the pool was closed due to bad guest.

the food in the restaurant was exceptional and our room service breakfast was on time and just right

comfy beds, clean, ample free parking.

........very confusing trying to get through new road construction to facility parking

a beautiful scenery i loved everything the rooms were cleaned beds were comfortable and loved the bar and the

pool

rooms are like upscale mini apartments with a sectional couch, kitchen dishes etc

the rooms are studio rooms with a desk, kitchenette and eating area as well as a pull-out couch

nice room, liked the kitchen

the pool signs keep alluding to a whirlpool/spa but there is no whirlpool

plus you can do your laundry for free with their big whirlpool front loader washer and dryer

pool too cold

free parking

we were there for kids us fencing competition

clean, modern, good parking, well maintained. i am happy.

the gym, bar, restaurants are really good. acess to the sea foid place too

the common spaces - lobby and bar - are really nice as is the gym which is well equipped

the parking was a bit less than expected but i was unaware of the upcoming event the next weekend

pool was extremely cold, to the point that the kids didn't want to swim

not enough towels in the pool area

i mentioned to front desk and housekeeping and was told they were in the laundry and would be ready shortly

customer service, very nice breakfast area/lounge

very nice...very clean! staff was great....breakfast was good!

& the room, the accommodations, the location, the friendliness of the staff, the complimentary breakfast and

there was no hot tub in side the pool area.

the cleanliness , staff, pool

the pool was t that clean

the pool and fitness areas were adequate

the breakfast bar and how friendly and helpful the staff was

very clean, enjoyed the layout of the room, double entry into bathroom. bar onsite

there was dirty laundry left in the room

no onsite laundry

no laundry on sight.

no onsite laundry.

and the site advertised laundry facilities which i needed and chose this location because that would have helped

laundry / workout was on second floor but not really a dislike more of convenience of

) the shop and the laundry were a life saver, specially when traveling with a family member that needs special

there was pet hair in the pull out bed and on extra blankets

breakfast had many options for me and the kids

the kitchen was nice to for late night snacks and to bring breakfast back to our room

breakfast and laundry room not working

everyone from the registration desk to the people serving breakfast were friendly and hospitable

hotel was very conveniently located for me, free parking, free wifi, and a big, nice and clean room which are

couple arguing loudly in parking lot

staff were sweet! very nice! great pool and fitness room! our room was perfect for a big family!

free guest laundry facilities

i liked that they offered free laundry for the guests staying at the hotel

with nice pool gym and guest laundry

dirty laundry room, definitely has not been cleaned in a while

parking, most of the staff, hot shower, bed & pillows, happy hour snacks, free laundry, fitness room, really

easy on and great parking

great front desk staff, great location, clean rooms and great breakfast.

parking lot is impossibly small

dove products in the bathroom as well as all of the delicious options included in the continental breakfast

location and parking

we complained at the front desk to clerk and manager and they said we are a pet friendly hotel

the mini bar was restocked fairly promptly

the bar area could be better positioned as a lounge.

is 4 pm which was very later, when i arrived i didn t feel well and asked for an early check in but i couldn

michael was the very best bar tender. awesome.

laundry facilities had an issue with credit cards not working, but staff was made aware and got it

wifi was slow and didn t able to use laptops or ipads

breakfast, no wifi no coffee not even a complimentary bottled water

there was no breakfast

kitchen

i liked that they had a laundry room for guests.

the laundry/vending room was filthy food and garbage on floor an extremely disappointing

can do laundry to the blankets too

the kitchen, but had no dishes or utensils.

the full fridge and kitchen was a very nice surprise and the staff was very friendly

the ice and laundry were right down our hall which was convenient and above all the hotel was very clean

loud kids in hallway all night until 11:30 pm

grilfriend loved the shower breakfast was a#1

breakfast is always the same

desk staff was friendly and helpful, room was beautiful and clean, pool was nice and warm and breakfast was

pool was not in order so couldn't use it

the hotel pool was closed

smelled like weed, a lot of people loitering in the walk ways & parking lots

definitely the outdoor pool.

pool was closed

at check-in very dirty appearance tv didn't work phones didn't work prostitution outside, in parking lot 1/2

overcharged for a pet fee even after showing staff their policy on their web site

the pool was dirty with slime

it also said fully decorated kitchen with pans bowls plates yeh none of that was there just a small stove

pool wasn t open- under construction- rude employees

enjoyed the pool, laundry services

a blanket too with a lot of attitude and i was like yes i'm going to put the blanket in the dirty laundry because

the attendant went to the laundry dryer to retrieve clean towels and said they are clean just not folded

com had no information that a pet would be an additional $75, also no extras at all, breakfast, coffee except

no breakfast that was advertised. the pool was constant chaos with kids. even during the

the space coming up for the woodward dream cruise and parking the truck and trailer space.

we could walk across the parking lot to one of somerset mall's stores and use the skywalk to go over to the

we choose this looking for a little more upscale experience- we met friends in the (empty) bar and said it felt

the modern, extra clean rooms, restaurant, service and parking and location.

great staff. clean quiet rooms. real breakfast. easy parking. great location.

i thought there would be complimentary continental breakfast, but there was a charge.

plenty of parking, easy access.

having the pool and gym on site, very handy to burn off the kids steam and not feel like i missed out on working

pool heater was broken which was a bummer for the kids.

even though they have a restaurant and bar and serve breakfast in the morning some how a hotel doesn't stay

doors to sprinkler room, supply room, and laundry room were left open

the night attendant gave me attitude when i asked for the wifi password

nice little creekside next to parking lot, saw all sorts of birds over there

hotel was dirty, the wifi was horrible

no indoor pool

fact that when i went to the front desk to get ice and basketball if they had a laundry room available, that

bad housekeeping service,bad laundry room lack of care for the hotel guest

thd laundry room dryers and washers were broken so lost money washing clothes just horrible

rooms were clean and ac was cold!! pool was clean and warm. staff was very friendly!

pool was available, located near highway for transportation, with a speedway and a mcdonald s

the room was also missing an ice bucket, coffee, and coffee cups and the laundry machine ate my quarters but

there was a staff room next to ours with a laundry shoot

no gym available, our shower had someone else's hair hung on the wall

there used to be free drink vouchers for the bar during a 'happy hour' or something like that, and now there

only thing i can of is the breakfast eggs, sausage and potatoes were not hot

friendly receptionists and free laundry.

cooks laundry front attendants everyone

to wake you up on 6 oclock from your sweet dream in mi winter morning and push you to go to gym to keep your

the bed was plush 24 hour pool and gym is awesome!

it said free shuttle service provide within 5 miles

sink outside our bathroom had too high of pressure that the kids kept soaking themselves accidentally

the morning i especially liked it going until 10 a lot of rooms stop their breakfast early and my kids are never

pool temperature

pool was warm and fun for the kids

i had read the hotel was pet friendly, but wasn t aware of the fee

the pool and pool facilities were freezing my kids could not swim.

there were kids ding dong ditching us but i think that was handled

the kids running late night

breakfast wasn t good

it was clean, had hot breakfast and the room had a balcony and a beautiful view

the halls smelled like you were walking down the laundry isle at walmart

loved the fact that there was laundry facilities

quiet peaceful. friendly staff. very restful. laundry very clean..

nice gym too n guest laundry area

loved all the amenities like workout room, laundry room, kitchen net

the stay was great but the housekeeper couldof done her job a little better if someone leaves laundry in the

the rooms all smell like dirty laundry or body oder

lies and had us banned all because the kids didn't have on shoes going to the pool area

this allowed a ton of light from the parking lot to come in at night, and bright sunshine in the morning, making

clean quiet comfortable rooms pool and hot tub great for kids

pictures made everything including the pool look a lot larger than actual size

spent a very short time, the pool and the hot tub was great.

the pool was great for the kids

pool was cold.

towels at pool, went to desk and asked for towels and got bath mats

reception nice. room nice. helpful lady in the laundry when asked for directions.

and then walk to the opposite end of the building several times to wash, dry, and retrieve my laundry

room with full kitchen

full kitchen wasn t needed but we will remember that for extended stays

spacious rooms with kitchen that has everything you need. love the breakfast that is included.

i also used the laundry facilities they offer

the laundry room available has trash literally all over the floor and the front desk staff is no where

it had a fridge and a laundry and a giant closet in the master

it was great in every way. i always like having a full kitchen - nice cooking experience.

wifi did not work

liked the complimentary laundry room and nice

they have laundry, coffee, thea, gym for free

free laundry, just pay $1 for soap, if needed.

the laundry room, workout room and convenience store were clean, well-kept and helpful

laundry room was free for guest

the laundry room light did not work, and we were not comfortable in doing laundry in the dark

the laundry machine price was a bit high

staff was friendly. did allow and early check in which was a plus

plenty parking lots

kitchenette doesn t t have pots, pans, dishes, utensils

kids knocking on our door and running we told them to stop and they didn t do it again

parking area too cramp

to dovid restrictions the swimming pool/ spa was closed

staff in the bar were very accommodating when i wanted to have my meal to go.

i did not get what was advertised. room service

breakfast selection was decent but bland

breakfast was terrible. eggs tough and tasteless. no milk, just oatmilk

pool was close two times for extended maintenance

beds comfy, great shower, nice breakfast, great staff!

nice newer hotel. breakfast was excellent!

hotel was very clean and affordable and had a coin-operated laundry room

the hotel is full service with bar/restaurant, pool, sundry shop, laundry

was very filthy and kids running up and down the halls all day and night

didn't get a chance to use the indoor pool

i have a hard time of walking and i thought parking was too far from the door.

back to same, the employee didn t understand basic hygiene don t think about doing any laundry there, washer

clean and spacious room. friendly staff. breakfast great variety.

parking was good

super huge comfortable bed and pillows! great breakfast, too.

very clean had a very nice pool workout area

had to use laundry bag for my ice bucket.

staff clean rooms small refridgerator, microwave and coffee maker and much more swimming pool, laundry facility

the breakfast, and the coffee available 24 hours

the gym room needs a little maintenance on weight machine

plenty of parking

there were ants in the bathroom, kitchen and in my bed

outdated first room i walked into someone was already occupying it no dishes or cookware in the kitchen, not

dirty and the breakfast was absolutely horrible it was a small paper bag with kid stuff in it!!

breakfast even though they advertise free breakfast, no elevators, clean room, everything else very

location great. breakfast unavailable. coffee only.

the full size kitchen

didn't know about pet friendly

the area were not affected and city lights were on in the surrounding area including near hotel parking

wifi kept going down staff working afternoon shift were a joke, not at all helpful

it was clean they had wifi ; food , vending machines workers was nice i loved it

the late night laundry area being used as we were in104 directly across from room.

close to restaurants and pool was very warm despite freesing temps outside. delicious breakfast.

sadly a child threw up in the pool so the pool had to be close down which was one of the things my kids were

very clean, breakfast had a wide selection. granddaughter loved the pool

breakfast was excellent

charge on laundry.

the pool situation

no room service

disappointment was condition of pool

pool was a bit over chlorinated which made sitting in the hot tub and swimming not as enjoyable as

it comes to my room selection ( only on availability) and the staff is always helpful clean rooms laundry with

breakfast was great

would be even a better experience if there was a jacuzzi in the pool area

pool was closed(covid 19)

there isn't too much choice for breakfast. there is no shuttle or bus.

pool was very nice

the location was great and pet friendly

00 for having a pet

too many kids without adults at the pool so i could not even swim and the tvs are outdated

too many kids without adults at the pool so i could not even swim and the tvs are outdated

the pool was really nice and clean. my room was clean and the staff was very nice.

laundry basket available in room for dirty clothes

indoor pool was cold and hotel has no hot tub.

cleanliness and parking and the overall room.

in room kitchen facilities

my best friend went to the pool, & the water felt slimy, so she didn't get to enjoy the pool.

the snack bar is always fully stocked as well if i want something to nibble on rather than a full

outside is a great place for kids to play safely

swimming and gym areas were very nice as well

the toilet paper roll was hard too reach for most women and kids

empty hotel for both nights and they let 5 or 6 kids (thinking 7 or 8) have the room next to ours and the noise

laundry available

a more family centered hotel but i think this is really more for people traveling without kids maybe

there was a great variety for the kids to chose from.

snack bar area was very limited and not will stocked, we would have bought more if it was available

up at 6:30 am by loud people above us talked to front desk was told there where kids above sorry nothing was

the gym and pool were also great

great location.. it was right across a parking lot to great lakes crossing. staff was great

the area was great we were there to shop and the hotel was right there in the mall parking lot.

also, i had trouble connecting to the wifi

vehicle did get damaged in the parking lot, and we found a used needle on the ground next to our vehicle; however

the price the quiet location.free laundry and gym.

friendly staff kitchenette laundry facility

laundry

free laundry. quiet and safe feeling environment

oh, and did i mention free laundry

the young people driving fast through the parking lot

the pool wasn't clean from the night before

too many kids by my room and they were noisy at times but the noise didn't last long.

i like the room has a microwave & fridge & that the hotel has wifi

pool

still wet, room smelled like mold and was placed in a room next to the back door and maintenance laundry room,

cooler pool temp, no hot tub. everything else was great!

parking lot too small

no hot tub in the pool area. bummer.

not much for kids to eat ,was out of pancakes at 9 am

i actually cancelled in the lobby because there were alot of kids playing in the lobby

nice hotel great service nice pool was warm and quiet, kids had a great time, great room service, nice scenery

additional water in room as no room service during covid

pool is nice bar and restaurant nice as well

pool was nice gym was nice parking

my first room was dirty looking , it looked like a motel i had to walk through the employee laundry area

good amenities like inhouse laundry and as well in the apartment

laundry in the hallways looked really bad

no room service

there was no microwave and refrigerator in the room and there is no pool

customer service, safety measures, housekeeping on top of things, food was great, the free laundry was so helpful

free laundry

breakfast was okay.

spacious room. full size kitchen was convenient and breakfast was good.

free laundromat and breakfast and snacks

not working - veding machines and laundry only take quarters and when asked to make change i was told to drive

the sausage links tasted like gym socks and the eggs had a funny flavor to them

staff was friendly. clean, comfortable room. quiet. good wifi.

thought i book a room with the spa bath and it wasn t i tried to switch and they didn t let me

the breakfast options could have been better, and having hot chocolate would be great.

not to mention free breakfast, pool, whirlpool, 24hr fitness center and guest laundry, conversation dining area

beautiful bathroom and closet combo! was very clean. laundry room was clean and new machines

didn t get up to have any breakfast but my kids said it could ve been better

not enough food option for breakfast

didn't like having to have someone wait on us to get the complimentary breakfast instead of serving ourselves

kids all got along and staff checked area occasionally

delicious breakfast and hot coffee around the clock

no vanity mirror in bathroom. kids stomping around above me after 10 p.m.

parking lot was full and we had to park at the hotel next to it which was also marriott so it

not much parking

laundry machs

i was on the main floor right across from guest laundry and hotel staff room

it was just weird and they also should use bleach or some type of laundry detergent someone can smell because

maids, laundry staff and anyone trying their best to keep this hotel afloat

the pool smelled like moldy laundry

hotel is close to work; there are on site laundry facilities, the king-sized room has a sofa and a

easy to locate and free parking in front of rooms.

the outdoor pool is clean

due to the covid-19 breakfast wasn't served.

is close to work; there are on site laundry facilities, the king-sized room has a sofa and a kitchenette

breakfast wasn't served early but it didn't effect my stay.

available amenities like the gym and the free breakfast everyday

location was perfect . didnt get breakfast only cause i had my own food..

the free parking was the only thing listed online, that actually came through.

location was nice & convenient. breakfast was nice to have, but very basic. parking was good.

the added kitchen and spa tub is what i liked.

only problem was that the spa tub broke, so i wasn t able to fully enjoy what i paid for

the parking spaces are small.

jacuzzi near kitchen is weird

the spa tube room

left a lot to be desired as did the laundry room

in the way she helped me find a room close to the front door yet away from the hustle of the laundry room

it has a laundry room and vending machines

some rooms don't have carpet (i'm guessing for pets) but that's a minor detail i don't like.

amenities, kitchen, quiet room; excellent location

the bed sheet also had a corner of dried blood splatter (maybe laundry didn't use spot cleaner before washing

clean pool, onsite laundry facilities and coffee is always available in the lobby

but it would've been nice to have a microwave in my room and a laundry facility for guests

it's always safe, feels very clean, staff is really nice and the breakfast food was really good.

hot breakfast

laundry wasn't working

above the heater was stain black, the cleaning staff did not clean the room, i have to go to the laundry room

it was in a convenient location and close to chuck e cheese and parks for the kids

parked in front of your door and took up the next parking spot

quiet room with all fixtures/outlets/wifi working quite well

was next laundry room and machine at various times of the night and had to tune the tv up

laundry facilities were nice to have but the water came out hot when we selected cold

we had a hard time getting correct change for laundry.

it was very helpful to have laundry facilities on site

the staff was super friendly. the breakfast was filling with a good variety of choices.

laundry on site in lobby

good parking and laundry on site

my pillow from home and it took two hours to retrieve because they advised it was mixed up in laundry

laundry was expensive

it had a laundry and the clerk was nice

the room was over the laundry...it was burning like hell!!!!

is good because it is very quiet especially when you have a room on the back side (facing back parking lot)

wifi was slow, and i could not use cell service at all

limited breakfast choice, personally unable to access house wifi.

, limited pool time in the morning,, the water in the shower is weakened and not soft, and the wifi signal needs

wifi availability

have been cleaner, there was coffee all over the wall by the door to the next room, the wifi was poor, the tv

free laundry, bbq grills outside of gym and indoor pool

the laundry

free laundry, bbq grills outside of gym and indoor pool

great gym for a hotel as well

small gym

it was nice to have a coffee bar downstairs especially when you have kids who wake up extra early

one for me and one for the kids

one for me and one for the kids

it was nice to have a coffee bar downstairs especially when you have kids who wake up extra early

additionally the pool that was very small was available to use, by scheduled appt but the hot tub was not and

the laundry room which was a great value and convenient

we had dirty laundry and in vacuumed carpet in our first room

trash all over on the 3rd floor in the laundry area

the staff and the fact that you have affordable laundry service. and good breakfast

the breakfast was not good, room service was the worst

breakfast could include some more options.

real nice breakfast and very comfortable bed

breakfast was an 7 out of 10 and the location was good.

- exterior: when snow and ice is exdpected salt the parking lot

location, breakfast, parking, staff, cleanliness