clean room, microwave and frig, laundry for guest, good breakfast

laundry facility needed improvement

the washer in the laundry room wasn't working

that the pool was not available during this time

breakfast was good start for the day.

cleanliness and laundry services

laundry facility was down when i was there

right off the interstate and tie laundry is available all night.

i was told about how to best utilize the laundry and where to park, so i could keep an eye on my car

moved us into another room and it was not cleaned dirty laundry and towels and the tub was filthy

need in it, it was very clean, the amenities are great like the pool, fitness center, and even a laundry room,

laundry room was two washers and two dryers, one of each didn t work

free laundry if you have a room

free laundry

able to accommodate 2vehicles/2 trailer parking in back of building (pull through parking)

laundry room wasn't good at all

no indoor pool or bath tub

pool was disappointing- not that clean and water cold and atmosphere around pool was depressing

pool pool pool was close but understandable due to the coronavirus

the hotel offered free breakfast, free internet, and the parking was great

a lot of people in the lobby, many kids not supervised.

hotel was full of kids there for a soccer tournament

and pet friendly

it got quite noisy at night and the pool was kind of a dangerous situation, because they were jumping and diving

went to the bar at the other sharton hotel and the bartender jenn was horrible

better pillow for guests who want firm, shuttle drivers who don t forget to pick up at chalet

to another property owned by the same company, guests have access to an indoor and an outdoor pool

coffee and drinks at check in and great gym.

pool was cold atrium needed work

we took our son to the pool, it has a sauna and a very nice sitting area

cleanliness laundry early check in

comfy bed great breakfast

kids outside in the courtyard screaming and running around at 10:30 pm, i had to complain about

the kids wished it had a swimming pool.

i would have appreciated if breakfast was provided.

needed to do laundry and didn t have cash

the beautiful patio with fire pit, kids loved the pool, and the staff was great!

kids loved the pool and i utilized the gym

last but not least, the breakfast and the timeliness of the cook

the location wasn t as close to the inner city as i d hoped. pool smaller. no hot tub.

laundry facility washers had hair/detergent build-up and only used powder, which was not available

free hot breakfast and on-site laundry.

machine & laundry were broke the first night

easy check in, late check out

our flight got switched and i called to see if we could get a early check in

bed had bug in it plus the laundry on the bed was not clean the hotel towels in the room where not all the way

there was no breakfast, pool, or hot tub and no laundry soap for the washing machines

request new linen and was denied that until after midnight when i was told to meet someone at the laundry room

laundry room and machines very dirty

property was disgusting, laundry room and ice machine were disgusting

free parking

hotel did a horrible job providing plowed parking days after it had snowed

smelled of pet urine

i would be nice if the breakfast was better, other than that, no

if you are aware of the breakfast being a grab and go then there s nothing else to say

emilio got a good laugh since we went to the wrong laundry room ( employee ) and he showed us the way to the

until laundry day to swap out towels, youll have to wash them yourself

by far, my most favorite thing about this hotel is the laundry room on the first floor.

upon advance registration, stated a disability, need ground floor near handicap parking unless elevator

security camera should be there installed to monitor parking area.

i'd say the only bad thing was the laundry situation

wonderful laundry facilities - great machines and reasonable prices

they also had a laundry room which was so convenient

laundry room was unavailable

laundry (sheets, towels, etc) from other guests left in the hallway overnight

they have a laundry room, free breakfast and a computer/fax machine for hotel guest to use

first room i was given was already occupied, apparently by staff whose dirty laundry was piled on the furniture

anywhere,easy on/off highway,local restaurants near by,clean room, linens always smell fresh laundry,nice court

they told us we were responsible for taking our bed sheets and towels down to the laundry and picking up more

majority of the staff didn t speak english so it was hard to find certain things (laundry,

laundry facility

was a little disappointed they didn't have a laundry room

nice touch with giving the kids cookies and having water in the room!

staff was very helpful, bar area nice, pool area was great.

bad except there should be a time like 8:30-10:00 that is just adults in the hot tub because the kids were

i selected a pet friendly hotel but there was no options to mention that i had a pet online and no information

there were not kitchen cookware

charged them a deposit for their pet on the night on the 17th but not on the 16th and whenever it is advertised

size of the room, having the kitchen in the room, and location were the only good things about the hotel

only convenience was a kitchen.

but other than that, my husband enjoyed the bar downstairs

parking was hard to find and lot was full.

pool area as well as inside the pool was covered with clumps of hair

are you going to have a picture of a casino on your hotel website if you don t have one there

kids enjoyed the large room and space

pool was closed,the laundry machines were inoperable

laundry facility out of order

no laundry

very comfortable bed and pillows! the breakfast we ate both days was delicious!!

i would have been more upset if i had brought my grand kids

the laundry room was close by, but the washing machine smelled like mildew and you needed quarters to

breakfast was amazing. people were so friendly. easy parking.

plenty of free parking and pet- friendly

the breakfast was really good, and the location was perfect.

the pool area is so hot it makes it hard to sit with the kids

laundry room was out of order

on-site laundry facility was a nice add however a little pricey: $2

miss the pool being open but i understand the covid precautions.

they have a bistro inside. a swimming pool and a gym.

were there for a soccer tournament and the moms had made names to put on the hotels for our kids and the

laundry was next to my room and seemed to be running all night

our night away from home without the kids turned into us wasting our money and driving back home anyways due

got in late and we left late was not a problem at all my kids got to swim in the morning

and the wifi didn't work at all

so the kids couldn't talk in the room

we tried calling laundry and the front desk multiple times with no answer

was a constant smell wafting from the laundry room

laundry sucks

everything was great, except the laundry is more expensive than most places.

kids running up and down the halls until at least 10:00 pm

sometimes it's inconvenient to allow housekeeping in the room due to the pet

the rooms smelled like strong pet urine

somehow got out on a pet floor barking and howling

is pet freindly

location. front desk. breakfast

not a good breakfast

nice big pool and hot tub too

breakfast options

the breakfast was fine

appetize a pool that was not available

keep breakfast area tidy

breakfast is good

was clean and smelled really nice upon entry, plenty of parking and everything looked nicely decorated

the parking sucks not enough places. people parked all over the place

could definitely use more parking as we had to park at a vacant lot down the road from the hotel

continued to loudly burp over and over and over as we sat in the lobby waiting for laundry to get done

the smell of the elevator fact it s only one elevator laundry room sucks only two and two

room was nice and the kitchen was a plus

breakfast over before 9am. loud music in the parking lot after 10pm.

no issues with parking

thing i would have liked to have had was a plastic bag for my laundry after showering to put in my suitcase

indoor pool

the bar staff

it was a very pretty hotel, my kids enjoyed the balcony

24 hr airport shuttle

makes me feel that we won't be back if this is done out in front of people what goes on back in kitchen

breakfast on our first day was so chaotic and unorganized

hard to get in and out of parking lot

hot tub and pool closed after 11 pm. the shower was not hot either.

the free buffet breakfast with cooked to order eggs and the evening reception hour.

a lot of storage, kitchen was well equipped, comfortable bed, amazing shower pressure, free laundry, free

laundry was free

free laundry

clean, friendly atmosphere, free laundry room.

free laundry was a huge blessing

room not too clean. no laundry bag in room. bed only made with double sheets. not comfortable

room service was good but see below. it tasted great....

paid for a spa room. spa didn't work. whole room felt dingy. should have stayed at the wildwood.

didn't receive room service saturday

room service for food is a little

a nice, clean hotel close to the amiptheater, casino and plenty of restaurants

east access parking amenities atmosphere close to everything i was looking for comfortable

variety of pillow choices, location, free wifi

louis, missouri that didn't charge you an additional fee for parking

fact that if you wanted breakfast you had to pay and eat in their facilities own restaurant but kids were free

not like about my room was that it was located right next to the basketball court, and there were kids playing

one of the kids needed emergency service because it got into her eyes

the quietness...my kids love you breakfast

it was nice to have a handy laundryroom

was perfume on the sheets probably from your laundry detergent i've never stayed in a motel that had perfume on

i also liked the laundry facilities

our room was on the first floor near the side doors, a sitting area, the laundry room, ice machine and elevators

comfortable, laundry room on site, breakfast included woth drinks wine and beer free in the evening till

love the laundry facility

location fitness facilities staff beds

enjoyed dinner and breakfast

proximity to old town st charles, breakfast was wonderful

fitness room was good

it was all clean and well taken care of. breakfast was awesome.

the breakfast could have been a little better.

did not enjoy the hot breakfast

cute and modern, great free breakfast, rooms so nice and clean, staff was very nice

parking

and every door had piles of dirty laundry outside of it for the entire day

the mattress wasn't very comfortable. i was charged for wifi.

my kids loved the pool

what i liked most about the hotel was the pool area.

they were excellent to my kids

the washer and dryer were not in a laundry room, just in the hallway

and running the halls at night, parking lot had a couple celebrations(party) going on, other than that was ok

nice hotel for st. louis area. pet friendly.

pool wasn t open later.

parking lot ability to walk to a restaurant

there was also a live bird in the laundry room

save some laundry cost

laundry room needs new washer and dryer breakfast needs real plates and silverware, very cheap

laundry facilities

were in a room right next to the laundry service

i went to all the exit signs only to find myself outside, the laundry room and other exits that didn t take

only thing that i didn't like was that our window was a window to a hallway next to he laundry room

it could have been a reaction to the laundry detergent they use; i don't know

was not able to use hot tub 10 kids in it from age 15 to

close to the airport, free 24 hour shuttle, and continental breakfast was out at 3 am for our early travelers

laundry available

and helpful staff (got a free pass for laundry), very centralized location for the city, felt

leaked, ceiling was cracked and plaster falling down, washing machine put rust stains on our laundry, one tiny

no bag for dirty laundry.

we d been told at check in that there was no room service

three people waiting before we were able to get someone because the gentleman working was folding laundry,

we felt like we were sleeping on wet laundry

needed to do laundry and the staff was very helpful

i didn't see a dirty laundry sack hanging up to use

they have laundry facilities, room is very clean, updated, and comfortable

shuttle runs 3 xs per hour on the 20/40/60

the shuttle bus was on time and the driver was nice and the rooms were spacious

the wifi is the worst i have ever experienced

bed very comfy. shuttle driver was very friendly.

underground bar had food and drinks so you do not have to leave the hotel

no laundry facilities

they don't have a laundry room to do laundry

the man that shuttled us to the airport was so helpful and kind. i didnt get his name.

ample space, pet friendly

location, excellent and friendly staff, shuttle service took us to the metro link at the airport and picked us

don't know if our room was next to some pipes or the laundry room but there was a small annoying knocking noise

when i went to do laundry i wanted to use money it wouldn't let me.

was surprised that the shuttle did not go to hollywood casino ampitheater as that was not included in the

i got charged for room service and never received it

great parking, sufficient room space for my family.

hot tea all day and the laundry center was awesome cheap and convenient

the clothes that were sent for laundry were not cleaned and we were charged

laundry room was battered, detergent dispenser ripped off of the wall and no detergent from the

i went to the front desk and asked for some and they said they thought there may be some in the laundry and

laundry dont work refuse to refund money

there were no laundry bags. i had to use grocery sacks for dirty laundry

very clean. staff were knowledgeable. pool was nice and kept up well.

this pristine hotel is across from lambert & has free 24hr shuttle

charging & onsite aviation watching airplanes ud83dudeebud83dudeecud83dudeebud83dudeec swimming pool is great

the eggs for breakfast lol

friendly staff, easy location and shuttles

everything! the breakfast was so delicious!

not a lot of parking

shuttle on time(think ramona arranged)*the and driver friendly too

the shuttle service was excellent

not very clean. shower didn't work at first. no laundry. doesn't feel safe.

the health department should be there it s all roaches and there were people doing drugs in the laundry room

doesn t have a laundry facility

so i cant do laundry

no hassle, helpful staff, laundry facilities and reasonably priced vending machines

if you had to pay a lot for it, i would expect there to be a laundry room and free breakfast, but there was

we had to use one of two tiny microwaves in the laundry room

there was also easy access to vending, ice, laundry and exercise

i also did not like the paid parking ($12 per day) and the lack of laundry facilities for the guests

nice, clean room! facilities were very nice (indoor pool, guest laundry)!

say they re pet friendly but the lady that checked us in was not

no breakfast

she helped with the tv set up for the kids to play their game

parking was good as i was pulling a trailer

carpet in all rooms were torn and stained

bags of laundry day in the hallways for a couple of days. dirty dishes in the halls for days.

shower didn t drain, second room more closely matched pictures online, however we walked by room service left

they provided secure parking for our motorbike right at the front entrance so they could keep an eye on it

like everything nice design , room service and restaurant, i recommend this hotel i don't know why the hotel

we enjoyed the pool

there is a onsite laundry room

heavily of mold- it s supposed to be a smoke free building but it always reeks of weed, the laundry facilities

people yelling and screaming in the hallway, the fact the hours for the laundry weren't posted and my work

a place to sleep with a full kitchen

the area pet friendly mess staff room

there s a laundry room

it had a laundry room although i didn't use it

large clean rooms. friendly staff... laundry room on site

gave me no blankets i had to wait for them to wash laundry they said they almost out of everything they had me

i'm supposed to wash my own towels that are provided to me in my room with my clothing when i do laundry and

price, location, we were on first floor, free laundry, full size kitchen, free internet

1. the staff was very good. 2. free laundry was great. 3. location excellent.

larger elevator, more parking spaces, cooler inside in common areas.

the fact it was hidden behind the car wash.... there wasn't a lot of parking space.

price, location, we were on first floor, free laundry, full size kitchen, free internet

the first level seem to be a basement laundry room door was open didnt want to see that.

our room is beside the laundry. the machines are not loud, but the people waiting are loud.

good location, comfortable and had a nice breakfast. room was spacious and had a guest laundry.

guest use of nearby laundry facilities shook our bed

wifi password on key card cover without asking

very poor tv channels and no laundry

they offered breakfast and laundry on site

tv channels are horrible and internet very slow and still no guest laundry

there were laundry facilities on site which was very handy for us

from the two front desk lady's to both of the laundry lady's

i am happy about the laundry facility as well as pleased there was a pool that was open

guest laundry price was high

$150 deposit per room. laundry facility used a mobile spp

guest laundry washer and dryer were awesome

breakfast was delicious and the pool and hot tub were sparkling

love the bar and breakfast

when we booked the hotel, we were not made aware of the $10/day parking fee

the bed was very comfortable, and the room was very easily accessible from the parking lot.

all great, loved shuttle service to airport

the bed was comfortable. enjoyed the bar for drinks.

being able to do laundry.

the full kitchen in the room, as well as the staff and breakfast in the morning.

we didn't do the breakfast but the room was very nice and clean

breakfast

it had a kitchen and sitting area

breakfast was good. variety of cold and hot.

loved the suite set up with a full kitchen, the breakfast, the bar area.

could have added vegetarian or vegan menu in breakfast to cover global customers.

breakfast bar didn't have allergen labels. but that's just a nitpicky thing.

room with kitchen

no guest laundry. parking was too expensive

wish parking can be free and there are free laundry machines!

gym was excellent

breakfast was good. staff was great. kids loved the pool. loved how homey the bathroom felt!

i had problems getting the wifi on my phone (i had an international phone)

pool was very small and water was very cold.

of the hotel is still under construction so the pool and gym were small and the parking lot was being worked on

the pool was way too small.

the breakfast was awesome

they make all kinds of noises kids running around on their room dogs braking all night it s hard to sleep

weekend they had a large amount of teen kids

pool was not open

large room, breakfast options, free weights in small gym.

breakfast was great

breakfast was fantastic

laundry machine was broken

friendly staff attentive to our requests. laundry room. basket ball spot

laundry room on-site, small workout room

space, location! full size refrigerator. laundry facilities. help desk

laundry facilities are on site but not private

close to where i needed to go, pool was great and the weight room was good!

rooms were nice and spacious well stocked kitchen..loved the walk in shower

the pool was a little chilly for me

the breakfast wasn t all that more for just adults they should have more options for the kids.

great location, very nice room, including kitchen and comfortable bedding

no coffee in lobby. only cash bar starbucks stuff

noise with kids running through the hallways, pulling fire alarms, and yelling

requested for connecting room for the kids, they were not able to provide due to alot of families staying there

restaurant/bar and the coffee shop were only open until 10 am

plus, the inside pool was wonderful

no laundry bags in room

no laundry facilities on site

did not like that there was not a guest laundry facility

everything. we asked to not be on a pet floor and they changed us to a pet free room.

the parking is not the greatest.

also a nice looking guest laundry facility

love that they have a fitness room and laundry room with easy access

room was large and comfortable laundry service good gym equipment always

the laundry area was clean, but it would have been much nicer to have had a vending machine in there

we also used the laundry facilities which i found clean and inexpensive

water was not cold laundry from previous guests left in the room 1st room was not cleaned and had to get another

breakfast was great

all of the amenities, and the location with ample parking

gym was out of order tv didnt work wifi was always down

the hot breakfast was a nice treat, too

no laundry facilities 2

no free breakfast. no laundry facilities.

no laundry facilities on-site. no refrigerators or microwaves in rooms.

laundry facilities on site

i wish it would of had on site laundry facilities

the laundry wasn t working but i don t use that anyway

no dirty laundry bag to take our dirty clothes home in

also really appreciated having a guest laundry - very useful

parking was the only negative as the hotel's popularity kept all the handicapped parking places

the bathroom spa tub was awesome.

laundry room on our floor was ideal

the kitchen table was extremely flimsy i was afraid my family was going to break it

2 different birthday parties for 2 groups of 10 kids each while trying to enjoy our vacation

i didn't like the fact that the wifi was horrible always kicking you in and out

kids in the jacuzzi

super comfy bed, great room service, very helpful and friendly staff

live music in the lobby bar area; room service quality; massage therspy

plan for getting guests towels or extra supplies and no mini bar makes for a frustrating stay

no room service available on sunday morning! this was disappointing.

loved the breakfast room service

you need new laundry service they're not doing a good job at all sheets should smell fresh

parking was close to entrance and easy to access

the pool is on the smaller side, but nice

the gym needs updated.

pool was nice for kids

location nice room perfect kitchenette

nice size room and kitchen

infested with ants and i was attacked by a permanent resident for the parking spot i chose

parking

after getting wifi access the internet was very slow and unsatisfying

the bed was comfy, and the laundry room was nice and cleaned

they retrieved our laundry and mailed it to us after we left it in the laundry room

it was convenient, clean, free drinks, free breakfast, free appetizers, nice pool and hot tub..

free and close parking

kids in adjoining room - also worried that i might disturb them seeing as how i could hear them

clean, comfortable, convenient with laundry facilities

the mini kitchen/living area

pillows indoor pool room way too hot. water temp was great.

we also appreciated the gluten free options at breakfast

the room we chose was a very comfortable room with the kitchen area/ lounge area

finally at 12:25 am the guy came out and said he was doing laundry

we were next to laundry room and could here staff and/or other people going in and out all night

small pool. more like a puddle.

free breakfast, free parking

no towels at the pool, pool bathroom out of order

needed to do laundry but the machines only took quarters and i had no cash

parking was crowded.

close to multiple shopping centers and a starbucks in the parking lot.

the bar and breakfast area were closed due to covid. i understandably but a big bummer.

no cameras in the parking lot

nespresso coffee maker on each floor and laundry machines no charge

extra touches like the availability of coffee, tea, and boxed water in the pantry and of laundry facilities

parking is convenient and right across the street, though i don't know how it might be while school

gym space is only okay, actually a bit subpar if you ask me

free parking on weekends

to my room had a strong mildew odor and my room was next to laundry room

hotel was clean, well kept, staff were friendly and helpful, amenities were nice (pool, laundry, gym), elevator

we stayed for 2 days and are room was next to the laundry room so every day at 9am they turned something on i

room was directly next to the laundry facility

plenty of parking

no pool '' but there is a laundry and gym. continental breakfast times change on friday

pet fee $150 is pretty high and out of our expectation when the others just charge $50.

staff very friendly and accommodating and the breakfast was really good

we ate pretty well at the breakfast buffet

was plenty of room for the kids to stretch out and relax and the breakfast was good and hot