not like about my room was that it was located right next to the basketball court, and there were kids playing

one of the kids needed emergency service because it got into her eyes

the quietness...my kids love you breakfast

the free laundry on first floor was a plus for the family

free laundry room--major item for longer stays or long vacations

loved having free laundry this stay

my girlfriend didn t want to leave and she really enjoyed the free laundry

a lot of storage, kitchen was well equipped, comfortable bed, amazing shower pressure, free laundry, free

the pool.

we were staying for a concert and for $20 got 2 drinks, 2 breakfasts, and round trip shuttle to the concert

the shuttle to local spots

we went to the backstreet boys concert at the hollywood casino amphitheatre on saturday night

this was described as a casino hotel but it is not in walking distance of the casino

the drain system was slow and no indoor poolud83dude12

pool is tiny and was closed part of our stay.

the rooms smelled like strong pet urine

breakfast was awesome . loved the nice pool and comfortable beds

the staff, the breakfast, the room size.

laundry room was out of order

on-site laundry facility was a nice add however a little pricey: $2

miss the pool being open but i understand the covid precautions.

the swimming pool was not opened, but very understandable that it was not under the hotel s control

pool was cloudy

laundry was next to my room and seemed to be running all night

our night away from home without the kids turned into us wasting our money and driving back home anyways due

the breakfast was more of a two star

breakfast was amazing

i was very happy with the room and how clean it was. also a nice variety of items for breakfast!

everything was great, except the laundry is more expensive than most places.

we tried calling laundry and the front desk multiple times with no answer

laundry sucks

was a constant smell wafting from the laundry room

the peace and quiet!! the spacious rooms with kitchen etc.

nice big pool and hot tub too

they could offer breakfast.

wifi wouldnt connect no matter how hard we tried

i wish they did breakfast, i would definitely stay again if they had breakfast

there were maybe 6 cars in the parking lot, the motel is at least 5 stories tall, and yet my second night there

room not too clean. no laundry bag in room. bed only made with double sheets. not comfortable

the staff is friendly in and out of the casino

all the food was outstanding. room service was prompt. and the atmosphere was excellent.

facility has limited eateries, no outside activities, no pool

the ac did not work properly. think the thermostat is bad. the wifi is very slow.

laundry room needs new washer and dryer breakfast needs real plates and silverware, very cheap

laundry facilities

save some laundry cost

there was also a live bird in the laundry room

were in a room right next to the laundry service

love the laundry facility

location, easy parking, very clean, everyone was happy and friendly, the food was delicious

cleanliness, heated outdoor pool, kick off hr, and location

even accommodated an early check in for us

the fitness center was great too, open 24 hours

the washer and dryer were not in a laundry room, just in the hallway

for the casino and convention center were excellent

pool was nice and cold for it being so hot outside

nice breakfast and location

breakfast

the only complaint was no parking in the lot available when we returned last night.

the parking spots were really tight

not to mention, the breakfast remained fresh and hot throughout the entire morning

from the time we pulled into the parking lot and walked in

offering bacon and potatoes or grits to offer more choices for the hot breakfast

leaked, ceiling was cracked and plaster falling down, washing machine put rust stains on our laundry, one tiny

laundry available

and helpful staff (got a free pass for laundry), very centralized location for the city, felt

no bag for dirty laundry.

breakfast- they had a gluten free bagel which i need and that was surprising

three people waiting before we were able to get someone because the gentleman working was folding laundry,

needed to do laundry and the staff was very helpful

we felt like we were sleeping on wet laundry

they have laundry facilities, room is very clean, updated, and comfortable

i didn't see a dirty laundry sack hanging up to use

don't know if our room was next to some pipes or the laundry room but there was a small annoying knocking noise

when i went to do laundry i wanted to use money it wouldn't let me.

parking was a killer

not receive room service on one of the days as requested

parking

laundry room wasn't good at all

room was clean and the a/c worked wonderful the parking was good and the noise level was excellent

nice breakfast

the pool was out of order. the breakfast could be better. add eggs, potatoes and toast.

parking lot was being repainted so parking was a little inconvenient.

laundry room was two washers and two dryers, one of each didn t work

need in it, it was very clean, the amenities are great like the pool, fitness center, and even a laundry room,

free laundry

free laundry if you have a room

the room and breakfast

clean room, microwave and frig, laundry for guest, good breakfast

laundry facility needed improvement

the washer in the laundry room wasn't working

hairs in tub, hairs under our covers, food/debris throughout the floors in rooms, loads of pet hair right

cleanliness; safe location and parking

close to airport with a shuttle

they maintained the food bar as best they could

hotels are significantly less expensive they advertise complimentary happy hour and breakfast bar

was clean, didn t have to pay for parking, people was nice and if u need something they try to make sure they

was really comfortable, loved the free alcohol at the bar in the evening, breakfast was good (the made to order

not enough parking near the building 2

there could have been more parking spots but not a major issue.

the comfy bed and the breakfast

was clean and smelled really nice upon entry, plenty of parking and everything looked nicely decorated

the parking sucks not enough places. people parked all over the place

the smell of the elevator fact it s only one elevator laundry room sucks only two and two

continued to loudly burp over and over and over as we sat in the lobby waiting for laundry to get done

no issues with parking

we had less than half a roll of toilet tissue, no soap (which i had to ask for), wasn t given wifi info really

room was spacious and had a kitchen. daily housekeeping services.

moved us into another room and it was not cleaned dirty laundry and towels and the tub was filthy

cleanliness and laundry services

laundry facility was down when i was there

i was told about how to best utilize the laundry and where to park, so i could keep an eye on my car

i called the front desk to request a nw one and the guy told me it would be a few hours because laundry had

thing i would have liked to have had was a plastic bag for my laundry after showering to put in my suitcase

free wifi, hotel shuttle service, fitness areas, and much more)

wifi didn't work

outside disruption one night. unsupervised kids in the pool, workout room.

we were able to take the shuttle to the airport at 4:0 in the morning

not very clean. shower didn't work at first. no laundry. doesn't feel safe.

no laundry facilities for guests.

the health department should be there it s all roaches and there were people doing drugs in the laundry room

so i cant do laundry

no hassle, helpful staff, laundry facilities and reasonably priced vending machines

price, location, we were on first floor, free laundry, full size kitchen, free internet

1. the staff was very good. 2. free laundry was great. 3. location excellent.

the fact it was hidden behind the car wash.... there wasn't a lot of parking space.

other then that just the creepy hole in the floor in the kitchen

pet fer was way to high compared to laquinta

a lot of people in the lobby, many kids not supervised.

the bar was open till 1am, located in westport plaza, was the best thing about this location.

parking was a bit of a pain but there was an event so i could understand

i loved the pool and the rooms

we loved the outside patio and the pool courtyard!

appreciated the free parking, which is rare for a hotel this nice

small pool and lots of kids couldn't swim i think they should have adult swim time

had issues with room service 2 of the 3 times we tried to order.

we got access to a phenomenal gym and there was a sauna by the pool but no hot tub

we took our son to the pool, it has a sauna and a very nice sitting area

cleanliness laundry early check in

was swimming and there was a group of kids who kept diving in the pool and splashing every where

the kids wished it had a swimming pool.

the kids wished it had a swimming pool.

kids outside in the courtyard screaming and running around at 10:30 pm, i had to complain about

needed to do laundry and didn t have cash

diane at breakfast was so nice and always checking if we needed anything

kids loved the pool and i utilized the gym

also a above par gym by comparison

kids loved the pool and i utilized the gym

machine & laundry were broke the first night

laundry facility washers had hair/detergent build-up and only used powder, which was not available

free hot breakfast and on-site laundry.

our flight got switched and i called to see if we could get a early check in

easy check in, late check out

bed had bug in it plus the laundry on the bed was not clean the hotel towels in the room where not all the way

no change was available for the coin-operated laundry, making it useless

laundry room and machines very dirty

request new linen and was denied that until after midnight when i was told to meet someone at the laundry room

there was no breakfast, pool, or hot tub and no laundry soap for the washing machines

close parking to front door.

there were nightly beer cans left in the parking lot

the hotel offer free parking and breakfast.i had a quiet room away from the elevator.

kitchen area so if you wanted to not have to eat out daily you can cook in your room

they provided all the kitchen things we needed so we could cook in our room

all of the staff were friendly and helpful, even helping us to access laundry facilities when the ones there

i'd say the only bad thing was the laundry situation

dirty laundry was piled in the hall

our room didn't get cleaned, laundry wasn't taken out, trash wasn't taken out

when i called for more towels i was told they were being clean with laundry and would brought up but never

by far, my most favorite thing about this hotel is the laundry room on the first floor.

emilio got a good laugh since we went to the wrong laundry room ( employee ) and he showed us the way to the

until laundry day to swap out towels, youll have to wash them yourself

it's the kind of place where people are going in and out and hanging out in the parking lot, though never felt

there in a kitchenette in the room, which did come in handy

they told us we were responsible for taking our bed sheets and towels down to the laundry and picking up more

first room i was given was already occupied, apparently by staff whose dirty laundry was piled on the furniture

majority of the staff didn t speak english so it was hard to find certain things (laundry,

someone stole my laundry and they said the cameras don t work

anywhere,easy on/off highway,local restaurants near by,clean room, linens always smell fresh laundry,nice court

was a little disappointed they didn't have a laundry room

laundry facility

the fitness room did not open with our key, so i loss interest in it and the pool

when we stayed the whole floor was full of kids on a trip who was pretty loud ...

the bed was comfortable and the room service was good.

there were not kitchen cookware

i liked the whole kitchen set up and the sliding back door .

the toilet leaked mold in the shower and cockroaches in the kitchen area

so the pics online are antiquated, no breakfast (as advertised), lits of trash on walkways and in parking lots

there was a seemingly disabled vehicle in the parking lot

people yelling and screaming in the hallway, the fact the hours for the laundry weren't posted and my work

there is a onsite laundry room

heavily of mold- it s supposed to be a smoke free building but it always reeks of weed, the laundry facilities

a place to sleep with a full kitchen

the room had kitchenette.

it was nice to have a handy laundryroom

our room was on the first floor near the side doors, a sitting area, the laundry room, ice machine and elevators

was perfume on the sheets probably from your laundry detergent i've never stayed in a motel that had perfume on

i also liked the laundry facilities

downhill from there-people with pit bulls running around unleashed not listening to owner was in laundry room

large clean rooms. friendly staff... laundry room on site

i'm supposed to wash my own towels that are provided to me in my room with my clothing when i do laundry and

it had a laundry room although i didn't use it

there s a laundry room

gave me no blankets i had to wait for them to wash laundry they said they almost out of everything they had me

finally at 12:25 am the guy came out and said he was doing laundry

we were next to laundry room and could here staff and/or other people going in and out all night

very clean and we enjoyed the hot breakfast

parking not great and room did not have soap by the sink in the bathroom. tv selection poor.

pool

and every door had piles of dirty laundry outside of it for the entire day

so close to the airport and had a good bar food

great bar area too

nice lobby bar to grab a drink before bed

having to pay for wifi in my room.

it could have been a reaction to the laundry detergent they use; i don't know

i went to all the exit signs only to find myself outside, the laundry room and other exits that didn t take

only thing that i didn't like was that our window was a window to a hallway next to he laundry room

the pool was a little cold.

the breakfast was delicious, everything was hot, clean, and delicious

they don't have a laundry room to do laundry

no laundry facilities

room was clean. shuttle service driver was prompt and helpful.

shuttle driver most caring as i am partially disabled

cleanliness of the hotel, friendliness of staff,great room service.

good location, comfortable and had a nice breakfast. room was spacious and had a guest laundry.

guest use of nearby laundry facilities shook our bed

our room is beside the laundry. the machines are not loud, but the people waiting are loud.

the first level seem to be a basement laundry room door was open didnt want to see that.

pool, exercise room comfortable beds

from the two front desk lady's to both of the laundry lady's

they offered breakfast and laundry on site

tv channels are horrible and internet very slow and still no guest laundry

very poor tv channels and no laundry

finally had to go find someone in the laundry

guest laundry washer and dryer were awesome

$150 deposit per room. laundry facility used a mobile spp

i am happy about the laundry facility as well as pleased there was a pool that was open

guest laundry price was high

we have kids so we know they can be pretty noisy but our neighbors were fighting and screaming till 2 am

when asked for more linen, we were told the laundry room was closed, and did have a key to give us more linen

laundry machines didn t work

hot tea all day and the laundry center was awesome cheap and convenient

the clothes that were sent for laundry were not cleaned and we were charged

i would have liked laundry facilities to wash my clothes, but there wasn t any

pool was not very clean

very outdated. understaffed. no amenities were offered (wifi, breakfast, etc)

parking, the pool was unusable, lobby restrooms were dirty and needed some repairs

shuttle runs 3 xs per hour on the 20/40/60

the free shuttle to and from airport as well as the restaurant

there were no laundry bags. i had to use grocery sacks for dirty laundry

great safe location. indoor pool and gym were nice.

could return rental car next door and a shuttle was provided to take us to the airport across the street

helpful employees, clean, nice room and superb breakfast

charging & onsite aviation watching airplanes ud83dudeebud83dudeecud83dudeebud83dudeec swimming pool is great

needed to do laundry, no change machine, no way of getting change unless you go to the nearest gas station

very clean in the lobby, laundry room, or gyms

to top it off, my mother had asked for bacon at the breakfast one morning and he brought some in on his day

had a good outside area for my pet.

the breakfast was fine but i was expecting eggs on sunday morning and there was only biscuits and gravy

the bar and restaurant is great and just as friendly

kids enjoyed the large room and space

darkening blinds in room didn't work. pool water was too cold.

pool area as well as inside the pool was covered with clumps of hair

i liked how there was a sports bar connected to the hotel

everything! the breakfast was so delicious!

only two suggestions would be better smelling soap and the breakfast buffet food was only so -so

gym was very poor

elisha assured me they had a shuttle to pick her up and would get her into a room that evening

gentleman that shuttled us to airport at 4:15 was very kind and accommodating

room was directly next to the laundry facility

we stayed for 2 days and are room was next to the laundry room so every day at 9am they turned something on i

to my room had a strong mildew odor and my room was next to laundry room

hotel was clean, well kept, staff were friendly and helpful, amenities were nice (pool, laundry, gym), elevator

comfortable beds plenty of parking two large mirrors breakfast was fine, about average for free breakfast

pool was closed,the laundry machines were inoperable

laundry facility out of order

no laundry

it was definitely worth the extra $ to have breakfast included

the kids loved the pool which was also very clean

nice, clean room! facilities were very nice (indoor pool, guest laundry)!

i also did not like the paid parking ($12 per day) and the lack of laundry facilities for the guests

if you had to pay a lot for it, i would expect there to be a laundry room and free breakfast, but there was

we had to use one of two tiny microwaves in the laundry room

there was also easy access to vending, ice, laundry and exercise

fact that laundry dispensers were empty and it said no refund but tell you it was empty

they don't have things they advertise in the room like a microwave, mini fridge, working tv, or laundry

the onsite laundry is way overpriced and the machines steal your money and guess what, they would lift a

whole experience was excellent, parking, the room, the service from office employees was excellent

they accommodated my early check in.

the laundry room was close by, but the washing machine smelled like mildew and you needed quarters to

staff, location, covered parking, breakfast, happy hour.

was extremely clean and the breakfast was an awesome spread

waffle, the option not to have room cleaned every day, the fact that we were the only ones in the pool

the food amenities were phenomenal and such a great service traveling with our kids

to find how to get into the parking lot from our gps

carpet in all rooms were torn and stained

breakfast could use some tlc, biscuits were old gravy also tasted old and reused.

breakfast was good and the ppl were friendly

called my room at 1 am on a week night to let me know they messed up when i checked in and the pet fee was going

water was not cold laundry from previous guests left in the room 1st room was not cleaned and had to get another

the layout of the room. corner bathroom. free breakfast and wifi. parking was convenient.

the parking lot was well lit so we felt safe about our vehicles

no indoor pool. like other quality inn. no bacon or potatoes.

gym-was very sparce-vending machines had an odor to them that was very bad.

the pool was too small

enjoyed our stay despite noisy kids in the hallways. there were several tournaments going on.

was as listed 2 small bottles of shampoo, conditioner, 1small hotel 3inch by 3inch soap bar and 1/2 roll yes

pool was way too cold, the one reason we stayed was to swim a d relax.

was listed that the hotel had a bar and a restaurant

swimming was nice, pool smaller than expected

love the bar and breakfast

accommodating-called taxi to go to airport when shuttle driver didn t show up at 4am

location. free parking

free shuttle took us to the metrolink station and offered to take us to target

staff was very rude, no change to use the laundry and breakfast muffins and bard was hard.

within first hour local police were called because of a homeless person living in their laundry room

friendly staff. pet friendly. clean laundry room. kept snow shoveled and parking lot.

overpriced vending and laundry machines, and some of the noisy residents

no dirty laundry bag and the fan in bathroom sounded like a motor

being able to do laundry.

don t tell you about the breakfast options during check-in

the blue chair had white pet fur all over

pool is not open because of the virus

we didn't do the breakfast but the room was very nice and clean

they make all kinds of noises kids running around on their room dogs braking all night it s hard to sleep

when we returned in the evening there were no parking spaces left in the lot, they quickly gave us a key to

of the hotel is still under construction so the pool and gym were small and the parking lot was being worked on

of the hotel is still under construction so the pool and gym were small and the parking lot was being worked on

the pool was way too small.

i wish it would of had on site laundry facilities

no laundry facilities 2

no free breakfast. no laundry facilities.

no laundry facilities on-site. no refrigerators or microwaves in rooms.

laundry facilities on site

little dated, could hear parking lot noise which was really someone who kept locking/unlocking car

the gym is on the small side but, once construction is complete, it looks like there will be a much

stayed many places this week this one went out of the way for breakfast it was nice of them thank so

lady at the front desk was nice and there was plenty of room for the kids in the queen suite

clean, quiet, pleasant staff, well lit parking, convenient.

not only front desk bit maintenance crew to laundry staff everyone always smiles and will have a conversation

the 6th floor hallway near the laundry was dirty as well as the elevator

the breakfast buffet was very good

pet friendly rooms

the pool was fun for the kids

friendly staff attentive to our requests. laundry room. basket ball spot

space, location! full size refrigerator. laundry facilities. help desk

and offered a variety of amenities (hot breakfast, outdoor pool, personal laundry facility on site, fitness room

do not have a very good laundry room

laundry room on-site, small workout room

bags of laundry day in the hallways for a couple of days. dirty dishes in the halls for days.

very clean! room service was great!

shower didn t drain, second room more closely matched pictures online, however we walked by room service left

great hotel, staff, and the airport shuttle service was wonderful!

in the bar took excellent care of our party of 11

you need new laundry service they're not doing a good job at all sheets should smell fresh

the gym needs updated.

parking is somewhat limited and tight.

the free breakfast was healthy and good.i enjoyed the free internet and parking.

parking and friendly staff

no laundry facilities on site

no laundry bags in room

did not like that there was not a guest laundry facility

the breakfast was great. different variety daily. friendly staff. indoor pool hours was a plus

nice room and bed, good breakfast

clean, comfortable, convenient with laundry facilities

the room we chose was a very comfortable room with the kitchen area/ lounge area

breakfast was good

is hotel is a great location to top golf and the factory venue

breakfast

also really appreciated having a guest laundry - very useful

no dirty laundry bag to take our dirty clothes home in

the laundry wasn t working but i don t use that anyway

kids finally went to bed and then all was restful

was clean, staff were friendly, parking was close, free food & drinks are great

no guest laundry. parking was too expensive

wish parking can be free and there are free laundry machines!

kids lived pool, although small. hotter in pool area than outside.

breakfast was good. staff was great. kids loved the pool. loved how homey the bathroom felt!

beautiful heated pool and nice gym

new hotel, room size is amazing, full kitchen, clear bright bathroom, all new and modern

breakfast bar didn't have allergen labels. but that's just a nitpicky thing.

really to pick fault at, perhaps for a uk traveller brown sauce for breakfast and poached eggs available would

was yummy with a variety of food to eat staff was friendly and personable kitchen layout was nice with all the

breakfast friendly staff amazing location clean room spacious room free weekend street

the room was also opposite the laundry room,

we also used the laundry facilities which i found clean and inexpensive

also a nice looking guest laundry facility

love that they have a fitness room and laundry room with easy access

the laundry area was clean, but it would have been much nicer to have had a vending machine in there

having a pool and free hot breakfast

breakfast was fine. decent selection.

and are very responsive and pleasant, but it appears they regularly have to contend with rowdy kids and the

service kitchen present

the pool was open and breakfast was nice for the kids

was too small, pool was closed, one elevator was down; it took forever to get up to and down from our room (we

pool was closed for repairs.

the pool was clean and felt very safe

pool is so small and it was freezing

pool was out of order, staff was avg

decided to sleep in, she was very curt in telling me that for the sitting, inhad to sit in the bar section of

live music in the lobby bar area; room service quality; massage therspy

no room service available on sunday morning! this was disappointing.

loved the breakfast room service

the rooms were small given the price and the fitness center was also small with few amenities given the

there was a lot of noise from kids running up and down the hallways and people slamming doors.

wish we had gotten to experience all of the hotel's features, but the pool, fitness center and hot breakfast

breakfast was fine; location, parking and indoor pool were all great for our use.

didn't eat breakfast. location was great because of proximity to stores and restaurants

one of the reasons we chose this hotel is because of the pool for my kids