cops hang out in the parking lot and pull over paying customers as they leave!

i pulled in and there were crackheads in the parking lot

the crackheads in the parking lot. exterior was so janky i didn't even check in.

the spa bath is so awesome

then they didn't give me at least half my money back and i had the king spa room

wifi in the room didn't work nor the bathrooms were clean plus no hot water.

there was no microwave in the room, it was a bit rundown, the wifi was terribly slow.

pet-friendly.

wifi strength

in that way, this motel shouldn't say free wifi

general areas were dirty, room smelt abit, laundry basket for old towels as you walk down to reception etc 2)

inexpensive laundry, breakfast, and sometimes dinner included

location all kitchenware felt like a home-away-from-home pleasant staff nice laundry facility unconventional

the laundry room with 3 brand new machines that were covered with soap spillage at machine soap

only $2 each to wash and dry a load of laundry

location, breakfast, parking, staff, cleanliness

real nice breakfast and very comfortable bed

breakfast could include some more options.

pool are was nice

a large and has a fully functioning kitchen and large spaces

the laundry room which was a great value and convenient

we had dirty laundry and in vacuumed carpet in our first room

trash all over on the 3rd floor in the laundry area

the staff and the fact that you have affordable laundry service. and good breakfast

noticed a strong chlorine smell in my room, seemed it was coming from the pool area

the food from the bar exceeded my expectations

the swimming pool was too cold should have a heating pool

bathroom you had a pool hot tub

it was nice to have a coffee bar downstairs especially when you have kids who wake up extra early

was too cold, heater did not heat really and was very loud, breakfast and bar unbeliveable expensive

breakfast laundry room bed was comfortable

the laundry facility is out of order for a long time.

also, the laundry room was out of order and i needed to do laundry

liked that the pool and spa were open until midnight

there where no vending machines for the kids.

laundry area smells of mold, water stains on hallway ceilings

location to grocery stores and a laundry

the wifi and internet connection are excellent.

no wifi for more than one day

the kitchen

- tv internet didn't work - room service was slow - restaurant food selection and breakfast was

ordered thru room service was excellent

the bed/mattress are very comfortable. i was allowed to have late check out due to my flight

gym, pool, bar, and restaurant closed

no room service. restaurant closed most of the day. $75 pet fee

had to go out to do laundry.

i would have rated higher but there was not a customer laundry

breakfast was good

nice staff, no issues had extra towels and wash cloths, pool was nice kids enjoyed very much

nice room, good size, nice pool

kitchen and accessible laundry room. good value for extended stay.

it had lots of amenities: kitchen, laundry, fitness room.

the free breakfast was lame.

made for difficult parking and walking

pool, no fitness room i purchased 2 rooms

was next laundry room and machine at various times of the night and had to tune the tv up

we had a hard time getting correct change for laundry.

it was very helpful to have laundry facilities on site

laundry facilities were nice to have but the water came out hot when we selected cold

kids and wife liked the breakfast made for a good time.

laundry sitting in hallway for 1 1/2 days

1 staff worker who said there was no amenities and i found out they had a laundry room

the laundry room on the second floor was filthy

room was very clean. there was a kitchenette with stove, fridge & microwave. spacious.

rooms had a great layout with the small kitchen area along with the sleeping area

good location near mall and lots of restaurants, room was comfortable, and it provided a clean laundry room

yes, their pet fee is $75.

the only people that we observed using the dining area, was a kids sports team who ordered pizza and drinks

the space of the room,the quietness and the pool was empty for me and my kids to enjoy.

have a bar area but it still isn't in service

don't like the fact i had to pay to do my laundry

paying for laundry

room accommodations, hotel cleanliness, breakfast

didn t like the fact the wifi didn t work, or the fact my bathroom door was so hard to close and then when

pool area was small

does the hotel provide self-service laundry service

no guest laundry. heater didna ? ? t keep consistent temperature.

s no laundry room which would have been nice since we were here for a number of days while we moved a

was quiet, staff was friendly (we have young kids), breakfast was good, they accommodated due to the pool having

i had left my lights on in my car and my battery was dead so they used the shuttle bus to give me a jump and

pool and jacuzzi

the hot tub was barely half calf deep with water but the kids enjoyed the pool

pool area, kids splashing in the hot tub, unsupervised, food and drinks all over in pool area

there's no room service for food from the restaurant & there were no towels.

pool was great. bed was very comfortable employees very cordial and had a great sense of humor

pool area and exercise room was very nice

room was clean, pool was clean, and staff was nice

location, and parking.

makes me a little uneasy when you have kids in the room

pool

heat tub and swimming pool and laundry

only thing was that the bistro and the pool were not open

the food & pool were a plus

pool area was over crowded, unruly kids, water all over the floor, kids, jumped in the hot tub, putting head

handicapped parking limited

no breakfast, no pool, no view, no laundry, had to go to desk for towels,

pool was spacious and

tremendous attitude - from shuttle drivers, to breakfast bar service, maids, desk personnel - the best

everything was good including the breakfast everyday and the staff were friendly and helpful.

breakfast also exceeded expectations

proximity to work and restaurants. on site laundry. welcome box was a nice touch.

breakfast was serviceable, although the fact that they only had one toaster for the whole of the

the room had a kitchenette and there were dirty dishes in the dishwasher

the light switches in the room didn't seem to work, i never found the lights for the kitchen

good location. free breakfast. free parking. helpful staff.

toilet kept running and no bag for dirty laundry

we had to wait for housekeeping to arrive the following morning to do laundry so we could receive a complete

broke second night, no food at market, pool was closed, staff was un helpful, had no change for laundry, restaurant

call front desk they have us switch rooms, so with 2 kids 1 being a newborn i had to re load everything and

there was a large amount of kids in the pool and hot tub

back to same, the employee didn t understand basic hygiene don t think about doing any laundry there, washer

newer build and clean updated rooms. breakfast was very good also.

the pool and continental breakfast

toliet by the pool area needed attention. there was fecal on the

they need to adjust the temperature in the pool room and in the pool it s ridiculously cold

fantastic breakfast, good sized suites and the location was convenient for visiting our family.

i don't like the kitchen or the furniture or tv size

the kitchen was also very nice, it is the type of place i would stay at for a longer duration of

the shower and the fact you have a kitchen

if the room was clean it would be perfect for a family with kids as there were seperate bedrooms and bathrooms

had to use laundry bag for my ice bucket.

staff clean rooms small refridgerator, microwave and coffee maker and much more swimming pool, laundry facility

great parking

parking

didn t like that it wasn t enough of certain food items readily available during breakfast

laundry room and dryer vent hadn t been cleaned in awhile

breakfast was same everyday

the price and how clean it was also the kitchen

parking was close to an exit close to my room

i thought the breakfast was very good

parking easy

weak wifi signal

was very clean and had fresh decor, had a pool which i didn t use but family staying in the same hotel enjoyed

the hotel was quiet at night - no kids running halls, etc

it seemed as though there was a party or two of kids, and they left their dirty towels and socks all over the

very clean facilities, the laundry room was perfect for the point in our trip we were in, we were able to take

were so many kids there every time i went to get one of thw fresh baked cookies they were gone

were a couple families that took over the lobby area and their kids were left to run the halls yelling and

the room was comfy and my kids settled in just fine

the staff was great! room service was awesome

staff, great breakfast (free), room location, location to interstates, full kitchen, laundry on premises

pool and workout room were closed for renovations

the first night a group of kids were drunk and laughing and stomping upstairs above us

it was super clean, basket ball court,& the pool

staff was very friendly, nice breakfast included with stay, nice stores

guard was equipped with a bullet proof vest (probably because of the people who frequented the parking lot)

pool was pretty crowded with kids but on the brighter side it s adult swim from

so much noise from the rooms around me. it was a bunch of kids and no adult.

too many kids without adults at the pool so i could not even swim and the tvs are outdated

too many kids without adults at the pool so i could not even swim and the tvs are outdated

charge on laundry.

the fitness centre missing a few weights and 1 treadmill and treadmill tv not working the pool and whirlpool

i didn't get to try breakfast because i don't get up early, but it smelled great

cleanliness, staff was super nice, and it had indoor pool jacuzzi. breakfast was dynamite

plenty of parking, rather friendly and helpful staff, and rooms seemed modern and fairly clean.

wifi kept going down staff working afternoon shift were a joke, not at all helpful

condition of facility was excellent, spacious parking and all of the staff were great.

not much parking, loud guests at all hours

it was clean they had wifi ; food , vending machines workers was nice i loved it

the kitchen

there were ants in the bathroom, kitchen and in my bed

breakfast even though they advertise free breakfast, no elevators, clean room, everything else very

i prefer a hotel with breakfast they list breakfast but have no breakfast which doesn t make since don t

in the closet, no iron, no coffee maker, no cups for water, no hair dryer, but there was a kitchenette complete

the tvs in the whole building worked properly i was there for a 8 day stay with my family and the wifi was

i also liked that the gym was on all day

extremely friendly and easy in and out. nice breakfast.

it was not dirty and the parking was decent

location was nice & convenient. breakfast was nice to have, but very basic. parking was good.

couldnt connect to the wifi because it was down

good amenities like inhouse laundry and as well in the apartment

my first room was dirty looking , it looked like a motel i had to walk through the employee laundry area

laundry in the hallways looked really bad

facility smelled like weed and room service was slow in providing service and front desk personnel were

the young lady working the bar inside the hotels restaurant also displayed great customer service

on site laundry was a plus

the rooms were big. and i liked the free laundry facility.

service on the weekend and they didn't make beds each day, not sure whether that was included laundry - was

they have a laundry room which is free, you just need to have your own laundry soap or buy at the hotel-very

good location, breakfast, friendly and helpful staff, clean room, laundry and swimming pool.

it comes to my room selection ( only on availability) and the staff is always helpful clean rooms laundry with

otherwise, facilities were good, pool is nice with ample parking

good location, nice decor, comfortable beds, clean, easy parking

customer service the pool the exercise room i loveeee seeing my kids happy in the pool our 2nd time

we wasn t able too eat breakfast or the pool wasn t opened do you covid-19

rooms were clean, perfect for couples and kids

parking area was ok

was too many kids and teenagers running and playing in the hallways without parental supervision and the staff

getting in just before midnight, i was woken at 2:00 am by a pickup truck plowing the entire parking lot

gym missed some equipment (like a third of the dumbbells' missing)

the timing for the pool.

laundry room should have a change machine or machines that accept debit/credit cards

nice to have laundry facilities

central location to places i needed to be. full kitchen set up for preparing meals on site.

clean, pet friendly

rooms have a full working kitchen

room was located next to the employee lounge, across from the laundry and next to the ice machine

kids sports team took over pool area and dining area

parking is sufficient and the location is close to wherever you want to be and whatever you need

pool and hot tub perfect for relaxing and for my 2 daughters(16&13) had a great time

the pool hours and the option to use the spa and pool. breakfast options.

the breakfast was second to none excellent

if pool and gym had been open would really have made my stay awesome

wifi

was a really clean, updated hotel. nice indoor pool.

place is almost great in every way, but the wifi was unsecured

breakfast had a great selection different everyday

add more gluten free options at breakfast

parking was over full

pool was out of order

there is also a pool & exercise room

4th room still had previous guests dirty laundry on shelf under sink

wasn t cleaned, you dnt know about the security deposit until arrival,the linen and laundry is terrible only

pool was out of service, the laundry was out service and the treadmill in the fitness center was out of

to ask cleaning employee for kleenex & laundry bag, which she did not supply

into the parking lot, the place looked abandoned

there was not even a laundry bag in the

gym equipment poor. breakfast limited.

location to our venue and the fact that it had a bar and restaurant

we love there was a lobby bar and a full kitchen menu to order from. breakfast was lovely.

pool was small but perfect for the kids

parking lot is very tight

breakfast was average,

no pool or hot tub . oh they have hot tubs if you want to pay price of two rooms

breakfast is not toast and coffee

no breakfast was provided. delivery apps worked fine. so did lyft.

rooms were bright & clean , clean laundry smelling bedding

the gym is very poor the facility is ruined

it was great the staff , the room , the breakfast . we would use your hotel again .

breakfast is good, but only one day have orange juice ud83dude14

, and it is safe and free parking

i told yall i wanted pet friendly and they still charged me for my pet and they haven

they also provide a full breakfast, which we did not get to try but seemed like a definite added bonus for

breakfast was fitting for a person on the go. the breakfast bar was stock and restock.

no ice maker at this building or breakfast

that the air conditioner worked and the breakfast that was included.

finally on our final night we managed to get some towels from the laundry room

the kids couldn’t even use it

i could never connect to the wifi

my kids loved the pool and the spa to relax in

better breakfast it was ok but the juice oj did not taste good water down more towels in the pool

oh, and did i mention free laundry

laundry

it was nice and clean and had a laundry area to wash clothes at.

friendly staff kitchenette laundry facility

the water in the lobby, rooms need a little upgrading, slept well, felt safe, appreciate the free laundry

rooms were very nice and the laundry for guests was a nice amenity

had to wait in line for the elevator 2 or 3 rounds kids were load and running thru the hallways and soaking

get any sleep there was birthday party in 311 kids running up down hallway being loud and cable wasn't working

pool was amazing

kitchen ladies were very nice and accommodating as well

free laundry

customer service, safety measures, housekeeping on top of things, food was great, the free laundry was so helpful

breakfast was okay.

free laundromat and breakfast and snacks

on top of things, food was great, the free laundry was so helpful, nice workout rooms, parking, lobby lounge

and pleasant hotel, rooms spacious, great blackout curtains, fun indoor pool, even a useful guest laundry

the breakfast was very good

it was clean, best beds and pillows ever, great pool!

the breakfast could use some diversity.

it was very clean and very comfortable. the pool was fun for the kids.

of public spaces / mainly floors in elevators, laundry, stairs

my room was located near the pool, an exit door, and the laundry room/gym and i could hear everything

good sized rooms, great gym, friendly staff and a nice pool.

indoor pool was perfect

easy parking

were people actually living there, had their laundry outside drying

the laundry room was on the second floor

the laundry room was filled with flies

do then i was told to go way down the hall to the laundry room to see if they would give me clean towels which

under sheets for chips disgusting never use jacuzzi nasty ask for towels 1:00 they haven t did laundry

to say about anything the one room thankfully the door was broken and i got to go into was the laundry room

all over the place will be nasty and cigarette butts was over the whole entire property and the laundry room is

i had to take my linen and towels to the laundry myself because there was no housekeeping

the staff the people the location the kitchen are very nice

parking

people parking in front of my room door.

noisy guest / location. parking lot needs repair. pillows too thick.

staff was excellent and helpful. pet friendly; no extra charge.

tidy and clean. fast wifi. worth the price.

wifi didn t work in first room plus bed felt like springs

the room was over the laundry...it was burning like hell!!!!

the limited pool time due to covid-19

the staff were very friendly and helpful. the gym is small but nice. the rooms are big.

spa want hot

we didn t get no room service while we was here

we were across from laundry and maids were very loud every a

liked the very comfortable bed, the 24 hour laundry room on site so you can do laundry, complimentary feminine

also had in house laundry

beds were extra comfy!!! staff was very accommodating. laundry facility also in hotel!!!

i didn't have the room across from the laundry room

the pool was cloudy

breakfast and location was great

the room has stains on the bed, the continental breakfast had only 3 different selections

indoor pool and breakfast

the room was laid out well with the kitchen and closet space was more than adequate

didnt have a safe in it,poor breakfast and was the same all the week,they need to work on the laundry

breakfast, courteous desk personnel, parking lot well lit

had just been in a hotel in mn and this hotel was just beautiful, great breakfast, very helpful and friendly

close proximity to everything, wide variety of breakfast items to please everyone

very nice staff. breakfast good, lots of options. proximity to our activities were good.

laundry room was a bit outdated and had no change machine so i had to travel too several places to

breakfast could have been better usually the same thing kind of cold

filthy, the toilet paper holder was falling off the wall, i felt like i was sleeping in a petri dish

outdoor pool.

nice, safe area. clean hotel. hot breakfast.

i thought it was the laundry room

picked this property for a longer term stay because it checked all my boxes: laundry, fitness, pool, breakfast

bathroom wasn't that clean and laundry facility had a weird smell

the dryer was broken in the laundry room and no offer was made to refund my money

it was all good. oh maybe some bacon for breakfast

extra sheets after we were given a bed with 1 king bed when we chose 2 queen beds , she said the laundry room

laundry machines didn t work properly. staff was unable to help.

no gym or laundry

room was clean & neat, towels were soft, laundry did an excellent job.

he is a super-star, working the desk, doing laundry, and who knows what else when i wasn't looking

gym with two peloton bikes

room service is tasty, quick and well worth the exorbitant price

room service and food was awesome

the bar area could be better positioned as a lounge.

room service was phenomenal and walking distances to everything downtown

tired moving to use laundry

parking lot was never

advertised free breakfast offered nothing more then what you get from a vending machine.

room service is given once a week for pet friendly hotel was not sufficient

parking safe

no microwave and the pool was closed.

everyone and everything was great. pool unfortunately was closes

problem was that the pool wasn't heated it was freezing like getting in a ice bath or frozen lake

staff was very friendly and helpful. the kids had a blast in the pool.

pool was on l under maintenance. kids were pretty upset about that.

pool was extremely cold, to the point that the kids didn't want to swim

the parking was a bit less than expected but i was unaware of the upcoming event the next weekend

i had my boyfriend and our two kids with me

wifi and regular cell connections were poor could not make uninterrupted phone calls wouldn t

bed was comfortable and the kids enjoyed the pool. hallways were clean.

easy on and great parking

location and parking

bed and sheets. my parking spot was awesome. it was covered.

the kind staffs and the breakfast are the best!!

i also appreciated the gym, which was convenient and helped make the stay even more comfortable

free parking and easy access to eateries

comfy beds, clean, ample free parking.

a little hard to find gym

a beautiful scenery i loved everything the rooms were cleaned beds were comfortable and loved the bar and the

not having a hot tub in pool area and the pool needs water changed.

the pool need to be clean and i didn't know i was going to charged a deposit fee

they didn't come one of the days and did very minimal cleaning for a room with a kitchen

was too cold for kids

kitchen was a little worn (cupboards, missing a piece of trim, stove not stable), and found some

beds comfy, great rooms, loved that you could open windows a bit, kitchen great.

the tvs didn t work no cable no laundry low toilet paper

fees that i did not know about until i arrived, the dirty laundry bins in the lobby area, the cleanliness of

cable cuts off & wifi kicked off line a few times a day

very spacious, decorated with nice selection of lamps for lighting, nice and cozy the cable and wifi really what

prostitutes in the parking lot and hallways

plus you can do your laundry for free with their big whirlpool front loader washer and dryer

clean, modern, good parking, well maintained. i am happy.

no hot tub in pool area, breakfast food mediocre, tv in room wasn t great

awesome, helpful staff, comfortable beds, a nice pool, and a balcony

confision about our reservation and the front desk lady felt so sorry about it and added free breakfast to our

and then walk to the opposite end of the building several times to wash, dry, and retrieve my laundry

reception nice. room nice. helpful lady in the laundry when asked for directions.

parking was close to entrance

of troy so many restaurants it was my son's 16th birthday and we did a family swimming night the pool was so

loved the upgrade, room by the door to the handicapped parking space