the indoor pool

noise with kids running through the hallways, pulling fire alarms, and yelling

wish breakfast options were better

no free breakfast.

the patio helped with small kids at breakfast

pool was great, especially for younger kids

i really appreciate the kitchen

the staff where really nice and the access to the pool was really nice for the kids.

the staff where really nice and the access to the pool was really nice for the kids.

the staff where really nice and the access to the pool was really nice for the kids.

bags of laundry day in the hallways for a couple of days. dirty dishes in the halls for days.

shower didn t drain, second room more closely matched pictures online, however we walked by room service left

layout,pool and restaurant-great good close proximity to high end shopping and food if wanted

great hotel, staff, and the airport shuttle service was wonderful!

female bell captain/shuttle driver was rude and extremely unprofessional

also the laundry room is nice and clean, only few steps from our room

hotel had good facilities including on-site restaurant and guest laundry which we used

the wi-fi was not working very well, the laundry was out of service.

laundry was 24 hours, the staff was nice and so was the pool.

i didn't like the cost of doing laundry.

however laundry is a necessity for travelers i believe they should implement laundry in the hotel to

housekeeping did not offer to come to our room once and we cleaned and took our our own trash and laundry and

the breakfast was phenomenal

loved the pool and hot tub was great and the room was amazing

we loved the pool and the fact they had a hot breakfast.

lot was a mess, guest laundry was a need and all machines were broken, no breakfast options on sunday-monday

*breakfast was not included in the price of the room. *on-site laundry facilities were limited.

called down to ask for a laundry bag and agreed to hold, and eventually, i gave up

(see below) the room is comfortable and the bar is convenient

told steakhouse next door did room service, vxpenesive

the laundry room was close by, but the washing machine smelled like mildew and you needed quarters to

the pool area is so hot it makes it hard to sit with the kids

so many kids in the pool while our infant was swimming but other than that nothing.

hotel states that they are pet friendly, but in fact far from being pet friendly

food for breakfast and happy hour dinner. friendly staff.

didn't like having a allergic reaction from the laundry detergent that they used when i informed the staff it

we loved that they have an onsite guest laundry as we had been travelling for awhile and were running low on

rooms were spacious, the beds were comfortable, the self-service laundry, and the staff were very friendly and

they have a laundry but they didn t have the possibility to change money in quarters to use the machines

trouble with the laundry room but the front desk clerk rectified the situation quickly

no laundry facilities on site

no laundry on site.

no laundry facilities.

since our room was just down the hall from the laundry, housekeeping staff was observed setting towels on the

no laundry facilities on-site.

pool was closed,the laundry machines were inoperable

laundry facility out of order

no laundry

breakfast wasn't included.

i had 4 upset kids

the air conditioner leaked constantly and in the morning my entire laundry bag was sopping wet because i had

very clean decent breakfast nice pool friendly staff great location away from the city

came with kids they loved the pool

pool wasn t working which is huge minus,especially we were there with kids.

loved the indoor pool

not enough covers but that might me away to save laundry

we did not use the facilities, except the laundry room which was convenient and met our needs

wifi access was unreliable. wasn't able to use it for most of the 4 days there.

wifi wasn t very great

staff was amazing and accomodating. lots of perks and kids loved the pool

washer and dryers broken and had to walk to other buolding to do laundry

laundry is $3

were no bath towels in the room and i had to wait a couple hours to get some from the laundry

great value ,very good location, place was busy but decent travelers was pretty quiet and had laundry facility

easy access, close parking, big room, clean room

that my pillows had a lot of black hair all over them as if someone had a fresh hair cut,but the laundry office

some basic kitchen utensils would also be helpful (paper plates disposable silverware , cups

loved all the amenities, the large selection at breakfast, the hot chocolate bar, cookies at night

walked into the room, and honestly, i was embarrassed it was a 70's shag carpet suite with a kids' room that

just the right room for my husband, who doesn't walk too far, and gave helpful suggestions for parking

the bed was extremely comfortable and parking was good no matter where you parked

the pool was pretty cloudy

would suggest offering instructions on how to use free wifi along with the access code (we had the code but

the property is nice and the bar is great!

lighting could be better in the bathroom and they don't have exhaust fans. the bar closed early.

fact it was not a pet-free hotel

free parking

the pool area was nice and open

soda machine for the kids

very accommodating. provided late checkout so kids could swim longer!

size of the room, having the kitchen in the room, and location were the only good things about the hotel

i selected a pet friendly hotel but there was no options to mention that i had a pet online and no information

charged them a deposit for their pet on the night on the 17th but not on the 16th and whenever it is advertised

the toilet leaked mold in the shower and cockroaches in the kitchen area

there was a seemingly disabled vehicle in the parking lot

was a little disappointed they didn't have a laundry room

laundry facility

liked that it was close to the park and casino and other restaurants staff was ok check in was easy

min for room service my son ordered a grilled cheese from the kids menu

there is also an indoor pool, and of course we love the doubletree cookies

weekend they had a large amount of teen kids

the breakfast was really good and staff was really nice and pool was very relaxing

the breakfast was good and the server was on top of making sure the food was full and checking with you

luggage cart some them had bad wheels which there been outside pool to

had games available at the front desk for us to play with the kids

do not have a very good laundry room

not much of a laundry room.

laundry room on-site, small workout room

laundry machine was broken

laundry facilities are on site but not private

of the hotel is still under construction so the pool and gym were small and the parking lot was being worked on

the breakfast was awesome

parking lot was full so we had to park in the garage

breakfast was great and on time. location was great because of the outlets we went to as planned

the pool was way too small.

they retrieved our laundry and mailed it to us after we left it in the laundry room

the bed was comfy, and the laundry room was nice and cleaned

some really hyper kids but that not the hotel fault

free breakfast and dinner with drinks at the bar were nice.

only downside was the pet fee, which we felt was a bit expensive compared to other pet-friendly hotels

dirtiness of the outside and inside especially the laundry area the tube and the closet doors on the

they have a laundry room, free breakfast and a computer/fax machine for hotel guest to use

went through my personal stuff and stole a container that had quarters and small bills for my laundry

they told us we were responsible for taking our bed sheets and towels down to the laundry and picking up more

majority of the staff didn t speak english so it was hard to find certain things (laundry,

by far, my most favorite thing about this hotel is the laundry room on the first floor.

emilio got a good laugh since we went to the wrong laundry room ( employee ) and he showed us the way to the

until laundry day to swap out towels, youll have to wash them yourself

wifi was not serviceable

didn't like the idea that there was a full kitchen, but no glasses, dishes, nor cookware

free parking

location, cleaning staff responsive to my request for soap and clean linen very good wifi

wifi was unreliable

they provided all the kitchen things we needed so we could cook in our room

free parking and internet

very roomy, very quiet. good parking available. room included kitchen facilities,

i went out and came back that night to the parking lot filled with police cars

only one of the kitchen lights worked partially and the overhead lighting between the kitchen and the rest of

infested with ants and i was attacked by a permanent resident for the parking spot i chose

pool was out of service , police presents was heavy in the area due to a altercation , walking

laundry room on our floor was ideal

my kids only wanted to swim for five minutes, which was unusual

kids in the jacuzzi

access to the wet room. too many kids

my kids enjoyed the swimming pool while the adults relaxed

laundry facility washers had hair/detergent build-up and only used powder, which was not available

free hot breakfast and on-site laundry.

machine & laundry were broke the first night

easy check in, late check out

our flight got switched and i called to see if we could get a early check in

our room didn't get cleaned, laundry wasn't taken out, trash wasn't taken out

then no clean towels when we went and ask front desk the response was no we have to do laundry

wonderful laundry facilities - great machines and reasonable prices

they also had a laundry room which was so convenient

when i called for more towels i was told they were being clean with laundry and would brought up but never

there was no breakfast, pool, or hot tub and no laundry soap for the washing machines

no change was available for the coin-operated laundry, making it useless

property was disgusting, laundry room and ice machine were disgusting

bed had bug in it plus the laundry on the bed was not clean the hotel towels in the room where not all the way

request new linen and was denied that until after midnight when i was told to meet someone at the laundry room

being able to do laundry.

the pool was closed

to covid not the staff fault it was grab and go breakfast and the choices were not that great

pets allowed , pets make noise

spacious room, the amenities with frig, microwave, fitness room.

the laundry wasn t working but i don t use that anyway

no dirty laundry bag to take our dirty clothes home in

also really appreciated having a guest laundry - very useful

the indoor/outdoor pool area, very clean

no, i liked everything. delighted that they allow pets.

no laundry facilities on site

no laundry bags in room

did not like that there was not a guest laundry facility

the smell of chemicals from the pool was so incredibly overwhelming.

the parking is not the greatest.

no pool '' but there is a laundry and gym. continental breakfast times change on friday

breakfast was included and

we ate pretty well at the breakfast buffet

kitchenette very minimally supplied

one of my kids slept on the cushions of the couch on the floor so he didn't have to share the

no free breakfast, restaurant only

kids screaming in the hallways early in the morning

breakfast buffet should be complimentary, $15 overpriced,

ths lobby, sitting areas, bar area, etc were all very nice and very welcoming.

pool available, mostly kids

needed to do laundry and didn t have cash

the beautiful patio with fire pit, kids loved the pool, and the staff was great!

the staff at the desk were helpful and friendly . hotel is clean and breakfast was good .

the room, food and pool

last but not least, the breakfast and the timeliness of the cook

agent at front desk put us in a room we wanted on the bottom level so my kids could go outside from the room

to call the cops when we asked a question at 9pm due to a noise disturbance someone called on my kids when they

we also loved having the covered parking garage for our car since a big snowstorm hit while we were staying

and pet friendly

location was nice the best part was there was a little mini mall on site and bar were things to do and enjoy if

cleanliness laundry early check in

didn't like that there was no free breakfast & the water on the pool was cold

almost perfect. would've been a little better if breakfast had been included.

the kids wished it had a swimming pool.

free breakfast

needed to do laundry but the machines only took quarters and i had no cash

parking was crowded.

enjoyed the free parking for guest offered by courtyard

the bar and breakfast area were closed due to covid. i understandably but a big bummer.

great rooms, nice gym.

really to pick fault at, perhaps for a uk traveller brown sauce for breakfast and poached eggs available would

breakfast bar didn't have allergen labels. but that's just a nitpicky thing.

loved the suite set up with a full kitchen, the breakfast, the bar area.

comfortable and clean. excellent location and great staff. very good breakfast

new hotel, room size is amazing, full kitchen, clear bright bathroom, all new and modern

the laundry area was clean, but it would have been much nicer to have had a vending machine in there

room was large and comfortable laundry service good gym equipment always

the room was also opposite the laundry room,

we also used the laundry facilities which i found clean and inexpensive

also a nice looking guest laundry facility

no guest laundry. parking was too expensive

wish parking can be free and there are free laundry machines!

beautiful heated pool and nice gym

gym was excellent

s a pet friendly hotel but didn t have much of an area to take me dog i had to cross the busy road

i wish it would of had on site laundry facilities

no laundry facilities 2

laundry facilities on site

no free breakfast. no laundry facilities.

no laundry facilities on-site. no refrigerators or microwaves in rooms.

super comfy bed, great room service, very helpful and friendly staff

plan for getting guests towels or extra supplies and no mini bar makes for a frustrating stay

the rooms were small given the price and the fitness center was also small with few amenities given the

louis and the bar area was very festive and fun at night

live music in the lobby bar area; room service quality; massage therspy

i called the front desk to request a nw one and the guy told me it would be a few hours because laundry had

laundry facility was down when i was there

right off the interstate and tie laundry is available all night.

cleanliness and laundry services

i was on the 3rd floor towards the end of the hall, there was a laundry and someone was drying clothes with

the washer in the laundry room wasn't working

laundry facility needed improvement

clean room, microwave and frig, laundry for guest, good breakfast

breakfast coffee weak

everyone also made sure breakfast was well stocked

free laundry if you have a room

laundry room was two washers and two dryers, one of each didn t work

free laundry

need in it, it was very clean, the amenities are great like the pool, fitness center, and even a laundry room,

big walk in shower kitchen was really nice and the room was nice and clean and the staff and everyone there was

laundry room wasn't good at all

the room was great. the gym was good.

parking and the construction

the pool was out of order. the breakfast could be better. add eggs, potatoes and toast.

breakfast was great! bed slept well.

you need new laundry service they're not doing a good job at all sheets should smell fresh

parking and friendly staff

only one disabled parking space at the main entrance.

parking was close to entrance and easy to access

free wifi if you sign up for their rewards

clean, comfortable, convenient with laundry facilities

the breakfast was wonderful with all of the different options and fresh fruit

the gym was very clean and had a great selection of equipment

is hotel is a great location to top golf and the factory venue

the rooms were so clean and we loved that we had our own kitchenette!

nespresso coffee maker on each floor and laundry machines no charge

extra touches like the availability of coffee, tea, and boxed water in the pantry and of laundry facilities

parking is convenient and right across the street, though i don't know how it might be while school

gym space is only okay, actually a bit subpar if you ask me

free parking on weekends

pool was closed and the kids wanted to swim

allot of kids for soccer tournament but that's not the hotels fault

allot of kids for soccer tournament but that's not the hotels fault

the pool was open and breakfast was nice for the kids

the staff was great and the free breakfast was very good

liked they had indoor and outdoor pool,gym and laundry

really like that there is a laundry room on site for guests to use.

there s a nice gym and laundry

good gym and swimming pool facilities and evening snacks and drinks in the lobby, laundry facilities good and

location , laundry,

room service would be nice.

most wonderful theme and memorabilia!! the roof top bar is fab!!

there was no room service which was inconvenient but since we have the option of doordash it worked out

louis was to see the cold war kids at delmar hall

if i wanted to get up at 5:00 am i would ve just stayed home with my kids

the pool was shut down

pool was out of order, staff was avg

no breakfast included pool was closed

it was easy access to the freeway there was great parking

the parking lot was well lit and i felt safe leaving my stuff in the car

charged $50 for our dog to stay although website didn't inform us of a pet fee.

parking is free

i love that they have a swim pool and it's dog friendly

stayed here with my pet(dog) when i had no where else to go

didn't like that they charged me fifty dollars for my pet

staff at this hotel is amazing they went above and beyond when i had a mishap with my laundry

i called for and obtained a one hour late check out

saturday night in the car wash parking lot next door was a bunch of people with loud exhaust cars revving

breakfast could of been better but it was okay.

did not let me know the pool was closed the day before because it needed repairs

ice machine and laundry facilities on our floor(the first floor) were out of order

the pool, hot tub, and laundry room were closed

the pool area, the bar and the outdoor space.

requested room service two additional days of stay only received one service

website was misleading about room service, bed uncomfortable, flat pillows

i had to get my room changed because there were a bunch of kids running above me

one of the reasons we chose this hotel is because of the pool for my kids

there was plenty of areas to shop, lots of retaurant choices and fun things families with kids can do

the included breakfast was great! i also loved the lighted mirror in the bathroom.

pool was closed, which is not fun for kids

and the laundry was for a charge - $4 is not a huge sum, and reception is ready to split your bills to

are excellent, it would be better if the laundry room would upgrade with new washer and dryer

hotel did not have guest laundry either

hotel was pet friendly and there was a lot of areas to walk our dog in the morning

covered parking- free

thing i would have liked to have had was a plastic bag for my laundry after showering to put in my suitcase

breakfast not included

also the fact that if breakfast was not included in your room price that you could still purchase

close to airport easy parking great breakfast on site

the gym very nice with great variety of machine and weights

breakfast and manager

breakfast has a variety of choices

the comfy bed and the breakfast

i don t like how small the parking lot is

was clean and smelled really nice upon entry, plenty of parking and everything looked nicely decorated

continued to loudly burp over and over and over as we sat in the lobby waiting for laundry to get done

the smell of the elevator fact it s only one elevator laundry room sucks only two and two

our spacious suite had 2 queen beds plus a queen sofa with a full kitchen

no issues with parking

kitchen had no paper towels. there was a hole in the bathroom wall

inop spa in the swimming pool area!

staff were wonderful and breakfast was delicious.

was clean, didn t have to pay for parking, people was nice and if u need something they try to make sure they

near airport but especially the free shuttle

close to airport with a shuttle

laundry sucks

everything was great, except the laundry is more expensive than most places.

was a constant smell wafting from the laundry room

we tried calling laundry and the front desk multiple times with no answer

i was effectively locked out of my own room in my gym clothes and couldn t get into the gym either

on-site laundry facility was a nice add however a little pricey: $2

laundry room was out of order

did not use wifi or tv, arrived late, and left fairly early

because of the lack of staff due to covid-19 the pool, exercise room, and bistro are closed.

the swimming pool was not opened, but very understandable that it was not under the hotel s control

they were so good with my kids and were very helpful with recommendations

the indoor pool was so fun for the kids

the pool area even provided safety and pool toys which my

hotel was right off highway & parking was good, near shops & restaurants the free breakfast was a added bonus

all the staff we (3 kids and i) came in contact with were pleasant and happy to help

laundry was next to my room and seemed to be running all night

was a large group of drunk adults and unruly kids in the lobby that made it impossible to relax outside of my

was a large group of drunk adults and unruly kids in the lobby that made it impossible to relax outside of my

nice breakfast fitness center was a plus.

staff-;particularly anton (no w) was the best part of our experience ud83dude00 ud83eudd29 hot breakfast, very

i also liked the laundry facilities

laundry helped so much to pack up and fly home

was perfume on the sheets probably from your laundry detergent i've never stayed in a motel that had perfume on

our room was on the first floor near the side doors, a sitting area, the laundry room, ice machine and elevators

it was nice to have a handy laundryroom

pool was kinda small

wifi is horrible for netflix

the on site bar and grill was amazing

the bar is extremely bare and shoddy

the free shuttle to and from airport as well as the restaurant

and every door had piles of dirty laundry outside of it for the entire day

staff was amazing food and drink at bar very resonably priced.

had a smooth check-in and shuttle service went over & above

the mattress wasn't very comfortable. i was charged for wifi.

no room service

room not too clean. no laundry bag in room. bed only made with double sheets. not comfortable

all the food was outstanding. room service was prompt. and the atmosphere was excellent.

shuttle bus passes for the concert was awesome as well

staff, quietness, casinos within a few steps.

did not have valet parking running

non-working television and wifi, a non-working swimming pool

is pet freindly

safe area, clean rooms and pretty great breakfast options

wish it would have had an indoor pool and a hot tub, but i should have looked more closely at the accommodations

somehow got out on a pet floor barking and howling

there were no laundry bags. i had to use grocery sacks for dirty laundry

breakfast was fantastic

pool was cold it needs a heater in it for sure

loved the pool

poor breakfast, soggy eggs and stiff sausages. airport shuttle was not 24/7

i went to all the exit signs only to find myself outside, the laundry room and other exits that didn t take

only thing that i didn't like was that our window was a window to a hallway next to he laundry room

it could have been a reaction to the laundry detergent they use; i don't know

the parking wasn't the greatest but it wasn't unmanageable.

the kids across the hall were very loud

excellent room and great breakfast.

daughter had a connecting flight to stl and due to late takeoff, she informed me while on the plane they were

everything! the breakfast was so delicious!

not a lot of parking

breakfast food was cold.

hot tea all day and the laundry center was awesome cheap and convenient

laundry dont work refuse to refund money

i would have liked laundry facilities to wash my clothes, but there wasn t any

laundry machine was broken & could not be used

i went to the front desk and asked for some and they said they thought there may be some in the laundry and

allowed pets

say they re pet friendly but the lady that checked us in was not

lot of activity in parking lot at night , vandalized car windows busted out sitting out side our window entire

called my room at 1 am on a week night to let me know they messed up when i checked in and the pet fee was going

very good complementary breakfast

they don't have a laundry room to do laundry

no laundry facilities

room service was awfully slow

pool was not clean, looked to be very murky

i do like the reception area it look nice, the swimming pool is nice and the gym was great.

i also did not like the paid parking ($12 per day) and the lack of laundry facilities for the guests

nice, clean room! facilities were very nice (indoor pool, guest laundry)!

we had to use one of two tiny microwaves in the laundry room

there was also easy access to vending, ice, laundry and exercise

if you had to pay a lot for it, i would expect there to be a laundry room and free breakfast, but there was

have a nice pool

needs to fix pools

nice pool area for kids

i wish they did breakfast, i would definitely stay again if they had breakfast

the breakfast was fine