the pool was closed

easy parking, great location, great bar and food, helpful staff

parking area too cramp

kids took over the pool from morning until 11 p

i did not get what was advertised. room service

laundry room was free for guest

super clean and spacious. great for pets. friendly staff. free laundry.

they even have free laundry

free laundry, just pay $1 for soap, if needed.

they have laundry, coffee, thea, gym for free

jets didn't work in hot tub and no towels in pool area.

they had nice rooms and a nice pool area

pictures made everything including the pool look a lot larger than actual size

the bar was not open on the weekend (saturday or sunday nights)

decent bar in lobby

the stay was great but the housekeeper couldof done her job a little better if someone leaves laundry in the

the rooms all smell like dirty laundry or body oder

you could hear kids in the pool like it was right outside the door, even though we were on the second floor

great location, friendly staff, clean rooms and a decent breakfast

my kids loved the fact that you get to make your own waffles

the hotel is full service with bar/restaurant, pool, sundry shop, laundry

hotel was very clean and affordable and had a coin-operated laundry room

i brought 2 bananas for my kids since they were still sleep

no handicap parking

no cut up fruit for breakfast.

the modern, extra clean rooms, restaurant, service and parking and location.

hotel bar closed at 10 pm

we choose this looking for a little more upscale experience- we met friends in the (empty) bar and said it felt

we could walk across the parking lot to one of somerset mall's stores and use the skywalk to go over to the

the space coming up for the woodward dream cruise and parking the truck and trailer space.

reception nice. room nice. helpful lady in the laundry when asked for directions.

and then walk to the opposite end of the building several times to wash, dry, and retrieve my laundry

love whirlpools in pool area normally and they didn t have one but we weren t there for that when we

need a bathroom in the pool area.

room with full kitchen

outside is a great place for kids to play safely

fact that only 1 lift available the bar / coffee shop in the lobby never opened always

gym

we were greeted and was offered any floor because of our little ones we asked near the pool and got a room 3

the toilet paper roll was hard too reach for most women and kids

not working - veding machines and laundry only take quarters and when asked to make change i was told to drive

breakfast it was amazing in the cooks did great and was so nice. plz give them a bonus.

the breakfast and location both were excellent !

the sausage links tasted like gym socks and the eggs had a funny flavor to them

screaming kids in the pool, no relaxation after dealing with a funeral

not to mention free breakfast, pool, whirlpool, 24hr fitness center and guest laundry, conversation dining area

beautiful bathroom and closet combo! was very clean. laundry room was clean and new machines

pet fee

the overall cleanliness, the kitchen in the room, the pool, workout room, and breakfasts!

room was nice. we booked a two bedroom and with kitchen

calm, comfortable, spacious bedroom, bathroom very clean and spacious, fast wifi

the pool and hot tub were small and nice

tub was over chlorinated- after only minutes in all 3 of my kids started coughing & my 5 year old vomited

delicious breakfast and hot coffee around the clock

loved the pool and whirlpool that was the extra bonus

well , the laundry was broke but they fixed. thanks

it was just weird and they also should use bleach or some type of laundry detergent someone can smell because

i went to laundry room to start mine

i was on the main floor right across from guest laundry and hotel staff room

laundry machs

hotel is close to work; there are on site laundry facilities, the king-sized room has a sofa and a

need to do breakfast or vochers.

same meal everyday as breakfast. variety should be introduced.

ordered a room with kitchen, they didn't give it for me

breakfast was minimal

the outdoor pool was nice but in the winter hampton would have them on that

the breakfast was amazing and fresh

the parking spaces are small.

spa suite was very spacious and comfortable

did not clean spa tub every day

in the way she helped me find a room close to the front door yet away from the hustle of the laundry room

it has a laundry room and vending machines

left a lot to be desired as did the laundry room

hole in the parking late, i twisted my ankle several times, do you have liability insurance

bed was covered in pet hair

but it would've been nice to have a microwave in my room and a laundry facility for guests

the bed sheet also had a corner of dried blood splatter (maybe laundry didn't use spot cleaner before washing

clean pool, onsite laundry facilities and coffee is always available in the lobby

wifi inaccessible due to mispelling of my last name

parking was easy, and the room was clean and comfortable

laundry was expensive

good parking and laundry on site

my pillow from home and it took two hours to retrieve because they advised it was mixed up in laundry

laundry on site in lobby

it had a laundry and the clerk was nice

above the heater was stain black, the cleaning staff did not clean the room, i have to go to the laundry room

laundry wasn't working

receptionist guy armani used bad worrd then kick me out with my wife and kids because we paid late

my kids were disgusted

tv didn't work, there were no towels, the light went out in bathroom, the air didn't work, the wifi went out

there was a staff room next to ours with a laundry shoot

the room was also missing an ice bucket, coffee, and coffee cups and the laundry machine ate my quarters but

the heated pool and fitness room

off the hook, breakfast. bar and free cocktails.

the pool was packed with kids and could not get in there

receptionist was quite arrogant,not welcoming at all,kitchen staff was good

some of the breakfast fare ran out and took some time to refill, including coffee

even though they have a restaurant and bar and serve breakfast in the morning some how a hotel doesn't stay

noise from doors closing from other rooms. it would be nice if breakfast was included.

i thought there would be complimentary continental breakfast, but there was a charge.

dove products in the bathroom as well as all of the delicious options included in the continental breakfast

the kind staffs and the breakfast are the best!!

the noise outside loud cominf in and the basement floor is at works, gym not available

overall everything was great. friendly staff. nice breakfast. rooms were nicely done every day.

i didn't like was the arrangment of the chairs in the breakfast room

we complained at the front desk to clerk and manager and they said we are a pet friendly hotel

signage in hotel could be improved---had some wifi login issues---but rest of experience was very good

from the valet, front desk, concierge, to room service

the mini bar was restocked fairly promptly

room service was phenomenal and walking distances to everything downtown

free laundry, bbq grills outside of gym and indoor pool

the laundry

the hosting team was so apologetic and did everything they could to make sure our young kids were content and

the kids would've liked to have a pool.

breakfast was topnotch

like that it was located close to great lakes crossings mall, top golf, downtown detroit wasn t to far

nice gym, great location.

breakfast looked great but we had to leave early to a tournament.

maybe open the breakfast at 6am

nice newer hotel. breakfast was excellent!

they have a wonderful pool and hot tub

the gym, bar, restaurants are really good. acess to the sea foid place too

not at all it was perfect. my daughter turned 12 we just came to get in the pool

parking lot was weird situation

pool was extremely cold, to the point that the kids didn't want to swim

there is laundry in house, which is very convenient

you have the option of doing your own laundry at $3 to wash and $3 to

the gym has very minimal equipment, and the laundry machines don't work if the internet is down

things like blow dryer, iron nor ironing board, the dishes that come along with the room for the kitchen are

ample parking also

-tiny pool. -boring facility, breakfast and room; not special for the price; very basic.

juice machine was down for breakfast which we had to ask about and when i ask the food attendant she told us we

was a nice selection for breakfast

-tiny pool. -boring facility, breakfast and room; not special for the price; very basic.

they allowed me a late check out

literally everything was superb except the breakfast.

only drawback was that there wasn't a public hot tub in the pool area

was not as nice as rooms booked with honors points and staff was not nearly as accommodating with late check

breakfast was great, phillip was a pleasure!!

lights in the parking lot

the laundry machine price was a bit high

the laundry room light did not work, and we were not comfortable in doing laundry in the dark

the breakfast was good

a pet friendly hotel, we brought our dog

staff, cleanliness, free breakfast i am a frequent guest and my stays are always very nice and the staff are

beautiful atmosphere. pool was great

spacious rooms and parking. great value with the breakfast included

amenities are up to date for the star level and restaurant bar has nice atmosphere

no room service.

a beautiful scenery i loved everything the rooms were cleaned beds were comfortable and loved the bar and the

plus you can do your laundry for free with their big whirlpool front loader washer and dryer

no continental breakfast

pool restaurant near by only thing missing is hot

no jacuzzi in the hotel and where i stayed kids played in the hallway most of the night

we were there for kids us fencing competition

the laundry is in the hallway outside of my room

laundry and ice a plus

no change machine for laundry

smelled like fresh laundry

room was near laundry so we heard the dryer until late.

parking was problematic

kitchen was a little worn (cupboards, missing a piece of trim, stove not stable), and found some

pool

the rooms are studio rooms with a desk, kitchenette and eating area as well as a pull-out couch

the front desk staff is super helpful and the breakfast was very good.

laundry room was rough

especially the little store and laundry

you have to pay for laundry services and half the machines don't work

liked how i was able to do my laundry for free, they had 6 washers and dryers for guests to use free of charge

example where to do go for laundry where to get snacks from to exercise now it s my turn

and fair they treat you like family quietly peaceful place easy to park no long wait time clean laundry room

they school close pool to kids from 8pm until 10 for adults 18 and up

location, wifi

breakfast was

the wifi sucked but everything else was amazing

the laundry room was clean and machines worked well

pool is closed, high wait time for laundry, terrible breakfast in a to go bag

doing laundry at the time but the great gentleman at the desk did his job with professionalism

pool is not open for the season and they do not serve breakfast at this moment

price, parking, lots of hot water!

staff are friendly especially the kitchen staff - niran, which she is very diligent and hard work to keep customer

loved staying here breakfast was exceptional just needed more options and maybe the person making breakfast

was hard to figure out how to register for a time in the pool using the app, but not the end of the

hotel floor was very noisy, there was loud music all night & kids running up the hallways after 10pm

no jacuzzi in pool area.

clean, spacious and hot breakfast

property was very up to date, very clean, staff was awesome! large rooms, great breakfast

i loved the pool area. very nice gym. beautiful breakfast layout.

the breakfast was good. i enjoyed it

loved having the full kitchen and living room separate from the bed room

laundry facilities had an issue with credit cards not working, but staff was made aware and got it

awesome pet policy

then i went down the the included breakfast there was nutrigrain bars and coffee

location good, rooms well insulated from adjacent rooms, kitchen basically good

we were able to get an early check in for 10am

the ice and laundry were right down our hall which was convenient and above all the hotel was very clean

breakfast was excellent, probably the best i've ever had in a hotel

right across from the pool

because of covid restrictions we couldn t do much, no pool, no dine in restaurants

breakfast was very good

i liked the onsite laundry room

the location seems to be built for extended stats but there is no laundry facilities

pool area had more water around it than needed

there were food messes on the kitchen counter, a large sticky puddle on the floor, hair all over the tables,

breakfast was included and also very good

great friendly staff - rooms were always cleaned and supplied - very good breakfast - laundry and dryer - good

laundry facilities good

parking is a bit scarce.

the final concern was that the wifi was weak and

and goes out of their way to say hello, they really listen to what their clients have to say, the breakfast is

did have a couple issues with laundry /vending services but nothing major

i booked my stay here for work and the wifi is horrible, it s pretty much useless because the connection is

i liked that it was pet friendly.

pet friendly and free morning coffee

air conditioner knobs broken, beds weren't most comfortable, wifi did not even work at all; if it did work, it

no breakfast or pool

pool was not clean

my room the pool everything else is beautiful at this place. wonderful staff

you have a room facing the courtyard and they are letting kids have a party until after midnight, you know about

loved it excellent for the holidays although the pool was closed to clean i d rather swim in a clean pool as

room was nice except the bathroom sink needed some work. didn't have access to the laundry room.

lots of space and kitchen area

should have no pets fee...pet fee is tooo high

couldn't even set up my playstation 4 to play on extended wifi

the kitchen has an oven and dishwasher. just like living in a nice apartment. love it.

however, when i returned to front desk, they had me follow them into the laundry room to put in the dirty hamper

i like the fact that they had somewhere that you can go wash your clothes which is called the laundry room i

pool or fitness center not open

we had an awesome time in the pool

no toaster, hot water boiler, or kitchenware/utensils for use - had to go out and buy our own

laundry is not available for towels or washcloths after 3 pm

liked that i was able to do my laundry and it didn't cost me a fortune

carpet was filthy as well

was a lot of unpleasant activity going on in the parking lot

gym has to be updated.........

loved the style of the room with a fireplace and patio

didn't have a fireplace like the pictures showed but was still comfortable

room with separate lr and br areas, and functional kitchenette

the price of the room, and a better breakfast for the price.

wifi did not work

customer service, safety measures, housekeeping on top of things, food was great, the free laundry was so helpful

free laundry

breakfast was good. staff were very pleasant and helpful.

spacious room. full size kitchen was convenient and breakfast was good.

the breakfast was very good and filling

laundry

it was nice and clean and had a laundry area to wash clothes at.

the water in the lobby, rooms need a little upgrading, slept well, felt safe, appreciate the free laundry

oh, and did i mention free laundry

free laundry room, nice big gym

the room was over the laundry...it was burning like hell!!!!

could sometimes hear noise from the parking lot and hallway traffic, but you're going to have that anywhere

wifi was slow, and i could not use cell service at all

is good because it is very quiet especially when you have a room on the back side (facing back parking lot)

the pool and rooms was comfortable

the tvs didn t work no cable no laundry low toilet paper

fees that i did not know about until i arrived, the dirty laundry bins in the lobby area, the cleanliness of

parking lot dryg desalers inside prostitutes in corridors

prostitutes in the parking lot and hallways

no wifi, no phone network in most rooms

the breakfast bar good the cooks was great and dine area and the lobby and lounge was great

family definitely enjoyed the breakfast

is great i like the complimentary happy hour ud83dude42 the breakfast always be good so and its pet

the hot water wasn t working, the wifi wasn t working

the breakfast and bar and grill pool was nice

i mentioned to front desk and housekeeping and was told they were in the laundry and would be ready shortly

plenty of lighting around the parking lot for safety

check-in was easy parking was ample room was clean staff was friendly

open late, great for kids

the pool was closed

no laundry on sight.

having laundry in the premises.

no onsite laundry.

there was dirty laundry left in the room

no onsite laundry

laundry / workout was on second floor but not really a dislike more of convenience of

) the shop and the laundry were a life saver, specially when traveling with a family member that needs special

i would have loved an extended breakfast time, that did feel a bit rushed each day :/ only real

loudly in the hallway as i passed about having to clean up after people who use candles and rose petals in rooms

we can here for my kids birthdays which are a day apart

it comes to my room selection ( only on availability) and the staff is always helpful clean rooms laundry with

located just next to the highway. relatively noice inside the rooms. gym without window.

parking.

there was young kids (adults) in and out of building

pool

the outside had garbage on the lawn and parking lot

breakfast and laundry room not working

wifi service is excellent

easy check in/out, outside patio to enjoy breakfast

the parking lot was well laid out and many access doors with key card made it easy to get to my room

pool water temp was too cool

staff, good size comfortable room, solid breakfast, great towels, and clean self-serve laundry room

great staff and yummy breakfast

great location, great price. lots of parking and breakfast included.

were great and breakfast was nice we enjoyed it, that was one of the reasons i chose comfort inn

that the facility was under construction and no pool

free laundry was superb

free guest laundry facilities

i liked that they offered free laundry for the guests staying at the hotel

dirty laundry room, definitely has not been cleaned in a while

when i was doing laundry there was a bunch of people in the work out room with out masks and the proceeded out

can do laundry to the blankets too

i liked that they had a laundry room for guests.

the laundry/vending room was filthy food and garbage on floor an extremely disappointing

hotel employee at check in was nice and allowed me early check in.

people hanging out in their cars in the parking lot at midnight..

customer service the pool the exercise room i loveeee seeing my kids happy in the pool our 2nd time

so i had to use a different card, but with all of the teenager kids playing in the lobby, i decided to just go

so i had to use a different card, but with all of the teenager kids playing in the lobby, i decided to just go

nice hotel great service nice pool was warm and quiet, kids had a great time, great room service, nice scenery

nice hotel great service nice pool was warm and quiet, kids had a great time, great room service, nice scenery

staff, good size comfortable room, solid breakfast, great towels, and clean self-serve laundry room

no bacon offered for breakfast.

enjoyed the in-room spa tub

this pictures online show this hotel having a pool, but it doesn't

add a swimming pool

didn't use the pool, but it looked clean too

it also said fully decorated kitchen with pans bowls plates yeh none of that was there just a small stove

it was warm, pet friendly, free breakfast

the pool was dirty with slime

pool wasn t open- under construction- rude employees

pool was not in order so couldn't use it

having a pool and small kitchen

the hotel pool was closed

the pool was still out of service and the staff lied to me and told me when i called before that it was

smelled like weed, a lot of people loitering in the walk ways & parking lots

the attendant went to the laundry dryer to retrieve clean towels and said they are clean just not folded

a blanket too with a lot of attitude and i was like yes i'm going to put the blanket in the dirty laundry because

enjoyed the pool, laundry services

no continental breakfast. had to pay for it but it was delicious

the kids ran up and down the hall, on the first night, they knocked on the door two times and ran

was laundry outside our room on a cart

very accommodating, laundry on site which was great

laundry and where it is located etc, signs in the laundry need updating and only 1 washing machine

convenient stopover and pet friendly.

would have liked to be able to stream a movie from my phone to the tv over wifi

good amenities like inhouse laundry and as well in the apartment

laundry in the hallways looked really bad

my first room was dirty looking , it looked like a motel i had to walk through the employee laundry area

parking space is not fantastic, not the widest bathroom sink, water pressure is adequate, internet

wifi didn't not work at all

the baby pool

the indoor pool was not open.

shower curtains were moldy, the shower head was dingy, the heater in the pool was off or broken

loved the pool and gym hours

the hot tub jets did not work and the pool needed a good scrubbing

in the closet, no iron, no coffee maker, no cups for water, no hair dryer, but there was a kitchenette complete

i prefer a hotel with breakfast they list breakfast but have no breakfast which doesn t make since don t

the outside parking was kept clean loved the detail paid to garden

breakfast even though they advertise free breakfast, no elevators, clean room, everything else very

there were ants in the bathroom, kitchen and in my bed

the complimentary use of their laundry facilities was a major bonus

having the kitchen and the manager's buffet and free laundry

only negative was the laundry area

exercise room was extremely hot with laundry room attached & thermostat was not on for ac & unable to get it to

room had some broken equipment and the guest laundry facilities seemed to be vented into the workout room

the spa suite was beautiful

clean quiet and staff was friendly we got the executive suite with spa bath it was everything we hoped it would

was very clean and had a wonderful hot breakfast bar as well

reserved the room for 3adults/2kids, only had towels for two, no coffee in room, remnants from a previous party

breakfast was good