gym with two peloton bikes

is 4 pm which was very later, when i arrived i didn t feel well and asked for an early check in but i couldn

room service and food was awesome

from the valet, front desk, concierge, to room service

room service was phenomenal and walking distances to everything downtown

breakfast great, especially the lady who took care of the breakfast room

the breakfast was much better than expected. the kitchen area was immaculate.

the breakfast accomodations were excellent and easy to self serve

gym was small but

i didn't like was the arrangment of the chairs in the breakfast room

reception nice. room nice. helpful lady in the laundry when asked for directions.

and then walk to the opposite end of the building several times to wash, dry, and retrieve my laundry

i found the staff at the reception and in the kitchen really kind and professional

one complaint: we didn't have enough flatware in our kitchen

spacious rooms with kitchen that has everything you need. love the breakfast that is included.

great staff. clean quiet rooms. real breakfast. easy parking. great location.

hotel bar closed at 10 pm

we could walk across the parking lot to one of somerset mall's stores and use the skywalk to go over to the

the modern, extra clean rooms, restaurant, service and parking and location.

we choose this looking for a little more upscale experience- we met friends in the (empty) bar and said it felt

complimentary laundry facilities

free laundry, just pay $1 for soap, if needed.

i liked the workout room, the availability of laundry facilities, and the availability of self service snacks

super clean and spacious. great for pets. friendly staff. free laundry.

the laundry room, workout room and convenience store were clean, well-kept and helpful

the rooms all smell like dirty laundry or body oder

the stay was great but the housekeeper couldof done her job a little better if someone leaves laundry in the

the wifi didn't work in our room.

i absolutely love the safety, location to restaurants, and gym facility.

lots of kids running and screaming all day and night

the bar was not open on the weekend (saturday or sunday nights)

spent a very short time, the pool and the hot tub was great.

pool was great for the kids

jets didn't work in hot tub and no towels in pool area.

not to mention room service isn t offered on the weekends

was great and the room / bar service was great

the pool was closed

the parking

like the shuttle to churchills cigar bar and back,good friendly courteous and professional drivers and the front

i did not get what was advertised. room service

customer service is top tier and the salt water pool was refreshing

they have a wonderful pool and hot tub

i had my boyfriend and our two kids with me

wifi and regular cell connections were poor could not make uninterrupted phone calls wouldn t

the kids unsupervised at the pool

the hotel is full service with bar/restaurant, pool, sundry shop, laundry

hotel was very clean and affordable and had a coin-operated laundry room

the breakfast was great. best i've seen amongst

no handicap parking

have ample parking and a cover breeze way

maids, laundry staff and anyone trying their best to keep this hotel afloat

it was just weird and they also should use bleach or some type of laundry detergent someone can smell because

i was on the main floor right across from guest laundry and hotel staff room

the pool smelled like moldy laundry

laundry, computer use, police patrol.

friendly staff kitchenette laundry facility

laundry

it was nice and clean and had a laundry area to wash clothes at.

free laundry. quiet and safe feeling environment

the water in the lobby, rooms need a little upgrading, slept well, felt safe, appreciate the free laundry

customer service, safety measures, housekeeping on top of things, food was great, the free laundry was so helpful

free laundry

music outside our windows at 7am daily and people with texas license plate smoking weed in the parking lot

i didn t have the breakfast but the location was perfect.

the breakfast wasn't the greatest. we would have liked better quality.

not to mention free breakfast, pool, whirlpool, 24hr fitness center and guest laundry, conversation dining area

beautiful bathroom and closet combo! was very clean. laundry room was clean and new machines

covered area by front entrance to unload luggage. no designated pet free rooms

didn't like having to have someone wait on us to get the complimentary breakfast instead of serving ourselves

breakfast was basic, but good

didn't eat the breakfast but was not real impressed with what was offered

lots of kids and kids running in the hall!

kids under 16 years old should not be allowed to serve themselves without parental supervision

parking was very spacious and was able to park within view from our room

fitness center was 24 hours that was nice

hotel is close to work; there are on site laundry facilities, the king-sized room has a sofa and a

due to the covid-19 breakfast wasn't served.

clean and comfortable, free continental breakfast. great location near shopping and restaurants.

parking was right outside the room.

nice staff- easily accessible parking

not working - veding machines and laundry only take quarters and when asked to make change i was told to drive

were prostitutes in the room across the hall from us and there were people hanging out in the parking lot all

the parking lot was extremely icy and there was not any sign that salt had been applied to the parking

kids in other room was too loud in the hallway

the breakfast options could have been better, and having hot chocolate would be great.

selection for breakfast

pool was closed for maintenance the entire 5 night stay

pool heater was broken which was a bummer for the kids.

even though they have a restaurant and bar and serve breakfast in the morning some how a hotel doesn't stay

also the indoor pool was about 56* and freezing cold

left a lot to be desired as did the laundry room

it has a laundry room and vending machines

in the way she helped me find a room close to the front door yet away from the hustle of the laundry room

recreational marijuana is legal in michigan, so the parking lot and area outside the entrance smelled like pot

love having a kitchenette in the room

the room was also missing an ice bucket, coffee, and coffee cups and the laundry machine ate my quarters but

there was a staff room next to ours with a laundry shoot

how clean the room, the lobby, the dining area and bar area are!

the breakfast was exceptional and hot

convince, and bar area

room, pool, breakfast

as described and easy parking

spa suite was very spacious and comfortable

the room was spacious. loved that the bed was separated from the kitchen area.

the spa tube room

the laundry

free laundry, bbq grills outside of gym and indoor pool

enjoyed the convenience of an early check in

small gym

room very nice comfortable and clean...great breakfast

great location. gym, pool whirlpool, picnic area, staff ultra helpful,and clean!

high chlorine content of pool and hot tub burned your eyes the shower was great but water did not drain well,

we were greeted and was offered any floor because of our little ones we asked near the pool and got a room 3

fact that only 1 lift available the bar / coffee shop in the lobby never opened always

kids running up n down halls at odd hours of the night

clean pool, onsite laundry facilities and coffee is always available in the lobby

but it would've been nice to have a microwave in my room and a laundry facility for guests

the bed sheet also had a corner of dried blood splatter (maybe laundry didn't use spot cleaner before washing

the outdoor pool was nice since it was hot

great breakfast!

the room was over the laundry...it was burning like hell!!!!

parking was a little weird and minimal.

location, parking, staff, facility, swimming pool, exercise room and nice continental breakfast which is

the hotel including pool, room and breakfast area were very clean

location, parking, staff, facility, swimming pool, exercise room and nice continental breakfast which is

it comes to my room selection ( only on availability) and the staff is always helpful clean rooms laundry with

laundry wasn't working

above the heater was stain black, the cleaning staff did not clean the room, i have to go to the laundry room

smoke detector on dresser behind tv, missing furniture(chair and table lamp), rug filled with pet hair, room

third had no shower curtain on shower and a dirty toilet, the wifi didn't work

brightly lit and convenient parking area. also a feeling of safety.

the gym had a broken tread mill

that was so thoughtful and the kids really enjoyed it that way

the elevator is extremely dangerous four kids and anyone safety

didn't like that fact that the kids was running around all day in the hallways especially at night

pool

my pillow from home and it took two hours to retrieve because they advised it was mixed up in laundry

it had a laundry and the clerk was nice

good parking and laundry on site

laundry was expensive

laundry on site in lobby

amenities are up to date for the star level and restaurant bar has nice atmosphere

free parking and easy access to eateries

a little hard to find gym

would have been nice to have a fridge in the room. pool was cold. hot tub would be nice.

wasn t no room service no one bring more towels and tissue.

the room was very clean and inviting. the hotel bar was amazing, served strong drinks!

also, i had put out a request for room service that never was picked up

drinks at the bar and no microwave in room and it said sofa bed but it was just a couch asked for extra blankets

pool closed at 6pm and didnt open back up til 9pm and the kids had to b out the pool at 9 so my kids didnt have

pool, room service, nice accommodations

plus you can do your laundry for free with their big whirlpool front loader washer and dryer

the breakfast in the hotel lobby was quite expensive. also some loud neighbors up very late!

seating a behind the hotel near the pool looked great from a distance but up close was dirty

pool was smallish and was located right off the lobby

no bar or restaurant

kitchen was a little worn (cupboards, missing a piece of trim, stove not stable), and found some

not so comfy for the kids

clean fully stocked kitchen and fire place

parking was problematic

was too cold for kids

there were ants in the bathroom, kitchen and in my bed

i prefer a hotel with breakfast they list breakfast but have no breakfast which doesn t make since don t

breakfast, toothbrush, better tv

dirty and the breakfast was absolutely horrible it was a small paper bag with kid stuff in it!!

outdated first room i walked into someone was already occupying it no dishes or cookware in the kitchen, not

kitchen and if you need kitchenware, they have that also

room were big with a kitchen and pet friendly

the combination of homely amenities like the kitchen & desk area

didn't know about pet friendly

there was: - pet hair on the couch

good amenities like inhouse laundry and as well in the apartment

my first room was dirty looking , it looked like a motel i had to walk through the employee laundry area

laundry in the hallways looked really bad

nice view clean. free parking

the room was large and spotless. staff were friendly, and there was plenty of parking.

charge on laundry.

the room was spacious & clean and breakfast was a great value

kids enjoyed the pool

i couldn’t get a refund my kids were upset

of empty rooms but people (partiers and multiple kids) put right next to me

breakfast wasn't served early but it didn't effect my stay.

extra towels, we had 2 adult and 2 kids,so we ask for extra towels

the staff was friendly and the room was clean. the breakfast was good.

the wifi was cutting in and out. i didn't use the business center so i can't really rate that.

nice clean room, free parking, and breakfast.

wifi

the pool was really nice and clean. my room was clean and the staff was very nice.

nights were horrible with noise from another room in and out the room all night with a bunch of kids

directions out of hotel parking lot were confusing

chose a weekend where kids stayed , so i didn't like how kids were playing on elevators and in the hallway

the tvs didn t work no cable no laundry low toilet paper

fees that i did not know about until i arrived, the dirty laundry bins in the lobby area, the cleanliness of

happening if the parking lot the place smelt, blood everywhere, and also damaged to rooms, and there was literally

it looked very nice on the outside. except for the broken motorcycle in thr parking lot.

cable cuts off & wifi kicked off line a few times a day

breakfast/lobby area too close to rooms on first floor, virtually no noise insulation

told it was faulty alarms in pool area

breakfast looked great but we had to leave early to a tournament.

pool was close two times for extended maintenance

very good breakfast xhoices.

laundry facilities had an issue with credit cards not working, but staff was made aware and got it

had a small kitchen, was clean and staff was very polite and accommodating

breakfast, no wifi no coffee not even a complimentary bottled water

parking

breakfast, no pool, does not clean room or towels even though we had a 11 day stay unless we paid

the ice and laundry were right down our hall which was convenient and above all the hotel was very clean

the hotel was very clean and comfortable. the staff was friendly and the pool was nice!

close to meadowbrook, comfy bed, good breakfast

easy parking, simple checkin, still great at covid protocols and keeping clean

there s a pretty good bar/restaurant right in the parking lot

back to same, the employee didn t understand basic hygiene don t think about doing any laundry there, washer

negatives were there was never any pool towels and the chlorine was so strong your eyes burned even walking into

clean and spacious room. friendly staff. breakfast great variety.

the parking lot is dimly lit, especially in the back of the hotel

the location was amazing. there was a lot of parking. staff are very cooperative and polite.

had to use laundry bag for my ice bucket.

staff clean rooms small refridgerator, microwave and coffee maker and much more swimming pool, laundry facility

location, free parking, comfy and clean beds.

comfy beds, quiet, excellent breakfast.

very clean, let us check in very early and gave us wifi code even after we checked out.

the laundry machine price was a bit high

the laundry room light did not work, and we were not comfortable in doing laundry in the dark

hotel says they re pet friendly but be cautious when bringing your pet here

parking lot often gets overlooked or maybe it's that people are just constantly littering, not sure

a pet friendly hotel, we brought our dog

i went to bed at 10 pm, room and hallway reeked of cigarette smoke, breakfast other than omelette bar was out

loved the breakfast, the cleanliness, the price

indoor pool and hot tub were nice

the breakfast and bar and grill pool was nice

they have a good hot breakfast buffet with a variety to choose from

i mentioned to front desk and housekeeping and was told they were in the laundry and would be ready shortly

from the wonderful care given to us by the front desk, the great lady that took care of us at breakfast to the

there was plenty of parking, and the air conditioning was a blessing on the hot days we stayed there

good breakfast

breakfast was great, the pool was a nice temperature for the kids and the staff was friendly

no laundry on sight.

no onsite laundry.

having laundry in the premises.

no onsite laundry

room layout distance to freeways close to several food options close to stores has laundry has full fridge has

) the shop and the laundry were a life saver, specially when traveling with a family member that needs special

laundry / workout was on second floor but not really a dislike more of convenience of

one of the wonderful staff members took her time to even help to set up our kids easter surprise in our room

the room was perfect. had a little kitchenette, and bed and bathroom were great. very good wifi.

i wish the pool was open later in the evening.

laundry facilities were nice to have but the water came out hot when we selected cold

was next laundry room and machine at various times of the night and had to tune the tv up

it was very helpful to have laundry facilities on site

we had a hard time getting correct change for laundry.

friendly staff, quiet rooms, pool and hot tub, breakfast too

breakfast and laundry room not working

he mingled with guests and encouraged staff throughout the breakfast period

the parking spots should be a little wider

pool was closed

clean room, good breakfast, nice business center & pool

parking, most of the staff, hot shower, bed & pillows, happy hour snacks, free laundry, fitness room, really

when i was doing laundry there was a bunch of people in the work out room with out masks and the proceeded out

with nice pool gym and guest laundry

free laundry was superb

free guest laundry facilities

the laundry/vending room was filthy food and garbage on floor an extremely disappointing

can do laundry to the blankets too

i liked that they had a laundry room for guests.

great rooms, staff was amazing the kitchen was fully functioning would absolutely stay again.

there were issues in the parking lot with other customers and the police were called.

it also said fully decorated kitchen with pans bowls plates yeh none of that was there just a small stove

the pool was dirty with slime

pool green floor dirty from construction,rugs appeared never cleaned

pool wasn t open- under construction- rude employees

overcharged for a pet fee even after showing staff their policy on their web site

pool was closed

the hotel pool was closed

definitely the outdoor pool.

having a pool and small kitchen

smelled like weed, a lot of people loitering in the walk ways & parking lots

the attendant went to the laundry dryer to retrieve clean towels and said they are clean just not folded

enjoyed the pool, laundry services

a blanket too with a lot of attitude and i was like yes i'm going to put the blanket in the dirty laundry because

i love the staff and that it was pet friendly.

kids and i came into town for a show at dte music theatre

doors to sprinkler room, supply room, and laundry room were left open

parking was full when i returned due to a giant truck parked sideways on the lot

wish when parking was a commodity they would allow parking on the periphery w/o risk of being

i loved that they had delicious breakfast in the morning including a waffle maker

the hotel was clean. the pool was nice.

thd laundry room dryers and washers were broken so lost money washing clothes just horrible

bad housekeeping service,bad laundry room lack of care for the hotel guest

fact that when i went to the front desk to get ice and basketball if they had a laundry room available, that

highly of mold bed was completely broken down i could see drug and prostatutin deals in the parking lot was all

smoking outdoors without smokers receptacle so cigarette butt refuge scattered in planters & parking

cooks laundry front attendants everyone

friendly receptionists and free laundry.

we enjoyed the pool,jacuzzi, and sana. love that the bar and resturant is down stairs

they changed the shuttle service to the palace.

needed a shuttle to and from a concert but apparently the shuttle doesn't run on the weekend which was very

location and cost, kids enjoyed the pool

wifi was slow as a snail!

frozen fruit for breakfast was undesirable and no waffles

need more parking and conteniental breakfast wasn't great

i called and got an early check in

the staff did nothing about kids and adults running up and down halls all night screaming, adults walking down

and breakfast could have been much better

i like the room it's big enough for me and my 4 kids

breakfast was meh- not a lot of offerings.

quiet i like that we had two tvs so we can chill why kids were watching what they wanted to

it was nice to have a coffee bar downstairs especially when you have kids who wake up extra early

bathroom you had a pool hot tub

only one bar of soap in bath to start. we easily got another for the stay however.

to find out it is not included, plus you had to wait for the desk clerk to get to the breakfast bar to wait on

i was in town with my hockey team and we were placed right across from the pool and hot tub

we had dirty laundry and in vacuumed carpet in our first room

the laundry room which was a great value and convenient

trash all over on the 3rd floor in the laundry area

the staff and the fact that you have affordable laundry service. and good breakfast

staff was very friendly, the hotel decor was modern, rooms clean & breakfast was nice for a continental breakfast

linen was smelling too much, i'm not sensitive to cleaning products but this time the smell of laundry detergent

the laundry, gym common area and the dining area all was very clean and decent

quiet peaceful. friendly staff. very restful. laundry very clean..

nice gym too n guest laundry area

the halls smelled like you were walking down the laundry isle at walmart

liked how i was able to do my laundry for free, they had 6 washers and dryers for guests to use free of charge

there is an on site laundry facility

only issue i had is the laundry room

especially the little store and laundry

location, comfortable bed, laundry facility.

location, breakfast, parking, staff, cleanliness

real nice breakfast and very comfortable bed

disappointed by that but immediately upon inspecting the room i noticed there were no pots in the kitchen, only

location, breakfast, parking, staff, cleanliness

we were forced to stay in a single bed for 3 adults and two kids

and fair they treat you like family quietly peaceful place easy to park no long wait time clean laundry room

pool area breakfast

my kids was able to get in the pool whenever they liked to

parking was close and well

breakfast was

doing laundry at the time but the great gentleman at the desk did his job with professionalism

the laundry room was clean and machines worked well

pool is closed, high wait time for laundry, terrible breakfast in a to go bag

limited parking

no continental breakfast

i liked the onsite laundry room

the location seems to be built for extended stats but there is no laundry facilities

ds) i didnt like the way i or my family was treated

that it had a kitchen

no pool. no breakfast.

the breakfast was good. i enjoyed it

everything because of covid 19 why haven't the price drop of the rooms ,we can't get in the pool , your only

of covid 19 why haven't the price drop of the rooms ,we can't get in the pool , your only serving breakfast

property was very up to date, very clean, staff was awesome! large rooms, great breakfast

breakfast was wonderful, access to pool, clean room for the most part

hotel floor was very noisy, there was loud music all night & kids running up the hallways after 10pm

the pool

the breakfast bar, the linens, the rooms

breakfast and loved how check out was at noon!

they could have checked the pool area more often for towels

the laundry is in the hallway outside of my room

room was near laundry so we heard the dryer until late.

laundry and ice a plus

no change machine for laundry

smelled like fresh laundry

the gym has very minimal equipment, and the laundry machines don't work if the internet is down

there is laundry in house, which is very convenient

you have the option of doing your own laundry at $3 to wash and $3 to

room, everything new and modern, kitchen with a small stove and microwave, huge fridge, lot of storage space,

no kitchen knives, forks, paper towels, kitchen soap

it had a fridge and a laundry and a giant closet in the master

i also used the laundry facilities they offer

the laundry room available has trash literally all over the floor and the front desk staff is no where

how clean and comfortable it was for the price you can't be how the rooms are set up with the kitchenette the

wifi is not good enough and breakfast is too sweet