i didn't see a dirty laundry sack hanging up to use

they have laundry facilities, room is very clean, updated, and comfortable

three people waiting before we were able to get someone because the gentleman working was folding laundry,

we felt like we were sleeping on wet laundry

needed to do laundry and the staff was very helpful

no bag for dirty laundry.

leaked, ceiling was cracked and plaster falling down, washing machine put rust stains on our laundry, one tiny

and helpful staff (got a free pass for laundry), very centralized location for the city, felt

laundry available

nice swimming pool that led out to patio w/bbq pit

were in a room right next to the laundry service

laundry facilities

save some laundry cost

there was also a live bird in the laundry room

laundry room needs new washer and dryer breakfast needs real plates and silverware, very cheap

when i went to do laundry i wanted to use money it wouldn't let me.

don't know if our room was next to some pipes or the laundry room but there was a small annoying knocking noise

i wish the pool and hot tub were bigger & outside but overall, that's not a big thing.

some parents left the kids in the pool unsupervised there was a wait to check in due to a line

free breakfast and proximity to airport

the washer and dryer were not in a laundry room, just in the hallway

for the casino and convention center were excellent

with a dog, then got an email the day before we we re to stay saying they didn t allow pets

short walk to ameristar casino. close to historic downtown area. decent breakfast.

pool water could have been warmer, but after a bit, you got use to it.

love the laundry facility

love the happy hour and free breakfast

pool was small

also, a large number of kids from a baseball team were upstairs running which was quite loud

great breakfast that was included in our room price

the parking spots were really tight

parking could use improvement ud83eudd14

was amazing and breakfast was very good loved the pancake maker staff had the room set up for me with flowers

bed was amazing, full breakfast!

the parking lot was small so finding something when we came back to the room was difficult.

1. the staff was very good. 2. free laundry was great. 3. location excellent.

price, location, we were on first floor, free laundry, full size kitchen, free internet

some essential items to use kitchen facilities were not there such as any cooking equipment only one fork, etc

the staff is wonderful, the rooms are clean and it's hard to find somewhere with 2 bedrooms and a kitchen

other then that just the creepy hole in the floor in the kitchen

we were next to laundry room and could here staff and/or other people going in and out all night

finally at 12:25 am the guy came out and said he was doing laundry

it was clean, 2 queen suites are great for families, staff was helpful, and breakfast was wonderful

with an elevator, it has a clean, albeit modest, fitness room, and a small but clean indoor pool

indoor pool so kids weren't freezing while swimming, and breakfast was delicious

room not too clean. no laundry bag in room. bed only made with double sheets. not comfortable

that's information that should be up front when booking wish they had a pool

parking was a breeze and free

the casino is smoking... it s so gross!

wifi service sucked.

bar available in the evenings

variety of pillow choices, location, free wifi

fact that if you wanted breakfast you had to pay and eat in their facilities own restaurant but kids were free

a nice, clean hotel close to the amiptheater, casino and plenty of restaurants

the floor had pet hair all over it

the pool and hot tub were nice extras, and

drinking fountain in the swimming pool area barely had water flow

breakfast was awesome . loved the nice pool and comfortable beds

the hotel was clean and it provided a lot of amenities (breakfast, wifi, parking, and etc.)

wish it would have had an indoor pool and a hot tub, but i should have looked more closely at the accommodations

not like about my room was that it was located right next to the basketball court, and there were kids playing

one of the kids needed emergency service because it got into her eyes

the quietness...my kids love you breakfast

clean, friendly atmosphere, free laundry room.

my girlfriend didn t want to leave and she really enjoyed the free laundry

free laundry room--major item for longer stays or long vacations

the free laundry on first floor was a plus for the family

free laundry was a huge blessing

needed to do laundry, no change machine, no way of getting change unless you go to the nearest gas station

very clean in the lobby, laundry room, or gyms

yea pool and breakfast weren't operating and it wasn't disclosed until after checking in

it was a pet room & we changed from floor 2 acct steps

breakfast was awesome

laundry sucks

we tried calling laundry and the front desk multiple times with no answer

was a constant smell wafting from the laundry room

everything was great, except the laundry is more expensive than most places.

parking lot is horrible

laundry room was out of order

on-site laundry facility was a nice add however a little pricey: $2

the cafe, gym and the pool area were all closed

pool was cloudy

it took nearly 10 minutes for anyone to come out from the backroom of the coffee bar to finally take my order

laundry was next to my room and seemed to be running all night

everything!!! very clean , friendly staff and great breakfast!

nice breakfast fitness center was a plus.

almost every single room housed multiple kids

almost every single room housed multiple kids

hotel was clean, well kept, staff were friendly and helpful, amenities were nice (pool, laundry, gym), elevator

we stayed for 2 days and are room was next to the laundry room so every day at 9am they turned something on i

room was directly next to the laundry facility

to my room had a strong mildew odor and my room was next to laundry room

great staff, clean room, decent breakfast choices

fact that laundry dispensers were empty and it said no refund but tell you it was empty

the onsite laundry is way overpriced and the machines steal your money and guess what, they would lift a

they don't have things they advertise in the room like a microwave, mini fridge, working tv, or laundry

smoking rooms

we had a smoking room, so there were burn marks here and there on the floor and bathtub

have a nice pool

there was no breakfast.

they could offer breakfast.

really not bad for what you pay and the breakfast is very good

breakfast was very poor besides yogurt, there was basically nothing to eat

pool was way too cold, the one reason we stayed was to swim a d relax.

pool was welcoming with towels on chairs and jay at welcome desk was just an angel

no out door pool

location indoor pool

no hot tub. the pool was very cold. had handicap room because regular room wasn't clean.

staff was very rude, no change to use the laundry and breakfast muffins and bard was hard.

no dirty laundry bag and the fan in bathroom sounded like a motor

within first hour local police were called because of a homeless person living in their laundry room

friendly staff. pet friendly. clean laundry room. kept snow shoveled and parking lot.

overpriced vending and laundry machines, and some of the noisy residents

laundry room wasn't good at all

breakfast could have been a little different, i don't eat pork so they could have had a meatless

the pool was out of order. the breakfast could be better. add eggs, potatoes and toast.

there wasn't a ton of parking either

the pool was very small

free laundry

laundry room was two washers and two dryers, one of each didn t work

free laundry if you have a room

need in it, it was very clean, the amenities are great like the pool, fitness center, and even a laundry room,

the breakfast was excellent always a variety of selections.

clean room, microwave and frig, laundry for guest, good breakfast

the washer in the laundry room wasn't working

laundry facility needed improvement

breakfast was decent, love the gym and parking . quick trip right next door.

that the pool was not available during this time

the time i stayed there the laundry was out of order but since then they've fixed it

i called the front desk to request a nw one and the guy told me it would be a few hours because laundry had

i was on the 3rd floor towards the end of the hall, there was a laundry and someone was drying clothes with

i was told about how to best utilize the laundry and where to park, so i could keep an eye on my car

laundry facility was down when i was there

no hassle, helpful staff, laundry facilities and reasonably priced vending machines

so i cant do laundry

no laundry facilities for guests.

u cant use the laundry room if u don't have a change point thing or quarters and the front desk couldn't give

not very clean. shower didn't work at first. no laundry. doesn't feel safe.

the soaps and towels in the bathroom were truly spa quality, thick towels, everything top notch

a nice pool area

they maintained the food bar as best they could

the indoor pool area had leaves and dust bunnies all around it

location size of room and breakfast.

breakfast was good and the area was clean.

the comfy bed and the breakfast

i don t like how small the parking lot is

could definitely use more parking as we had to park at a vacant lot down the road from the hotel

easy to get to. very convenient to parking lot d at the airport

the smell of the elevator fact it s only one elevator laundry room sucks only two and two

continued to loudly burp over and over and over as we sat in the lobby waiting for laundry to get done

it was decent due to full kitchen in room and good for space.

a bit old but what can you do. breakfast could be improved too.

not much parking space

thing i would have liked to have had was a plastic bag for my laundry after showering to put in my suitcase

the kids loved the open glass elevators

to say that i didn’t like this… there were a lot of kids staying at the hotel

the bar staff

no room service but can take away from restaurant.

i got the first airport shuttle in the morning and didn t stay for breakfast

airport shuttle, food court adjacent to hotels far from city but metro from airport goes everywhere

we couldn't enter hotel at night and had to carry two kids all the way to the front door

it was clean and comfortable. free parking and internet.

hotel was full of kids there for a soccer tournament

concierge lounge was a nice perk for breakfast and a light dinner.

kids screaming in the hallways early in the morning

we got access to a phenomenal gym and there was a sauna by the pool but no hot tub

small pool and lots of kids couldn't swim i think they should have adult swim time

excellent service, super staff, great pool sauna and excerise area

cleanliness laundry early check in

they had a nice breakfast area, however the food prices were on the high side

breakfast bar and how it's set up.

there was food, a spoon, and fake flower petals all under the bed when we pulled it out

kids outside in the courtyard screaming and running around at 10:30 pm, i had to complain about

needed to do laundry and didn t have cash

kids loved the pool and i utilized the gym

kids loved the pool and i utilized the gym

breakfast on our first day was good, plenty of options for my kids

the pool, gym

not only front desk bit maintenance crew to laundry staff everyone always smiles and will have a conversation

the 6th floor hallway near the laundry was dirty as well as the elevator

the pool was fun for the kids

recommendation for parking a 26' u-haul truck, plus two pickups pulling trailers, was excellent

was next to a weed shop- which is fine- but not when people are smoking out in the parking lots right next to

free hot breakfast and on-site laundry.

machine & laundry were broke the first night

laundry facility washers had hair/detergent build-up and only used powder, which was not available

our flight got switched and i called to see if we could get a early check in

easy check in, late check out

the kitchen was functional and the out entire stay was great!!

they provided all the kitchen things we needed so we could cook in our room

value for money. i got a studio (with small kitchen & stove). it was super clean.

there is a kitchen added

wifi

bed had bug in it plus the laundry on the bed was not clean the hotel towels in the room where not all the way

there was no breakfast, pool, or hot tub and no laundry soap for the washing machines

no change was available for the coin-operated laundry, making it useless

property was disgusting, laundry room and ice machine were disgusting

request new linen and was denied that until after midnight when i was told to meet someone at the laundry room

until laundry day to swap out towels, youll have to wash them yourself

emilio got a good laugh since we went to the wrong laundry room ( employee ) and he showed us the way to the

by far, my most favorite thing about this hotel is the laundry room on the first floor.

there in a kitchenette in the room, which did come in handy

i couldn't get the wifi to work

was a little disappointed they didn't have a laundry room

laundry facility

wifi worked the first day and then i could not connect to it again

it was easy to access the parking lot and there was plenty of parking spaces

time driving there on the highway and once in the room my view consisted of the highway and the parking lot

people yelling and screaming in the hallway, the fact the hours for the laundry weren't posted and my work

there is a onsite laundry room

heavily of mold- it s supposed to be a smoke free building but it always reeks of weed, the laundry facilities

so it has hbo and other good channels with wifi

has a full oven/4 burner stove, full size refrigerator/freezer, and a decent amount of kitchen cabinets

first room i was given was already occupied, apparently by staff whose dirty laundry was piled on the furniture

dirtiness of the outside and inside especially the laundry area the tube and the closet doors on the

majority of the staff didn t speak english so it was hard to find certain things (laundry,

couldn t get clean sheets because staff said the laundry room was locked and there was no access to a key

anywhere,easy on/off highway,local restaurants near by,clean room, linens always smell fresh laundry,nice court

when i called for more towels i was told they were being clean with laundry and would brought up but never

they also had a laundry room which was so convenient

then no clean towels when we went and ask front desk the response was no we have to do laundry

laundry room was unavailable

all of the staff were friendly and helpful, even helping us to access laundry facilities when the ones there

i liked the whole kitchen set up and the sliding back door .

so the pics online are antiquated, no breakfast (as advertised), lits of trash on walkways and in parking lots

i selected a pet friendly hotel but there was no options to mention that i had a pet online and no information

the toilet leaked mold in the shower and cockroaches in the kitchen area

there were not kitchen cookware

large clean rooms. friendly staff... laundry room on site

it had a laundry room although i didn't use it

gave me no blankets i had to wait for them to wash laundry they said they almost out of everything they had me

the laundry machine stole my money

i'm supposed to wash my own towels that are provided to me in my room with my clothing when i do laundry and

our room is beside the laundry. the machines are not loud, but the people waiting are loud.

guest use of nearby laundry facilities shook our bed

good location, comfortable and had a nice breakfast. room was spacious and had a guest laundry.

the first level seem to be a basement laundry room door was open didnt want to see that.

kids loved pool

was perfume on the sheets probably from your laundry detergent i've never stayed in a motel that had perfume on

i also liked the laundry facilities

comfortable, laundry room on site, breakfast included woth drinks wine and beer free in the evening till

our room was on the first floor near the side doors, a sitting area, the laundry room, ice machine and elevators

downhill from there-people with pit bulls running around unleashed not listening to owner was in laundry room

i am happy about the laundry facility as well as pleased there was a pool that was open

guest laundry price was high

$150 deposit per room. laundry facility used a mobile spp

guest laundry washer and dryer were awesome

we had several kids with our group that wanted to swim

finally had to go find someone in the laundry

there were laundry facilities on site which was very handy for us

tv channels are horrible and internet very slow and still no guest laundry

they offered breakfast and laundry on site

from the two front desk lady's to both of the laundry lady's

and every door had piles of dirty laundry outside of it for the entire day

access to gym through pool area that was wet and dirty

the wifi charges.

close to airport. pet friendly.

kids and parents

i went to all the exit signs only to find myself outside, the laundry room and other exits that didn t take

only thing that i didn't like was that our window was a window to a hallway next to he laundry room

it could have been a reaction to the laundry detergent they use; i don't know

great room! wonderful staff, great selection and assortment of evening food, overnight parking.

the kids across the hall were very loud

they gave us coupons for the kids

was a travel ball team that stayed on the floor above us and even after numerous complaints the kids kept everyone

they gave us coupons for the kids

the bed was extremely comfortable and parking was good no matter where you parked

parking is a bit tight

no laundry facilities

they don't have a laundry room to do laundry

cost of room service

this hotel does not have room service or a 24 hour restaurant

location, excellent and friendly staff, shuttle service took us to the metro link at the airport and picked us

laundry room was battered, detergent dispenser ripped off of the wall and no detergent from the

i would have liked laundry facilities to wash my clothes, but there wasn t any

laundry machines didn t work

when asked for more linen, we were told the laundry room was closed, and did have a key to give us more linen

i went to the front desk and asked for some and they said they thought there may be some in the laundry and

there were no laundry bags. i had to use grocery sacks for dirty laundry

helpful employees, clean, nice room and superb breakfast

breakfast was fantastic

the pool was amazing

also loved the free shuttle to and from the airport plus being able to leave our car at the hotel for a week

wifi didn't work. the restaurant was hard to find. beds were uncomfortable

wifi is horrible for netflix

the room was clean and nice and cool when i walked in and i loved the pool

we didn t realize the pool was getting worked on until after we arrived!

underground bar had food and drinks so you do not have to leave the hotel

the laundry room was close by, but the washing machine smelled like mildew and you needed quarters to

the pool and hot tub were excellent

the pool area is so hot it makes it hard to sit with the kids

staff were so accommodating, i needed a late check out and it wasn't a problem at all

would love it if the hot tub was warmer- but it may not be too hot because of the kids.

pool was closed,the laundry machines were inoperable

no laundry

laundry facility out of order

nice set up anything you could need they have pool,hot tub,gym a lovely courtyard out side you can relax and

very comfortable bed and pillows! the breakfast we ate both days was delicious!!

shuttle pickup to the airport, hot breakfast ready at 3:30 am.

breakfast food was cold.

elisha assured me they had a shuttle to pick her up and would get her into a room that evening

the bed was just right, the room was spotless, and the wifi worked great!

very spacious and clean room. excellent breakfast.

water was not cold laundry from previous guests left in the room 1st room was not cleaned and had to get another

heavy traffic outside the hotel the pool was not that nice

workout center no indoor pool incessant smell of marijuana subpar vending machines highly concerning elevator

this is luke the third time i went and the pool was down

the breakfast was outstanding compared to other hotels

room had a small kitchenette but zero utensils, plates, glasses, pots and pans, cutlery, dish towels, paper

if you had to pay a lot for it, i would expect there to be a laundry room and free breakfast, but there was

i also did not like the paid parking ($12 per day) and the lack of laundry facilities for the guests

there was also easy access to vending, ice, laundry and exercise

we had to use one of two tiny microwaves in the laundry room

nice, clean room! facilities were very nice (indoor pool, guest laundry)!

everything. the breakfast was exceptional and the whole hotel was clean.

i booked specifically to get into the pool but was so tired i slept all day abs night

the pool was nice for the kids, and we also enjoyed the gym

had to wait to swim as we got to the hotel 15 minutes before the pool closed so we went to the workout room and

the pool was nice and breakfast was hot and delicious

plenty of parking as well

called my room at 1 am on a week night to let me know they messed up when i checked in and the pet fee was going

parking was close and easy, very near to the airport

it was worse in the hallways than in our room thankfully, but definitely still in the carpets in the room

very good complementary breakfast

being able to do laundry.

clean, free parking, and quiet. enjoyed having doors to separate living space from bedroom.

you could hear everything going on outside so it was impossible to sleep until the pool closed around 10-11

property had no fitness

very clean. loved the big room with the kitchen. water pressure great.

clean, comfortable, convenient with laundry facilities

the room we chose was a very comfortable room with the kitchen area/ lounge area

breakfast was good

the mini kitchen/living area

the pool wasn't very clean so we opted out of swimming

no free breakfast. no laundry facilities.

i wish it would of had on site laundry facilities

no laundry facilities 2

no laundry facilities on-site. no refrigerators or microwaves in rooms.

laundry facilities on site

you need new laundry service they're not doing a good job at all sheets should smell fresh

parking was close to entrance and easy to access

the pool is on the smaller side, but nice

it was quiet, the staff were very nice, and my room service dinner was delicious.

pool was nice for kids

when we returned in the evening there were no parking spaces left in the lot, they quickly gave us a key to

breakfast was great and on time. location was great because of the outlets we went to as planned

of the hotel is still under construction so the pool and gym were small and the parking lot was being worked on

the pool was way too small.

pool was very small and water was very cold.

lady at the front desk was nice and there was plenty of room for the kids in the queen suite

stayed many places this week this one went out of the way for breakfast it was nice of them thank so

weekend they had a large amount of teen kids

kids loved the pool. beds were comfortable

breakfast was fantastic

no laundry facilities on site

no laundry bags in room

did not like that there was not a guest laundry facility

the facilities are clean and comfortable, we enjoy the pool and best of all, it is in a quiet area

pet friendly and clean. great breakfast also.

laundry facilities are on site but not private

laundry room near office

space, location! full size refrigerator. laundry facilities. help desk

friendly staff attentive to our requests. laundry room. basket ball spot

laundry room on-site, small workout room

our room was right next to elevator and right above the laundry room

staff was very nice and helpful. laundry facilities were convenient.

breakfast was decent

pet friendly

wifi service is poor

breakfast was amazing: full breakfast buffet service was way beyond expectations: my car wouldnt

kitchen staff was very helpful and friendly

very reasonable. nice layout easy parking and access. close proximity to food and shopping

trash cans are too small and unable to get hold of room service after 12p.m.

pool was extremely well kept

also really appreciated having a guest laundry - very useful

no dirty laundry bag to take our dirty clothes home in

the laundry wasn t working but i don t use that anyway

kids finally went to bed and then all was restful

best part is the pool, which is both indoor and outdoor and the hot tub

the parking lot was well lit and i felt safe leaving my stuff in the car

pool was closed for repairs.

the pool was shut down

no breakfast included pool was closed

it was easy access to the freeway there was great parking

nice breakfast

there was a lot of noise from kids running up and down the hallways and people slamming doors.

i enjoyed the free breakfast, wifi, workout room & parking

there was plenty of areas to shop, lots of retaurant choices and fun things families with kids can do

it served the purpose for cereal for the kids before hitting the road

when we booked the hotel, we were not made aware of the $10/day parking fee

size of handicap room. and indoor pool

shuttle

airport shuttle and parking

free shuttle took us to the metrolink station and offered to take us to target

the gym, the laundry facilities, the area is safe and the rooms are clean

the front staff was busy inside the laundry area behind the front desk area and was pleasant when she helped

15pm a young gentleman went to the laundry room and said he could not help because he was not front desk

pool little small but so happy to be able to swim

very good breakfast and comfy beds

bags of laundry day in the hallways for a couple of days. dirty dishes in the halls for days.

free parking. very clean and very nice pool.

friendly staff, good location, free breakfast and parking, beautiful views, clean and nice layout of the lobby

location nice bar with good staff good breakfasts with good staff

the breakfast was quite good, as was the dinner in the bar area, a bit pricey though

new, clean accommodation with great breakfast and laundry available for guests.

clean and good location, nice lobby area. breakfast was fine.

breakfast was alright compared to other hotels of its caliber i

pool and breakfast staff was awesome they were absolutely amazing

the breakfast buffet was poor for the quality of the hotel.

only 2 of the 8 laundry machines were working

not enough handicap parking

pool was freezing

the kitchen area was a definite plus

warm and clean pool

it has an indoor pool, i also like that it has the cheapest laundry services i've ever seen.

my sheet and pillow case had a little stain but it looks like a laundry issue

pool work out area and laundry

of cleaning staff, daily towels were hard to get, and laundry machined were not repaired timely

room was dirty. no mail service. no change for laundry.