proximity to work and restaurants. on site laundry. welcome box was a nice touch.

good location. free breakfast. free parking. helpful staff.

the breakfast could use some help.

the breakfast was very fresh and varied

breakfast didn't start until 6 am

no breakfast, no pool, no view, no laundry, had to go to desk for towels,

the pool was cold and there wasn't a hot tub.

if there's any walled lake or wolverine lake this is is easy pool and gym were very good

the pool towels are super tiny.

to parking lot closed off, difficult to access

pool was murky and smelled like dirty laundry

cock roaches and the same dirty pile of laundry was on the floor the entire 3 days l was there as well as

location is great when it comes to what's in walking distance such as grocery, laundry, and eateries

pet friendly

could ve been warmer and there tvs didn t allow you to watch a portable dvd player for kids

the late night laundry area being used as we were in104 directly across from room.

breakfast delicious and well ran by the ladies clean neat and friendly

noticed that walk way from the parking lot to front door had a curb instead of a ramp to pull luggage

close to restaurants and pool was very warm despite freesing temps outside. delicious breakfast.

very good, your staff in kitchen was great

staff, great breakfast (free), room location, location to interstates, full kitchen, laundry on premises

staff was very friendly, nice breakfast included with stay, nice stores

pool was unexpectedly closed when we were ready to use it and did not reopen during our stay

the bed was comfortable, the size of the room was great for the family, and having a kitchen.

rooms are very spacious with a fully equipped kitchen, a big couch, working desk, comfy bed and a big shower

very clean facilities, the laundry room was perfect for the point in our trip we were in, we were able to take

was ok , but kinda out of the way and the hotel didn't have a bar , restaurant , and what they did offer had

went to take the kids to the pool only to find no hot tub

i have kids that live in my home the object was to have two peaceful nights alone with my new husband away

were a couple families that took over the lobby area and their kids were left to run the halls yelling and

room was located next to the employee lounge, across from the laundry and next to the ice machine

my kids loved being able to swim in the morning, and go back until 11pm

pool and hot tub was a great addition

kids just running back and forth between them or sitting on the steps, makes it just a little

pool was warm and very clean

this had nothing to do with the hotel itself, i didn't like the kids in the pool splashing around

the chlorine smell from the pool permeates into the lobby and elevators.

going to need more than one ev charger.

breakfast wasn't to good

they have an ev charger, just one mind, but in a land where so many hotels are without, this is something

laundry room should have a change machine or machines that accept debit/credit cards

nice to have laundry facilities

clean, pet friendly

pet friendly

we didn t have a chance to use the kitchen during this visit, but it s a huge blessing to have access to

found pubic hair bathroom was not clean parking horrible no bedding sheets available clean no towels no essential

if pool and gym had been open would really have made my stay awesome

pool area was nice, just the water needs to be a little warmer

beds, indoor pool, warm cookies at arrival, large selection and warm options for breakfast

if pool and gym had been open would really have made my stay awesome

staff clean rooms small refridgerator, microwave and coffee maker and much more swimming pool, laundry facility

had to use laundry bag for my ice bucket.

great parking

parking was not ideal.

the rooms were comfy, breakfast was good, pool and fitness room were well maintained

shuttle from hotel kinda seemed like a death trap, door was hard to close, lock missing, dirty,

chlorine made even having breakfast there an impossibility (let alone the noise associated with kids having fun

got was adjacent to another room and the people staying in it were loud adults but also had loud kids and with

the pool area makes it a lil balmy in there and echos quite a bit.

breakfast was good and so were the bar meals

inexpensive laundry, breakfast, and sometimes dinner included

the laundry room with 3 brand new machines that were covered with soap spillage at machine soap

location, for visiting tech companies around, the possibility of using the business center, laundry room, the

location all kitchenware felt like a home-away-from-home pleasant staff nice laundry facility unconventional

general areas were dirty, room smelt abit, laundry basket for old towels as you walk down to reception etc 2)

wasn t cleaned, you dnt know about the security deposit until arrival,the linen and laundry is terrible only

to ask cleaning employee for kleenex & laundry bag, which she did not supply

pool was out of service, the laundry was out service and the treadmill in the fitness center was out of

4th room still had previous guests dirty laundry on shelf under sink

pool was out of service, the laundry was out service and the treadmill in the fitness center was

back to same, the employee didn t understand basic hygiene don t think about doing any laundry there, washer

toliet by the pool area needed attention. there was fecal on the

location free parking

breakfast was nice with a good selection of cereals, eggs, sausage, bacon, biscuits & gravy,

very clean had a very nice pool workout area

don't like the fact i had to pay to do my laundry

paying for laundry

kitchen staff were rude to other guests, both mornings

equipped room kitchen was great for all my cooking and food preparation needs.

showed us around where the pool ,eating area was located

good location, breakfast, friendly and helpful staff, clean room, laundry and swimming pool.

they have a laundry room which is free, you just need to have your own laundry soap or buy at the hotel-very

service on the weekend and they didn't make beds each day, not sure whether that was included laundry - was

free laundry room, good breakfast every morning nice hospitality

the rooms were big. and i liked the free laundry facility.

laundry sitting in hallway for 1 1/2 days

the laundry room on the second floor was filthy

1 staff worker who said there was no amenities and i found out they had a laundry room

the front desk staff was rude when i called for assistance with the wifi

had a full kitchen if we wanted to cook

good location near mall and lots of restaurants, room was comfortable, and it provided a clean laundry room

the only thing that was even remotely negative, and it is extremely, extremely minor, is that the pool could

the only people that we observed using the dining area, was a kids sports team who ordered pizza and drinks

nice gym with high quality equipment, clean pool. overall just very welcoming, neat and clean.

could've turned the heat up more in the pool area also the deposit was high and they don't offer free breakfast

- exterior: when snow and ice is exdpected salt the parking lot

clean rooms, comfy beds, really good breakfast

location, breakfast, parking, staff, cleanliness

the cleanliness and the kitchen. i was able to cook instead of getting take out.

the breakfast was very underwhelming

didn t like that it advertised pool and hot tub and when arriving the pool and hot tub were closed

smelled like marijuana, neighboring room was having loud sex and there were kids running around in the room

bathroom you had a pool hot tub

was too cold, heater did not heat really and was very loud, breakfast and bar unbeliveable expensive

additionally the pool that was very small was available to use, by scheduled appt but the hot tub was not and

the laundry room which was a great value and convenient

trash all over on the 3rd floor in the laundry area

we had dirty laundry and in vacuumed carpet in our first room

the staff and the fact that you have affordable laundry service. and good breakfast

tons of parking

supposed to have full kitchen

wifi was good, view outside was lovely, staff was nice and accommodating, dog fee was reasonable

only window faced the parking lot

i enjoyed having a kitchenette

i booked the family room with a full sized kitchen and fire place

in that way, this motel shouldn't say free wifi

adequate parking and clean, spartan rooms

the morning, i don't know if it was reassuring or troubling to see the police car in the parking lot

pet-friendly.

parking was surprisingly good

was next laundry room and machine at various times of the night and had to tune the tv up

we had a hard time getting correct change for laundry.

laundry facilities were nice to have but the water came out hot when we selected cold

it was very helpful to have laundry facilities on site

comfy rooms, pool, internet tv

trash all over the parking lot

the crackheads in the parking lot. exterior was so janky i didn't even check in.

of my stay a group of guys pulled their smoker grill out of their trunk and were grilling in the parking lot

the parking spaces are right in front of your room.

then they didn't give me at least half my money back and i had the king spa room

also, the laundry room was out of order and i needed to do laundry

the laundry facility is out of order for a long time.

breakfast laundry room bed was comfortable

spa was closed, beds were a bit hard and we had no smoke detectors in out rooms.

daily room service was spot on

location to grocery stores and a laundry

laundry area smells of mold, water stains on hallway ceilings

clean faculty safe ample parking location accessible

adequate parking and friendly staff were all pluses

the wifi and internet connection are excellent.

pool could be 2 degrees warmer. mattress was feeling a little old and springy.

were extremely tired so we ordered room service

and the wet loved the pool because it s not deep and we felt safe allowing our kids to play

ordered thru room service was excellent

the room service personnel were not friendly

i would have rated higher but there was not a customer laundry

had to go out to do laundry.

did not use pool area, but looked clean

pool area needs major upgrading

the pool was nice

it had lots of amenities: kitchen, laundry, fitness room.

kitchen and accessible laundry room. good value for extended stay.

switch would have been useful the one on the radio was ok, but not enough when entering the kitchen area

no breakfast because of covid 19

it had lots of amenities: kitchen, laundry, fitness room.

charge on laundry.

accepted early check in

kids enjoyed the pool

seemed to be a couple parties with about 30 kids, got a little loud around 1/2am

parking lot is a little weak

there was: - pet hair on the couch

the hotel building and surrounding parking lot are not tip-top. kinda grimey.

car parking was good, we could see our hired car from room window

access from parking area to entrance very accessible, especially for a person with a disability; location of

the space was good and easy parking

outdated first room i walked into someone was already occupying it no dishes or cookware in the kitchen, not

location great. breakfast unavailable. coffee only.

in the closet, no iron, no coffee maker, no cups for water, no hair dryer, but there was a kitchenette complete

there were a lot of shady actions going on in the parking lot in the back, during the day and the night when

breakfast, toothbrush, better tv

the pool was really nice and clean. my room was clean and the staff was very nice.

we didn't even try $17 for i don't even know what didn't didn't seem worth it per person even the kids and the

from check-in to the bar and the breakfast in the morning

clean and quiet, no kids .............

room key did not work to the business center and gym

clean fully stocked kitchen and fire place

kitchen was a little worn (cupboards, missing a piece of trim, stove not stable), and found some

clean, free breakfast, nice staff

the pool water is not clean. after swimming, the skin is so itchy.

pool was full of kids

free parking and easy access to eateries

staff was great and accomodated us on early check in and late check out

wasn t no room service no one bring more towels and tissue.

i enjoyed the gym and pool area it was like a sauna

nice lobby and bar area for meetups with my friends

kitchen was stocked and convenient

the kitchen area and location are great

pool was closed(covid 19)

breakfast was great

didn t like that a $100 non refundable pet fee. i booked on line and failed to see that.

plus you can do your laundry for free with their big whirlpool front loader washer and dryer

the breakfast in the hotel lobby was quite expensive. also some loud neighbors up very late!

i wanted free breakfast. this hotel does not provide that.

breakfast options.

no jacuzzi in the hotel and where i stayed kids played in the hallway most of the night

still wet, room smelled like mold and was placed in a room next to the back door and maintenance laundry room,

breakfast was probably the best hotel breakfast i ve ever had

some reason i thought pool was heated, but could be my error, however, water a little cool, hot tub could be

to guest rooms and the lobby, i was disappointed with the decorating of the breakfast area

she heard us talking and went back to the kitchen and

miss the breakfast buffet but adequate box breakfast due to covid rules

great location.. it was right across a parking lot to great lakes crossing. staff was great

i really enjoyed the pool

pool was smallish.

parking lot was very small, ( had three different wedding parties booked for the hotel), parking

pool and hot tub

staff were very accommodating & friendly, rooms were clean, great restaurant and bar in the hotel

the kids unsupervised at the pool

the gym, bar, restaurants are really good. acess to the sea foid place too

bed was comfortable and the kids enjoyed the pool. hallways were clean.

s no laundry room which would have been nice since we were here for a number of days while we moved a

does the hotel provide self-service laundry service

no guest laundry. heater didna ? ? t keep consistent temperature.

shower was dirty need to redo the privacy curtains was very bright from parking lot lights even when closed

on arrival to this hotel, i asked if we could see the pool area and gym

it comes to my room selection ( only on availability) and the staff is always helpful clean rooms laundry with

laundry in the hallways looked really bad

my first room was dirty looking , it looked like a motel i had to walk through the employee laundry area

good amenities like inhouse laundry and as well in the apartment

facility smelled like weed and room service was slow in providing service and front desk personnel were

it s centrally located and has ample parking

with nice pool gym and guest laundry

i liked that they offered free laundry for the guests staying at the hotel

dirty laundry room, definitely has not been cleaned in a while

when i was doing laundry there was a bunch of people in the work out room with out masks and the proceeded out

free laundry was superb

) the shop and the laundry were a life saver, specially when traveling with a family member that needs special

laundry / workout was on second floor but not really a dislike more of convenience of

breakfast had many options for me and the kids

coffee annd tea and then hot chocolate for kids 24hrs

we loved the room with the kitchen

breakfast and laundry room not working

the pool was a bit cold

the pool and breakfast

location was great. good parking and wifi

everyone from the registration desk to the people serving breakfast were friendly and hospitable

no onsite laundry.

no laundry on sight.

no onsite laundry

having laundry in the premises.

and the site advertised laundry facilities which i needed and chose this location because that would have helped

i mentioned to front desk and housekeeping and was told they were in the laundry and would be ready shortly

he also solved a kids running problem in the hallways on friday night around 10:00 pm

charged for our dogs even though there was so indication for a charge for pets only stated pet friendly

clean rooms. boxed breakfast was good. located close to expressway & a couple restaurants.

good breakfast options

i also liked that the gym was on all day

the free parking was the only thing listed online, that actually came through.

the parking maid it easy to enter and exit

customer service was great, price was good, the room was spacious, good parking, and amenities were good

they said the had wifi it didn t work we had to press the button while it was going up

the free breakfast was great.

family definitely enjoyed the breakfast

the breakfast bar and how friendly and helpful the staff was

kids were not controlled in whirlpool by parents even when complaining to staff

the breakfast bar good the cooks was great and dine area and the lobby and lounge was great

rooms were clean, perfect for couples and kids

so i had to use a different card, but with all of the teenager kids playing in the lobby, i decided to just go

the room was very clean and inviting. the hotel bar was amazing, served strong drinks!

it made, our visit to the bar for dinner and drinks

room service never came and we had used towels

thd laundry room dryers and washers were broken so lost money washing clothes just horrible

bad housekeeping service,bad laundry room lack of care for the hotel guest

fact that when i went to the front desk to get ice and basketball if they had a laundry room available, that

pool not working

broken door, broken mirror in room, rough looking people hanging out in parking lot, looked like hookers going

the food bar and grill and so much fun!

i like the room has a microwave & fridge & that the hotel has wifi

gym missed some equipment (like a third of the dumbbells' missing)

hotel was at its maximum compacity on this evening, where our room was and the distance from the parking area

the layout and decor. i didn't use it but the indoor pool was open

doors to sprinkler room, supply room, and laundry room were left open

wish when parking was a commodity they would allow parking on the periphery w/o risk of being

hotel was dirty, the wifi was horrible

no breakfast

an inside pool

cooks laundry front attendants everyone

friendly receptionists and free laundry.

we enjoyed the pool,jacuzzi, and sana. love that the bar and resturant is down stairs

they changed the shuttle service to the palace.

needed a shuttle to and from a concert but apparently the shuttle doesn't run on the weekend which was very

the pool and pool facilities were freezing my kids could not swim.

they didn t give you wifi password unless asked

being able to give the kids

the pool area itself was warm and its odd you have to walk threw the pool area to get to there gym it's in the

and breakfast could have been much better

the area surrounding the hotel felt somewhat unsafe. guests were smoking weed in the parking lot

the morning i especially liked it going until 10 a lot of rooms stop their breakfast early and my kids are never

there is small kitchen area with fridge, coffee maker and sink, a desk, a sofa and tv area, a bathroom and a

pool was a very comfortable temp

location and cost, kids enjoyed the pool

pool was closed

having a pool and small kitchen

smelled like weed, a lot of people loitering in the walk ways & parking lots

pool was not in order so couldn't use it

definitely the outdoor pool.

can do laundry to the blankets too

i liked that they had a laundry room for guests.

the laundry/vending room was filthy food and garbage on floor an extremely disappointing

clean, friendly staff, the only thing is thatthe room did nt have the kitchen utensils to cook with

there was pet hair in the room

overcharged for a pet fee even after showing staff their policy on their web site

we also used the pool

it was warm, pet friendly, free breakfast

pool wasn t open- under construction- rude employees

the pool was dirty with slime

a blanket too with a lot of attitude and i was like yes i'm going to put the blanket in the dirty laundry because

enjoyed the pool, laundry services

the attendant went to the laundry dryer to retrieve clean towels and said they are clean just not folded

pool was kept clean and warm!

the pool area was really nice

the size of the room, spacious and homy. the continental breakfast was good as well.

if the room was clean it would be perfect for a family with kids as there were seperate bedrooms and bathrooms

husband and i were thankful for the breakfast because we did not have to cook for one of our mornings stays

the room was spacious and well equipped. good amenities. a good value. breakfast was very good

the gym was too

laundry room

nice gym too n guest laundry area

the halls smelled like you were walking down the laundry isle at walmart

laundry in the hotel

quiet peaceful. friendly staff. very restful. laundry very clean..

the hotel was quiet at night - no kids running halls, etc

bed was comfortable, pool and exercise room were great, breakfast was good

staff was very helpful! very clean! great choices for buffet breakfast! great location.

chlorine in the pool area was so strong, that it started making my eyes burn and making my children cough

i was concerned at first about the huge number of kids there to use the pool, but am happy to say our room was

laundry room and dryer vent hadn t been cleaned in awhile

made the rooms and pool look bigger than they actually were

i thought the breakfast was very good

room cleaning during 4 nights stay no wam water for the shower for 3 morning swimming pool out of

the pool was closed. the decor was outdated no room cleaning during stay

heat tub and swimming pool and laundry

even the kids didn t care about swimming in it again after the first time

catching 2 nails in my tire in the parking lot

gym had three items of equipment

no daily room service

no microwave in room and pool was cold

room was clean, pool was clean, and staff was nice

it had a nice bar and food.

was giving a room with small beds like twin size for a little kids, very uncomfortable no room to stretch you

the fitness center - excellent and well-equipped gym.

toilet kept running and no bag for dirty laundry

we had to wait for housekeeping to arrive the following morning to do laundry so we could receive a complete

broke second night, no food at market, pool was closed, staff was un helpful, had no change for laundry, restaurant

staff was very accommodating! super friendly. fantastic breakfast buffet.

noisy with construction in lot and kids across the hall

the price the quiet location.free laundry and gym.

free laundry. quiet and safe feeling environment

it was nice and clean and had a laundry area to wash clothes at.

laundry

friendly staff kitchenette laundry facility

room service is tasty, quick and well worth the exorbitant price

from the valet, front desk, concierge, to room service

we complained at the front desk to clerk and manager and they said we are a pet friendly hotel

gym with two peloton bikes

the mini bar was restocked fairly promptly

customer service, safety measures, housekeeping on top of things, food was great, the free laundry was so helpful

free laundry

breakfast was okay.

the breakfast wasn't the greatest. we would have liked better quality.

free laundromat and breakfast and snacks

the kind staffs and the breakfast are the best!!

location , parking, free breakfast

gym was small but

i didn't like was the arrangment of the chairs in the breakfast room

i also appreciated the gym, which was convenient and helped make the stay even more comfortable

i also used the laundry facilities they offer

the laundry room available has trash literally all over the floor and the front desk staff is no where

it had a fridge and a laundry and a giant closet in the master

asked about wifi service in your hotel and told to call a number and work it out ourselves

good stay, room with kitchen, location good

my room was located near the pool, an exit door, and the laundry room/gym and i could hear everything

of public spaces / mainly floors in elevators, laundry, stairs

pool* breakfast - (no biscuits & gravy or potatoes)- crowded lobby/breakfast in morning- ( quest

indoor pool was perfect

the small kitchen with microwave, fridge and utensils are great additions