throughout the night there were employees going in and out of the laundry room and pantry with cleaning supplies

the pool and sauna was a good experience

no parking in front. noise from expressway

parking spots were all taken up (a truck with a uhaul took 4 spots), had to ask front desk where i

breakfast was good and food/drink was constantly refilled and plenty to

the laundry sheets,towels on the floor in the halls is not acceptable for $---- a night

nice pool and arcade for the kids

not enough staff for room service

there is a restaurant with awesome food and bar in the hotel

the kids enjoyed the hunt for pictures through our the hotel and the staff was very friendly

i was told i wasn t able to use the laundry area

the wifi was in and out or buffer all the time

the pool,the game machines,polite staff,it being pet friendly

my room was steps from my parking space

pool was closed

are excellent, it would be better if the laundry room would upgrade with new washer and dryer

and the laundry was for a charge - $4 is not a huge sum, and reception is ready to split your bills to

hotel did not have guest laundry either

the rooms were equipped with a refrigerator and microwave, which helped feed our young kids

years back, the breakfast was included with the room. we would like to see that policy returned.

good breakfast, great water pressure in shower, beautiful patio with nice landscaping, and good parking

easy parking

the hot breakfast was good and the personnel were very friendly and you are pet friendly

gave us a late check out

the stacked blocks are next to the green lawn, and are a retaining wall next to the parking area

very accommodating. provided late checkout so kids could swim longer!

free parking

comfortable,and very clean, great location to the events i was going to, pool and hot tub made the morning gs

i enjoyed have the extra space and so did the kids

the staff was all super friendly, everything was clean, nice room. the pool was great!

new, clean accommodation with great breakfast and laundry available for guests.

breakfast was good and free coffee at any time

nice having a full kitchen in your room

nothingness i like everything including the breakfast

clean and good location, nice lobby area. breakfast was fine.

15pm a young gentleman went to the laundry room and said he could not help because he was not front desk

the front staff was busy inside the laundry area behind the front desk area and was pleasant when she helped

the gym, the laundry facilities, the area is safe and the rooms are clean

door to parking lot did not latch

free parking & no deposit

to borrow a dehumidifier from the laundry room to dry up the floors and air

accessibility and parking

check in attendant very good. parking good. location good.

my room faced the highway and the noise from the cars kept me up at night. the wifi was spotty.

other plans, unable to stay for breakfast

they were only being kids in the pool, and he snatched a pool safety buoy right out of their hands

kids ran hallways all night

didn't eat breakfast. location was great because of proximity to stores and restaurants

there was plenty of areas to shop, lots of retaurant choices and fun things families with kids can do

the dead bugs on the furniture..the bed was so itchy and the wifi didnt work.

was too small, pool was closed, one elevator was down; it took forever to get up to and down from our room (we

the pool area was closed, but not a big deal as it wasn't the purpose of our trip.

pool is so small and it was freezing

the parking lot was well lit and i felt safe leaving my stuff in the car

no breakfast included pool was closed

allot of kids for soccer tournament but that's not the hotels fault

breakfast was amazing: full breakfast buffet service was way beyond expectations: my car wouldnt

service kitchen present

breakfast was fine. decent selection.

the pool was open and breakfast was nice for the kids

that my pillows had a lot of black hair all over them as if someone had a fresh hair cut,but the laundry office

missed breakfast but a cleaning woman went to the kitchen and made me a go bag

difficult to locate the access to the parking lot/front door.

parking was close

just the right room for my husband, who doesn't walk too far, and gave helpful suggestions for parking

laundry vending didn't function properly, would not accept bills

clean, laundry was convenient, staff friendly and snacks checking in very nice

everything the room and facilities was awesome and the breakfast was exceptional.

room was clean, breakfast was great, had sufficient towels, there is a subway across the parking lot

friendly, clean, comfortable, easy parking, hot breakfast and directly off the interstate

also really appreciated having a guest laundry - very useful

no dirty laundry bag to take our dirty clothes home in

the laundry wasn t working but i don t use that anyway

needs a better gym

it is my kids favorite pool of any hotel we've stayed in

one thing i disliked,was the fact that on the site it says there are laundry facilities (at an extra cost), but

no laundry facilities.

since our room was just down the hall from the laundry, housekeeping staff was observed setting towels on the

hall carpet dirty, dirty laundry in hall and breakfast is poor quality.

didn t have washing facilities for laundry.

early in the morning we could hear things thunking in the laundry and it woke us up.

i didn't get a chance to use the pool, but i did use the gym and the laundry room at which both were more than

our bedroom was really close to the laundry facility and we could hear some noise in the morning

there were not enough towels in the room, no extra blankets, no laundry bags

they have a laundry but they didn t have the possibility to change money in quarters to use the machines

no laundry facilities on site

no laundry bags in room

did not like that there was not a guest laundry facility

allow pets

parking is very limited

you need new laundry service they're not doing a good job at all sheets should smell fresh

good parking

only one disabled parking space at the main entrance.

the pool is on the smaller side, but nice

could use an exhaust vent in the pool area.

clean, comfortable, convenient with laundry facilities

hotel was clean, great location, and breakfast was amazing!

we also appreciated the gluten free options at breakfast

hotel was clean, staff was exceptional, pool area and breakfast were great.

hotel was clean, staff was exceptional, pool area and breakfast were great.

let us check in early and that gave us some extra time to do laundry

space, location! full size refrigerator. laundry facilities. help desk

friendly staff attentive to our requests. laundry room. basket ball spot

and offered a variety of amenities (hot breakfast, outdoor pool, personal laundry facility on site, fitness room

laundry machine was broken

no free breakfast. no laundry facilities.

laundry facilities on site

no laundry facilities on-site. no refrigerators or microwaves in rooms.

no laundry facilities 2

i wish it would of had on site laundry facilities

been staying there for almost 5 years now for our quaterly visits with our grandkids

weekend they had a large amount of teen kids

little dated, could hear parking lot noise which was really someone who kept locking/unlocking car

large room, breakfast options, free weights in small gym.

nice clean room. asked for ground floor, got it. really great hot breakfast!

pool was very small and water was very cold.

the breakfast was awesome

of the hotel is still under construction so the pool and gym were small and the parking lot was being worked on

of the hotel is still under construction so the pool and gym were small and the parking lot was being worked on

when we returned in the evening there were no parking spaces left in the lot, they quickly gave us a key to

being able to do laundry.

night was great but the morning person woke up on the wrong side of the bed, i asked for my to go breakfast and

the location of the room and the kitchenette was exactly what i needed

clean, free parking, and quiet. enjoyed having doors to separate living space from bedroom.

pool is not open because of the virus

of cleaning staff, daily towels were hard to get, and laundry machined were not repaired timely

it has an indoor pool, i also like that it has the cheapest laundry services i've ever seen.

breakfast had plenty of variety. plenty of vending machines in the building. on-site laundry.

room was dirty. no mail service. no change for laundry.

my sheet and pillow case had a little stain but it looks like a laundry issue

i walked through piles of laundry thrown outside of rooms being cleaned just to get to my room

thought we were getting a room with a spa tub in it and nope they don t have any and never have so book

guests to party very loudly in hall outside our room from 10 pm to 3am - very frustrating with kids in the room

the parking was limited due to two semi's in the back.

website said spa tub so we figured it had a jacuzzi tub in the room but it did not

chairs in dining room are in bad shape ripped torn and dirty, since jackie over kitchen left they no longer have

hotel was clean and was great location. breakfast was great.

great location and wonderful breakfast choice

pool was in disrepair

breakfast was good and the social hour monday-wednesday with small meal and drinks was very nice

only 2 of the 8 laundry machines were working

room was huge and included a full kitchen and high ceilings

pool room was very hot

really nice to have the studio with full kitchen

the fire place, full kitchens, breakfest, pool

the air conditioner leaked constantly and in the morning my entire laundry bag was sopping wet because i had

indoor pool a plus as well

came with kids they loved the pool

the kids had a great time in the pool

pool wasn t working which is huge minus,especially we were there with kids.

great value ,very good location, place was busy but decent travelers was pretty quiet and had laundry facility

washer and dryers broken and had to walk to other buolding to do laundry

laundry is $3

were no bath towels in the room and i had to wait a couple hours to get some from the laundry

parking was a breeze

our room was next to the pool so it was noisy with the in and out of guests to that area

pool was to cold

the hotels share the amenities, a pool, a fitness center, the parking lot, etc

the late breakfast time was a bonus because i am not an early riser

the hotels share the amenities, a pool, a fitness center, the parking lot, etc

pool was really nice

could add a breakfast bar rather than restaurant only.

when we got there the bar was closed, the hot tub was under construction and there was no actual breakfast or

clean up dated fixtures check out at noon let me do a late check out

pet friendly. beautifully decorated. staff are all super nice and helpful.

called down to ask for a laundry bag and agreed to hold, and eventually, i gave up

*breakfast was not included in the price of the room. *on-site laundry facilities were limited.

lot was a mess, guest laundry was a need and all machines were broken, no breakfast options on sunday-monday

unfortunately all she had asked for was breakfast included so they didn t have to order with kids

night there were kids everywhere, unattended banging on our door and screaming until past the quiet hours

not enough covers but that might me away to save laundry

we did not use the facilities, except the laundry room which was convenient and met our needs

room was nice size for a family of 5, housekeeping was great, breakfast was good

the breakfast offered more than we expected. usually the

didn't like the parking lot at all

however laundry is a necessity for travelers i believe they should implement laundry in the hotel to

housekeeping did not offer to come to our room once and we cleaned and took our our own trash and laundry and

pool is clean and hot tub is great, free parking, best stores and restaurants

wifi had no internet link most of time

bring my pet for reasonable price, nice room, nice staff, great breakfast

accommodating & helpful; facility was clean, modern & organized (room, breakfast area, workout/laundry area,

i didn't like the cost of doing laundry.

laundry was 24 hours, the staff was nice and so was the pool.

the wi-fi was not working very well, the laundry was out of service.

hotel had good facilities including on-site restaurant and guest laundry which we used

laundry was stolen. i was charged for checking in early.

really like the laundry facility; staff are really nice and helpful

we did laundry at the hotel and found the dryer not in operatiin.

no guest laundry

my room was next to the ice machine laundry area and people were getting ice at 3am so that woke me

kids enjoyed the large room and space

temperature in the pool room was comfortably warm

was a travel ball team that stayed on the floor above us and even after numerous complaints the kids kept everyone

the parking lot appeared safe with free parking

the bed was extremely comfortable and parking was good no matter where you parked

laundry facility out of order

pool was closed,the laundry machines were inoperable

no laundry

restaurant and bar hdad been closed for 11 months

especially the lady serving breakfast and managing front desk at same time

bags of laundry day in the hallways for a couple of days. dirty dishes in the halls for days.

parking is free

friendly staff, good location, free breakfast and parking, beautiful views, clean and nice layout of the lobby

long walk to parking garage

location & outdoor pool

security patrols the parking lot

had great access to front and back doors parking convenient on both sides closer to rooms staff is amazing

spic&span clean

clean rooms, friendly staff, full breakfast

the morning staff and the kitchen staff were wonderful

was a little disappointed they didn't have a laundry room

laundry facility

the pool and hot tub problem was the were kids diving off sides of bot and into water splashing and parents not

elevators took a while, but that could have been the kids playing on the elevators

airport shuttle, warm cookie, great staff.

staff at this hotel is amazing they went above and beyond when i had a mishap with my laundry

i would have noted the advertisement or at the very least tell the guests about breakfast cancellation instead

price, wifi

it was quiet. lots of parking. parking lot was well lit.

was a cockroach in my bed, half of the outlets didn t work, i couldn t connect my computer to wifi and

majority of the staff didn t speak english so it was hard to find certain things (laundry,

went through my personal stuff and stole a container that had quarters and small bills for my laundry

first room i was given was already occupied, apparently by staff whose dirty laundry was piled on the furniture

dirtiness of the outside and inside especially the laundry area the tube and the closet doors on the

someone stole my laundry and they said the cameras don t work

machine & laundry were broke the first night

laundry facility washers had hair/detergent build-up and only used powder, which was not available

free hot breakfast and on-site laundry.

easy check in, late check out

our flight got switched and i called to see if we could get a early check in

until laundry day to swap out towels, youll have to wash them yourself

emilio got a good laugh since we went to the wrong laundry room ( employee ) and he showed us the way to the

by far, my most favorite thing about this hotel is the laundry room on the first floor.

room wasnt a pet room as i had requested

the parking lot is small

appreciated the free parking, which is rare for a hotel this nice

was a bar outside the hotel but basically below our room

pool available, mostly kids

clean, great room service, spacious suite, free parking, nice wet bar space in junior suite, great for a romantic

better pillow for guests who want firm, shuttle drivers who don t forget to pick up at chalet

to call the cops when we asked a question at 9pm due to a noise disturbance someone called on my kids when they

went to the bar at the other sharton hotel and the bartender jenn was horrible

parking on the weekend was frustrating due to having so many events (prom and a pageant).

we loved the outside patio and the pool courtyard!

was great for the kids

ice machine and laundry facilities on our floor(the first floor) were out of order

the pool, hot tub, and laundry room were closed

and i was upset the bar and restaurant was shut down

requested room service two additional days of stay only received one service

when looking they said there was a breakfast bar but there was not

staff was very nice and helpful. laundry facilities were convenient.

our room was right next to elevator and right above the laundry room

wifi worked well

about what parking area would be closest to my assigned room & was recommended an area which was actually

treadmill did not work and wifi did not work in the room

remember the pet fee

you are going to advertise a certain price with a pet friendly hotel then it shouldn t change when you get to

parking was great due to industrial park location

the15.00 pet fee for my 12lb 12 yr old dog.

the pool was a little small

needed to do laundry and didn t have cash

grandaughter loved the pool

the pool is a little small for how big this hotel is

it had a great breakfast

kids loved the pool and i utilized the gym

property was disgusting, laundry room and ice machine were disgusting

request new linen and was denied that until after midnight when i was told to meet someone at the laundry room

bed had bug in it plus the laundry on the bed was not clean the hotel towels in the room where not all the way

there was no breakfast, pool, or hot tub and no laundry soap for the washing machines

laundry room and machines very dirty

cleanliness laundry early check in

the kids wished it had a swimming pool.

breakfast bar and how it's set up.

cleanliness laundry early check in

they had a nice breakfast area, however the food prices were on the high side

comfortable bed and pillows, large bathroom, full kitchen, helpful staff

wasn't expecting kitchen with kitchenware which was great!

location nice room perfect kitchenette

com the it was listed the hotel had a indoor/ outdoor pool, and hottube amongst other amenities that they actually

i went out and came back that night to the parking lot filled with police cars

is pet freindly

the rooms smelled like strong pet urine

the drain system was slow and no indoor poolud83dude12

sometimes it's inconvenient to allow housekeeping in the room due to the pet

the hotel was clean and it provided a lot of amenities (breakfast, wifi, parking, and etc.)

on-site laundry facility was a nice add however a little pricey: $2

laundry room was out of order

charged for parking

friendly staff and early check in

no parking fee. for your price , no free breakfast

laundry was next to my room and seemed to be running all night

nice breakfast fitness center was a plus.

the breakfast was more of a two star

and the wifi didn't work at all

excellent breakfast buffett

room service was a little expensive

louis and the bar area was very festive and fun at night

plan for getting guests towels or extra supplies and no mini bar makes for a frustrating stay

super comfy bed, great room service, very helpful and friendly staff

decided to sleep in, she was very curt in telling me that for the sitting, inhad to sit in the bar section of

continued to loudly burp over and over and over as we sat in the lobby waiting for laundry to get done

the smell of the elevator fact it s only one elevator laundry room sucks only two and two

we had less than half a roll of toilet tissue, no soap (which i had to ask for), wasn t given wifi info really

the kids especially enjoyed the morning breakfast, and we all had a great time

not much parking space

extra touches like the availability of coffee, tea, and boxed water in the pantry and of laundry facilities

nespresso coffee maker on each floor and laundry machines no charge

the parking was free for the weekend in a secure parking garage

free parking on weekends

gym space is only okay, actually a bit subpar if you ask me

there s a nice gym and laundry

liked they had indoor and outdoor pool,gym and laundry

really like that there is a laundry room on site for guests to use.

good gym and swimming pool facilities and evening snacks and drinks in the lobby, laundry facilities good and

location , laundry,

were people actively propositioning people for sex - actual prostitutes in the parking lot

were under new management, so they didn t have no breakfast, gym was not open and the pool was

charged $50 for our dog to stay although website didn't inform us of a pet fee.

stayed here with my pet(dog) when i had no where else to go

no energy, no wifi, no breakfast, no ascensor

great room service

great location, fantastic price and very clean. rooftop bar is great at sunset!

if i wanted to get up at 5:00 am i would ve just stayed home with my kids

room service stopped at 10.

smaller size hotel. easy to use valet. nice roof top bar for the adults.

and every door had piles of dirty laundry outside of it for the entire day

kids running around at all hours.

accommodated our family with a room that had 2 beds and a pull out coach since we have 2 grown kids - a boy and

i had 3 tried kids and when we arrived they promptly helped us to get settled into our nice room

the second room that i was assigned to smelled like men who had been to the gym

it could have been a reaction to the laundry detergent they use; i don't know

i went to all the exit signs only to find myself outside, the laundry room and other exits that didn t take

only thing that i didn't like was that our window was a window to a hallway next to he laundry room

close to the airport, free 24 hour shuttle, and continental breakfast was out at 3 am for our early travelers

i loved the secure parking! front desk staff was excellent. clean room

wifi too slow

close to airport. reasonable rates. free parking and airport shuttle.

the shuttle bus was on time and the driver was nice and the rooms were spacious

the bar is extremely bare and shoddy

the on site bar and grill was amazing

they don't have a laundry room to do laundry

no laundry facilities

24 hour airport shuttle

the room service was expensive and not worth the money. the food we ordered was not very good.

room service was awfully slow

there were no laundry bags. i had to use grocery sacks for dirty laundry

comfy beds, friendly staff, long hours on pool

the pool was amazing

this pristine hotel is across from lambert & has free 24hr shuttle

didn't have a chance to have breakfast but would definitely go again

laundry dont work refuse to refund money

laundry machine was broken & could not be used

i went to the front desk and asked for some and they said they thought there may be some in the laundry and

i would have liked laundry facilities to wash my clothes, but there wasn t any

hot tea all day and the laundry center was awesome cheap and convenient

ice in the parking lot wife slip and fell getting out of the car

daughter had a connecting flight to stl and due to late takeoff, she informed me while on the plane they were

not a lot of parking

no water pressure in the shower. rooms are loud and no ac in the gym

breakfast food was cold.

i also did not like the paid parking ($12 per day) and the lack of laundry facilities for the guests

nice, clean room! facilities were very nice (indoor pool, guest laundry)!

we had to use one of two tiny microwaves in the laundry room

there was also easy access to vending, ice, laundry and exercise

if you had to pay a lot for it, i would expect there to be a laundry room and free breakfast, but there was

laundry and shuttle not available

the shuttle drivers that picked us up to go back to the hotel were very nice and courteous

very disconcerning with kids running around

the friendly staff, breakfast, security....everything but the wifi was in and out

modern hotel, hotel employee was excellent every morning when we ate breakfast she helped my kids and was

let us have an early check in and late check out

loved the pool- fun for our kids and for us! great service poolside also.

small bathroom. wanted a jucuzzi or indoor pool.

loved the options for dinning, the massive gym, and the beautiful pool.

comfortable room, good selection of restaurants in hotel, excellent gym, nearby restaurants,

very minor - the available coin-operated laundry didn't have any kind of timeframe (ended up being almost an

the laundry room was noisy next door before 6am, and the construction and parking lot outside my window

also, laundry facility was $2 per load (each for wash and then for dry)

my wife and kids had to sit in the vehicle for almost 2 hours

wifi was difficult to access on child devices