location, parking in front of hotel room

i chose it because this hotel because it allows smoking in the rooms

there was also a live bird in the laundry room

laundry facilities

save some laundry cost

laundry room needs new washer and dryer breakfast needs real plates and silverware, very cheap

were in a room right next to the laundry service

on-site laundry facility was a nice add however a little pricey: $2

laundry room was out of order

it took nearly 10 minutes for anyone to come out from the backroom of the coffee bar to finally take my order

no parking fee. for your price , no free breakfast

the bar and restaurant was not open very disappointed

laundry was next to my room and seemed to be running all night

friendly/helpful/kind, lobby beautiful/striking/welcoming, our room spacious/clean/unique layout, breakfast

the breakfast and the indoor pool

everything!!! very clean , friendly staff and great breakfast!

almost every single room housed multiple kids

the shuttle to local spots

east access parking amenities atmosphere close to everything i was looking for comfortable

t know until i got there that the stay ride and fly with free parking didn

you stay one night they will shuttle us to the airport and will give you 8 days of free parking

we went to the backstreet boys concert at the hollywood casino amphitheatre on saturday night

wifi a little slow.

could have had better breakfast options

the indoor pool was cold. the breakfast was not good.

charge an addition fee of $15 per pet that wasn't disclosed until check in

parking is a little scarce.

my girlfriend didn t want to leave and she really enjoyed the free laundry

free laundry room--major item for longer stays or long vacations

loved having free laundry this stay

free laundry

free laundry was a huge blessing

one of the kids needed emergency service because it got into her eyes

the quietness...my kids love you breakfast

not like about my room was that it was located right next to the basketball court, and there were kids playing

wifi wouldnt connect no matter how hard we tried

there was no breakfast.

nice pool area for kids

one per person they said and the breakfast was cold and old and not good at all

there were maybe 6 cars in the parking lot, the motel is at least 5 stories tall, and yet my second night there

infested with ants and i was attacked by a permanent resident for the parking spot i chose

i went out and came back that night to the parking lot filled with police cars

location nice room perfect kitchenette

wasn't expecting kitchen with kitchenware which was great!

only one of the kitchen lights worked partially and the overhead lighting between the kitchen and the rest of

no laundry facilities

they have a very friendly staff. they did all of my laundry for only $10.00.

the laundry area.

i would like it if there was an ice machine or laundry facility.

the wifi would not work at all and was disconnected from internet so it did nothing..

really like the laundry facility; staff are really nice and helpful

no guest laundry

upon loading my laundry in their washer, i discovere too late the washer had already contained water from a

laundry was stolen. i was charged for checking in early.

my room was next to the ice machine laundry area and people were getting ice at 3am so that woke me