the breakfast was very underwhelming

breakfast was not great, but it was something.

breakfast could include some more options.

i liked how clean the room was and kitchen was. the hotel overall was nice.

we were forced to stay in a single bed for 3 adults and two kids

we had dirty laundry and in vacuumed carpet in our first room

trash all over on the 3rd floor in the laundry area

the laundry room which was a great value and convenient

the staff and the fact that you have affordable laundry service. and good breakfast

love pool and spa

it was nice to have a coffee bar downstairs especially when you have kids who wake up extra early

additionally the pool that was very small was available to use, by scheduled appt but the hot tub was not and

gym temperature was 82 degrees, and the thermostat seemed to not be working even after adjusting

having a pool and hot tub, and the ability to eat all meals there, was a plus

was too cold, heater did not heat really and was very loud, breakfast and bar unbeliveable expensive

location all kitchenware felt like a home-away-from-home pleasant staff nice laundry facility unconventional

only $2 each to wash and dry a load of laundry

general areas were dirty, room smelt abit, laundry basket for old towels as you walk down to reception etc 2)

location, for visiting tech companies around, the possibility of using the business center, laundry room, the

the laundry room with 3 brand new machines that were covered with soap spillage at machine soap

we had a hard time getting correct change for laundry.

was next laundry room and machine at various times of the night and had to tune the tv up

it was very helpful to have laundry facilities on site

laundry facilities were nice to have but the water came out hot when we selected cold

pool and nice to my children

cops hang out in the parking lot and pull over paying customers as they leave!

i cheked in,there was an employee doing a really great job at cleaning up debris in the parking lot,and pulling

the parking spaces are right in front of your room.

the spa bath is so awesome

of my stay a group of guys pulled their smoker grill out of their trunk and were grilling in the parking lot

thin mattress very few cable channels had to pay for wifi ac unit was loud room had funny

there was no microwave in the room, it was a bit rundown, the wifi was terribly slow.

pet-friendly.

parking was surprisingly good

the morning, i don't know if it was reassuring or troubling to see the police car in the parking lot

back to same, the employee didn t understand basic hygiene don t think about doing any laundry there, washer

very clean. the breakfast was the best

there was ample parking it was just mainly located in the back

the front desk staff was amazing and the lady in the lobby early in the morning for breakfast was so sweet

it was quiet and had a decent gym

staff clean rooms small refridgerator, microwave and coffee maker and much more swimming pool, laundry facility

had to use laundry bag for my ice bucket.

the rooms were comfy, breakfast was good, pool and fitness room were well maintained

the staff the gym

there was kitchen fire. the evacuation was great, but it was very inconvenient

the laundry facility is out of order for a long time.

breakfast laundry room bed was comfortable

also, the laundry room was out of order and i needed to do laundry

forgot my swimsuit, but pool was rather busy that weekend

only dow fall was no spa tub suits

laundry area smells of mold, water stains on hallway ceilings

location to grocery stores and a laundry

the kitchenette was perfect for light meals

the lack of cable channels the free wifi was very slow no point in using it at all

had to curl my hair from the kitchen

no room service. restaurant closed most of the day. $75 pet fee

room service no housekeeping no pool and no discount for the loss of all amenities doesn't seem

were extremely tired so we ordered room service

all the kids running up and down the hallway early in the morning. the bathroom was tiny!!!

same price and none of the amenities are available not even housekeeping pool or room

had to go out to do laundry.

i would have rated higher but there was not a customer laundry

there is really no lights outside in the side parking lot. it s really dark at night.

comfortable bed. large room. lots of parking.

pool area seemed very dirty looking, not outdoor seating area

kitchen and accessible laundry room. good value for extended stay.

it had lots of amenities: kitchen, laundry, fitness room.

which was fine except the room had a view of the parking lot were several hundred toilets

made for difficult parking and walking

bed was too narrow for a couple. there was no coffee or breakfast a few days.

1 staff worker who said there was no amenities and i found out they had a laundry room

the laundry room on the second floor was filthy

laundry sitting in hallway for 1 1/2 days

that they have a kitchen

the kitchen sink drain plug didn't fit

good location near mall and lots of restaurants, room was comfortable, and it provided a clean laundry room

i didn't have time to use the fitness center or pool, but both looked to be in fine shape

pet fee given was different from that listed on hotel wifi site or any available online

pool was freezingud83eudd76 in january

very clean. nice pool and they had breakfast that weekend. also they always have coffee.

paying for laundry

don't like the fact i had to pay to do my laundry

were surprised to see a fully stocked kitchen, dishes, silverware pots and pans ect

excellent breakfast, bed perfectly comfortable

it was nice to have a pool, as i had my granddaughter with me

no breakfast, no pool, no view, no laundry, had to go to desk for towels,

right next to us being way louder then we were not to mention a bunch of bums barbecuing in the parking lot

breakfast was wonderful

breakfast was great

they also had a partnership with a nearby gym to use the facilities

proximity to work and restaurants. on site laundry. welcome box was a nice touch.

the breakfast could use some help.

breakfast didn't start until 6 am

breakfast was not available. very disappointing.

the lady who took care of breakfast during the week was especially helpful and

so much noise from the rooms around me. it was a bunch of kids and no adult.

nights were horrible with noise from another room in and out the room all night with a bunch of kids

loved the room and pool area

additionally, almost impossible to use wifi if your device is not hooked into the hiltons portal

the gym is small and most of the time full

charge on laundry.

loved everything it was quite the pool n hot tub was so well needed

seemed to be a couple parties with about 30 kids, got a little loud around 1/2am

cleanliness, staff was super nice, and it had indoor pool jacuzzi. breakfast was dynamite

no room service

breakfast availability and selections

better breakfast selection

i liked that it was clean, the staff was great, and i was able to bring my pet.

room were big with a kitchen and pet friendly

facility is was clean but say it a pool no pool and they had new kitchen ware

breakfast even though they advertise free breakfast, no elevators, clean room, everything else very

there were a lot of shady actions going on in the parking lot in the back, during the day and the night when

the outside parking was kept clean loved the detail paid to garden

dirty and the breakfast was absolutely horrible it was a small paper bag with kid stuff in it!!

breakfast, toothbrush, better tv

does the hotel provide self-service laundry service

s no laundry room which would have been nice since we were here for a number of days while we moved a

no guest laundry. heater didna ? ? t keep consistent temperature.

wifi we had 8 channels tv said scrambled signal

great free shuttle service in a 5 mile radius

kids running around at all hours even called the front desk

hot tube and pool

was not fully functional, there was no breakfast, no coffee, no bar, no restaurant, no pool, no gym, no amenities

shuttle service

hotel had a shuttle running to the event we were in town for, which was a huge bonus

it was not dirty and the parking was decent

location was perfect . didnt get breakfast only cause i had my own food..

customer service was great, price was good, the room was spacious, good parking, and amenities were good

though it was not their fault...the grass from the trees litterd the parking lot.

i also liked that the gym was on all day

good amenities like inhouse laundry and as well in the apartment

my first room was dirty looking , it looked like a motel i had to walk through the employee laundry area

laundry in the hallways looked really bad

the room was large and spotless. staff were friendly, and there was plenty of parking.

easy to find, adequate parking, good facilities.

the fitness center - excellent and well-equipped gym.

the pool was not heated!

the bar and restaurant were poorly lit so it was hard to tell if they were open. but they were

was absolutely filthy, they had a wedding party and kids were running and screaming on all floors, no control

i requested early check in and they allowed it without hesitation

heat tub and swimming pool and laundry

bed was very comfortable, spacious room and bathroom, plenty of parking

the spa and pools still not open.

i liked that there were a lot of parking options

the people at the pool were to wild.

we had to wait for housekeeping to arrive the following morning to do laundry so we could receive a complete

toilet kept running and no bag for dirty laundry

broke second night, no food at market, pool was closed, staff was un helpful, had no change for laundry, restaurant

i wasn't very keen on walking through the lobby to the pool...

the front desk didn t ask if we had a pet with us, but we chose to let them know

very clean facilities, the laundry room was perfect for the point in our trip we were in, we were able to take

i have kids that live in my home the object was to have two peaceful nights alone with my new husband away

were a couple families that took over the lobby area and their kids were left to run the halls yelling and

the pool was very cold for being indoors.

were all too busy drinking and talking to the other parents to pay attention to what their kids were doing

staff, great breakfast (free), room location, location to interstates, full kitchen, laundry on premises

the pool was heated thank goodness breakfast was great many options for everyone to

prices of the rooms and items in the rooms/kitchen

breakfast was great

staff, great breakfast (free), room location, location to interstates, full kitchen, laundry on premises

fantastic breakfast, good sized suites and the location was convenient for visiting our family.

great tvs and bed n kitchen.

the breakfast area is clean and the food is good

we did not go to breakfast.

kitchen had an unpleasant smell but we cleaned and sanitized it and everything was fine

it comes to my room selection ( only on availability) and the staff is always helpful clean rooms laundry with

bed was comfortable, pool and exercise room were great, breakfast was good

weak wifi signal

also the hostess for breakfast greeted us

the breakfast was delicious.

breakfast is plentiful and a good variety

laundry room and dryer vent hadn t been cleaned in awhile

told one pet fee charged another

they have a really nice hot breakfast included & other great amenities making it well worth the price

the room was spacious and comfortable, breakfast was great, staff was friendly.

instead of 1 kitchen we had 2 , and the best was having 2 bathrooms for our stay

is great the only thing i did like is both times i stayed there the hallways are very noisy with kids running

you could tell that some of the guests had moved them into parking spots and around the building

pool

the pool closes to children at 9:00pm... it would be better at 10:00 pm.

customer service the pool the exercise room i loveeee seeing my kids happy in the pool our 2nd time

the layout and decor. i didn't use it but the indoor pool was open

couple kids parties who were all over and running through the halls.

kids running back and forth

there was young kids (adults) in and out of building

we ended up just getting 1 bar from a nice housekeeper

oh, and did i mention free laundry

the price the quiet location.free laundry and gym.

friendly staff kitchenette laundry facility

free laundry. quiet and safe feeling environment

the water in the lobby, rooms need a little upgrading, slept well, felt safe, appreciate the free laundry

customer service, safety measures, housekeeping on top of things, food was great, the free laundry was so helpful

free laundry

breakfast was okay.

spacious room. full size kitchen was convenient and breakfast was good.

breakfast was nice

on site laundry was a plus

they have a laundry room which is free, you just need to have your own laundry soap or buy at the hotel-very

service on the weekend and they didn't make beds each day, not sure whether that was included laundry - was

the rooms were big. and i liked the free laundry facility.

free laundry room, good breakfast every morning nice hospitality

the room was over the laundry...it was burning like hell!!!!

very clean, good breakfast

need secure wifi

horrible breakfast

the staff was very pleasant, and the food in the kitchen was not too bad

burned out lightbulb, and no room service at all for a three night stay

the jacuzzi was nice; took forever to fill up but nice; a lot of parking

breakfast, bed was uncomfortable

parking right in front of the door. staff was nice... fridge and microwave in room..

advertised a continental breakfast, but didn t provide anything but coffee and bread

finally on our final night we managed to get some towels from the laundry room

wifi

pool facility was open for the first night and then the second night and thereafter pool facility

kids loved being able to go to the pool in november

better breakfast it was ok but the juice oj did not taste good water down more towels in the pool

laundry room should have a change machine or machines that accept debit/credit cards

nice to have laundry facilities

rooms have a full working kitchen

clean, and private entrance near parking and room

pet friendly

room was located next to the employee lounge, across from the laundry and next to the ice machine

the breakfast starts too late.

the room was nice and the pool and hotvtub too.

parking is sufficient and the location is close to wherever you want to be and whatever you need

kids baseball teams were lod past 10pm

pool is open late

breakfast foos

the breakfast was delicious

the breakfast should change from day to day. it was the exact same thing everyday.

found pubic hair bathroom was not clean parking horrible no bedding sheets available clean no towels no essential

rooms were very nice and the laundry for guests was a nice amenity

had to wait in line for the elevator 2 or 3 rounds kids were load and running thru the hallways and soaking

staff parking

get any sleep there was birthday party in 311 kids running up down hallway being loud and cable wasn't working

the staff handling breakfast were incredibly patient with a large group of kids that was there being kids

going to need more than one ev charger.

place was excellent debra and johnny were really nice, breakfast was delicious room were super clean and

pool was very small and narrow

clean. modern. good service. nice breakfast and good service there too

salt water pool was an interesting experience

to ask cleaning employee for kleenex & laundry bag, which she did not supply

4th room still had previous guests dirty laundry on shelf under sink

wasn t cleaned, you dnt know about the security deposit until arrival,the linen and laundry is terrible only

pool was out of service, the laundry was out service and the treadmill in the fitness center was out of

simple but fresh and hot breakfast

rooms were bright & clean , clean laundry smelling bedding

i didn't eat the breakfast, the bed was great

the continental breakfast was decent, but fresh

they wouldnt let u bring your pet but it states that u can

the breakfast was a little sad, juice machine was out of pretty much everything

i told yall i wanted pet friendly and they still charged me for my pet and they haven

that the air conditioner worked and the breakfast that was included.

they also provide a full breakfast, which we did not get to try but seemed like a definite added bonus for

breakfast was fitting for a person on the go. the breakfast bar was stock and restock.

the rooms was clean and nice the breakfast was good

all over the place will be nasty and cigarette butts was over the whole entire property and the laundry room is

to say about anything the one room thankfully the door was broken and i got to go into was the laundry room

i had to take my linen and towels to the laundry myself because there was no housekeeping

the room was nice stove,refrigerator and free wifi

the kitchen sink and toilet bowel both leaked

the laundry room was on the second floor

under sheets for chips disgusting never use jacuzzi nasty ask for towels 1:00 they haven t did laundry

the laundry room was filled with flies

were people actually living there, had their laundry outside drying

do then i was told to go way down the hall to the laundry room to see if they would give me clean towels which

there was not even a laundry bag in the

parking lot lights were not on upon arriving after dark. difficult to see.

the bar and dining

the on site restaurant and bar avaliable when i arrived n the early evening

the parking is plentiful and close to the building

noisy guest / location. parking lot needs repair. pillows too thick.

room didn't have wifi coverage

staying here with my s/o and 3 young kids while waiting for our new place to be ready

staying here with my s/o and 3 young kids while waiting for our new place to be ready

having four different wifi networks, i was unable to access wifi during my three night stay

and pleasant hotel, rooms spacious, great blackout curtains, fun indoor pool, even a useful guest laundry

they even were willing to give us a late check out

better wifi and i used my ihg member number and it still was not great

kids were looking forward to it but it was too much for us

our room was wonderful! kids had a blast in the pool! cleaning staff were friendly!

my room was located near the pool, an exit door, and the laundry room/gym and i could hear everything

of public spaces / mainly floors in elevators, laundry, stairs

the facility was new and clean, room size was nice, loved the sofa and table, kitchen, everything was nice

my room was located near the pool, an exit door, and the laundry room/gym and i could hear everything

location, pool, kitchen equipment in the room.

we were across from laundry and maids were very loud every a

liked the very comfortable bed, the 24 hour laundry room on site so you can do laundry, complimentary feminine

also had in house laundry

beds were extra comfy!!! staff was very accommodating. laundry facility also in hotel!!!

i didn't have the room across from the laundry room

wifi was absolutely terrible

room service and food was awesome

is 4 pm which was very later, when i arrived i didn t feel well and asked for an early check in but i couldn

we complained at the front desk to clerk and manager and they said we are a pet friendly hotel

from the valet, front desk, concierge, to room service

loved the pool area and that there was a gym available 24 hours

ambiance felt very modern yet cozy, loved the restaurant and bar on site

parking lot was weird situation

pool was extremely cold, to the point that the kids didn't want to swim

the only think is the parking wasn t super accessible

dove products in the bathroom as well as all of the delicious options included in the continental breakfast

the noise outside loud cominf in and the basement floor is at works, gym not available

i didn't like was the arrangment of the chairs in the breakfast room

the kind staffs and the breakfast are the best!!

gym was small but

room service was practically non-existent

renovated, great customer service, comfortable beds, and spacious parking lot

nice lobby and bar area for meetups with my friends

comfy beds, clean, ample free parking.

free parking and easy access to eateries

the staff was very helpful and friendly, especially the person who helped with breakfast

not so comfy for the kids

the parking in the back seems like not secured enough. maybe needs cameras

lovely staff great breakfast and fast check in

this is a pet friendly hotel too that only charged us a one time/trip fee of $100 for our week long stay

plus you can do your laundry for free with their big whirlpool front loader washer and dryer

the pool was perfect and the outside patio was very nice

pool was smallish and was located right off the lobby

no jacuzzi in the hotel and where i stayed kids played in the hallway most of the night

it was loud at night in the parking lot due to the classic cars event on woodward that was going to take place

fees that i did not know about until i arrived, the dirty laundry bins in the lobby area, the cleanliness of

the tvs didn t work no cable no laundry low toilet paper

it looked very nice on the outside. except for the broken motorcycle in thr parking lot.

to block out the lights shinning in my room until 5am from whatever deals were being made in the parking lot

throughout parking lot like a party from 11pm to 4am, people in and out of rooms wondering halls, lobby full

when i examined the room it was also clean and provided a full kitchen

the room has stains on the bed, the continental breakfast had only 3 different selections

i've been to many hotels with breakfast, but i felt this one was subpar

the room was laid out well with the kitchen and closet space was more than adequate

the room was nice as well as the gym and swimming area

didnt have a safe in it,poor breakfast and was the same all the week,they need to work on the laundry

no room service. poor housekeeping

very snall pool

the parking situation was bad every day

very nice staff. breakfast good, lots of options. proximity to our activities were good.

laundry room was a bit outdated and had no change machine so i had to travel too several places to

pool doesn't open till 1100

the housekeeping in addition to the wifi experience is baaad

no wifi instructions, no words on the phone, i feel like i was in the hood in canton mi, so theres

no room service

bathroom wasn't that clean and laundry facility had a weird smell

i thought it was the laundry room

picked this property for a longer term stay because it checked all my boxes: laundry, fitness, pool, breakfast

the dryer was broken in the laundry room and no offer was made to refund my money

did not make provided breakfast as had late night/early morning pick-up at airport so slept in

and then walk to the opposite end of the building several times to wash, dry, and retrieve my laundry

reception nice. room nice. helpful lady in the laundry when asked for directions.

makes good sense to provide a working kitchen with frig with freezer, stove top, dishwasher and dishes and a

the kitchen was so nice to have

wanted to get in the pool but it was so many kids

no gym or laundry

he is a super-star, working the desk, doing laundry, and who knows what else when i wasn't looking

soap in bathroom when i checked in no shampoo or conditioner no laundry bag no perks just an ordinary room stay

laundry was closed until 8:30 a

laundry machines didn t work properly. staff was unable to help.

tired moving to use laundry

i love the kitchenette i can cook and reload without having to leave the room for food

the entire halfway smelled like pet urine

the guy in the next room going to the bathroom and we could hear the car doors shutting in the parking lot

the kitchen didn't come with an oven

property was very clean and was close to our kids house

that time included her telling us about the closed pool and how to get in to the gym to use their pool, plus

we did like breakfast and the room in general

the tv was out of date and we couldn't hook up our phone for the kids to watch a show

breakfast was fine the only problem was the pool it was freezing you could heat the pool up and it would have