staff clean rooms small refridgerator, microwave and coffee maker and much more swimming pool, laundry facility

had to use laundry bag for my ice bucket.

i really enjoyed the swimming pool and the breakfast was great!

from the front desk, especially joseph, to the people that ran the complimentary breakfast, to the housekeeping

parking

back to same, the employee didn t understand basic hygiene don t think about doing any laundry there, washer

very warm inside nice breakfast which we had every day.

easy parking

very clean. the breakfast was the best

nice indoor pool but too cold for us to

no breakfast, no pool, no view, no laundry, had to go to desk for towels,

to parking lot closed off, difficult to access

if there's any walled lake or wolverine lake this is is easy pool and gym were very good

everything was good including the breakfast everyday and the staff were friendly and helpful.

gym had strong smell of rubber & chlorine.. making it a little more difficult to work out

proximity to work and restaurants. on site laundry. welcome box was a nice touch.

restaurant hours. breakfast buffet ($15 a person) is equivalent to hampton inn free breakfast.

the pool water was not very warm. there were small worms outside of the pool on the floor.

changed my hotel i needed a kitchen they move me to another hotel that did not have a kitchen i need to be

the lady who took care of breakfast during the week was especially helpful and

the late night laundry area being used as we were in104 directly across from room.

i thought it was weird to be in a basement setting with window view below parking lot level.

no hot breakfast both days bummer

breakfast was great

the staff was super friendly. the place very clean. breakfast was delicious.

laundry facilities were nice to have but the water came out hot when we selected cold

it was very helpful to have laundry facilities on site

was next laundry room and machine at various times of the night and had to tune the tv up

we had a hard time getting correct change for laundry.

kids jumping into pool.

it was nice to have a coffee bar downstairs especially when you have kids who wake up extra early

i was in town with my hockey team and we were placed right across from the pool and hot tub

to find out it is not included, plus you had to wait for the desk clerk to get to the breakfast bar to wait on

smelled like marijuana, neighboring room was having loud sex and there were kids running around in the room

it was nice to have a coffee bar downstairs especially when you have kids who wake up extra early

the staff and the fact that you have affordable laundry service. and good breakfast

trash all over on the 3rd floor in the laundry area

we had dirty laundry and in vacuumed carpet in our first room

the laundry room which was a great value and convenient

room wasn't available until after 6pm & pool was unavailable.

breakfast was an 7 out of 10 and the location was good.

a large and has a fully functioning kitchen and large spaces

clean rooms, comfy beds, really good breakfast

location, breakfast, parking, staff, cleanliness

very clean and the staff were friendly and helpful. great breakfast options as well.

pool was murky and smelled like dirty laundry

cock roaches and the same dirty pile of laundry was on the floor the entire 3 days l was there as well as

location is great when it comes to what's in walking distance such as grocery, laundry, and eateries

great price, big pool, jacuzzi in the bathroom, friendly staff

great location and the price was amazing. jacuzzi tubs and a big pool!

staff was great and accomodated us on early check in and late check out

of parking

mini shop where we were able to get headache pills without leaving the place, a restaurant and bar plus the room

nice lobby and bar area for meetups with my friends

no room service.

nice room, liked the kitchen

a bit dated, and the sidewalks and parking lot need a lot of work.

lovely staff great breakfast and fast check in

the pool was closed

the parking in the back seems like not secured enough. maybe needs cameras

plus you can do your laundry for free with their big whirlpool front loader washer and dryer

the gym needs more equipment

no complimentary breakfast

i wanted free breakfast. this hotel does not provide that.

the breakfast in the hotel lobby was quite expensive. also some loud neighbors up very late!

location all kitchenware felt like a home-away-from-home pleasant staff nice laundry facility unconventional

location, for visiting tech companies around, the possibility of using the business center, laundry room, the

the laundry room with 3 brand new machines that were covered with soap spillage at machine soap

general areas were dirty, room smelt abit, laundry basket for old towels as you walk down to reception etc 2)

inexpensive laundry, breakfast, and sometimes dinner included

wifi and regular cell connections were poor could not make uninterrupted phone calls wouldn t

the gym, bar, restaurants are really good. acess to the sea foid place too

bar not open on sundays

pool area, hot cookies and jim the front desk assistant

not enough towels in the pool area

breakfast, toothbrush, better tv

breakfast even though they advertise free breakfast, no elevators, clean room, everything else very

there were ants in the bathroom, kitchen and in my bed

the outside parking was kept clean loved the detail paid to garden

outdated first room i walked into someone was already occupying it no dishes or cookware in the kitchen, not

there was: - pet hair on the couch

the room and kitchen area was clean but the iron (leaked); pans and cutlery could use replacing

breakfast could have lasted at least till 10am

the kitchen inside the room is perfect for cooking a romantic dinner or breakfast in bed

bed comfortable. clean bathroom. close parking to room. good coffee and grab n' go breakfast.

charge on laundry.

was nice to have breakfast included, along with a wifi station (which i needed to use while i ate my breakfast

staff, the location,the parking, the room and the amenities themselves were all very much appreciated and in

no room service

but the next day there were kids running up and down the hallways, waking my family, screaming, knocking on

nights were horrible with noise from another room in and out the room all night with a bunch of kids

hotel was clean, staff was nice and the indoor pool area was very nice.

pool was pretty crowded with kids but on the brighter side it s adult swim from

clean and quiet, no kids .............

directions out of hotel parking lot were confusing

it comes to my room selection ( only on availability) and the staff is always helpful clean rooms laundry with

laundry in the hallways looked really bad

my first room was dirty looking , it looked like a motel i had to walk through the employee laundry area

good amenities like inhouse laundry and as well in the apartment

location is perfect, wifi is good and staff are welcoming

also, it was a hs homecoming event happening and kids had hotel rooms with no adult supervision

) the shop and the laundry were a life saver, specially when traveling with a family member that needs special

laundry / workout was on second floor but not really a dislike more of convenience of

breakfast options should include turkey meats as a lot of people don t eat beef or pork

the breakfast was outstanding

we can here for my kids birthdays which are a day apart

having laundry in the premises.

no onsite laundry

there was dirty laundry left in the room

and the site advertised laundry facilities which i needed and chose this location because that would have helped

room layout distance to freeways close to several food options close to stores has laundry has full fridge has

i mentioned to front desk and housekeeping and was told they were in the laundry and would be ready shortly

check-in was easy parking was ample room was clean staff was friendly

awesome breakfast and very clean with friendly staff

i forgot my kids coats hanging up in the closet, and didn't realize until we got back to the other side of the

also the pool wasnt as clean

dirty laundry room, definitely has not been cleaned in a while

free laundry was superb

when i was doing laundry there was a bunch of people in the work out room with out masks and the proceeded out

parking, most of the staff, hot shower, bed & pillows, happy hour snacks, free laundry, fitness room, really

with nice pool gym and guest laundry

breakfast and laundry room not working

clean hotel. comfortable bed. good location. great free breakfast. would recommend!

easy check in/out, outside patio to enjoy breakfast

if i had to complain it would be a recommendation to add more towels to the pool area.

everyone from the registration desk to the people serving breakfast were friendly and hospitable

adequate parking and clean, spartan rooms

there was no microwave in the room, it was a bit rundown, the wifi was terribly slow.

in that way, this motel shouldn't say free wifi

forced to pay much more than the price i booked the room for, there was no wifi (despite claims on

i could not connect with the internet. the wifi signal for my room was too weak to connect with

it's nice with kids to have a separate bedroom.

breakfast was delicious and there were alot of options

the hot water wasn t working, the wifi wasn t working

is great i like the complimentary happy hour ud83dude42 the breakfast always be good so and its pet

this hotel for spring break with my two kids

the internet wifi is free but very slow and there is no way to speed it up by paying more.

customer service was great, price was good, the room was spacious, good parking, and amenities were good

wifi faster than most hotels

wifi was very slow at times, i'm guessing when a lot of people

there was trash all around the hotel & parking lot that was never cleaned up during the week i was there

pool is nice bar and restaurant nice as well

customer service the pool the exercise room i loveeee seeing my kids happy in the pool our 2nd time

nice pool.: bar area was nice

bedroom. swimming pool. the bar in the lounge was super fun our bartender was super friendly

is great the only thing i did like is both times i stayed there the hallways are very noisy with kids running

parking area was ok

beat up, dirty, smelly, no housekeeping for 4 days, worn out beds, gym in bad condition

parking.

the layout and decor. i didn't use it but the indoor pool was open

gym missed some equipment (like a third of the dumbbells' missing)

then they didn't give me at least half my money back and i had the king spa room

the crackheads in the parking lot. exterior was so janky i didn't even check in.

location, shower is good. no smell. kitchen.

bad wifi, dirty floor and no shower curtain

trash all over the parking lot

pool area, kids splashing in the hot tub, unsupervised, food and drinks all over in pool area

the parking lot was a disaster and it was awkward to get to.

plenty of parking as well

shuttle from hotel kinda seemed like a death trap, door was hard to close, lock missing, dirty,

there's no room service for food from the restaurant & there were no towels.

the mini bar was restocked fairly promptly

we complained at the front desk to clerk and manager and they said we are a pet friendly hotel

is 4 pm which was very later, when i arrived i didn t feel well and asked for an early check in but i couldn

room service is tasty, quick and well worth the exorbitant price

gym with two peloton bikes

laundry sitting in hallway for 1 1/2 days

the laundry room on the second floor was filthy

1 staff worker who said there was no amenities and i found out they had a laundry room

kitchen area

rooms had a great layout with the small kitchen area along with the sleeping area

good location near mall and lots of restaurants, room was comfortable, and it provided a clean laundry room

the pillows, and the pool was cold

the only thing that was even remotely negative, and it is extremely, extremely minor, is that the pool could

there wasn't a bar soap at the room sink, just the hand pump in the shower

the pool area was dirty and the water was freezing for my kids

paying for laundry

don't like the fact i had to pay to do my laundry

breakfast was ample and adequate with a reasonable choice

we had an accessible room, which was a little inconvenient as far as space in the kitchen(and lack of full size

lot of kids in pool area, breakfast area

staff, great breakfast (free), room location, location to interstates, full kitchen, laundry on premises

was told fire pit had to be off by 10 so if i wanted to give up my kids scheduled pool time they would turn it

had full mini kitchen and plenty of sleeping space

great breakfast

maid service was excellent the breakfast food quality was ok the front desk staff was also

the noise outside loud cominf in and the basement floor is at works, gym not available

the breakfast was much better than expected. the kitchen area was immaculate.

gym was small but

i didn't like was the arrangment of the chairs in the breakfast room

the breakfast accomodations were excellent and easy to self serve

very clean facilities, the laundry room was perfect for the point in our trip we were in, we were able to take

were so many kids there every time i went to get one of thw fresh baked cookies they were gone

complaint is noise from the kids in hall

we wanted to rest and with kids, it's good to have a place to land quickly

letting us know about bar hours in the hotel or where the gym and pool were when we check in

the laundry/vending room was filthy food and garbage on floor an extremely disappointing

can do laundry to the blankets too

i liked that they had a laundry room for guests.

wifi was down all night dirty stained chairs pillows were terrible no hair dryer

good, free wifi doesn't work, general managers a jerk, no gym, no business center, no pool, drugs galore,

the pool was still out of service and the staff lied to me and told me when i called before that it was

definitely the outdoor pool.

pool was closed

having a pool and small kitchen

pool was not in order so couldn't use it

drug deals and crazy people in the parking lot

overcharged for a pet fee even after showing staff their policy on their web site

it also said fully decorated kitchen with pans bowls plates yeh none of that was there just a small stove

pool green floor dirty from construction,rugs appeared never cleaned

at check-in very dirty appearance tv didn't work phones didn't work prostitution outside, in parking lot 1/2

the attendant went to the laundry dryer to retrieve clean towels and said they are clean just not folded

a blanket too with a lot of attitude and i was like yes i'm going to put the blanket in the dirty laundry because

enjoyed the pool, laundry services

only complaint is maybe the lack of breakfast options however they are located by many fast food restaurants so

great breakfast choices as well

bad housekeeping service,bad laundry room lack of care for the hotel guest

fact that when i went to the front desk to get ice and basketball if they had a laundry room available, that

thd laundry room dryers and washers were broken so lost money washing clothes just horrible

smoking outdoors without smokers receptacle so cigarette butt refuge scattered in planters & parking

pool not working

doors to sprinkler room, supply room, and laundry room were left open

parking, scenic, clean swimming pool, we appreciated the accessibility to the mcdonald s next

an inside pool

friendly staff, clean property, and free parking.

upon arrival there were 2 cop cars and a few unsavory characters in the roadway parking lot

friendly receptionists and free laundry.

cooks laundry front attendants everyone

pool was actually open

the bed was plush 24 hour pool and gym is awesome!

the gym locker room bathroom was dirty

the employee said i can give you oatmeal we have 2 choices, a piece of fruit a granola bar and orange juice

frozen fruit for breakfast was undesirable and no waffles

breakfast bar supplies were not kept stocked

we had family next door to us & when we asked if they could hear our kids making noise

had a modern look, layout of the room was nice, hallways smelled of fresh carpeting, main areas looked recently

and breakfast could have been much better

quiet i like that we had two tvs so we can chill why kids were watching what they wanted to

did not offer the hot breakfast as it says it did ( but it was under construction) the pool was to cold to swim

right off of the pool area was the gym, which had one window with no screen, and it was wide open, making it

room was clean overall nice pool area one table inside one table outside breakfast was

supposed to have full kitchen

i booked the family room with a full sized kitchen and fire place

only window faced the parking lot

the room was small but very cute and the kitchen was a nice bonus

supposed to have fireplace

oh, and did i mention free laundry

laundry

the price the quiet location.free laundry and gym.

free laundry room, nice big gym

free laundry. quiet and safe feeling environment

linen was smelling too much, i'm not sensitive to cleaning products but this time the smell of laundry detergent

loved the fact that there was laundry facilities

laundry in the hotel

the halls smelled like you were walking down the laundry isle at walmart

laundry room

bed too soft kitchen too poor no cleaning within 4 weeks

the kitchen area and location are great

of covid 19 pool and breakfast areas were closed

didn t like that a $100 non refundable pet fee. i booked on line and failed to see that.

the breakfast area is welcoming and the choices were nice.

customer service, safety measures, housekeeping on top of things, food was great, the free laundry was so helpful

free laundry

spacious room. full size kitchen was convenient and breakfast was good.

on top of things, food was great, the free laundry was so helpful, nice workout rooms, parking, lobby lounge

the breakfast was very good and filling

vehicle did get damaged in the parking lot, and we found a used needle on the ground next to our vehicle; however

if you arrive after 8 pm plan on parking at

the area was great we were there to shop and the hotel was right there in the mall parking lot.

great room, comfortable bed, very clean, very good breakfast - couldn't ask for more, especially for an overnight

loved how it was right off of the freeway and basically in the great lakes crossing mall parking lot

still wet, room smelled like mold and was placed in a room next to the back door and maintenance laundry room,

breakfast ,close to mall and restaurants, pool was warm enough to comfortably swim with small kids

were not enough parking spaces but that may have been because of the concert in town

room was clean and amazingly quiet for the number of kids that were in surrounding rooms.

if you have kids this is the option to go with

laundry facilities had an issue with credit cards not working, but staff was made aware and got it

pet friendly

the wifi was almost impossible to log onto. there no excuse for that these days.

walls needed painting. beds slid. no kitchen utensils.

wifi was slow and didn t able to use laptops or ipads

breakfast laundry room bed was comfortable

the laundry facility is out of order for a long time.

also, the laundry room was out of order and i needed to do laundry

freezing pool.

was clean to my specifications and hot spa was nice ,staff was nice, and pretty much clean everywhere i was

the ice and laundry were right down our hall which was convenient and above all the hotel was very clean

easy parking, simple checkin, still great at covid protocols and keeping clean

my view was the parking lot :/ but other than that

everything the lady that was maintain the breakfast area she was awesome

because of covid restrictions we couldn t do much, no pool, no dine in restaurants

location to grocery stores and a laundry

laundry area smells of mold, water stains on hallway ceilings

got put next to the pet room, and last night a dog barked from 2am to 3:30 am and then again at 6:30 am the next

i like that they have a full kitchen.

wifi worked the first day and night, but not the morning

the modern, extra clean rooms, restaurant, service and parking and location.

we choose this looking for a little more upscale experience- we met friends in the (empty) bar and said it felt

great staff. clean quiet rooms. real breakfast. easy parking. great location.

we could walk across the parking lot to one of somerset mall's stores and use the skywalk to go over to the

the space coming up for the woodward dream cruise and parking the truck and trailer space.

it had a fridge and a laundry and a giant closet in the master

the laundry room available has trash literally all over the floor and the front desk staff is no where

i also used the laundry facilities they offer

the wifi is weak sometimes

wifi, staff was so-so

nice to have laundry facilities

laundry room should have a change machine or machines that accept debit/credit cards

we were there for 9 days and used the kitchen area in the room to cook some meals

location and pet friendly

clean, and private entrance near parking and room

room was located next to the employee lounge, across from the laundry and next to the ice machine

good parking. updated rooms. hot tub.

beds are very comfortable, the rooms are spacious and clean, the pool/spa is clean and a very nice bonus, and

uncontrolled kids from dance competition loud and disrespectful

the pool and spa are nice though we didn't have time to use it

the moment we walked in the staff was very welcoming, rooms were beautiful and clean, bar and pool area were

gym, pool, bar, and restaurant closed

were extremely tired so we ordered room service

room service never arrived, the housekeeper walked in on me, it was so loud that had to move me to

all the kids running up and down the hallway early in the morning. the bathroom was tiny!!!

the room was over the laundry...it was burning like hell!!!!

the living room kitchen area

have one entry to the parking lot , limited pool time in the morning,, the water in the shower is weakened and

great pool

nice staff , hot breakfast, clean room.

breakfast was amazing

there was also a sign outside in the parking lot that had a broken metal sheet that flapped and clanged all

staff is friendly, good gym and clean rooms

the free wifi worked well and i was able to complete all my work using it

if pool and gym had been open would really have made my stay awesome

this had nothing to do with the hotel itself, i didn't like the kids in the pool splashing around

place was excellent debra and johnny were really nice, breakfast was delicious room were super clean and

breakfast could have been better but during this pandemic, it is very understandable why it was

breakfast had a great selection different everyday

breakfast wasn't to good

the rooms were big. and i liked the free laundry facility.

good location, breakfast, friendly and helpful staff, clean room, laundry and swimming pool.

they have a laundry room which is free, you just need to have your own laundry soap or buy at the hotel-very

service on the weekend and they didn't make beds each day, not sure whether that was included laundry - was

on site laundry was a plus

had to go out to do laundry.

i would have rated higher but there was not a customer laundry

parking lot should have one way in and out exit from haggerty road and very small

spacious room, ample breakfast choice, nice location. gym is small but serves the purpose.

did not use pool area, but looked clean

it had lots of amenities: kitchen, laundry, fitness room.

kitchen and accessible laundry room. good value for extended stay.

got there and saw only three other cars in the parking lot

no hot breakfast.

free wifi and parking is a plus

to ask cleaning employee for kleenex & laundry bag, which she did not supply

4th room still had previous guests dirty laundry on shelf under sink

pool was out of service, the laundry was out service and the treadmill in the fitness center was out of

wasn t cleaned, you dnt know about the security deposit until arrival,the linen and laundry is terrible only

the no pool and breakfast

and then walk to the opposite end of the building several times to wash, dry, and retrieve my laundry

reception nice. room nice. helpful lady in the laundry when asked for directions.

the room was amazing, staff was amazing and the kids said breakfast was the best set up they've ever seen

the breakfast was great

i got charged for wifi when i thought it was free.

breakfast was over priced, food was ok.

room amenities, space, parking, the social spaces.

breakfast was good, gym was super clean and enough for sunday routine.

breakfast was varied and delicious

pool heater was broken which was a bummer for the kids.

there was a staff room next to ours with a laundry shoot

the room was also missing an ice bucket, coffee, and coffee cups and the laundry machine ate my quarters but

s a real apartment suite but no kitchen

there is an indoor pool and free gym in the hotel but never got the chance to get into it

as they were going back and forth to both room the adult and kids did used

the rooms all smell like dirty laundry or body oder

the stay was great but the housekeeper couldof done her job a little better if someone leaves laundry in the

i absolutely love the safety, location to restaurants, and gym facility.

breakfast area didn't have enough seating for everyone

my kids loved the fact that you get to make your own waffles

decent bar in lobby

spent a very short time, the pool and the hot tub was great.

due to covid-19 they had grab and go items. waiting for restaurant and bar to reopen.

towels at pool, went to desk and asked for towels and got bath mats

room service tried to come in at 9am which in my opinion is way too early